Axel Beach Maspalomas - Adults Only

Amazing vibes. Alex from reception was great.

Alex at reception was great! I arrived 2hours ahead of check in and they managed to check me into a room right away! Great hotel! Very close to Yumbo centra

Great reception staff - kind and very welcoming

Conveniently located about 7 min walk to Yumbro. The room had nice touches with complimentary toiletries and coffee machine and some water n snacks which can be purchased and charged on check-out. The rooms are very dark with wall lights, maybe intentionally. There is Aircon in the living area, not the bedroom, which was annoying as i stayed during a hot period. The shower can be scalding hot - so set your temperature with care. My main issue was the flies in my room which were annoying, but probably just seasonal issue. Overall good, but at economy/budget end of the nark.

Great self catering accomodation with good size bedroom, bathroom and lounge/diner/kitchenette. Cleaned daily. Warm welcome from all the staff. Good bar and bar food. Lovely pool. Busy at weekend with visitors, but more tranquil in the week.

Great location, slightly dated property and room but common for the area

Another enjoyable stay.

Convenient, efficient service and very clean

Overpriced, and badly managed. Steam room stinks of mold, food is inedible, air con barely works, and there are never enough sunbeds. Staff are slow, unhelpful, and ignore complaints. Gym has no water, towels, or cleaning supplies. On 10-08-25 they even threw a private pool party for straight outsiders, forcing paying guests out — totally unacceptable for a gay hotel. Everything is an extra charge, not even a free coffee. The only good thing? The cleaning staff. Do yourself a favour and stay anywhere else.

Great week

Poolside entertainment great fun. Breakfast and lunch menu good value. The barmen hard working and always friendly. The new massage therapist is fantastic. Not the normal hotel massage guy. Real deal therapist. Booked more than once

Not the best facility but still okay. Close to main attractions, walkable and easy access.

Relaxed and not far to facilities around the resort

The hotel is pretty old and expensive for what you get. The pool closes at 7 pm even during summer when weather is pretty hot. You are charged for everything even cofee at your room. No ambiance or activities during evenings.

The details are looking tired like doors in kitchens and lifts etc. Also felt like the mini bar offering was too much occupying half the fridge and on the table also. A great hotel in general cannot fault the cleaners. They was fast at cleans and to a massively high standard changing anything without question that was remotely used in any way.

Good location, comfy rooms, nice pool area. Could do with a new wallpaper to brighten the rooms and few extra plugs sickets/new fixtures.

Excellent location!

Overall a pleasant experience but they try to add so many extra charges that seem unnecessary. Water is 4 euros per bottle and using the safe in the room is 3 euros per night. I’ve stayed in many hotels and I have never been to a hotel that charges for these. Everything else is great. Very nice atmosphere and beautiful pool/terrace. Location is great, near Yumbo centre.

This was the second time that I have stayed at this property. It has a wonderful location; 5-8 minute walk to the Yumbo Centre. The pool is fantastic. Housekeeping let me sleep in every day, and were very helpful when I needed extra amenities. The front desk staff was always friendly and able to help answer any questions. I will definitely stay here again!

Regular visitors to Axel Maspalomas, and every year it’s as good as we remember! Brilliant staff at reception, the pool bar, and the cleaners. Always an absolute pleasure to visit. As ever well done Axel Team! We will be back soon.

I have stayed many times at Axel Beach and is always enjoyable. While you do pay a little more compared to other hotels nearby; the room are clean & spacious and the pool area is friendly and relaxed. The staff are very friendly, especially Javier in the Pool Bar. I would recommend Axel Beach to anyone within the LGBTQ community.

Lovely hotel in good location. Nice pool area stuff super friendly. Kitchen hob needs replacing IT IS VERY OLD. Beds very comfortable, rooms big. Shame you need to pay for your washing up liquid free in all the other hotels, first water of water should be free. Lovely to have new coffee mashine in the room shame welcome capsule not free like in the other hotels.

All the staff were excellent. The property was lovley My stay was ruined by a Hen Party. They were extremely loud, drunk, and didn't care about the other guest's. I was dissapointed that Hen Partys were allowd.

Great hotel, mainly catering to LGBTQ+ travellers, but as they say, they are hetero friendly too. Breakfast is always excellent. A good sized pool with a jacuzzi on the side. Slightly let down by the hotel bar shutting at 18:00, but I guess it made sense with Yumbo just round the corner where all the nice bars are in Playa del Inglés. Would love to stay again.

