Hotel Imbanaco

La ubicación. El desayuno agradable y la señora de la cocina muy atenta.

Demasiado ruido, el dormitorio quedaba al lado de la lavandería y había mucho ruido. Los precios para comprar agua son excesivos y no facilitan un dispensador, gratis , de agua..

Lo central al sitio donde ibamos

La arepa del desayuno faltó un poco más de drita y variedad en la misma. Se solicitó que los huvis de la cacerola estuvieran blandos y los sirvieron. Muy muy duros

Cómodo

Cordialidad, ubicación

No tienen refri en las habitaciones y como no tienen restaurant, sería ideal que pusieran

PERSONAL MUY AMABLE, EXCELENTE UBICACION, SEGURO Y MUY LIMPIO

CREO QUE EL SERVICIO DE CAFETERIA Y RESTAURANTE ES INSUFICIENTE.

Ubicación, precio,limpieza,cordialidad

Internet, las habitaciones no tienen refrigerador

Excelente atención del personal, céntrico y cómodo

Falta disponibilidad de cena

Muy rico el desayuno, balanceado.

La ubicion

La ubicación de nuestra habitacion, ya que estábamos cerca a un elevador de carga el cual accionaban en el día y en la noche y el ruido no nos permitía el descanso. Y el desayuno fuimos a las 8 am y ya era poco lo que quedaba

La ubicación del hotel es muy buena, porque esta cerca de vias importantes, centros médicos y de la zona deportiva de la ciudad. El personal es muy amable y atento a colaborar.

Las habitaciones se ven anticuadas y, por el precio que se paga, podrían ser mejores. El desayuno es muy básico.

La atención

Habitación pequeñita. Muy justa en espacio

Muy amable todo el personal, muy cerca a Imbanaco, desayuno bueno

Estábamos cerca de donde teníamos una cirugía ! Íbamos caminando a las citas ! Buena ubicación

Capaz tener una jarra para hacer café o microonda

Amabilidad del personal

Baldosas sueltas, colchón viejo.

Buena ubicación.

Debe mejorar el cuarto, pues se veía unas maderas que se ve feo para un huésped y hace falta nevera pequeña para uno guardar y enfriar.

El desayuno estuvo muy bien, la ubicación fue perfecta ya que viajamos a visitar un familiar que estaba internado en la clínica imbanaco

Todo estuvo bien

El hotel es muy cómodo para descansar, no se oye ruido, es una zona segura, cerca a todo, buena opción para alojarse, cuenta con agua caliente, es limpio y el desayuno es americano estaba rico.

No tengo quejas de pronto un poco más amabilidad por parte del personal, son respetuosos pero casi no hablan. Gracias

La centrico y seguro del area

La regadera del baño, las cortinas, muy ruido en las mañanas, el horario del desyuno

La atención, la calidad precio, las instalaciones y la cercanía a distintos puntos de la ciudad.

NA

La recepción 24 horas

La ubicación fue muy bien pues estábamos justo en un evento en el estadio, y pudimos ir y regresar caminando

Inicialmente solicité apoyo para ubicar un lugar de parqueo, pero me informaron que no contaban con un sitio de referencia para recomendar. Después de buscar por mi cuenta durante un buen tiempo, finalmente me indicaron que podía dejar el vehículo en la calle, en una zona ubicada a una cuadra que aparentemente pertenecía al andén del hotel. La mayoría de los huéspedes estábamos allí por el concierto, y considerando que llegamos alrededor de las 2:00 a. m., no ofrecieron ninguna alternativa de desayuno más tarde, lo cual hubiese sido apropiado debido a la hora de ingreso. Adicionalmente, el hotel presentaba bastante polvo en las escaleras y pasillos, como si se encontrara en proceso de remodelación. Por último, mi habitación no contaba con servicio de agua caliente.

Que ofrecen el desayuno, la amabilidad y disposición de los colaboradores del hotel

Tuvimos un problemita con el manejo del aire, pero el personal siempre estuvo dispuesto a ayudarnos

El personal muy amable el baño un poco deteriorado la habitación no tenía posibilidad de luz por tener una única ventana a corredor no se podía abrir por privacidad, el cuarto muy estrecho

El desayuno no tenía variedad, el pan todos los días igual y a los huéspedes que desayunaban con nosotras en otra mesa les trataban mejor, el café tibio el pan igual todos los días

The location

The internet

Hotel sencillo para una noche estuvo bien

En general todo, el lugar, la atención, la ubicación y lógicamente el precio. No pienses que llegas a un 5 estrellas pero está muy bien, ya es la segunda vez que me quedo y seguiré viniendo en mis próximos viajes.

Todo me gusta, pero sería bueno que las habitaciones tuvieran un refrigerador pequeño, ya que en el hotel solo sirven desayuno. Para la cena hay que resolver fuera, por pedido o comprar cosas en el super cercano.

