Papagayo Beach Hotel

The location is great, the pool area is beautiful, and there are several restaurants nearby. Having a good supermarket right outside the hotel was also very convenient. The hotel itself has nice facilities and the room was spacious.

Unfortunately, the staff and the overall level of hospitality completely ruined the experience for me. From the moment I arrived, I felt unwelcome. This wasn’t one unfortunate interaction with one member of staff. I experienced the same unfriendliness and, at times, rude attitude at reception, at the beach, during breakfast and from housekeeping throughout my stay. I can honestly only remember one member of staff who greeted me with a genuine smile. The lack of information started already at check-in. I was simply given my room key, with no introduction to the hotel or resort area and no explanation of what facilities were available or how anything worked. I wasn’t given a map of the property either. When I asked where my room was, the receptionist simply pointed in a direction and told me to walk that way. I then had to ask which building I was actually staying in. Unfortunately, this continued throughout my stay. I repeatedly found myself having to discover things on my own and then go back to reception to ask about them. For example, there was a red card with my room key, but nobody explained what it was for. I wasn’t given any information about whether breakfast could be purchased or where it was served. I also had to ask if I had access to the gym, or if this was something I could buy. My first day at the beach was a good example of the overall experience. All the regular beach chairs appeared to be occupied, so I found one of the available daybeds. A member of staff then came over and told me I had to pay to use it. There were no signs indicating that the daybeds cost extra, and when I tried to ask where I was allowed to lie instead, communication was very difficult because she didn’t speak English. Unfortunately, she wasn’t particularly friendly either, which made an already awkward situation even more uncomfortable. Breakfast was similarly confusing. I was only told that I could choose between the buffet and à la carte.

Het was een heerlijk hotel met snel toegang tot de zwembaden en zee. Goede restaurantjes en bars rondom Jan Thiel!

De bedden en handdoeken werden elke dag heerlijk vervangen maar de putjes en wasbakken en vloer waren vrij smoezelig.

Vriendelijk personeel en zeer behulpzaam! Schone em zeer ruime kamers met balkon

Ik had een kamer aan de straatkant. In de nacht op zaterdag is de muziek van de club er tegenover echt bizar goed te horen tot 4 uur in de nacht. Daarnaast veel auto's en motoren die zeer goed te horen zijn. Dit is mij erg tegengevallen. Daarnaast had ik wel wat koud water verwacht in de koelkast. Ik vind de prijs kwaliteit verhouding niet in balans.

Limpio y hermoso el cuarto # 483 la vista de la habitación la cama el comfort el personal y Don Harold exelente gracias La mejor experiencia de Curacao ❤️

El lugar es muy lindo! Habitaciones cómodas, tiene una buena ubicación y el entorno es precioso!

N/A

Don’t go to this hotel. The staff don’t want to work for what you paid. The manager doesn’t listen. I wish the owners knew what is going on here with the lack of assistance and attention. Rooms are nice, the hotel is nice but that’s it. Problems and inconvenients present and they don’t solve them until you have asked 4/5 times. It’s a shame. Not worth it. They don’t even know the correct opening times of the supermarket and gym. The beach club also not good, they don’t adapt.

We had a wonderful stay at Papagayo Beach Hotel! The staff were friendly and made us feel welcome throughout our stay. A special thank you to the lovely lady who handed out the beach towels every day—she always greeted us with a smile, had a kind word to say, and truly made us feel at home. The reception staff were also very helpful, friendly, and always willing to think along with us when we had a question or request. Our room was luxurious, offered a beautiful sea view, and was cleaned to perfection every single day. Everything was spotless, which made our stay even more enjoyable. We would definitely recommend Papagayo Beach Hotel and would love to return in the future!

I don’t know where to start. Papagayo Beach hotel was amazing. Shout out to Kayla, the receptionist, who was very pleasant from the time I’d arrived. My room was clean and spacious, the bed was comfortable, and the balcony was huge. The beach and the infinity pool were amazing. I wish I could have stayed here longer. However, Papagayo beach hotel will be my forever hotel when returning to Curaçao.

