TanaDewa Villas Nusa Dua Bali by Cross Collection vs Similar Hotels

Very good: villas described as spacious, stunning and matching photos, with private pools and generous layouts. A few rooms had maintenance problems (aircon leak, toilet flush issues, occasional musty smell), but overall guests praised the room quality.

Some reviews noted comfortable beds but also mentioned rooms being small or poorly maintained.

Some concerns regarding room size and design were raised, affecting the room quality score.

Rooms described as spacious, but some had issues affecting comfort.

Mixed reports: many guests described the villas as very clean and well maintained, but several guests reported specific cleanliness and maintenance issues (musty smells, ants at entrance, stale bread in cabinets, dirty pool shower, spa bathtub contamination, bathroom grime, aircon dripping and flooding).

Negative sentiments regarding cleanliness were noted, particularly regarding dirty bed sheets and mold in some rooms.

Some reviews mentioned cleanliness positively, but one review highlighted issues, leading to a slightly lower score.

Some cleanliness issues reported, such as inadequate hygiene standards.

Highly positive: tranquil, peaceful setting ideal for relaxation or a honeymoon; lovely villa surroundings. Noted as slightly remote/off the main highway requiring car transport, but still viewed favorably overall.

Mentioned as being quite far from famous places, making it less desirable.

The hotel's location is convenient, being close to the airport and transport options.

Location was mentioned as being remote with no nearby shops.

Consistently excellent: numerous mentions of very friendly, helpful and responsive staff (including named staff like Yuda), quick problem resolution, free lifts/shuttle service and warm, attentive hospitality.

Many reviews indicated that the staff were friendly, helpful, and accommodating.

Numerous reviews praised the friendliness and helpfulness of the staff.

Staff were consistently described as friendly and helpful.

Mixed: breakfast was often praised and dietary needs accommodated, but multiple reports of cold or bland dinner and generally average food quality lowered the score somewhat.

Typically positive feedback on breakfast but noted some suggestions for improvement.

The restaurant and breakfast options received positive feedback, but some variety issues were noted.

Breakfast and food options received high praise.

Strong amenities: private pools, shuttle/pickup service and well-equipped villas were frequently praised. Some amenities concerns noted — spa cleanliness issues, no full bar/limited alcohol options, and occasional pool cleanliness problems — but core amenities are excellent.

The pool and AC were seen as positives, although some issues were noted.

Amenities were generally satisfactory, but some guests noted issues such as a lack of a refrigerator.

Amenities positively highlighted, including pools and beautiful gardens.

Mixed to slightly negative: several guests felt the price did not match the experience (poor breakfast portions for cost, cold dinner, and insufficient food value). Others felt the stay was excellent, so value is moderate but cited as an area for improvement.

The hotel was regarded as great value for money considering the price.

The hotel's pricing was viewed as reasonable for the services offered.

Discussions of cost vs. quality suggest it may not be worth the price for everyone.