It's a little dated but looked after and the staff are amazing.

Great hotel. Very clean, staff is excellent. A little old but well kept and only adults. Perfect stay!

Great place to stay and relax

This definitely did not meet expectations. The property was quite run down. Rooms need modernising. They felt a bit grubby. But good size! Limited spaces to go other than the pool. The safe wasn’t working. Also I felt the area was a little unexciting compared to other parts of Maspalomas.

You pay a premium for it being LGBT. Could do with an update. Rooms cleaned extremely well, but do come across as somewhat basic.

On arrival, pool was a construction site with no prior notification from the hotel. The "beach cabins" shown in the photo were taped off. Construction workers were using hazardous chemicals that stank out the entire pool area.

I had good staying at Axelbeach hotet, the staff was very friendly and helpful

First Time in Axel Maspalomas. First Impression was positive. Great Location. All the staff were amazingly helpful. I do remember Carmelo from breakfast, very kind and helpful. I don't remember the name of the receptionist, but the service was beyond expected, with the issue we had with the swimming pool closed for maintenance.,we have received alternative options to make our stay smooth and memorable. I will be back again for sure.

This is primarily a gay hotel but all are welcome. That said, the large mural showing a line of buffed and handsome men in swimming trunks was not quite what we saw lying around the pool, but perhaps they come in the summer. The room we had was a nice size, with a lounge with kitchenette if you want to rustle up some food. The breakfast was great, the staff really friendly and helpful, it's located a few hundred metres from the Yumbo Centre, and it's a short walk from the various bus stops for trips to Maspalomas and other towns around the island. The bar - at least in January - closed by 6 but there's a well-stocked minibar if you get desperate. Get a room pool-side as the main road on the street side is very noisy in the daytime. If you book directly you might have a better chance of getting one. The only criticism is that the rooms are a little scruffy in places, clean but clearly a bit dated. We'd go there again.

Excellent to exceptional. From checkin. To all our 5 nights everyone was fun professional And friendly Never forget To thank the room Attendants So friendly fun and helpful also. Easy to interact even with language barrier. Then the pool Staff were as equal as all thru out the hotel Thanks you Axel Maspalomas. Denis and Michael. 🚀🛫✈️✈️🇨🇦

Axel Brach is always my first option when visiting. The staff is great in all areas of the property. We’ve stayed at other properties in the area, but none compare to Axel. Pool, bar, restaurant, housekeeping, front desk staff… all are the best.

Adults only and quiet.

The staff was great. Rooms were cleaned daily and sheets and towels changed out. All my friends and I were on first floor of rooms and they all smelled like a sewage back-up. The pool was large but not heated so too cold to use. Due to the positioning, the pool deck did not get any sunlight after 1pm

having stayed at the hotel before this was a disappointing visit. The hot water wasn’t working - whilst they tried to fix it and I tried to give them the opportunity to resolve the situation they didn’t reply. It was fixed one night then the following day it broke again so one cold shower one evening and one morning.

Great stay ! Special thanks to Carmen, Kevin and Raico !

Few times in my Life travelling around the world i found so nice kind people .Everything was great all the staff expeccially CARMELO RAYCO CRISTIAN very Expert for breakfast so Amazing and KAVIN so kind at the reception not tò mention all the others the houskipping.It was my first time here but i want to come back as soon as possibile for sure thanks all again....RUGGERO

Nice pool area and good drinks at the bar. Rooms need refresh and to be modernised.

AC making an impossible noise, impossible to use. As we arrived late we slept with AC off. Following day they tried to fix the AC and did not work. They changed room and AC was working OK but with bad smell. As I'm an DIY person I removed the filter and it was completly dirty, I washed in the shower. Property is OK, but it is not a real Axel, I would not come back as the price is higher as others in the area but it is not that good.

This was my first solo holiday and I did not feel alone, the hotel staff were amazing, Javier on the sky bar was so friendly and called me by name. Plenty of sun beds and pool area great. Other customers were friendly and had a great atmosphere. Will definitely return

Pleasant stay at Axel again as the price was decent this time. Rooms are spacious but fairly standard and a bit too dark. Shower head upgrade is welcomed! Nice big bed. Staff are always lovely and friendly. When the pool is busy there’s not enough staff for the bar so service is slow. Not the staff fault but managers need to improve that esp when people are paying extra for the luxury bed. We stayed road side this time and actually was ok not as noisy as I thought.