La ubicación perfecta, el personal muy amable siempre y muy acomedidos, fantastica experiencia.

Todo me gusto.

El hotel es muy lindo con instalaciones y bares de playa, piscina con agua de mar

La habitación era literalmente oscura

Nice location, not to much tourist

Rooms at booking.com app are 1 grade lower then actual. They solved it for us.

I stayed at Papagayo from June 5–9 with a group of six friends. Check-in was seamless, and thankfully, the concierge escorted us to our room. Since I was the one who selected the hotel, I made it a point to check out everyone’s rooms, and overall, they were very nice. The only thing I didn’t completely love was navigating the cobblestone walkways with a suitcase and while wearing heels, but we made it work. Cleanliness: 7/10 Cleanliness was one area where there was definitely room for improvement. Upon closer inspection, housekeeping could have done a more thorough job before our arrival. There were greasy fingerprints on the cabinets, mirrors, and other surfaces that should have been wiped down. The couches also had very noticeable stains—so noticeable that I chose not to sit on them during my stay. The ironing board could also benefit from routine inspection and cleaning when needed. Comfort: 9/10 The comfort level was excellent. The bed and pillows were extremely comfortable, and I slept very well throughout the trip. A few things worth noting: * Face towels are not automatically provided; you’ll need to request them from the front desk. * The air conditioning is connected to the doors and windows. If a patio door or window is left cracked open, the AC will shut off. Unfortunately, I learned this the hard way and ended up having one very uncomfortable night. * If you’re visiting from the United States, you’ll need an adapter for your phone and electronics. The front desk has them available with a $25 deposit charged to your room. * Some rooms have robes, while others do not. * They only have waterfall shower heads. Food & Drinks: 3/10 for food, 10/10 for drinks The drinks were fantastic and honestly saved this category for me. We ate breakfast at the hotel once, and unfortunately, it was one of the worst meals we had during our entire trip. The fruit was the only thing I enjoyed. Equally disappointing was the service, which was the only negative customer service experience we encountered during our stay. To make matters worse, there were birds constantly trying to invade the dining area while we were eating. After that experience, we chose to eat in town for the remainder of the trip. Pool, Beach & Service 10/10 The beachfront saltwater infinity pool area was beautiful, and the customer service there was excellent. One suggestion would be to better distinguish between resort guests and day-pass visitors. We were almost charged for something that should have been included with our stay because there wasn’t a clear way to identify who was staying on property. Amenities 7/10 The market was great for grabbing snacks, water, and other essentials to keep in the room. I also enjoyed the casino, although I was disappointed that the bar closed fairly early, leaving us unable to get drinks later in the evening. There was a beach club party on Saturday night that featured house and techno music. It was a fun atmosphere, but I was surprised it shut down at midnight, especially since most other nightlife venues in the area stayed open until 2:00–4:00 a.m. Parking 10/10 We rented cars during our stay, and parking was generally easy. The lot was full one evening, forcing us to park on the street, but to be fair, we didn’t return until around 4:00 a.m. Cost 9/10 I paid approximately $850 USD p/p for 4 days. Not too bad if you ask me. 🤷🏾‍♀️ Overall 7/10 Overall, I enjoyed my stay at Papagayo. While there are definitely some areas that could be improved—particularly housekeeping and the hotel breakfast—the comfortable accommodations, beautiful pool area, convenient amenities, and generally excellent customer service made for an enjoyable stay.

Thank you for making our stay an unforgettable memory. The place is beautiful, and the breakfast is delicious.

De dame die ons had ingecheckt. Wat een top energie en heel fijn mens.

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Gostei de estar em frente ao mar, o local é muito bonito, arborizado com muita natureza. A baía próxima ao hotel é linda. Gostei muito da experiência.

