Ramada by Wyndham Alleppey

The staff was friendly and attending to the needs. The access for boating was quite good and convenient. The breakfast was very good.

There was an issue with hot water and despite bringing that to their notice, action was taken only after complaining again the second day. The drainage of water was poor and the tap was broken ( i could still use it). After the housekeeping, coffee/ tea/ milk sachets were not refilled and had to be asked. Not much space to walk around.

Slightly disappointed

Slow service

The View from tge Balcony was Stunning !

Bathroom.was not up to the Mark

Quality & Ambiance

Nil

The Ramada is in a great location by the backwaters and the staff is incredibly helpful in helping to book tours.

There were multiple roaches in our room- when we complained, we had to request a new room because the other solution was just to send housekeeping to see if there were roaches- bug spray was not an option. The hotel phone also did not work so we had to go down to reception ourselves. TBH would not stay here again as this experience really ruined the night for me :/

The staff were decent, but I feel they could benefit from additional training to better meet five-star standards. However, the package they offered—which included a one-hour cruise, half-day sightseeing, and a motorboat ride—was quite good. The staff handling these activities were also well-versed and managed everything efficiently.

Room privacy: About an hour after check-in, while we were resting in the afternoon, a staff member opened the door and walked in with another guest to show them the room, not realizing it was occupied. Although he apologized, this could have been handled more carefully from the doorway. AC issues: The AC was very noisy and disturbed our sleep. On the second night, it also stopped cooling around midnight, and we had to call the staff to fix it. Common areas: The corridors, common areas of the floors, and lift were very warm, with no fan or AC. Room smell: There was a noticeable smell in the room, possibly due to its proximity to the water body. This could be looked into and improved. * Spa experience: The spa centre was available on the premises, but the spa area - washrooms, and steam room did not appear very hygienic. So, we skipped the Ayurvedic massage, which I was most interested in, and opted for a head massage instead. Unfortunately, the seating, wasn’t suitable for a head massage, making it difficult for the therapist to work properly. The experience was more painful than relaxing and did not feel worth the money.

food was not so good

The staff are not good, they blame Clint for a small thing misplaced at property. If a person paying high rrent for three days and syining etc. then how could be it's possible person can thapet 1000 items. I don't belive and it is my first experience in life

The behaviour when I reached home they said you thapet our weight machine. Radiculas.

Lake view suite

Need to work a little more on the ambience of the hotel premises.

Can book boat rides, arrange transport for sightseeing, good breakfast and friendly staff.

Nothing to complain about during our short stay at this property

no facilities, no game rooms, not much common spaces

Customer service is not that much good

View and location

Scenic beauty

After paying rents for two rooms there was no free access to play pool. Which is not goog.

Located on the back waters, it commands a good location.

The property is old and needs a thorough overhaul. From broken air-conditioning to mal functioning faucets in my junior suite room, the property works on a 3plus star standards. Service and reaction time to issues such as poor cooling (which got resolved only with the intervention of the duty manager) or room service is slow. Breakfast was the most disappointment fare. But the front desk staff were polite and responsive.

Location is great for a shikara boat ride. We arranged one privately and it took us 15 minutes to walk to the pick up point. The dining staff were super friendly and there were good vegetarian options for dinner. Breakfast more limited but the veggie options they had were nice enough.

The hotel felt quite dark and a little run down. You can tell it was really luxurious once but needs some maintenance. Didn't see many staff members either.

Everything liked

There was an amazing view from the room where we stayed. The hotel is well-maintained and clean; the design is a bit dated, but overall, it's perfectly fine. The staff was wonderful, especially Devanandana—the service she provided was perfect.

The staff were very friendly and welcoming. Unfortunately my daughter got a bout of Delhi belly and they were superb, arranged for a doctor to visit and asked how she was whenever we went down to reception.

Rooftop was not clean. There is no sitting area.

We accidentally left some clothes in the room and requested your team to courier them to Ernakulam before we left the country. Despite repeated phone calls and reminders, the clothes were not sent in time and we had to leave without receiving them. This was very disappointing.

Location ,outlook

Property was old,interior was old ,food is ok ok,not excellent, cleaniness is also an ok

The swimming pool and most of the staff were standouts.