Hotel was great but I had to change rooms 3 times.first room no ac second room had a mid night plumbing issue and could not stand smell. After that we had a good time. Not sure it’s worth the inconvenience

Property bedrooms /apartments are bit clean enough. Showers need attention, sealant around showers, and glass. Air con units, dusty and unclean- when were last time filters got stripped and cleaned? Sockets busted up in rooms and attention detail cutlery and kitchen areas cleaniness and wear and tear. Friendly staff , nice enough atmosphere, nice pool area.

The proximity to everything and shopping and great food places

The apartments are very nice, clean and well maintained. Excellent powerful shower and constant warm water. Staff were all very friendly and helpful. My only issue was the noise of the traffic outside which made sitting on the balcony not great (I knew I had booked this side of the building due to the cheaper price but was not expecting the traffic noise to be as bad as it was).

Midrange hotel but looking dated. Property and room need a little love. For example in room 124 the paint was peeling off of the bathroom ceiling and the towel hanger was unusable and hanging off the wall. The rooms are basic and functional with a 90’s/2000’s vibe. Location is excellent and the staff were nice for the brief interactions I had with them.

Very very good

Staff is very helpful and friendly. The building itself is a bit older but everything else was good.

confortable rooms

My first time staying at an Axel hotel, and I had a great week. It was a good sized apartment, including air conditioning, dining and seating space. The bathroom had a powerful shower and hairdryer, and an iron was available on request. The pool and jacuzzi were great and all the staff were very welcoming (reception, bar staff and cleaners), and the other guests were friendly without being full on. There was a supermarket nearby, and a 10-15 minute walk to the beach, with the Yumbo also very close. My only downside is I found the bed mattress to be too hard, so the option of a softer mattress topper would be helpful. But I’d definitely stay again.

Thanks to all at Axelbeach. Gary and I had a great time.

Centrally located with spacious apartment-style accommodations, great pool and friendly helpful staff. Alvaro, Kevin, Daniel, Dayana and Carmen were all wonderful. I particularly enjoyed breakfast by the pool every morning and the view from the balcony.

Easy and convenient stay close to Yumbo Centrum, with many choices nearby for shopping and dining. Staff and service was excellent, especially Alfonso and Kevin. Pool parties on Saturdays and Wednesdays were so fun with DJ Lucky and the Balinese beds are worth reserving with either a drink or food package. Great atmosphere and location!

Always enjoy staying at Axel Beach hotel. All the staff at the front office, bar, cleaning & maintenance personnel are always so pleasant & helpful. Kevin, the front office manager was particularly helpful on this trip. Great location close to the Yumbo centre - would very much recommend!

This was our first stay in an Adel hotel. We had high expectations but were disappointed with the quality of the room fit out. It was very functional bordering on uncomfortable. Clearly designed to be hosed down after each guest. Hopefully other Axel hotels have more comfortable rooms.

They recognised husbands birthday with balloons and cava without us even highlighting it was his birthday.

Very nice hotel and very clean. The rooms would need a little updating otherwise it was comfortable.

The hotel has good bones and although the photos are realistic they were taken years ago and don’t account for the wear and tear over time. The entire property could use a makeover. Nevertheless, it was a good location, quiet for the most part but this could be because the hotel wasn’t full. The cleaning was done daily however it was substandard. There’s a coffee maker which brews cold coffee and no kettle to heat up water. The bed was relatively comfortable but the sofa was not. It’s cheap material that sticks to your body. The pool was great but jacuzzi is cold. It’s a “gay” hotel that is heterofriendly so do expect some straight couples amongst the men. I wouldn’t book this hotel again but I also wouldn’t return to Maspalomas as it’s pretty dead and mostly inhabited by people over 60. We barely saw any young people, it was quite depressing. Most shops and restaurants are closed or empty and the food quality is lacking and bland.

We had an amazing stay, couldn’t fault it.

Friendly resort with popular pool party to liven things up! Very good location for Yumbo.

Great service from Kevin, Daniel and Carmen. The grounds were amazing and the pool was wonderful.