Para una noche estaba bien, pero no pudimos descansar bien. Había una ventana y la luz del pasillo no la apagaron hasta muy tarde y molestaba la luz.

La verdad que es acogedor y esta todo limpio, hay un entorno con restaurante cerca y el personal es un muy amable y colaborador

Very nice

Nicely located, staff are so friendly and helpful. They’ll make you lunch and dinner if you wish and the food is just nice. There are shops and restaurants everywhere near the hotel. I found it’s a little challenging to find good vegan restaurants near by. Overall, it is a nice and safe place.

Amazing all the staff!! Good place! But please eveday change the breakfast ty

My stay was for two nights, the beds were uncomfortable to sleep in, the curtains didn’t block sunlight. It was clean, staff were professional and helpful. Breakfast was good and there we’re walking distance places to eat which were very good.

Great attention and service!

It was an amazing and enjoyable experience. All the staff at Hotel Imbanaco was very professional and acknowledged, especially Andrea and Elkin at the front desk. Also, the chef presented delicious plates at the restaurant! Thank you so much! Juan Carlos Garcia (New York, USA)

SOME of the staff were very nice: Two young receptionist men. They were helpful and kind. The housekeepers and cooks nice too.

SOMEBODY BROKE INTO MY ROOM AND STOLE SOME STUFF FROM ME. I believe it was a lady that was painting a room next door. My room was locked, but it's the same simple lock that you have for your room in your home. And I believe she had a key. She went into my room when I was having their awful breakfast downstairs. It was the last day, so I didn't notice at the time. Most of my stuff was already packed but the suitcase was open.

The breakfast was fair.

I believe the price should include the 19% tax so I'm not surprised and paying too much for a basic room. I also can hear the laughing and noise from the front desk.

En la habitación donde nos hospedamos se sentía los ruidos de la recepción

Buena atención

The hotel staff and food was great

I have nothing bad to say .....I was very comfortable with the hotel and staff

Roaches in the bathroom. Unacceptable Poor service.

Attentive staff, very caring and always accommodated us. Took all guests safety into account.

None at this time, loved everything.

Wonderful location close to medical centers, shopping and restaurants, great and friendly staff.

Personal en tots els àmbits, profesional i amable. L'esmorzar una mica justet. El dinar per encàrrec, forca bo i casolà. Habitació prou còmoda i tranquil·la. Bany funcional. Hauran de tenir més cura de la lenceria, quan a les tovalloles de mà. Bona ubicació. El millor de tot, la molt acurada neteja. Hi tornaria.

Bien, pero les recomiendo mejorar el servicio en las habitaciones !!!

Friendly staff. Felt safe and secure , centrally located

Publicidad engañosa, el valor No fue repetado, por ende tuve que pagar ademas 1 desayuno aparte. No escuchan al cliente, osea cero seriedad en lo pactado con la reservA. No volveria por la incomodidad y por la falta de Honestidad, viaje por varios lugares y en este hotel fue el unico que considera a los 7 años a un como adulto, y ademas se desentiende que yo en la reserva di mis datos y los de mi hijo, SJPER CLAROS. Como lea dije en una nota a ellos mismos, no solo pierden a un cliente, pierden 10 mas y todos los que yo pueda, y Uds como mediadores entre el Hotel tambien, ya que ellos NO respetan la Reserva realizada con uds, ahora estoy esperando el cargo a mi tarjeta, porque no seria raro que el precio sea cualquier cosa menos lo que YO reserve. Lo.peor de Colombia. SALUDOS

Good hotel for price

Un lugar cercano a todo, restaurantes, supermercados y la clínica imbanaco, aseado, seguro, con una excelente atención

Todo en general muy bien.

Ich war enttäuscht und habe nur 2 Nächte dort verbracht. Habe mir eine andere Unterkunft genommen. Bekomme ich ein bisschen Geld von Ihnen, für meine Abmeldung der Unterkunft vor Ort zurück ?

Close to here I had to be for two days. Walking distance.

Very clean

シャワーで湯がでない。石鹸がない。部屋にまどがない。小さな窓が一つ。部屋に殆ど光がささない。

Bien y es el sitio escogido por lo general cuando viajo a esta ciudad por negocios buen hotel y desayuno sencillo pero fresco y rico al igual comodidad aunque en ocasiones llegan personas parecen no entender la convivencia mucho ruido, hablan duro y caminan demasiado fuerte.

Not easy to spot but nice room, personal and breakfast. Good accessibility to local transport that is at least functional and easy to use with the App. Since it is not inside night activities area it offer a pleasant atmosphere to rest.

