Greenbelt Park
Greenbelt Park, San Lorenzo, Makati, Southern Manila District, Philippines- Park
English
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About this hotel
Central Business District Location:
Situated in the heart of Makati's bustling CBD, The Charter House offers a prime location for both business and leisure travelers. With easy access to Greenbelt and Glorietta Malls, guests can enjoy shopping, dining, and entertainment just steps away.
Modern Rooms and Amenities:
The hotel boasts modern rooms with vinyl flooring, equipped with essential amenities such as a fridge, minibar, and air conditioning. Guests can relax in the outdoor swimming pool or stay connected with free Wi-Fi throughout the property.
Convenience and Services:
From airport transfers to fax/photocopying services, the 24-hour front desk and friendly staff ensure a hassle-free stay. Indulge in delicious meals at the in-house Capiz Coffee Shop or opt for private dining with room service. Book your stay at The Charter House now for a memorable experience in Makati.
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Important Information
Credit card will be used for guarantee purposes only. When settling the bill, the hotel will only accept credit card. The full amount of the reservation must be paid upon checking in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Fax/photocopying
Ironing service
Meeting/banquet facilities
Car hire
Massage services
Currency exchange
Non-smoking throughout
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Minimarket on site
ATM/cash machine on site
Rooftop pool
Sun loungers or beach chairs
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Room Types
Premier Room
Up to 3 guests20 sqmQueen bed (151-180 cm wide)
Offering views of the Greenbelt Mall, this rooms come with air conditioning, a mini-bar, seating area and private bathroom.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidet
Family Room
Up to 4 guests34 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), 4 Twin bed (90-130 cm wide)
This air-conditioned family room is consisted of of a flat-screen TV with cable channels and a private bathroom.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), 4 Twin bed (90-130 cm wide)
Room details
34 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidet
VIP room
Up to 3 guests34 sqmQueen bed (151-180 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
34 sqm
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSofaElectric kettleWardrobe or closet
Superior Room
Up to 2 guests20 m2Queen Bed (150-160 cm wide)
1 Queen Bed OR 2 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide)
Room details
20 m2
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSlippersElectric kettleBidetBottle of waterRoom service (limited hours)Daily housekeeping
Premier Room (Greenbelt Mall View)
Up to 2 guests20 m2Queen Bed (150-160 cm wide)
1 Queen Bed
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide)
Room details
20 m2
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSlippersElectric kettleBidetBottle of waterRoom service (limited hours)Daily housekeeping
Family Room (Greenbelt Mall View)
Up to 4 guests34 m24 Twin bed (90-99 cm wide)
1 Queen Bed and 2 Twin Beds OR 4 Twin Beds
366-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
4 adults
Beds
4 Twin bed (90-99 cm wide)
Room details
34 m2
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSlippersElectric kettleBidetBottle of waterRoom service (limited hours)Daily housekeeping
Superior Double or Twin Room
Up to 3 guests20 sqmQueen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,022 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 19, 2026L'emplacement, le personnel et le rooftop sont parfaits.
Rien.
9/10
Reviewed Sep 12, 2026Door openers. Made you feel welcome.
Hoping the aircons were clean.
9/10
Reviewed Sep 11, 2026friendly staff, clean and quiet
none
7/10
Reviewed Sep 5, 2026Location wise
Please clean and use disinfectant spray for bathrooms shower hose Molds will be source of allergies viruses 😞
5/10
Reviewed Sep 2, 2026商業施設の近さと直ぐ隣にはコンビニがある。
私はかなり昔数十年前に宿泊したことはあるが、最終日、セキュリティガードのせいで気分を害した。はじめから同行者と一緒に宿泊しているにもかかわらず、同行者に対しIDの要求。 シャワーの水圧はあまり良くない。
9/10
Reviewed Sep 1, 2026Location is very accessible to most malls in the area. Breakfast was good
No parking
8/10
Reviewed Aug 31, 2026the location is just beside the postgrad venue
the comforter / duvet was not clean. i had itchiness immediately once i used it.
8/10
Reviewed Aug 31, 2026The room was large enough & the work table/closet/bar well laid out.