As a regularly visitor to Maspalomas I’ve stayed in many hotels in the area and now come back consistently to AxelBeach as it provides the best combination of friendly staff, size of hotel room and an amazing location. From Kevin and Carmen on the front desk, to the bar, kitchen and cleaning staff, everyone is always incredibly friendly (and efficient). The rooms are incredibly clean with a daily cleaning service available This is an older hotel that was updated a couple of years ago to provide a modern environment. The rooms are like mini-apartments, with a separate bedroom, bathroom and living space incorporating a small kitchenette. I would recommend paying the extra to be on the pool/garden side of the hotel, though all the rooms are around the same size. The food service (breakfast and lunch) has improved considerably over the last couple of years and is now very enjoyable and sensibly priced. The hotel is a comfortable 5 mins walk to the Yumbo centre, with many restaurants and shops in close proximity. The beach is also walking distance from the hotel. The hotel has one of the largest pools in the area, though as with most on Gran Canaria it’s not heated. The guests have a wide range of ages which makes it more interesting. During festivals etc the hotel is very busy, outside of these has a more relaxed vibe. Regardless of age, I’ve always found the majority of guests here very friendly and nice. If you’re looking for a hotel near the action, that has a nice vibe

A few minor room issues leaking A/C and plumbing issues. Nothing that wouldn’t stop me coming back

The property is well-maintained, it’s in a good location and the staff are great. But it was incredibly overpriced for what it is.

Decent room size and brilliant staff

The hotel is very modern, clean and comfortable. The room we had was spacious and as there were three of us we certainly had enough room. The room was well stocked too if you wanted to cook for yourself. It has a great pool too, and even on the pool party day we still had space to move about. The staff were amazing, they took their time with us and made sure we had all we needed and were really attentive. A special nod to Rayco, Kevin, Cristian, Diana and Carmen for helping us out.

I had a wonderful time and will definitely stay there again. Staff were friendly , I loved the gym and swimming pool. The room was large and comfortable

Unreasonable manager worst experience I had booking with this hotel

Centrally based and comfortable. Clearly dated in the rooms however was still comfortable.

Really enjoyed staying here. It was as cruisy as you want it to be, and as quiet. The staff are all great and helpful, the terrace and pool are beautiful and the beaches all near enough to walk to. I would recommend and will definitely come back!

From the moment we arrived the one thing that stuck out was the staff. They all make you feel welcome. They are all so proud to work there and its like a family. Ive never been anywhere where the staff have been like this. The room was great. Seperate bedroom area If you need iron and board simply ask at reception Nice pool area quiet in the week but bbq with pool dj on saturday. Most flights tend to be late but checkout was good. Somewhere safe to store baggage and use of all poolside including indoor shower to prepare for journey home I can't recommend this hotel more highly The only thing that wasnt to our taste was the breakfast. Well the cooked sude of it. The bacon was plasticy and the potatoe hash brown inedible as were like cardboard The rest of the breakfast however was great and good choice of fresh fruit cold meats cheese and much more

It’s a decent property. Recently renovated but a pity they didn’t install power outlets in more convenient locations. They also need to provide more toiletries in the rooms. The staff make up for most of the shortcomings. They’re awesome.

Always love to stay at the Axel. The staff are so friendly and helpful. I love it here!

Extremely dated and poorly maintained accommodation. Gym very good. Pool area, music is too loud and stops relaxation.

Clean pool, clean rooms, great customer service, location is fantastic. Highly recommended

Basic hotel. This is the second time I stayed here and chose a room facing the pool. This was more expensive. The room seemed smaller than the cheaper room facing the street. Bathroom dated and needs work doing. Balcony was great and spacious. I would say you get what you pay for but this room was more expensive than it should be. I wouldn’t choose this hotel again.

It wasn’t very clear on the website that this is a LGTBQ Hotel. that is their target market and should’ve probably been much clearer. I’m a heterosexual man and was decidedly uncomfortable with the flagrant posters and decals plastered around the hotel. When naked men enter the hot tub that was far beyond my comfort level and my expectations. The hotel is far past its best before date, it’s just tacky and dated. The hot tub was not hot. The shower was lukewarm. It was a bit cool at this time of year and I was looking forward to a hot shower at the very least. Overall pretty disappointing stay, I am moved to another hotel for my remaining two nights.

Excellent gay oriented hotel. We had a very nice room with a very comfortable King size bed, balcony and good view. Room cleaned every day with fresh towels. Very convenient for the Yumbo centre and local shops and restaurants.

Very very very dated Hotel. Needs a lot of upgrading. We stayed for one night due to the fact that the hotel we want to stay wasn’t available. This property has nothing in common with the main Axel properties in Spain. It is very very old and uncomfortable.

Great location with a nice pool and gym. Rooms are dated and could use an update. Mattress was not good.

Clean and well maintained

A great base, convenient location, friendly staff and a good all-rounder.

