Holiday Inn Express Marseille Airport by IHG

Breakfast was nice, and well stocked.

Équipe accueillante, très bon hôtel, système navette pratique

This is the worst travel hotel I have ever been at and my international travel started back in 1981. God aweful. No breakfast before 7….an airport hotel…many people have to leave the hotel before 9am but no accommodations same for shuttle . 4 staff out smoking no at desk . 100 euros for a lousy dinner if 2kabobs and 2orders of fries ..glass of house wine and a beer.avoid st all costs. Worse ever.

Breakfast was very diverse and good. No phone, only 1 towel a person.

Excellent stay before an early flight out of Marseille. The staff are all extremely professional, the breakfast was great, and the rooms are quiet and comfortable. It’s a perfect airport hotel!

Need to be clear re property share the same name …..also we arrived at shift change and that was the priority of the woman leaving Very basic and We have often found the room we get because we are Expedia is less than desirable Shuttle hours were not compatible with early departure to the airport

Déjeuner mauvais!!! A ne pas prendre

Beware that the hotel shuttle stops at midnight, that there are very limited taxi at that time from the airport & that it is a lot further to walkthan theIbis.

Very helpful staff at front counter, Alex! Thank You!

bien pratique fonctionnel

Hotel was as expected however 3 things could be improved 1. The room deodorizer in the lobby is overwhelming and it drifts into the dining area-very difficult for those who suffer headaches from fragrances. 2. English instructions for room temp control. It was boiling and couldn’t get fan to stay on. At least one English TV station would be nice.

This hotel is very clean . Reception was tidy as well as breakfast area. Shuttle was quick to take us from airport to hotel. Not located in main town center or near beaches. Dinner was excellent across street at another airport hotel. We ate outside on their pretty deck. Small room, but we only stayed one night a River cruise!

Great hotel

A good choice if you need to stay at the airport. Quiet, clean and comfortable

It's a very nice hotel the staff were friendly and helpful

Clean, with good, friendly staff. Good breakfast! Shuttle good if you come when it is running. Otherwise 15 Euros from the airport, plus tip.

Convenient . Free shuttle, bus to Aix en Provence very convenient and confortable 8 EU seniorx 2 Nice visit in heart of Provence that we know.

Shuttle service is great from airport to hotel and in morning there was complimentary shuttle to the train station as well. I asked for razor and cream as sign in room said they have complimentary at the desk - they do not have this available but I was offered a toothbrush. lol.

Great for airport access

Close to the airport.. ontime shuttle.. clean.. very good breakfast..

Good for an early flight

Enjoyed our short stay at Holiday Inn Express. It was extremely convenient for our arrival from Marseilles airport and we found the staff very helpful and made good use of the free shuttle bus service.

Close to airport, good price.

this was a short stay due to changes in my travel. Arrived late by shuttle just before midnight. I needed to go for my flight at 4 am and there was no shutle on duty. I had to take an Uber I also did not get a breakfast which was included in my fare.

Pictures were extremely beautiful but when we arrived hotel room was so cheap it was like a motel,not worth the price. But The receptionist was nice

It was within walking distance of the airport (25 mins) and the staff were very helpful.

This property is 5 minutes drive away from the airport. It is very convenient for layover stays. It’s located in a quiet business and residential area. Retail shopping and access to multiple restaurants are not available in the immediate area. I found the staff to be impersonal and matter of fact in their interactions with me. More warmth would have been appreciated.

Perfect, easy, clean airport stopover. We landed at the airport and only waited about 10 minutes for the shuttle. The room was simple but super clean and had everything we needed. The free breakfast was lovely, too.

Very personable and professional staff-always looking for ways to please the guests.

Perfect for an airport stay. Shuttle service worked well. Room was quiet.

efficient check in and clean and quiet

This property has no safe in the room, no telephone. If you need to speak with the front desk you have to go to the lobby to do so. The breakfast was horrible, the scramble eggs looked too wet, the bacon was overcooked, the orange juice tasteless, diluted too much. The area around has nothing at all. It feels like you were in the middle of a desert. There was another Holiday Inn across that offers dinner. The service was a 1 star. The waitress brought the appetizer ( salad) with the entree at once. We handed up eating the salad very fast before the main course gets cold. I was in France, I thought the people there know better than that. Anyway my first time and my last time.

Everything. Outdated, pealing wall paper. Terrible shuttle van driver at arrival to JFK.

Accommodation très appréciée à 4:30 le matin.

