Executive Hotel Paris Gennevilliers

I liked the nice view from 5th floor right room. Clean room, Nice staff. I didn't like that the AC didn't work. No microwave oven in room. No refrigerator in room. The bed could be more comfortable.

The A/C not work, the bathroom terrible, staf need to take customer service training

I book this hotel because someone said it’s great for Solo female travellers!!! It’s affordable and right beside the Tram! Lots of shops around. Room 108 was great, the bed was comfortable, the place was clean ONLY issue was the fire alarm every morning at 8am :( I really wanted a full 8 hours lol! They offer breakfast, I didn’t have any. There is a bakery down the road as well and a grocery store!

Staff was awesome very helpful and was nice big parking lot a bonus for a hotel in Paris would recommend not to far from the ❤️ of Paris

Overall it was a very good 3 night stay

We stayed at the hotel for four days we asked for the room to be cleaned no one cleaned it, the minuit we entered room we was itching lying on the bed, bed bugs we had been bitten from head to toe an apsalute nightmare I have logged a complaint not happy atall a lot of tourist where also saying the same. Language barrier not helpful atall. I would not reccomend this place as will be a feast for the bugs an flies. I have taken photos of with swollen finger face bitten arms bites.

nothing to do around

Picture does not patch

It was dirty and two days no cleaner came to clean the room.

It. Was a good stay

Although a gym is advertised on their website and Hotels.com, it is no longer open. This was important for me as it was the only reason I booked this hotel. The rooms are outdated and extremely depressing. Cleaning seems non existent with stains all over the furniture and mould covering the bathroom. Multiple questionable stains on surfaces - which were disgusting. Many fixtures in the room such as lamps and hairdryers also did not work. There are zero facilities within the room, not even a kettle. This has to be the worst hotel I have ever stayed in.

One of my Expedia search criteria was "breakfast included". It turns out breakfast was not included in our booking. Breakfast was available but we had to pay for this separately

Everything was great.

Very safe for a solo female traveler. Friendly staff. Right down the street from bus/subway. Cozy room.

N/A

It's okay

Hi I really like this place. They are very nice people. Thanks

for the price a decent value, but fairly average across the board

The property did not look like the pictures at all, it’s located in an extremely inconvenient area. The building looked like a renovated apartment building and reeked of bleach when we entered the room. So much so that we had allergic reactions and had to leave and they did not provide us a refund. I would not recommend anyone to stay here.

Nice hotel extremely comfortable beds

Overall good. Showed lower edges damaged. Breakfast menu very limited. Femme de ménage very kind. I liked the standard of cleaning and the quietness . I can come back no problems.

Never any one at the bar. Didn't tell me i can get coffee (help my self) rooms were fine as really did just sleep in it.. but wasn't clean very dirty under beds. Had hot water first night but didn't second. The hotel was very quiet most of the lights were off. As they must of been just using a certain floor. Which is a shame as really big hotel lovely outside area.. bout 30 mins from paris easy journey. If u use taxis use bolt cheap and quick.. but 15-20 euro to Paris.. staff were friendly but just not a nice atmosphere as was so quiet for such a big hotel but what do you expect wasn't expensive. So overall was happy with my stay.

The nearest metro station is just a 5-minute walk from the hotel, and the bus stop is only 2 minutes away. Most major tourist attractions can be reached within 20 minutes. While the property is a budget-friendly option, it does lack some basic amenities such as an electric kettle and minibar. Therefore, it may not be the most suitable choice for those traveling with young children.

restaurant shut even through they charge you for breakfast booked a suite to then be told after i arrive there was none available downgraded my room but still charged the same price as suite and got told to just separate the double bed into to single beds for me and my daughter when i went to room they hadn't cleaned it towels bedding etc everywhere on floor to then go in complain again to be put in other room in get told thats all they had so had no choice to take it.toilet seat broke no remote for tv list goes on and on basic hotel would not recommend

Avoidable and bare metal. for the price rooms had near nothing amenities. Rooms were old just bed and rest torn chair, dusty desk and broken lamps. Sinks take forever to clear water and so on. Paris overall have many places that are pricey but not worth cost due to basic services being unavailable. This is an example and why many other european cities have better hotels. Overall this was money wasted at property which provides nothing even basic in proper way. Wont recommend or rebook

The hotel can be a great experience if more care and attention is paid to details for eg, there was black dirt or stains in the grout. Also, the front desk staff told me that I could get a refund on the city tax at the airport since we had to pay it at the hotel but that was not so, much to my disappointment because I thought the price I paid Expedia.com was final

There was one man in the front desk who did a wonderful job, I wish I took jis name he had black dark hair. He did everything and worried about assisting everyone. The other guys he didn't care much about anything. The room was clean and beds confortable, but the elevator had spit for a couple of days. Far from the city center. The staff needs help!