Overall disappointing, great staff, tired accommodation, awful pillows, too much noise from opposite complex, then at this hotel deliveries early hours then workmen during the day. The rooms are just too dark, you can’t see a thing when you first open the door (unsafe), the room furniture is way too basic, there are no draws, no hooks, no shelves, a small wardrobe for 2 people. I asked for a queen bed in advance and got 2 singles, I was meant to have a late checkout as a hotels.com gold member but this was declined, changing facilities once checked out are inadequate as there is no air con and you end up wet with sweat trying to change and pack quickly. The real annoyance is that the entrance is at the back of the hotel which results in a long walk unlike other nearby adult only hotels. The air con didn’t work well, the room was always too warm. The gym equipment is good but the room weird, it could be laid out much better, looks uncared for and again the air con makes it an uncomfortable work out. The staff were friendly, professional and excellent but for me the actual hotel is one to be avoided in future.

Great location and friendly staff

Amazing place to stay

Stay was enjoyable, nearest shopping & restaurants at Yumbo Centre, abt 10 minute walk, reception staff really friendly & helpful. Only criticism, hotel listed as No.32, except sign telling you that the entrance is not there anymore is placed between Nos 22 & 24, entrance is actually 200 metres further on, right at No.28!!!! Would have appreciated a kettle as well as or in place of the coffee machine, some of us don't drink coffee.

Great location. Pool area lovely and lively. Rooms large with great sized balcony’s. Reception bar and cleaning staff very friendly. Reception staff particularly friendly and helpful and go out of their way to chat.

The staff is very friendly, courteous, and helpful. The pool area is excellent. The breakfast is good with several options and it was very easy to get drinks at the bar to enjoy by the pool. The hotel is conveniently located and only a 5 minute walk to Yumbo.

Great place to stay staff super helpful, specially Kevin always answered questions and local tips!

At first was a bit skeptical after reading some of the super critical reviews on here but overall I think i enjoyed my stay very much. Staff was great, room was cleaned everyday, pool area was great, good mix of crowd. I had no issue with the cleanliness everything was cleaned to a good condition. The only thing i would say is the gym is in dire need of an upgrade yes, it’s a bit embarrassing but ok It’s a good to have , i didnt choose to stay here draw by the gym. Overall amazing and would come back.

Great quality resort.

Love the staff and the location. Cool music around the pool, nice and easy feel. That's why I am coming back. What I do NOT like? The gym needs an uplift. The weights are falling apart and everything looks just very used up. Time to update. Also the rooms. They haven't changed since it has opened. Maybe just some soft furnishings? Or a new colour scheme on the walls, which could translate into soft furnishings? Something should be done.. the foundation is great!

Very clean hotel. Compact, but has everything you need.

We have stayed here many times. It’s a big hotel & lots of open space & most importantly close to the Yumbo. Things are looking shabby indoors. Our sofa was torn & covered in a white sheet, the sockets were a nightmare as they didn’t all work properly & and one had to hold the plug in if one wanted to iron. The pool area is clean & open & the pool very large. Staff here were pleasant & helpful. My only major criticism was that directly in front of our balcony where we ate our meals was discarded cigarette ends & sadly needles from what I can only assume was drug use. This was not pleasant to see. I alerted the hotel to this & hope they will check these areas as a matter of routine before new guests arrive.

Excellent location, well looked after. Rooms are cleaned daily. Friendly staff and nice pool area. Good Choice Breakfast offer but unfortunately the hot items were not really hot. Also, the food offer in the Sky Bar could improve in terms of variety and quality. Otherwise great venue

Allt fungerade superbra. Vackra män! Trevliga rum! Sköna sängar! Goda drinkar! Bra frukost! Trevlig personal allt ifrån reception, bar till städpersonalen och bästa Pegonia 🤗

General not updating and getting runs down…. General when arrive found tv broken with pixels damaged they quickly changed tv and discovered satellite system faulty.. so no channels to watch apart what you able to watch ! Few days later remote contrail broken not the battery the remote felt dirty and sticky suspect damaged when someone else stayed… again quickly replace. Further another day cooker broken down they rip out and replace brand new glass cooker….. on departure handed keys in and no bill to pay but when flown home my banking alert me that they withdrawn my money and I have contacted them why unauthorised payment from my card after I left Uk.. they email me to say that I used washing liquid for £3.50 !!!!!! Fine next time I come back I just rinse whole crockery instead using washing up liquid but just water!! Regarding security issues some night fire exit were left open day and night so watch yourself