O hotel tem poucas cadeiras de piscina para os hospedes. Não gostei tanto do café da manhã, acho que deixou a desejar pelo preço que paguei

The hotel is very nice and has key things nearby like car renting options and a super market.

Staff at the front desk might be a little tough

Rooms are spacey, but here are some suggestions to improve quality and decreasing certain risks: stairs slippery wet when rained. Shower has no grip for slippery wet. General: at checking in: front desk not really committed; only 1 roomkey available, no beach towel ticket. cracking TV sound in # 469. Regards

Awesome location and hospitality service from the team at Papagayos, specifically from Nathaniel in the front deck. Very kind and complete explanation to guarantee a pleasant and enjoyable stay!

Bij het inchecken gelijk al een warme welkom, zeer lief en vriendelijk personeel We waren ruim voor tijd aanwezig voor het in inchecken maar mochten gelijk naar onze kamer en mochten ook gelijk gebruik maken van alle faciliteiten We hadden de ocean front vieuw en onze kamer was zéér comfortabel

Waar ik mij het meest aan irriteerde tijdens mijn Verblijf is het beach club. Personeel spreekt geen Engels Nederlands Duits (soms zelfs ook geen Papiaments)wat uiteraard al zeer slecht is, slechte communicatie met veel voet en hand gebaren Service is ook zeer slecht eten en drinken duurt ontzettend lang en er staat weinig op de kaart qua variatie , ik zou een ieder die verblijft op Curacao echt andere beachclub(s) en of stranden aanraden omdat het mij echt zonde lijkt om alleen hier te verblijven

This place gave me the kind of peace I didn’t know I needed. Beautiful views, warm people, ocean breeze, and unforgettable sunsets. Curaçao already has my heart

A truly meaningful and beautiful stay. Five nights at Papagayo Beach Hotel , where the service was outstanding and the staff incredibly kind and caring. So many surprises, so much love in every detail… I’d love to do this again. ✨

We did our research and decided to spend our 32nd wedding anniversary in Curacao!!! Glad we did!! We had a fantastic time. The Papagayo Beach Hotel was fantastic!! We made reservations through priceline.com. When we arrived, we had a rental car available at the airport and drove the short distance to the Papagayo Hotel. We were greeted by 3 friendly front desk staff. KAYLA took care of us; she went above and beyond for us. She made sure to explain all the amenities to us, escorted us to our lovely room, and surprised us with a bottle of champagne, glasses and a fruit tray to help us celebrate our milestone. Our room overlooked the beach cabanas, the saltwater pool and the Caribbean Sea! KAYLA and the 2 other front desk staff (sorry cannot remember their names during our stay from 4/19/26 to 4/26/26) were most helpful in steering us towards local restaurants serving delicious island foods and various adventures on the island, as we had many pleasant conversations with each of them about life on the island. We appreciated meeting NORMAN, the maintenance man that opened the safe for us, as the safe would not open properly. We appreciated the housekeeping staff who maintained a fresh, clean room for us while there. The Hotel was very clean and safe. The island of Curacao was very safe, as Americans we never felt unsafe there. We thoroughly enjoyed our trip to Curacao! If you are planning a trip to Curacao, please consider staying at the Papgayo Hotel and tell KAYLA and crew that the Waddy's said Shalom! Until we meet again in Curacao, thank you Papagayo Hotel staff for making our stay most comfortable and memorable. I hope that you all get rewarded for the work you do, you all deserve it!

My wife and I had a wonderful time staying at Papagayo Beach Hotel, thoroughly enjoying all the amenities as well as the friendly and helpful staff who were always available to assist us.

- The Jan Thiel beach "boardwalk" is very nice and has a good vibe - In Jan Thiel, there is no beach space to put your towel down and relax on the sand. They took every square inch to put lounge chairs -- that it is even hard to walk...they will nickel and dime you to death. - The restaurants where ok but pricey (very). The Papagayo Hotel - It was a nice setup - the super market next to it is a great convenience - The room maintenance/cleaning service SUCKED!!! a lot. - we had to call for: *The safe not being attached to anything.... *The remote missing *AC not remaining at the right temp *They did not clean the room 3 days arguing that they had to clean the rooms for other guests/new check ins and then will clean ours....well it took a few walks to the front desk as we were running out of towels. As a favor to us, they let us stay an extra hour after check out....big deal!

