Inn House- SHA Extra Plus vs Similar Hotels

Rooms described as spacious and comfortable with very soft pillows and good beds, but some guests note dated furniture, old fittings and noisy air conditioning in places.

Mixed: rooms noted as spacious with good AC, but several comments about dated rooms, lumpy pillows, limited sockets, occasional lack of hot water and no kettle.

Multiple negative mentions: air-con failures, noisy units on balconies, maintenance issues (shaky windows/doors), small TV, lack of drawers/storage.

Rooms are often spacious but many guests reported very hard beds, noisy fans, poor bathrooms (shower wetting the room), outdated fittings and mismatched photos; condition is mediocre.

Generally reported as good for rooms (daily linen/towel changes mentioned), but some guests noted a small/dirty pool area and occasional grime around the pool; overall cleanliness of rooms is positive while some public areas need attention.

Mixed signals: many reviews note daily room cleaning and fresh towels, but several guests reported serious issues (stains, lingering odour, sewage smells) that drove the score down.

Generally praised in multiple reviews ("Hygiène irréprochable", clean rooms, soft sheets); one isolated report of a cockroach in the elevator.

Multiple reports of dirt, cockroaches, dirty balconies and inconsistent room cleaning (some guests reported not cleaned once); some guests did note the hotel was clean — overall cleanliness is below expectations.

Consistently praised — excellent central location very close to the beach, walking street, transport links and many guests cite location as a primary reason to return.

Very strong: location is repeatedly cited as a primary positive (close to entertainment, nightlife, bars and restaurants).

Outstanding location repeatedly emphasized: central Pattaya, walking distance to the beach and Walking Street; quiet despite proximity to attractions.

Location repeatedly described as excellent, central and near activities; this is one of the most consistently praised aspects across reviews.

Staff repeatedly described as friendly, helpful and accommodating (early check-in, carrying bags, attentive service); a few reports note a couple of less friendly staff but overall service is a strong point.

Consistently praised: reception and staff repeatedly described as helpful, friendly and accommodating in multiple reviews.

Mostly very friendly, attentive and responsive staff cited repeatedly; isolated reports of poor staff behaviour reduce the score slightly.

Many reviews praise friendly and helpful staff, quick check-in and attentive service; a few reports of surly receptionists and language barriers are noted but the prevailing sentiment is very positive.

Bar/restaurant on site and nearby eateries are noted positively (bar out front, Sportsman Pub across the street); food/beverage comments are generally favorable though not a dominant theme.

Not widely discussed: few direct mentions of F&B; assigned the target rating due to lack of consistent commentary.

Breakfast experiences vary from excellent to basic/underwhelming (some guests wanted more pastries or variety); restaurant staff praised.

Sparse mentions overall but the onsite restaurant was specifically praised as very good with great staff; limited other comments on F&B.

Amenities are basic: small/dated pool, ground-floor bar/restaurant and laundry available; some in-room amenities missing (no kettle/tea-coffee) and occasional issues like a safe needing batteries.

Tarnished by recurring pool closure: pools are a key amenity but many reviews report the main pool closed for renovation; Wi‑Fi and other facilities receive mixed mentions.

Mixed: 4-star facilities noted, but gym problems, elevator lighting/security concerns and inconsistent aircon in some areas were reported.

Several mentions of pools closed for renovation, broken/jacuzzi in poor condition, lack of safes and limited in-room amenities — facilities are inconsistent and under renovation at times.

Multiple guests remark on good value and price-performance; frequent repeat stays and comments that the hotel is a solid choice for its price point.

Frequently highlighted as very good value: multiple guests explicitly state the hotel offers excellent value for its location and price.

Mixed perceptions: several guests felt it was good value, others called it too expensive given perceived cheap materials and maintenance problems.

Multiple guests called the hotel cheap and good value for the price despite shortcomings; several reviewers felt the price-to-location/service balance was strong.