Casual Civilizaciones Valencia by Casual Hoteles vs Similar Hotels

Room was spacious but had a funny smell and lacked some expected amenities.

Rooms were generally described positively, though there were some issues with cleanliness and room setups.

Rooms were comfortable but had thin walls and issues with shower pressure.

Rooms often described as spacious, stylish and comfortable with large beds, but several specific negatives: old mattress and hard pillows, some rooms small for four people, weak shower pressure, occasional noise due to lack of window glazing.

The cleaning was praised, with daily towel changes, but some minor drawbacks were noted.

There were mentions of cleanliness issues, particularly regarding the bathrooms and some rooms.

Some reviews mentioned dusty conditions and specific cleanliness issues.

Generally reported as clean in many reviews ("pulita", "todo muy limpio", "instalaciones impecables"), though a few guests noted issues: one said cleaning was only just sufficient and another mentioned a strong smell of cleaning product.

Excellent location with several bus stops nearby and nice cafés for breakfast.

Guests frequently praised the hotel's excellent location, being close to transport and attractions.

Centrally located with good proximity to cafes and attractions.

Location repeatedly praised as excellent, central and convenient (near city centre, opposite botanic garden, quiet road just outside city walls, good transport links). A few noted the pedestrian plaza with homeless people may be less suitable for families.

The staff is super friendly and responsive via WhatsApp, providing good service.

Multiple reviews highlighted the staff's friendliness and attentiveness, indicating high service quality.

Many reviewers praised the staff for their helpfulness and professionalism.

Consistently praised: numerous mentions of very friendly, helpful and attentive reception staff (named staff praised, described as "carinissimi", "muy muy majos", 'sensacional'). Service is a strong positive across reviews.

Access to nearby cafés for breakfast; however, no onsite options mentioned.

Criticism was made about the breakfast quality, which was seen as lacking despite a good variety.

Overall satisfactory breakfast and dining options.

Breakfast was described as varied and abundant by multiple guests, positive restaurant/breakfast arrangements noted; however there are isolated negatives (poorly chilled items, mention of rotten tomatoes) so modestly positive overall.

The air-conditioning was good, but there were some missing standard amenities.

Amenities were generally satisfactory, with some room for improvement in breakfast quality.

Included useful amenities like Nespresso machines and a roof terrace.

Amenities are well-equipped in many reviews (AC, frigobar/minibar, hairdryer, kettle, parking). Some issues reported: intermittent WiFi problems and at least one report of an AC outlet/blow problematic.

Good value for the quality received, especially considering location and cleanliness.

Some comments noted the price of breakfast as being high, which affected perceived value for money.

Good value for the price based on room quality and service.

Several guests explicitly called it good value ('Bom custo benefício', 'rapporto qualità prezzo ideale'), while a minority felt it did not justify the price paid, so overall slightly above average.