We checked in today and unfortunately our experience so far has been disappointing. During check in, we were not informed that a $500 hold was required on our card in order to charge items to the room. We would have happily done this had it been explained to us at the time, but it was never mentioned. Later, after returning from the beach club, we discovered that none of the outlets in the room accommodate American plugs. When I called the front desk to ask if an adapter was available, I was told by Kayla they did not have any. I asked if a note could be made so we could receive one if any became available, since my phone was about to die, but the front desk agent informed me that this could not be done and said we should have read this information on the website. She said all we could do was call again at 7am and see what they could do. The interaction felt dismissive and not in line with the level of hospitality we expected. Small issues can happen anywhere, but how they are handled makes a big difference. Unfortunately, this left us feeling frustrated and not very excited about the rest of our stay.

Amazing resort. Nicest people. Hector the assistant manager was so helpful and totally made our stay!!!! Love him! We’ll definitely be going back!!!!

The property is beautiful

The beach area was small, but the infinity pool made up for it

Great experience, the right location, good services and surrounded by great Restaurants and Bars.

Heerlijk uitzicht, schone kamer.

Er was een bruiloft wat niet gecommuniceerd was, strand afgezet eten op de parkeerplaats bij de ah.. en dat voor €400 per nacht. Schoonmaak kwam om 19 uur 's avonds, en ik verbleef op de bovenste verdieping dan had hulp met koffers fijn geweest aangezien er geen lift aanwezig is.

Ik reis in me eentje en ik was zwaar beladen met bagage personeel heeft me geholpen met koffers tot in me kamer en ook weer uit me kamer zonder dat ik het moest vragen. Het is een zeer veilige omgeving vooral voor een vrouw alleen. Bij het hotel zit ook een privé zwembad en stukje strand waar je de zee in kan dit is alleen voor hotel gasten en bedjes zijn bij het hotel inbegrepen. Je hebt ook een groot zwembad. Ook is er een afgesloten parkeergelegenheid voor een huur auto.

De riolorering om het gehele resort heen + strand stonk soms ook in de kamer was het een soort grond geur. Dat is het enige wat soms minder was

Had the best time and the best service, especially from Eleonora who treated us like royalty. Cannot recommend this enough!

Papagayo hotel is a trap. And pray there is not a wedding when you attend. Without notice we lost access to the hotel amenities (pool, restaurants, pool bar, towel stand). We essentially vacationed in a construction zone due to preparation for the wedding. Rehearsals for the wedding entertainment began at 8:30am. If you planned to wake up peacefully on vacation that was out of the question between blaring music for mic check and the constant construction buzzing and banging. The towel stand was closed and we were forced to use the same sandy beach towels for three days. By day three the front desk told us to use our room bathroom towels. The “private pool” that remained open during our stay was dirty and not serviced as the closest bar was off hotel property and on the other side of the construction zone. When they finally sent someone to take drink orders by the pool, we were told “cocktails are not possible. Only beer or wine”. It took her 45mins to return with warm beers and she forgot the bottle opener. This hotel does not care about your comfort. The staff do not care to offer service. In fact they are rude. If you are looking for a peaceful stay, clean rooms and service of any kind this is not the place! The owner should be ashamed to have such little regard for paying guests. Lesson learned!

