Crowne Plaza Nanjing Jiangning by IHG

buona colazione, vista lago

I'm on a 4 weeks business trip and stay in this Hotel. Nice spacious room with a great view to the lake on 15th floor. Thanks to Zhao Wuzhi for keeping my room clean and me hydrated.

The hotel is well placed. There is plenty of restaurent nearby and even a McDonalds. The morning breakfast is great , usually you a choice of many types of salad , thai , European and chinese options. The staff at the restaurant , sport center and room services are extremely courteous and provide exceptional services. The pool is a little small but usually i did not see a lot of people there. The sports equipments are functional and i have been able to maintain my daily routines without issues. The rooms are clean and service is done everyday. The only things that need improvement is the front desk service and the temperature in the gym. I really enjoyed my stay at the hotel and will most probably comeback.

I had a fantastic experience during my stay. The room was impeccably clean, and every detail was thoughtfully taken care of. What truly stood out was the warm and attentive service. Cai Li went above and beyond to make sure I had everything I needed, always with a kind and professional attitude. If you're looking for a place where cleanliness and guest satisfaction are clearly top priorities, this is it. Highly recommended! Thank you again, Cai Li, for making my stay so pleasant. Keep up the great work!

酒店環境設施都很棒!尤其是室內禁菸的酒店 少見喔!

Locality, breakfast, helpfull staff

Found two nails on carpet (not mine, no big deal), food robot trapped in rags

Breakfast

Price quite high considering location!

餐點

空調

It’s a luxury hotel but feels old. Strong 80s vibe Breakfast is ok but westerns will be missing some things Gym is moderns and good The pool is large but in real need of renovation Location is perfect. 50 meters to shopping in nanjing road , 200 m to people’s square and MTR Don’t expect much English channels on the TV

Hotel worked out as great location to stay for our business trip. Easy metro access, close restaurants as well. I would recommend staying.

good facilities

It’s a bit far away from the city centre

Staff very kind. Smoking room available. The room was confortable, with the below observation. Good breakfast.

The aircon system was not working on heating (2-3 °C outside). By request it was given to us an electric heater.

Lunch was very nice

Good location for business visit, quiet area, close tourist site, good distance to city centre, good hotel service and room cleanness

The Crowne Plaza Nanjing Jiangning is located in a beautiful lakeside area of Nanjing. Although it is not near the city centre, there are shops and restaurants as well as a small shopping mall within walking distance of the hotel.

No complaints.

It’s very spacious, very new, very clean.

Nil

Special Thanks to zhao Yan service leader for his great service. Had excellent stay, room service is very excellent and people are very friendly, right from reception to restaurant very friendly, friends bar attenders in what's bar are great 👍特别感谢服务领班赵燕的优质服务。入住体验非常棒，客房服务也很棒，工作人员都非常友好，从前台到餐厅都非常热情友好，朋友在What's Bar的服务员也很棒👍

Chambre très spacieuse et confortable. Belle vue sur nanjing côté lac.

Emplacement excentré

Great service and polite. Clean and easy access

Great stay in Nanjing, in the quieter part of the city

Breakfast, pool, delivery robot, service in general

Sauna is a bit cold

Arrived at the hotel close to mid night due to flight delays. Unlike other hotels, the entire hotel was in complete darkness, except the reception counters. Not the best first impression. The AC in the room seems to be centrally controlled and the temperature wasn’t able to be adjusted. The hotel sent a portable AC to my room on the 2nd night, but I ended up sleeping with the windows opened in the end. There’s a nice bath tub in the room. The water pressure of the hot water outlet was very low in both the shower n the tub, until I called the hotel to service them in the 4th night.

Excellent hotel, near the subway, and near some restaurant options.

Service room menu could have more variety, especially western options. Also, the hotel could provide more TV channels in English.

Clean facilities, easy check-in, good service, a great selection at the buffet breakfast, and a comfortable bed.

Nothing.

Overall very pleasant experience, with great breakfast and even better staff! Special thanks to the nice cleaning lady named Zhao yang (i hope i wrote it correct) who helped us with every need we had (the extra fan was amazing) and thanks for the nice small talk The only point id like to note is that the room i was staying was hot during the day, due to sunshine. Zhao yang in case you are reading this i hope this made your day and i wish you all the best! :)

Big and comfortable room. Wide choice breakfast. Beautiful lake view.

Good place to stay

The minute I walked in the hotel it was very welcoming. The staff is very helpful with anything you need. The rooms were clean and the breakfast was amazing with just about any option you wanted from western to Chinese. Dinner options were less than impressive but not bad either. Just walk around the block and you can find anything you want.

Breakfast offer wide choice.( Especially cheese and olives ). Very near to airport and 15 minutes to City center.

Location is in the middle of the bussiness centre, you have a lot to do around, The hotel is nice clean and modern, has a huge gym and a pool. FYI: don't forget your head cap for swimming, you will be not allowed to swimm in the pool. Also the are around the hotel was very safe and beautiful.