Súper! la gente amable, el hotel a un paso de todo, mi cuarto sencillo pero con todo lo esencial, aire, Wi-Fi, TV, baño, sábanas y toallas limpias todos los días. Ademas, opcional, tienen almuerzo y cena riquísima y saludable

Este hotel esta cerca del mio lo cual facilita desplazamiento , igual alrededor hay diferentes medios de transporte,restaurantes,centros comerciales y varios centros medicos y de estetica ofrece desayuno americano considero el mismo lo podrian mejorar y no implicaria mayor costo ocasiones los huespedes llegan haciendo demasiado ruido y ajustan muy duro las puertas debe verificarse el tema si es que estan mal estado y recomendar a los huspedes por algun medio este tema.

Very nice hotel near the Clinica and hospitals around Inbanaco. The breakfast was delicious. There's an Éxito 2 blocks away and many restaurants and bakeries to enjoy. Very safe to walk around even at night. You can find el Parque del Perro by walking about 8 minutes. Overall a good find for the area.

Hotel was very mediocre and is priced based on proximity of the clinics. If you try and cancel you will still be charged the price of the stay which is ridiculous. Hated it....

Staff treats you very well. They go out of their way to make your stay pleasant, they arranged for all sorts of transportation, food and entertainment. Food was also great for the price. The room was basic but clean with good air conditioning. Location was central to most things in Cali in a safe area, that is also quiet at night. Great find for a pleasant stay in Cali.

I stayed for five days and I have no complaints. Nice people at the lobby, spacious room, good air condition and a good size bathroom. The location in the south area of Cali is not bad and I felt at home from the beginning. If you want to safe money, to be a bit away from the Cali pachanguero but at the same time be not to far from it, this is the place to be ! Walk around and you will find delicious food ! Good transportation and a variety of places to go around.

The hotel was good...not to big...hot water...close to medical center and surrounding with small place to eat

The hotel was good..hot water..free WiFi..good service..good area..close to medical center..good and safe neighborhood

Good service, delicious breakfast, nice staff

Horrible noise of drills and hammer and cement dust. Wi fi constantly missing. No hairdryer no bathroom mat...poor furniture. Our stay was a nightmare. Thanks to the friendly staff we managed to stay 2 of the 8 nights. I want a complete refund from you because you failed also to mention the remodeling aspect of hotel Imbanaco.

They were remodeling the hotel in the workers wiould start early they would make alot noise it was hard to rest

Nice room good value

Made reservations for only 2 days because of previously read reviews. After 1 day asked for 5 additional days at same price, beyond reservation. Granted. Staff: SUPER at all levels. Had 3 small requests while there, all granted within minutes. One block from major bus routes. Only steps away from restaurants and Panaderias. Safe, secure area. Their greatest asset is their staff.

The people at the front desk were Excellent, Andrea went out of her way to help us from day one same as Dayana and Bryan. They rooms were comfortable and clean. The staff was respectful of our privacy and did not walk in our room when we asked to do so. The one person who ruined this experience was Sra.Mercedez - if I get the name wrong is the person who support in different areas the front desk. When requesting a cup of coffee, got an attitude and asked my to wait for breakfast as she was scolding me. When requesting breakfast, questioning if i did take it already, when I was staying with other relatives in another room. The last thing she did was to get an attitude because we requested a spoon, and questioned if we were going to return it. Hotel Imbanaco needs to replace that woman- who knows nothing about hospitality. As a whole a great place for us who know the city and like to do a lot in our short visits. We will come back.

Closed to all our shopping needs excellent service courteous and amicable

We were staying with a large group and for that purpose this hotel was perfect. It is clean and great a/c in the rooms. The food was good at all meals, and the meeting room provided for our group was great. The hotel management treated our group like royalty...arranged for free salsa lessons and had a salsa show for us our last night. If, however, you are looking for any type of luxury this is not the place to stay...hard beds, thin towels, only soap...it was definitely bare minimum. But that was perfect for our humble group of mostly older adults. The staff were very helpful, but yes they do not speak English. We were lucky to have local staff from our organization there to help with communication and our needs. We had a lovely stay!

No hair blowers in the rooms, noisy in the nights, bad cable out 14 channels 7 were news that is a cheap cable, to have hot water have to run it for 10 minutes. Same breakfast every day with old bread, I will never use Expedia if this is the kind of hotels they promote. When I booked this hotel it had 4 stars. I waisted my money. Where they got their stars.

Room shower did not regulate properly between hot and cold. The shower did not have a bath mat and /or rubber mat.Breakfast was just ok. The room does not have a hair dryer . I had to ask for one and the last day of my stay I got a phone call that I have to return it because an other guest needed it. They offer at the lobby coffee and water but if you are lucky you can find cups. This place is good only if you are planning to go to sleep and that is it. You can not expect the minimum standards for a hotel . They offer a free parking but they charge $6.000 Colombian pesos per night . It is around 3 dollars. I am very disappointed with this place I don't understand why travelocity that does not verified the information of this place.