Quite a mixed bag. We had stayed here before the weekend and had a good experience. An upgrade and high standards of service. We were surprised at the low mark out of 10 overall (around 7.5) But our second visit after the weekend was a real disappointment. We were given a dismal room despite paying considerably more. Our room stank of damp, drawers and cupboards wouldn’t close, lights wouldn’t go out and failing WiFi. When we tried to highlight these problems., we had to go down to the reception because, despite promises, there was no response. The initial response was to try and cover the damp smell with a spray(!) and set up boosters on the wifi. We entered into a discussion with the manageress who promised to come and talk to us but then failed to turn up, nor even seek us out the next day. (Really poor leadership). Eventually we were given a much better room where things actually worked. But we should never have been given such a shabby room with so many things sub-standard. And we were disappointed at the slow method of dealing with the issues. Having stayed at the Ramadas in Amritsar and Chandigarh, this was a very disappointing experience.

Gutes Frühstück

abgewohntes Zimmer, Bettlaken hatte Flecken, Haare in der Bettwäsche, WLan funktionierte nur mit technischem Support, Roomservice war nicht gut

Nagyon jó helyen van, gyönyörű kilátással a tóra. Elég nagy volt a szoba és nagyon kedves a személyzet.

A fürdőszoba kicsit lerobbant volt és dohos illatú, valószínűleg a párás levegő miatt.

We had a wonderful stay at Ramada Resort Alleppey! A special thanks to Unni Maya for her excellent support and hospitality throughout our visit. She truly made our experience even more pleasant. The boating experience was incredibly relaxing — we were told it would be 2 hours, but we actually got to enjoy it for 5 hours, which was such a pleasant surprise! It was something we’ve never experienced before by backwaters of Alleppey Punnamada lake, Kuttanad and Vembanadu lake. A huge thanks to Ramada’s lovely team. The food was absolutely yummy, both on the boat and through room service. The room service was amazing — very prompt and attentive. The view from our room was simply fantabulous with backwaters and added so much to the overall experience. The staff were all very friendly and helpful. The food service on the boat was absolutely awesome. My sincere apologies as I forgot the name of the wonderful and lovely girl who supported us in the catering area on 14th Dec 2025 afternoon session but she truly deserves special appreciation. Many thanks for her great support and warm hospitality! However, there are a few areas that could be improved. The mattress was not very comfortable and the bathroom experienced a clogging issue. While maintenance and overall upkeep could be better, we truly appreciate that the technician attended to the problem promptly when we informed the staff. Overall, it was a memorable and relaxing stay. Highly recommended!

Rooms very clean and comfortable

Bar ran out pretty much everything we asked for. Staff in bar area not at all attentive and did not seem as though they had enough training to work in a bar. It was not busy and they paid no attention to the customers, more happy to chat amongst each other.

Location

The fixtures of room were of poor quality

Unfortunately, the hotel fell short of my expectations. The location was good, but everything else needs improvement

Apart from the good location, the experience was disappointing. The cleanliness was below expected standards, the breakfast and food choices were limited, the hotel felt very crowded, and the facilities are clearly outdated. Overall, it fell short of what I expected.

Helping staff, excellent location.

WORST BREAKFAST EVER / F&B MANAGER WAS LEAST BOTHERED ABOUT QUALITY OF FOOD / IS NOT EVEN WORTH A 1 STAR HOTEL / NO FACILITIES / POOL WAS NOT FUNCTIONAL / THEIR "HIGH TEA " WAS TEA/ COFEE AND COLD BANANA FRITTERS

Location

Not worth for the price per night which is equal to boat house

We got an upgrade to an enormous room which was most welcome. The location on the backwaters was great. The complimentary boat trip was also very welcome. Breakfast was good, the bar was lovely, dinner was fine. Would happily stay again should we be back this way. Staff are great, it was very clean, the bed was gigantic and comfy. Suspect those one start reviews are fake???

No umbrella/ sunshade around the pool so zero shade which meat we didn't use it.

I liked the food and the amenities

Rooms could have been better

Location to backwaters

1) Cleanliness not there 2) Food quality and not tasy 3) Rooms old and smelly

מיקום נהדר , נוף מדהים מהחדרים ,צוות מקסים שדואג ומפנק

Praktisk beliggenhet ift. husbåtene. Veldig vennlig og serviceorientert personale.

Rommene bærer preg av dårlig vedlikehold.

The location of the hotel is excellent, just at the backwater. The hotel also has cruise services. The 24th December dinner was really grand.

However, the breakfast and dinner the next day were not up to standard. The rooms and lift were a little smelly, and the hotel needs to improve upon that. The evening high tea was also not really high. Some more snacks may be added to it.

Spa and Wellness centre was nice. Food was good . Staff were friendly and helpful.

Room service could be bit better.

Everything was good, and as expected from a hotel.

Price was a bit high for the value.