1/10
Reviewed Aug 29, 2026Nada. Está lejos de las zonas turisticas
El hotel no tiene nada que ver a las fotos. Necesita una reforma urgente pero lo peor es que delante estan haciendo obras y trabajan dia y noche por lo que no dormimos nada. Al comentarlo en recepcion la chica y enseñarle videos, ni se molestó.
7/10
Reviewed Aug 28, 2026Near to shopping areas
N/A
8/10
Reviewed Aug 25, 2026It is very near the main shopping malls.
Crisp linens are better.
10/10
Reviewed Aug 24, 2026Friendly, clean and great location
Nothing to complain about
10/10
Reviewed Aug 22, 2026Near Greenbelt, not to far from the Airport
9/10
Reviewed Aug 21, 2026Location and price
The bathrooms are very small, functional but tight for space, but the shower is large
8/10
Reviewed Aug 21, 2026La struttura era in una buona posizione, praticamente di fronte ad un mall, e di fianco a due 7 eleven, tutto pulito e staf gentilissimo.
La colazione non ha soddisfatto le mie aspettative. Poche scelte dolci, quasi tutto salato, e gestito in modo tale che fosse una specie di menù, al di fuori del quale, ogni aggiunta era un costo. Non ci siamo.
9/10
Reviewed Aug 15, 2026Gostei do andar alto 9o andar e da localizacao ao lado do shopping
Nao teve nada do que nao gostei
8/10
Reviewed Aug 13, 2026Proximity
None
1/10
Reviewed Aug 8, 2026front desk staff are very friendly and polite
the room have a bad smell I know it is quite an old building but i had to keep asking front desk to spray air freshener, and it wasnt even air freshener because it is literally just downy mixed with water. the smell was so uncomfortable it almost smells like sewege. Also, I paid for breakfast which is a waste of money. food is not great. And how the male staffs in the restaurant was acting towards me was really pervy and just not a nice settings as a solo female guest.
10/10
Reviewed Aug 5, 2026Great Location. Great for Family.
8/10
Reviewed Aug 3, 2026موظفين الاستقبال والامانه على الاغراض التي نسيتها في الغرفه
سجاد الممرات بين الغرف رائحتها كريه
7/10
Reviewed Jul 25, 2026Le bruit extérieur dû à des travaux de constructions
9/10
Reviewed Jul 20, 2026Very good location and staff was very accommodating
AC was broken giving off a loud banging sound
10/10
Reviewed Jul 17, 2026Close to everything for shopping, food, movies, salon, etc. staff are courteous and helpful. I stay here 1-2 times a year for business and personal trips to Manila. Love this place!
8/10
Reviewed Jul 12, 2026The room was spacious enough, clean bed and bathroom, comfortable beds. Breakfast choice of continental and Philippine style. No buffet. Kind and helpful personal. Location just opposite Greenbelt 5. Checkout time is noon.
Nothing, everything was more than expected.
5/10
Reviewed Jul 10, 2026It was ok but need management to check staff’s work to make sure doing it properly
It was not clean properly. Behind curtains, under beds, corners so dusty
10/10
Reviewed Jul 8, 2026Walking distance to everything. Fast wifi. Very clean.
No free ice.
8/10
Reviewed Jul 2, 2026至便なロケーション、部屋のシンプルさと毎日無料の水ボトルとインスタントコーヒーがもらえる点。スタッフも愛想がいい。
たまたま部屋のドアのバッテリーが切れて入室できず不便があった。まあこれは運の問題だけど。
9/10
Reviewed Jun 25, 2026The location, but first the quality of this hotel
Nothing
9/10
Reviewed Jun 25, 2026Location is very good. From security guards, doorman, front desk , restaurant staff and housekeeping are all very courteous and kind.
Nothing really.
4/10
Reviewed Jun 22, 2026nice staff, good service, great location
bedsheets had stains and spots and the room was generally not that clean.
9/10
Reviewed Jun 14, 2026Great location and we enjoyed every single day. Mall was very close and lots of restaurants to choose every day.
I didn't like the weather its too hot.😍🙂
7/10
Reviewed Jun 4, 2026Η τοποθεσία και το προσωπικο
Το παράθυρο άνοιγε με δυσκολία και έβλεπε στην έξοδο κινδύνου
9/10
Reviewed Jun 2, 2026We always love this place near to the green belt towers
10/10
Reviewed Jun 2, 2026I like the insides and out of the property. Staff are very accommodating helping with our luggage.