I don't recall any bad experience connected to the hotel.

Nice big rooms

Ac wasn’t working properly. They installed a cooler but that wasn’t effective either. My colleagues on the same floor also said their ac wasn’t working. So that’s a very basic thing. Room interior design was odd - referring to placement and location of wash basin, commode, shower. Breakfast menu was good, but not adequately replenished as consumed

Its a great hotel and we enjoyed it alot. Some hiccups with translations i guess but was ok in the end.

The cleanliness here is very good, changing the sheets and arranging new things every day. Other services are not bad, able to answer questions that are understandable. Cleaning staff are easy to talk to and friendly. I came with my family and being a Thai person here was able to communicate with me in English.

Everything. Room is very clean, new and confortable, room service 10/10 as well as the delivery robot - he's the best! Amazing breakfast with local delicacies that changes everyday. Very nice gym and pool. The location is fantastic - you can go walking to the JiangNing 1912 commercial area, but you enjoy a classical and quiet neighbourhood for morning walks by the lake.

Almost nothing - it would be great if the air could be turned off entirely to avoid a cold but I understand that it's for ventilation purposes.

Good with breakfast options for Asian and western.

The carpet is everywhere a problem in the hotels. It gives a dirty feeling and although it is non-smoking you smell it everywhere.

Breakfast is good and there are many kinds of food , place is quite , clean and the staff is friendly

Internet quality is poor

Location was good and room was comfortable

Stayed here again since an earlier visit in 2015 and received the same warm welcome to a clean, well maintained room and the sumptuous breakfast with wide western and Chinese variety. However the dinner and lunch options are rather limited from the Chinese restaurant as the ground floor western options are no longer available. Better western variety can be found within walking distance at the nearby malls and the 1912 entertainment area.

Location near to attractions, restaurants and shopping Service Breakfast Staff

Room need to be remodeled. Room was old and shower drain did not work well

The location was good. Breakfast was nice. The room was clean and the bathroom was stocked with plenty of toiletries. The bath was large and it filled quickly. The overall layout was good.

When I arrived at the hotel there was a note waiting for me. I was not given the ability to control the air temperature, specifically the air conditioner. I was told to open the windows. Even with the windows open the room was too hot. I called the front desk and they brought up a loud low quality fan. It barely took the edge off. This is supposed to be a premium hotel, yet not allowing customers to control the temperature of their rooms is unacceptable.

Check-in process was fast and great. They provide us 2 cans of soda water. The location was nice and close to Baijiahu Lake, just a 10-min walk could get to entertainment place like Kingmo and 1912 bars area. You can get everything but tissue from your room. It might be the only thing that make this trip imperfect.

Lounge staff are so nicest what I have meet in Chinese hotels. Many of those can speak English and can help if have problems. I give special mention to Joy who was always so eager to make feel comfortable and did extra mile to solve all my problems. During COVID time hotel lounge is closed and only option for dinner is Chinese food. This is problem to customers who eat only western food.

the involvement of the hotel in creating the best conditions for my stay made me feel an important person for them. Congratulations especially to the VIP area who made my stay more pleasant. Congratulations for the manager’s team!

아쉬운 점은 아침 식사가 무료가 아님 아침식사 가격 비해 너무 먹을 것이 없는게 아쉽네요 청결 하고 직원들이 친절했습니다

very nice and clean hotel. professional staff. only location is little bit away from the city centre.

Everything in the accommodation was perfect. The only thing that made me angry was the attitude of a girl at the reception . Her tone is very impatient, but my Chinese is not good, I can only see her surname is yi, I hope the hotel can focus on this problem. 每一个住宿的事情都有很好，唯一让我生气的是接待处一个女孩的态度，她的语气十分不耐烦，但我的中文不好，只能看到她姓易，希望酒店可以重点处理这个问题

Hotel was fantastic and service was excellent. There were people who could speak English clearly and were very helpful during the stay

Late arrival and early departure Wonderful staff at reception - welcoming Excellent room - once you gave found the light switches Upgraded to Executive Floor but no time to appreciate Breakfast good value and the quick dinner in the in house Chinese Restaurant was well prepared- quick

A nice hotel with excellent bar at ground floor.

great location, beside subway and Lake. there are good wifi and room view. but really bad breakfast and service.

預授權刷退不是當場退 已經過7天了 我還是沒收到信用卡刷退的款項

Staff spoke English well enough to help me several times. Breakfast was extensive and well maintained. Lobby and bar are inviting with nice music in both. Room was interesting and luxurious. Tip: To drain sinks, push down on the plunger. It will pop back up.