My experience at Papagayo Beach Hotel just started extremely disappointing. We arrived on Friday for a stay Tuesday and were only informed at check-in that the Beach Club — the hotel’s main highlight and heavily advertised in photos and promotional materials (including the infinity pool) — would be closed for our entire stay. In other words, we had no access to the main resort facilities at any point. What makes this worse is that this was never communicated in advance, neither during booking nor before arrival. This is essential information that clearly impacts a guest’s decision. As an alternative, we were only given access to the hotel’s pool, which was visibly dirty and poorly maintained, far below the standard expected for a property like this. On top of that, no compensation was offered — no upgrade, no discount, no credit, nothing to acknowledge the inconvenience. The staff simply informed us and left it at that. It’s very frustrating to pay for a resort experience and not receive what was advertised. I would not recommend staying here — especially if the pool is an important factor in your decision (as it was for us).

great service good area

De kamer met uitzicht op zee

Beetje verouderd sommige dingen mogen opgeknapt worden

Las instalaciones son muy buenas, el area de playa, la habitacion, el gym, el supermercado es genial, los locales comerciales y restaurantes cercanos que son muy buenos. Tiene una buena piscina natural, la playa y entrada al mar cercana en Jan Thiel estan bien para un baño en el mar.

Pensamos que tenia playa. El servicio en el restaurante y el bar del hotel pueden mejorar

The hotel was absolutely wonderful. Upon arrival, we received a warm welcome and were very well assisted by the friendly and helpful staff. The location of the hotel is excellent, which made our stay even more enjoyable. The rooms were clean, tidy, and well-equipped with everything we needed. Overall, we had a very pleasant stay and would definitely recommend this hotel to everyone!

My birthday celebrations felt fully supported by the staff

Diversiteit

Het idee

My daughter and I had the most wonderful experience at Papagayo beach hotel. Upon arrival, we were greeted so well and taken to our stunning oceanview room! All employees were so accommodating and our every need was met promptly. Elenora, the manager was most promptly responsive, if we had any concerns. Our hotel room was stunning with an unbeatable view from our balcony! The food and drinks at the many restaurants on the grounds, provided us with much choice and were delicious! It certainly made my birthday celebration an amazing experience! It’s a very peaceful place that allowed us to recharge! The infinity pool is unbelievable! We spent much time there! We will definitely be back! Thank you so much for making our stay so memorable!

I enjoyed my stay very much. The room location was excellent. Very clean and relaxing. The staff was very nice and extremely helpful. Eleonora, Kayla, and Mardely all went out of their way to be of assistance and make our trip pleasant and memorable. We would definitely stay here again.

The hotel is very nice —quiet and peaceful, making it a perfect place to relax. The rooms are spacious and comfortable, and the staff are very friendly and welcoming. The outdoor area is beautiful and well maintained, with plenty of space to enjoy the surroundings. There are both chlorinated and saltwater pools, which is a nice option depending on your preference. The hotel also has a small beach area where you can swim and go snorkeling, which adds to the overall experience. They also offer free parking available inside the gated property 🌴🏖️🌊

We had a great time at Papagayo and recommend it to other couples or families to stay here!!!

The location was perfect! The property was great and well-maintained. Front desk staff were amazing, especially Eleonora who accommodated a unique request. Beach bar and restaurant were wonderful. My only complaint was with housekeeping. I stayed 9 nights. My room was not cleaned twice - each time, I complained and the staff assured me it would be addressed. My sheets were changed after the third day, which is totally fine, but stained sheets were placed on the bed. I asked housekeeping to change them and they did. Glasses were only cleaned once. I had to go to buy dish liquid to wash them myself. Coffee pods were never replaced - I got them from the front desk. Garbage was not taken out at least once when they had clearly been in to "clean". Given that this property was otherwise great, my experience with housekeeping was a disaster.