The location is a tricky place to get to as it is right on the street and that there is no side street parking available.
9/10
Reviewed Jun 1, 2026Dicht tegen en zicht op Greenbelt en andere malls. Het onbijt was uitstekend. De kamer en bed werd dagelijks opgemaakt en steeds elke dag water met een koffie op de kamer. Eigen luchthaven shuttle aan aannemelijk prijs van 17€ naar NAIA term 3. Vriendelijk personeel.
Opletten dat je na upgrade de juiste kamer krijgt. Bij navraag en tonen boeking de juiste kamer gekregen.
8/10
Reviewed May 31, 2026Good location at the centre of Makati, professional and helpful staff.
Air conditioning in room was a bit noisy
9/10
Reviewed May 24, 2026Clean and close to the mall…
Everything perfect for the stay…
10/10
Reviewed May 20, 2026Clean and quiet
I had been here last March 2026
8/10
Reviewed May 20, 2026As a regular at the hotel i like to stay at the The charterhouse as it is close to shops end restaurants
nil
8/10
Reviewed May 13, 2026Great location Good pool on rooftop
Noise from construction across the road Not the hotels fault
1/10
Reviewed May 9, 2026Nothing
Our room was opposite a construction site that operated 24/7 Air con was so noisy that you couldn’t run it at night
10/10
Reviewed May 8, 2026Simple and just nice and its location
Nons
8/10
Reviewed May 6, 2026Location near malls
9/10
Reviewed May 6, 2026Very handy for everything.
The heat outside the building 👷♀️
7/10
Reviewed Apr 30, 2026pool at roofdeck
limited food choices... some on the bland side
8/10
Reviewed Apr 25, 2026as i am a regular staying this tyime for the 18th time in the Charternouse i know the people , and it ios like comming home
nil
9/10
Reviewed Apr 24, 2026Cleanliness Staffs greet you all the time Breakfast varieties and taste Easy transaction Location
Nothing
10/10
Reviewed Apr 24, 2026proximity to where i needed to be.
6/10
Reviewed Apr 20, 2026Location
Location
8/10
Reviewed Apr 20, 2026Location is great for shopping
Bathroom is rather cramped
8/10
Reviewed Apr 19, 2026Location was excellent, staff were great, helpful
The air con was not a split unit and was noisy
8/10
Reviewed Apr 15, 2026Good location. Comfortable bed. Clean rooms.
Ambient lighting
6/10
Reviewed Apr 9, 2026Location
The price
10/10
Reviewed Mar 30, 2026At the heart of Makati
10/10
Reviewed Mar 29, 2026Number one is the location Perfect for our annual Christmas vacation Comfort and we feel safe all through out stay The staffs are all friendly and accommodating. The breakfast was great 😃
None so far
10/10
Reviewed Mar 28, 2026Very comfortable very close to shopping centre
All very good
8/10
Reviewed Mar 27, 2026It was near the places that we wanted to go to. Few minutes grab ride to Rockwell and the airport.
The AC was not cooling the room properly. We felt hot.
10/10
Reviewed Mar 26, 2026Room & Location is great
No comments here
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent location
- •Friendly and helpful staff
- •Good breakfast
Areas to consider
- •Old towels
- •Noise from construction and adjacent buildings
Cleanliness
7.48/10Old towels and smell in the room mentioned negatively, affecting cleanliness perception.
Service
8.95/10Staff were praised for their helpfulness and friendliness in multiple reviews.
Location
8.99/10Location is frequently highlighted as excellent, close to shopping and attractions.
Room Quality
7.44/10Mixed reviews regarding room condition with mentions of old carpets and aged finishings.
Amenities
7.97/10Amenities generally satisfactory, though some improvements suggested.
Value for Money
7.93/10Overall reasonable pricing for the location and services provided.
Food and Beverage
7.98/10Positive mention of good breakfast options, with room for more variety.
Overall Experience
8.05/10Guests express a solid satisfaction overall, balancing positives and negatives.