位置偏遠，附近沒有便利商店或超市。房間雖然夠大，但清潔還可以加強。洗手台內側可以再清潔一下。

It’s a nice hotel, there is always someone to help you with getting around and English. It’s a short walk to the metro station to get about, but a right turn out the front of the hotel and short walk over the bridge you can enter 1912 district with bars and western food if desired. There are major shopping malls in the same direction, king mo and golden eagle both have a large variety of shops and eating. It’s busy and vibrant in this location. Hotel WiFi is good and later he selection of foods with in. The pool is nice, the gym is ok slightly dated.

Hotel location is perfect; there are shopping mall and restaurants around hotel. Room is very clean, service is nice. Foods at happy-hour is very nice and strong recommend. Breakfast is great, especially the fresh juice.

Hotel is located in the shopping mall complex. It is 300 m away from Xinjiekou metro station, from where you can reach almost any destination in Nanjing very cheaply (around 3 Yuan). There are many quality shopping malls around and you may find numerous bars and restaurants. However hotel rooms are very aged and need immediate renovation. Do not plan to go to pool or spa area - I do not recommend. Gym is OK. Besides that everything is fine. Breakfast offer also European type of food.

溫馨

This hotel was in the perfect location for our needs. The hotel room was spacious and very clean and well maintained. Staff were extremely friendly and there was a lovely little park just across the road where our toddler could run. Would certainly stay here again!

I have just returned after spending 5 nights staying at the Crown Plaza Hotel in Nanjing. The room was really nice and the bed really comfortable and very big. The view from the room was straight across the lake and in the evenings when the buildings etc were all lit up the view was great. During my stay I really enjoyed the service and food for breakfast in the mornings and the range of food / drinks available was really nice with something for everybody. In the evening in the hotel bar area there was entertainment each evening and the drinks were slightly more expensive than around Nanjing. The food in the bar was very good as well and would recommend the steaks as they are lovely. All in all I would definitely go back to this hotel if I was to visit Nanjing again.

这是我住过最差的酒店了，房间很糟糕，里面有霉味，冷热水不稳定，会烫伤我，而且房间了竟然没有鞋拔子，整个房间超级闷热，不透气，而且空调没有办法调节，服务生会莫名其妙的来敲门，前台服务生退房时的态度也超级差，只有餐厅的早餐还不错，而且服务很好，我再也不会来住了。 This is the worst hotel I have ever stayed in. The room is very bad, there is a musty smell inside, the hot and cold water is unstable, it will burn me, and the room has no shoehorns. The whole room is super stuffy, airtight, and the air conditioner does not. The method is adjusted, the waiter will knock at the door inexplicably, and the attitude of the front desk attendant at check-out is also super bad. Only the restaurant's breakfast is good, and the service is very good, I will never come again.

Hotel was good. when I check inn, they take deposit 1900 euros, they dont give money back, I wait 2 weeks after check out. I contact to my bank and they cancel this deposit. I stay there 2 weeks, why deposit is so high ?????

It´s a nice hotel, not very new but ok standard. Only one remark, they called me three times from the service desk one afternoon, asking me the same question, if I wanted my room cleaned. I had put the do not disturb sign on the door knob and wanted to sleep. The gym is good and well equipped. Close to shopping and metro and within walking distance to entertainment area 1912.

The hotel is what you can expect. Excellent and clean rooms, very friendly staff and good relaxing locations. The breakfast is rich with local and international variety. The bar is excellent with fresh beer as well lots of international wines. Even live music is there.

We were told the hotel was "old". The entrance is fancy and the breakfast very good. The room was a big let-down. Asked for a non-smoking room and got a very stale-smelling room with an overpowering smell of old smoke. Same for my business partner. After a long work day I would have liked a room I was ok with going back to. Spoiled the stay.

A nice stay

雖說附近有地鐵站，但仍要步行10分鐘，不太方便。

I found the room to be a little too warm coming from Ireland I like to sleep in a room temp of 10 but the ac wouldnt provide this temp

Everything work out well , good hotel .

schönes Hotel mit großen und sauberen Zimmern, leckerem Frühstück und freundlichem Personal

床非常好睡，淋浴、浴缸、廁所的分隔設計非常優，值得再次入住的酒店~

This is currently the best hotel in Jianning, I've seen one Marriott(not open yet) right across street. But that one's along side the high street which inevitably will be noisy. The staff, facility, room, cleanness and surroundings are all very well, needless to say it's very close to metro station. I deeply recommended it.

Overall it was a great stay for the holiday . So many people but the staff went out of their way to help us. We have lived in China for 4 years so understood the holiday but if you were a traveller for the first time you would of hated it. Ammenities were fine staff helpful.. Food was great even though you might of missed somthing at the smorgasbord due to the hoards .. As many of the reviews have said the hotel is away from the sights but away from the tourist area. Taxis are not expensive and the subway is really close. you can get a Starbucks coffee if you want .. The tourist thing to say...if you plan on going to the Nanjing mascre memorial museum GET THERE early....

Luxury hotel with on par experience. Most likely would have been 4-5 times more expensive in a big city from the western world. It is however, far from the city attractions (about 45 minutes by subway). Would recommend taxis.