Location is exceptional , right at the point where houseboats dock for the backwaters ride. The hotel staff at reception, dining rooms, housekeeping, etc are excellent , very polite and courteous. The quality of food at dinner time was really good including the drinks. Early check in was really helpful that the hotel extended for us as we had the houseboat day cruise planned around noon time . Overall an excellent stay at Ramada.

Hardly anything

Breakfast buffet was always cold and food quality was poor

Room had a musty smell Bed pillows are too high Bathroom is dated Not enough towels Overall appearance is poor

Worn bed sheets

Superb restaurant. kingfisher beer!

Food was excellent 👌

Nothing specific

Location is fantastic. They have a hotel-like houseboat, and it was a good experience for 2k/person. Though I feel like they could have offered at least one more snack option and some cool drink too at the boat. The hotel's spa was good. Breakfast spread was okay, but they carried forward the same lunch options into dinner, and that was disappointing for us. Their staff was courteous.

Other boat options can be explored by others.

Location convenient

Nothing

Location was close to backwaters. The room had a nice backwater view. Food was good .Hospitality was good Unnimaya staff at front desk was very caring and helpful. An asset to the company.

Nothing as such.

We loved the location. The view and ambience were just great. by the Poonnamada backwaters. Breakfast was excellent though the a la carte menu choices were limited.

Nothing specific to remark.

Stunning views overlooking the river and houseboats — one of the best aspects of the stay. Reception staff were fantastic – warm, professional, and always helpful. Ground-floor restaurant staff were excellent, providing friendly and attentive service. The barman upstairs was polite and pleasant, standing out from the rest of the bar staff.

Most staff in the upstairs bar (especially the ladies) appeared uninterested, unwelcoming, and acted as if every request was a trouble. Poor attitude and lack of effort – many just stood around and didn’t engage or maintain the area (7th floor Bar) Cleanliness issues – an empty cigarette pack we left on a table in the smoking area stayed there all night and was still there the next morning, despite the bar not being busy. (7th Floor Bar)

Liked the hotel facilities, the room was spacious had a nice view and friendly staff

Tried the buffet, there was only chicken and fish, I wish there was some mutton and beef to complement the Buffett. The drivers area needs to be spacious and have some bower facilities.

The location was very nice and our trip on the houseboat was a very pleasant experience. I also recommend the spa where the massage is beyond expectation.

Well where to start. The restaurant staffs were not up to the standard except for Ms Minnu (waitress) who was very attentive and well trained. We stayed there for 2 days and on the second day there were multiple power cuts. The lift to the spa was no working.

This hotel is amazing! We loved everything about it. From the moment we arrived, everything was perfect. The staff were so kind, helpful and attentive (a particular thank you to the woman at breakfast who went above and beyond!). The room was absolutely beautiful and the view was breathtaking. The staff let us check in early and upgraded our room without saying anything - we couldn’t believe it and are so grateful!! The facilities are wonderful, we made use of the pool and the gym and the breakfast was also phenomenal. They also helped book a boat tour which was lovely. Honestly this hotel deserves a much higher rating than it is currently at on Booking.com! We would highly recommend.

מלון נחמד להעביר לילה במקום הסבל בסירות.

מאד מסוכן אישתי החליקה במקלחת וקיבלה מכות יבשות בגוף, מטומטמים מי שם שיש בריצפה של מקלחת? האינטרנט גרוע ולאחר פניות שמו לנו בחדר נתב אלחוטי כמו בימי הביניים. מלון מיושן!!!!!

Very helpful staff, Ganesh in restaurant is high quality.

For boat trips, located on the water. Good swimming pool.

Good breakfast good front office staff

Bit pricey

It is annold hidious property, throw your money in the drain but do not visit Ramada Alleppey

Hideous F&B service.

Overall appearance. Facilities. Large pool, perfect temperature. Well appointed room and corridor. Reasonable price of food.

Pillows too high for my liking. Pool area could be smartened up at marina end. Some staff were lovely, others were distinctly average.

Excellent location, excellent facilities, clean and neat rooms, excellent staff Good Indian breakfast

Nothing

The food was not up to the mark

Food needs to improve

The Travel Desk Manager Mr Ananth helped coordinate our pick up and drop from the airport. Besides, arranging for sightseeing, he also arranged for a short cruise on the lake beside the property. He was kind and courteous. The staff was also really helpful and attentive. Will surely revisit. And recommend to all my friends.

Wifi connection was bad.

Staffs are good very helpful

Everything went well

Location is what wins for this hotel.

Location Very nice