Floor in bathroom was worn and looked bad. Toilet paper holder was positioned wrong so paper roll kept dropping to floor. Toilet seat did not fit toilet. Towel rack could not be reached from shower because shower door blocked access to it; put a hook near shower door opening so bath towel can be hung outside shower door. Water and coffee cups upside down on unclean surfaces. Buy disposable cups in plastic wrap so they stay clean.

Staff very friendly.

We have had excellent service in the past at HI Express in many countries around the world which is one of the reasons we chose this hotel. It also offered shuttle service from the train station and to the airport, both of which we needed. Breakfast was also included. Our disappointment started when we called for the shuttle as required and was told a 5 minute wait. After over 20 minutes we called again and we’re told 5 minutes “maybe”. When the shuttle finally arrived the driver stopped about 40 meters away and was not helpful initially in putting our luggage in the van. Later, when we could not get the tv sound to work, we called reception and were told someone was coming. After waiting 45 minutes we decided to go out to dinner and asked that someone come to our room when we returned. The problem was easily solved upon our return once we knew how to operate the unfamiliar remote but the reception clerk seemed annoyed to have to come and assist us. We arrived for breakfast shortly after 6 am to a lovely spread of a diverse menu of “hot” and cold items. Unfortunately the scrambled eggs were cold and the sausages were barely warm. All in all a disappointing stay. Won’t recommend this hotel.

Very warm and friendly welcome thanks to Enzo and his staff! Diversified and tasty breakfast! Great shuttle service in a curteous and friendly manner! Comfy beds and nice shower too. à bientôt!

Amazing breakfast!

Pros: 1. It’s very near to the airport 2. It’s in the quiet area 3. Room size was OK to fit hardly 2 people Cons: 1. The bed sheets were not very clean 2. Complimentary breakfast was not satisfactory. All Croissant types were sour with over fermented dough.

Everything was good Everybody was smart and pleasant

A quick overnight stay however was dropped off at the wrong Hotel so had to cross the street to the correct one late at night.

They were very accommodating when we arrived early. I was very grateful!

Nice hotel for a short stay.

I was originally booked at the Holiday Inn Express, they upgraded me at no charge. That evening the restaurant was closed. They could have indicated some OK restaurants that I found at a walking distance...

Free shuttle to car rental and the airport and a great breakfast

Expensive taxi to airport off hours

Check in was chaotic. Took way too long. The staff was very very nice though.

Not willing to be published

Great stopover when using the airport. We got in at midnight. Easy access.

The staff were kind and helpful and the room was accessible, especially the bathroom which included a shower chair and appropriate grab bars. The location is convenient with airport shuttle and breakfast was delicious.

Very easy to confuse Holiday Inn and Holiday Inn Express at this location. We were late-night arrivals after a bad day of traveling, and HI graciously accepted our reservation though we actually made a reservation at HIE. Grateful for that!

Waited a ridiculously long time at the airport for the shuttle pickup. Return from hotel in the morning was exactly as planned. Room was fine but very strong scent used in hall triggered an allergic reaction.

Perfect choice to stay in our way to get a train the next day. Thanks

Easy access to the airport, high fence area for parking, no restaurants near the area.

I fly out of the Marseille Provence airport a few times a year. This hotel was well run and the staff was excellent. I have written off the Ibis (thievery) and now the Hilton (conversion unfinished). The Holiday Inn Express was better.

Very close to the airport.

Very convenient

There are two Holiday Inn directly across from each other, oy. So, easy to confuse which is yours Luckily the other one has a nice little restaurant.

Good convenient stay near airport.

5 min to airport free shuttle. Comfortable room/bed and clean. Staff was helpful and pleasant

No frills hotel close to the airport and checks the box. Shuttles are convenient and staff is friendly. My only knock is that the showers don't come with conditioner (just shampoo) and the front desk's technology wasn't able to print a receipt during an early departure (reason for choosing this hotel) and I had to wait until 6am to confirm email receipt of the same (after I had already left).

Large well-appointed room, very comfortable mattress. It felt like I was in a palace! Very good value for money! Thank you. I will stay here again.

Très bonne expérience dans cet hôtel, personnel très agréable. Petit bémol : check in à 15h seulement, et casier dépose bagage payant. Petit déjeuner inclus dans la chambre, très pratique et buffet assez copieux. Navette aéroport inclus également. À 10 min à pied, très bon restaurant l'Escale + boulangerie, tabac et épicerie

Good hotel to stay before catching a flight

Clean room and bathroom. Timely shuttle. (though it was a bit harder than ideal to call from the airport, there is a phone booth in the terminal and an intercom-like system in the parking, but sometimes there was no answer) Still the shuttle arrived and the people were friendly and the hotel clean and comfortable.