I had an amazing stay at Papagayo Beach Hotel — I absolutely loved it! The service from everyone was excellent; truly a top team. A special thanks to Hector and Bergelie for their outstanding hospitality and kindness. They really made our stay extra special. I would definitely recommend this hotel and can’t wait to come back!

die Lage des Zimmers und der Ausblick

Eine Bettdecke für zwei lässt einem nicht gut schlafen

We booked an oceanfront room and I thought the sun set towards the left or right of it. It didn't, it was front and center of the spacious 8x20' balcony, just a spectacular view morning and night. All the staff was very nice. My only complaints are the cobblestone walkway just a little tough rolling luggage on or walking barefoot, however a nice look, no ice machine at units its either frt. desk or bar its a bit of a walk for ice. And the hotel restaurant menu wasn't very diverse but what was offered was delicious. Lastly most guests seemed of Dutch descent and if you don't smoke you're not Dutch. I don't smoke, its a dirty disgusting habit, came home and went on the patch LOL. Summary= We had a great time at the resort and in the beautiful country of Curacao, the weather was great the whole 2 weeks, at Cas Abou Beach, never in my life did I swim in water as blue.

The location and atmosphere were exactly what I wanted for my birthday celebration. I was pleasantly surprised to find cake and Prosecco in my room upon arrival. Additionally, some balloons would have been a nice festive touch in the room; it doesn’t have to be elaborate, but it would have added to the celebration for a very low cost. The room itself was neat and clean; however, there were a few areas that could be improved. The air vent in the bathroom had a lot of dust and cobwebs hanging from it. Additionally, the headboard of the bed was scratched, and the table by the sofa was broken, so I had to be careful when moving it closer. Part of the curtain that opens to the patio was also outside the railing. I wanted to sleep in on Monday, but the gardeners were blowing leaves and talking right outside my patio door, which disturbed my rest a bit. The breakfast buffet was pleasant—the food was average, but the mimosa bar was a big hit for me, and the price is very reasonable. While we enjoyed the tranquility by the pool, I would suggest adding more shade around the private pool. It got really hot at some point, and you can barely find shade in the afternoon. Overall, though, I had a very relaxing stay and am grateful for the experience.

I loved the location in the beautiful beach along with a great food spot spots near to it.

I feel like it was very hard to get get a hold of towels and things that we need for the room also felt like the bed could’ve been more comfortable.

Overall the stay was pleasant. The staff were friendly, good food, and we loved the beach club. The rooms were spacious and clean.

We did have an issue receiving dirty towels and no wash cloths available a few times. Also the sink was stopped up.

Overall the stay was pleasant. Good food and we loved the beach club. The rooms were spacious and clean. We did have an issue receiving dirty towels and no wash cloths available a few times. Also the sink was stopped up. Other than that we enjoyed our stay.

We had an amazing experience at this hotel. The front desk staff was incredibly attentive and welcoming. We would especially like to thank Bergelie and the manager, Eleonora, who went above and beyond to assist us. Their kindness, professionalism, and genuine care made all the difference for us. We used the gym, which is very well equipped, and the infinity pool is absolutely beautiful. Our room was spacious and comfortable, and the breakfast was also very good. Overall, a wonderful stay with a team that truly cares about their guests.

We had an awesome experience at Papagayo Beach Hotel. Excellent structure, clean and new bedrooms, service, good vibes, great food. Curacao is also beautiful and totally worth the trip. The hotel employees are very kind, and I want to call out Nathaniel and Bergelie for their attention to all guests and knowledge about the hotel and its services/ offerings. I’ll definitely come back!

Amazing time and Hector helped us plan our next trip at the resort!

This hotel was probably nice 20 years ago but has not been updated since. The walls in our room were dirty, the cups in the room were dirty and had unknown substance on them and the couch/curtains were stained. The view from the room was beautiful with the exception of a dead bird outside our porch that was there our entire stay. The staff were rude and seemed put out when we asked questions or checked in. The hotel said they had a shuttle to the airport but when we asked to book it were told they didn't have one despite a van with the hotel logo being in the parking lot not 100 feet away. The wifi didn't work very well even in the room. The bottom sheet on the bed was only a top sheet and wouldn't stay on the bed. The air conditioner fan was broken and made a constant noise when it was running. Overall, this hotel was not worth the money we paid, even with a black Friday discount. We are quite disappointed.