Cleaning staff opened my door whileI was asleep, they should know when people haven’t checked out yet specially when is their last day, why would you clean someone’s room at 10am when check out is at 12??? Also breakfast was not replenished at all times and they still charge you 10euros,,, saw a what appears to be a roach on my bed sheets,,, 1st day of my stay , cleaning staff only empty trash cans and change bed sheets, the dead roach was still on the floor and also they did not pick up dirty cups ,,, terrible experience

Good and cheap. Little far from main city. Trains, buses get slow in the night.

The hotel does not feel like a three-star property. The floors are dirty, the rooms are shabby, and there was not even a bin/trash box in the room or bathroom. Some floors are renovated whereas others are in poor condition. It is also far away if you have a late night. That said, it is decent for a sleep.

When I arrived, they told me that my room did not exist and that the hotel was full, even though I had already paid. I later found out that they do this on a regular basis to guests – – it appears that they overbook the hotel. They blamed it on Expedia, even though Expedia had nothing to do with it. Really disgusting.

Hotel staff very nice and helpful

The staff was decent. Hotel Shabby at best don’t know how it or the rating it has but I was very uncomfortable. The bed was uncomfortable and the door locks were horrible. The elevator was extremely tiny. My daughter and I were very tight and neither of us are large people.i didn’t feel safe

Great

The pictures look NOTHING like the actual room. It’s like they took photos from somewhere else and posted on Expedia. I thought it was a misrepresentation of the hotel. They had only one dirty key card for the three of us. They did not turn the room despite asking and finally gave us fresh towels at 9 pm so we could take showers the second day of our stay.

Everything was great hotels.com made it really easy

good

Room wasn't clean everyday and even thought i paid for breakfast, I wasn't able to get any.

Customer service was great!!

Okay going to Good. Staff are kind. Property clean only downside restaurant was closed at the weekend so no breakfast.

It was an excellent experience for a family of 5 working within a budget.

It was absolutely awful. The pictures did not match the room, and the staff are so unhelpful, there were flies in the room and a very unpleasant smell in the bathroom. The state of the hotel was significantly below my expectations, I couldn’t even stay there, I will be seeking a refund for false advertisement and horrible conditions.

The hotel staff are very friendly and helpful, and so are the people in the surrounding area. The room was clean and quiet. The RER is right across the street; it took about 30 minutes to get to the Ile de la Cite. I would definitely stay here again, mainly because of the super nice staff and the charming people of Gennevilliers.

Good Service

Friendly staff

Hotel was good, had everything needed for a good price. Not fancy, but managed well and provided for all.

It was cheap. Bad lighting, no usb ports, tv all French channels, ants in the bathroom & later on my neck in bed. Under bed has never been cleaned, no fridge or ice. Stuff laying on rooftop outside our window. Very far from activities. They do hav a menial breakfast you pay for but we went to a bakery/coffee shop a few blocks away. Had issues trying call a uber or taxi & asked the desk dude to call 1 & he finally gott someone & said it would be an hour & i seriously didn't know if he called a real taxi or a friend. We finally got a bolt & got on our train by 1 minute. I would never stay here again.

they don't have customer because homeless area and they don't have any bed and pillows clean .I aske to reception your hotel is so nasty and give me som cline room I don't want to be seek they say this is it .and I don't give you your deposit .I say if you don't car I call to police he don't car don't pay any before to check in

El teléfono de la habitación no funcionaba cuando tratamos de usarlo para llamar a la recepción por un altercado a gritos en la habitación de al lado. Nos fuimos y nunca fue arreglado. Me hicieron un cargo a mi tarjeta y cuando le pregunte al sr de la recepción me dijo que fue Expedia y no fue cierto. Expedia jamas realizo tal cobro. La silla de la habitación con el espaldar roto, el colchón con desniveles . La persona que atiende la reception es la misma que atiende la mesa buffet y las mesas en el desayuno. Lean bien al reservar. La habitación no tienen neveras ni cajas de seguridad. El hotel se encuentra a casi 30 min del centro pero con el gran trafico que existe se convierte en casi 1 hra. Debo destacar el trabajo de la Sra de limpieza la verdad que nos hacia el cuarto muy bien. Mi agradecimiento para ella, la cual tuve el placer de conocerla. Hay muchísimas opciones de hospedaje en Paris solo recomiendo hacerla con tiempo para no seleccionar este hotel cuyas fotos en la internet están muy distantes de la realidad.