The shower did not regulate properly between hot and cold. The shower did not have a bath mat and /or rubber mat .Breakfast was just ok. The room does not have a hair dryer I had to ask for one, during my last day of my stay I got a phone call from the reception asking for the hairdryer because an other guest was asking for one. The parking is not free as advertised . The TV does not have international channels. They offer coffee and water for the guests by the lobby but you are very lucky if you can find cups. A place with very low standards to be considered as a hotel .

We booked our group into the Imbanaco on the recommendation of a colleague who is from Calí. It was located very conveniently to the two hospitals which we would conduct our training. Also, the air-conditioner was pretty good. Right there was where the positives stopped, and the negatives began. Let's just go right down the list. The room was clean but very small and cramped. The hot water in the shower was very hard to calibrate, it was either too hot or too cold with a tiny adjustment of the knob, and there was a lovely crop of black mildew growing on the windows in the shower stall. The towels were very thin, and more often than not I had to go to the desk and ask for one, since the maid had not left any in my room. The mattress was as hard as a marble slab. There was no cup in the bathroom, nor was there even a vanity. The in – room safe malfunctioned. My room, even at the rear of the hotel quite far away from the street was very noisy at all hours, especially in the morning when the noise from the lobby activity reverberated down the hall and into my room through the windows. The staff was friendly, and tried to be helpful. However the lack of any English language skill was definitely an impediment The staff was friendly, and tried to be helpful. However the lack of any English language skill was definitely. Repeated requests for things like an extra towel, some toilet paper, or perhaps a bath mat or a cup for drinking water was usually met with a sheep and a non-committal "OK", then.., Nada. The breakfast provided was minimal, and mediocre at best. There was a large athletic team with quite a few teenage boys staying in the hotel while we were there. Not that I have anything against athletic teams, but this place definitely seen more geared towards that type of thing rather than our expectations. In the end, everyone from our group ended up checking out early and moving over to the Marriott. We will definitely be back to Cali, but we sure as hell won't be staying here…

We reserved 4 rooms, planning on staying for 5 nights. We were all disappointed. One couple left after 1 night, another after the second night, and the last two after the fourth night. The only positive thing I can say about this hotel was the room air conditioning. The location was way out of town, and mostly medical offices - very dead at night and not comfortable to walk at night. At 8am every morning, music blasted from the local restaurant into our room. Two of us changed rooms, as the initial rooms felt dungeon like - with no windows. Our bed linens referred to this hotel as Hostel Imbanaco. To all of us, it seemed more hostel like than hotel like. Room showers categorically were poor. Ours did not regulate properly between hot and cold. The shower drain worked poorly. Breakfast was marginally ok. Most of the residents of this hotel were young soccer players who were great young men needing low cost lodging. This was the perfect clientele for this hotel - it cannot pretend to be a mid level hotel. Only soap was provided - no shampoo. A loud explosion outside the room was very scary - although it turned out to be a transformer. Staff tried to be helpful, and it was nice to have a water dispenser in the lobby to fill water bottles.

Several of us planned on staying for 5 nights. We were all disappointed. One couple left after 1 night, another after the second night, and the last two after the fourth night. The only positive thing I can say about this hotel was the room air conditioning. The location was way out of town, and mostly medical offices - very dead at night and not comfortable to walk at night. At 8am every morning, music blasted from the local restaurant into our room. Two of us changed rooms, as the initial rooms felt dungeon like - with no windows. Our bed linens referred to this hotel as Hostel Imbanaco. To all of us, it seemed more hostel like than hotel like. Room showers categorically were poor. Ours did not regulate properly between hot and cold. The shower drain worked poorly. Breakfast was marginally ok. Most of the residents of this hotel were young soccer players who were great young men needing low cost lodging. This was the perfect clientele for this hotel - it cannot pretend to be a mid level hotel. Only soap was provided - no shampoo. Staff tried to be helpful - speaking no English was a problem. It was nice to have a water dispenser in the lobby to fill water bottles. Overall, very disappointing!

Nice staff who try hard. No one speaks English. But a very noisy place at all hours, regardless of which room you're in. Rooms are very cramped. Not enough surfaces. No trash can. Zero surfaces in bathroom to put your stuff on. Shower is a joke. Water pressure about as much as you could get out of a drinking straw. Food fair. Bathroom has small, very thin towels - one for each person. Bed and pillows hard. Maybe I've gotten spoiled.

The staff are very nice and accommodating, even though no one spoke English. There are salsa lessons nearby and some nice food shops. I only stayed 2 nights but it was a nice relaxing stay. The breakfast ladies will fix what you want, always with a smile on their face. The receptionist provided a map and tried to explain the places of interest. I would recommend this place for a short stay, but if I was staying longer I'd be looking for a pool as it is very hot in Cali