Hotel Wasserfall - including Summercard vs Similar Hotels

Some rooms were described as small and had issues with mattress comfort.

Rooms were described as clean and comfortable.

Generally spacious rooms with balconies and comfortable beds noted, but some complaints about being moved to a smaller room, weak bathroom/work-desk lighting and a few missing hooks.

Many guests report clean, comfortable rooms and some new apartments with large balconies; a few mention narrow room layouts, short blankets and pillow comfort issues.

The wellness area was very clean and the room was also noted as clean.

Guests praised the cleanliness of the hotel in multiple reviews.

Multiple reviews explicitly praise cleanliness (e.g. 'sehr saubere Zimmer', 'molto pulito'); rooms and bathrooms repeatedly described as very clean.

Multiple reviews explicitly state rooms were clean and well kept; several guests mentioned they slept well and found the accommodation tidy.

Ideal location directly on the Glockner road, great for nature lovers and activities.

The convenient and beautiful location was frequently highlighted.

Excellent location directly at the Grossglockner/Glocknerstraße; many reviews highlight proximity to mountains, lakes and sights.

Location repeatedly lauded as ideal for access to the Grossglockner and convenient for mountain trips; a few guests noted road/traffic noise as a drawback.

Friendly staff but some communication issues were noted, affecting the overall experience.

Guests often mentioned friendly and attentive service.

Service repeatedly called out as very friendly and professional (reception and restaurant), accommodating with extra nights and special requests for cyclists.

Service is frequently praised as very friendly and helpful (assisting with car trouble, accommodating late meals); one notable staff error with a public-transport pass and an early-closing reception desk were isolated negatives.

Dinner and breakfast were praised as excellent with a rich selection.

The breakfasts received many positive comments.

Restaurant and breakfast are frequently praised ('super Küche', 'Pyszne jedzenie', 'große Frühstücksauswahl'); food is a clear strength.

Food and restaurant/dinner receive positive mentions overall, with many praising breakfast and dinner; however, there are mixed reports — one strong complaint about very poor breakfast and coffee lowers this category.

Amenities including wellness area and ski storage were well received.

Standard quality for this hotel tier, with some additional perks like a garage.

Good amenities mentioned: motorcycle garage, parking, beer garden, dog-friendly policy and reliable internet; restaurant services available.

Amenities noted include free on-site parking, elevator and an in-house restaurant; some guests experienced limited soundproofing and reception hours that impacted convenience.

Good value for the price, especially with included passes and meals.

Some reviews indicated aspects could be better for the price, but overall considered good value.

Mostly positive stays but a few guests noted price/quality concerns (e.g. charged same rate for noticeably smaller room), lowering this score slightly.

Several reviews explicitly mention good price-quality and reasonable pricing; guests often felt the offering matched or exceeded expectations for the cost.