فندق الشهباء الفيحاء Hotel Al Shahba Al Faiha Jeddah vs Similar Hotels

Rooms are spacious and well-maintained, but issues with amenities like poor TV quality.

Mixed: reasonable room space and hot shower noted, but issues with noise (not soundproof, kids at night), bathroom door not closing, and overly cold AC — detracting from room comfort.

Old bathrooms and furniture noted, but overall comfort was appreciated.

Rooms described as old and needing refurbishment; issues with bed arrangements for bookings.

Mixed reviews on cleanliness; some rooms noted as clean but issues with old carpets.

Multiple guests mention clean bedding and overall cleanliness ('Nice and clean', 'نظافة الفرش'). Bedding and general room cleanliness are highlighted positively.

Multiple mentions of lack of cleanliness and issues with towels and stains.

Multiple reviews expressed dissatisfaction with the cleanliness of the rooms and facilities.

Convenient location close to commercial areas and amenities.

Strong positives: close to Alhekma University, restaurants and shopping ('You have everything around, restaurant, shopping and closed distance with Alhekma university'). One reviewer noted it felt far from some important places, but overall proximity to key amenities is a clear strength.

Many positive comments on location.

Many reviews indicated the location is far from the city center and misleading on booking platforms.

General positive sentiment towards staff; however, there are some service delays reported.

Repeated negative reports about staff responsiveness and checkout handling (unresponsive to calls for hours; morning receptionist forced early checkout and threatened deposit deduction; long inspection wait), lowering the service score.

Generally good experiences with service reported, despite some negativity.

Mixed reviews about service; some guests reported rude and unhelpful staff, but a few mentioned helpfulness.

Notable lack of breakfast options and quality of food considered low.

Limited mentions: breakfast is not included (noted by a guest) and there is access to nearby restaurants. No strong positives for on-site F&B, so modest score.

Mixed reviews about breakfast and food service.

No specific comments on food and beverage; assumed standard quality for this hotel tier.

Limited amenities provided; some necessary items missing as noted in reviews.

Basic amenities work (hot water in shower, available AC) and nearby restaurants/shops add practical convenience. Some issues (AC too cold) noted, but amenities are largely present and functional.

Some problems with availability of towels and shower curtains.

Some positive mentions about the kitchen and facilities, although some rooms lacked expected items.

Overall a good experience for the price, despite some minor flaws.

Concerns about price and extra charges ('a little bit coasty for room price', security deposit requested and handling at checkout) reduce perceived value.

General satisfaction with value for the price paid.

Guests felt that the prices charged do not reflect the quality and condition of rooms.