We had an ocean front room…quiet, well appointed room with private deck. Listening to the ocean waves and watching the sunsets was priceless. As others mentioned, the room needs more lighting. The outdoor walkways could also use more light at night. It was nice to see a wide age range of guests: couples with young children, three generation families, singles, couples, retired folk. Staff at front desk were very helpful and cordial. Numerous restaurants nearby made finding vegetarian food easy

Our 5th year was as enjoyable as the previous years. Great location. Warm and helpful staff. In particular, Barderly did a great job in caring for (small) wounds I got from the sharp claws of a lizzard which came out of nowhere attracted by a piece of my banana! Also thanks to Hector and other staff. We look forward of returning next year!

The property was clean, quiet and in a great location. My room wasn’t ready when I arrived but the staff acted quickly to resolve the situation. I’d like to personally thank Hector for making sure my stay was smooth and enjoyable.

I stayed in an ocean front room. The room was very nice. The view was beautiful. Mardely was very helpful with my stay, when speaking to her before I arrived and after I finally got there. Overall great experience and friendly staff. The only thing I would’ve liked is a welcome beverage and I didn’t like having to carry my own luggage to the room.

A goood recommendation! Hector was a very good help . The gym also … you can go to Pilates, yoga… I would choose this place again

Ruime kamer, heerlijk terras, fijne restaurants in de buurt, autoverhuur en supermarkt op loopafstand

Dat je geen gegarandeerd strandbedje hebt, dat is jammer, mensen van buiten het resort kunnen ook reserveren en als je als gast niet op tijd bent geen bedje met een parasol. Gelukkig wel een prive zwembad maar daar zitten in het hoogseizoen ook mensen die niet in het papagayo verblijven….

The staff were wonderful, especially Mardely who went far out of her way to make my stay exceptional and outstanding, and it really was! I have met many guest relations reps on my trips but no one matched Mardely’s energy, enthusiasm, passion, and devotion to Papagayo and its customers! All the staff were so kind, helpful, and with an unwavering smile. Shoutout also to Hector and Kayla.

It was a bit too crowded, particularly too many families with children BUT that’s only because it’s a great place! But I feel like the pool and beach access are a bit small for the number of guests (unless you go to one of the other bars in Jan Thiel.) I would have liked my stay to be slightly less expensive but it was well worth it!

Overall, fantastic experience! We would easily stay here again. Conveniently located near shops, restaurants, a grocery store and most importantly the beach.

Nice private pool & bar

I was on a solo trip. When I returned to my room, it had been cleaned but some of my money was missing. I immediately went to the front desk and a female manager spoke defensieve and showed no empathy which made me feel sad, but I had to stand up for myself and speak to prove I wasn’t lying. After a few days of investigation, I received my money back, but just imagine missing money after cleaners went in your room and the manager doesnt believe you( Just be open and show empathy until the investigation is done). But other than that I would reccomend. learned a lesson to use the safe.

La ubicación, el ambiente. Excepcional.

Location: beautiful, tranquil, easy to move around with public bus. Atmosphere: very good, there are plenty of options to eat and drink, nice and apt to every type of traveler. Rooms: beautiful, super ample, high ceilings, excellent natural ventilation, sun light and views. Clean, well appointed and very comfortable! Value: excellent value for money The social areas such as the amazing sea view infinity pool is beautiful! Staff: super friendly, helpful and always with a smile! Amenities: shops,atm and supermarket on place.