Excellent Airport location before a flight, but if you have a 6 am flight, their free shuttle service can't be used because it starts at 5 am.

Quiet area

The room was clean and the airport shuttle was convenient.

shuttle worked well but otherwise access tricky

The room was unclean, dirty limen still in the beds. Dirty towels in the bathroom. No clearing at all.

Close to airport so convenient if arriving from overseas for a nap or on the way back home when dropping off the car. One thing to note: airport pickup via shuttle is unreliable, even when calling, it takes forever for them to come even though it is only 5 minutes away. It is not walkable to get to the hotel from the airport. Communication between reception and driver needs to be improved substantially! Staff could be more aware and pro-active.

Very comfortable

Very good customer service

It was great. Beds were comfortable. Room was clean.

I could never explain the agony of trying to find this place. A scorching hot day, walking up and down endless roads with a heavy bag and a suitcase, up and down the same roads, bus drivers who had never heard of the place, Greet Hotel telling me to ‘just walk along the road’, the same road I’d already walked down twice before. There’s not a soul to be seen at the station on a Sunday and although buses are regular none of them had heard of Holiday Inn Express. One hour later, I saw a man sitting in a black vehicle and assumed he was a taxi driver. In desperation I went and knocked on his window. I asked if he was a taxi driver and he said no and asked where I wanted to go. When I told him he pointed ahead and said ‘There it is. Just walk down there.’ That’s when I laid eyes on a flag. Please, please put up some signs next to the station to avoid this happening to someone else. People assume that being an airport station it will be very busy with lots of staff. It isn’t. It’s a very small station that’s deserted on a Sunday. Nothing but steep steps and miles and miles of roads that lead to absolutely nowhere.

Nice property and good rooms; we chose it since it’s vicinity to the airport and a navette to the airport is offered. Notwithstanding, the navette doesn’t work until 5:00 am so that should be advised and duly informed. We had to pay for a taxi.

Shower floor Very Very Slick Plug stuck in sink would not drain

Clean and comfortable hotel. Access to the bar and restaurant in the Holiday Inn across the road is very convenient. Reception staff were very helpful. Shuttle service from the airport and to the train station was very efficient.

The staff were excellent and very helpful The room was very clean and very quiet I would definitely stay again..

We did not know there was a Holiday Inn and Holiday Inn Express across the street from each other so I thought we were going to the holiday Inn with the pool but our "Express" did not have a pool. There was no shampoo in the shower, both were empty. Breakfast had penty good chioces but the eggs were very under cooked. There was no tv remote. The place was clean and comfortable Just OK place at decent price

Great dinner service. Wait staff was superb, our waiter was a fellow whose name began with the letter B (Brenton ?) and he was so accommodating !

Very comfy bed, good food at restaurant, quiet, and excellent transportation to CDG Airport. I enjoyed a very lovely stay. Thank you!

Pleasant airport hotel

Very comfortable rooms. Great breakfast. Free airport shuttle came quickly. Great shower and amenities. Small suggestion: Toilet seat and lid could be better. We would definitely recommend it.

If not for the way I was welcomed at my arrival by an incompetent lady who did not take the time to take names on arrival and made 20 people wait for more then 40 minutes room assignment. fortunrtly her shift finished and was replaced by a lovely young lady who took the time to help us. True checkin is at 3 pm but when you get there at 2:45 and you still have to wait until 3:30 pm to get a room....it is a problem

No WiFi in the room. We complained but it wasn’t fixed!

We understand safety, but wish the windows opened. Staff was great especially after our train was cancelled and they let us stay in the lobby for 4 hours until the next one. Great view of the port.

No ice cube machine

The place is great, very affordable, staff is excellent, shuttle is available all the time.

The staff was absolutely amazing. They were very helpful .

Just perfect

Sejour et nuit calme. Hôtel propre et accessible pour rejoindre l'aéroport via la navette gratuite

The bed was very comfortable. The reason I gave a 4 rating was I was supposed to get a wake up call yit never came. Everything else wgreat

staff is very kind and helpful

€13 to store luggage for a same-day arrival (compared to €10 to park for 24 hours when leaving the car there while traveling). No hand towels in the room.

Very happy with my stay, extremely helpful staff, clean tidy room, excellent shuttle service. Will definitely stay again.

The hotel restaurant had the most amazing food. They have an incredible chef. We stayed there both before and after a food and wine tour of Provence. Our trip was filled with amazing food. The Marseille Holiday Inn and Express had food that rivaled the bes! We also thoroughly enjoyed interacting with the staff and management. They were kind and helpful with the language.

The staff were nice and friendly. A bit of a walk to the city center.

Breakfast good