Eu gostei de tudo, das acomodações da hospitalidade do espaço e estrutura do Hotel em geral gostei muito.

gostei de tudo

I was genuinely shocked. There was no sandy beach, but I could have figured that out before arriving by looking at the various photos on the web. We had room 527, facing the sea, with a persistent smell of toilet on the room's terrace. We reported it to the reception, but nothing happened. We had to make the bed every day, as the covers were not the right size for the mattress. The breakfast was not of good quality (certainly not for a 5-star hotel; let's say it was acceptable for a 3-star hotel). There were iguanas in the pool doing their business next to the deck chairs, and no one checked regularly. Sometimes they stayed there for hours. Most of the deck chairs have broken mechanisms that support the backrest. We pointed this out to the reception, but nothing was done about it. always at the swimming pool, which is anyway a quiet place, compared to the rest of sea front, we suggest to improve shadows, because after midday you have to lay in the sun constantly. There were many small things that are certainly not indicative of a 5-star hotel. We will not be returning to this place. LionsDive, for example, where we have already stayed, is much better.

We had an amazing time. Location is top. Rooms are spacious, clean and with beautiful ocean view. Everyone at the hotel is lovely and always ready to help. Our housekeeping hostess Nadette went above and beyond each day, to ensure we had everything we needed.

We had the most wonderful week at Papagayo Beach Hotel! The staff were very friendly and welcoming, but patience and kindness goes a long way! We also tipped well. Our ocean front room (523) could not be beat. Recommend going down by 9 am if you want to find a beach chair or reserving a cabana in advance for $80. The private pool is a huge plus to ensure you are always able to find a spot as it can get crowded during high season. Very family friendly but fun for couples too. Most visitors are Dutch (Netherlands) or English. My massage at the spa was 11/10. Ask for Brian. Take a day trip to Kokomo Beach Club and see the flamingos on the way. Snorkeling was amazing. Lots of great diving too. Reserve Kome for dinner and be sure to check out Villa Vis for the most amazing local sushi and seafood. Agave has amazing margs and birria tacos. The tuna poke bowl at Zest Beach Club is wonderful. We loved having a supermarket within 2 minutes as well for morning smoothies, pasteshi, homemade chips, pastries, etc. We loved Saint Tropez too for sushi Monday. Tintos sunset was great. So many amazing options! My only recommendation would be to invest in better pillows. Definitely rent a car. We cannot wait to return.

It's a very beautiful place with a great room. But the service isn't the best. People treat you as if you're bothering them.

Good, but cleaning didn’t happen as expected. They didn’t clean everyday or communicated that the cleaning doesn’t happen everyday.

Excellent choice for those planning to spend a couple of weeks in Curaçao. The hotel is very nice, and the staff was extremely friendly (special thanks to Hector and Odette). Guests can use the beach club free of charge, which is very convenient and comfortable. The room was spacious and spotless, although the pillows could be improved. The hotel is located in Jan Thiel, which is quite far from some of the island’s most popular beaches (around one hour to Cas Abao, Porto Mari, or Daaibooi) and about 30 minutes from Punda/Otrobanda. For this reason, Papagayo is a great option if you’re staying more than 10 days and don’t want to drive every day. If your goal is simply to relax by the sea rather than explore extensively, it’s an excellent choice.

Easy access to beach

Old and torn

Our third visit Despite the weather our experience was good. Due to Hector who helped us out with a nice room, the one we ordered for was not available. Breakfast was better than before. Tried one dinner but not happy with it. Seems people were to busy with wedding arrangements this year. Jan Thiel area is okay.

Very nice resort. I would recommend you get a car to explore the island. This area had alot to do. Jan thiel Beach area has great restaurants.

It was such a great experience since the beginning of making the reservation with Mr Amadou who give us a special treatment. Then the day of arrival at the resort. Mrs Odette checked us in with such an amability and give us all the info we needed to know of the resort. Then during our stay till the day that we had to check out Mrs Rougenka with her carismatic went extra mile with what wask her and also gived us the last info we needed to know. Last i would also like to compliment The Breakfast Crew who give us the treatment of a lifetime. Master boso ta cu boso dulcura amabilidad carisma y funheid. Wauw Papagayo Family you guys did it😍🤗 I Heartly recommend it.

Für die Lage ist es preiswert,

Es gab Bauarbeiten, es war nicht sauber, Betten sind nicht gut, minibar ist lehr,