Wheelchair access clumsy and awkward.

2 room suite is nice. Spacious enough. There’s a TV with no remote. Need a place to just put your head down it’s great. Not too pricey considering it’s a 2 br

The area was very quite for an industrial are. Parts of the area was rundown and it felt unsafe. This was not disclosed in booking. The acess to train sevice wad useless since there was no attedant at the station furthermore, the self service ticket machine was out of service.

I would rate this hotel higher because the shower is so amazing, but it’s just meh. It’s very bare our room only contained 2 twin beds, 1 pillow, & 1trash can. Nothing like the pictures. I have to learn to not book hotels based on their pictures. No remote for the tv and we never made it to breakfast to try. It is about a 10 min walk to the tram and if crowding is low you can arrive in to the center of Paris in about 40 mins.

Comfortable stay.

This is a gem, had a warm reception; found the room in pristine condition, the receptionist is very kind and walked me over all the details of the property. highly recommended

The lighting was terrible in both the bathroom and room. We asked multiple times for extra pillows (only two very small ones were provided and they were lumpy/soft) however they never were delivered to the room. The front desk staff were not that friendly even though they appeared to speak English. There was no fridge or kettle (this was not stated in advertising for the property) in the room.

This was my first time in Paris, and it was an amazing experience! The hotel was lovely, in a good location, and the staff were friendly and accommodating. Good food and service, too.

I don't typically write reviews, but I want to ensure that other customers don't encounter the same issue I did. This ad is false advertising to the next level. And Expedia should remove it entirely from its listing. And from what I have got back from Expedia, the non-refundable clause trumps the fact that it was entirely falsely advertised. The rooms do not match the pictures. The ceilings are peeling, the walls are dirty, and the furniture is outdated and falling apart. I went to see the guy at the front desk, who acknowledged that there had been a change and that the rooms were all as advertised. So that was cool. The "restaurant and bar" downstairs is a joke. We tried to order three items from the menu nothing was available. That was after waiting for our server to greet us. He came in from outside, with a half-unbuttoned shirt and dirty pants. I should have gotten the message from that point. The next morning, we wanted coffee. The girl who was there told us there was a machine that was 2 euros per coffee. That's fine. But then she disappeared. We couldn't find her to pay. So went to the room, drank our coffee and waited for our Uber to arrive. When we got downstairs, we went to the front desk to drop our keys and pay for the coffee, and again, not a soul there. So at that point, we aren't chasing someone to pay. Our Uber arrives, and she comes out of somewhere and chases us down, yelling that we owe for the coffees. I'm limited for space, so I have to end. BE WARNED

Goood

The hotel was very nice and close to the RER. The staff was really friendly and helpful!

Location was far from everything. Staff was pleasant but limited english. Room was clean but our toilet seat was broken and after several reports still was not fixed by the time we left. Food places far away...no kettle or fridge. Also no bedside lamps. No laundry.

The luxury

The bed was not comfortable at all

Hotel was very nice and clean close to train line

Was nothing like what it looks like in photos

This hotel was very comfortable for three. My husband & I traveled with my sister in law. The room we rented was essentially 2 rooms with double bed in 1 room & sleeper couch in the other. All the staff were friendly. I thought I purchased breakfast with reservations but ended up that I didn't but this worked for our early morning schedules.

We really enjoyed the outdoor space. Would have been great to have patio heaters for that outdoor area. We enjoyed the area for the evening, several establishments within walking distance. However, we did have to discover them ourselves, the staff didn’t know the area very well. Cleanliness of the room wasn’t great, old bar of soap left in the shower in soap holder, had been there a while, a bit gross. Also, you could hear a lot of noise throughout the hotel, other rooms and hallway.

The services was good, its a safe hotel and so peaceful.

The staff was friendly. Room not as advertised. Booked as it was close to the Luvre, however was shocked it cost 40 euros by taxi to get there. Dining was very disappointing, and I am not picky. Being alone it felt a little unsafe.

Very helpful staff, 24hr front desk with easy check in/check out, pretty good location

It is a nice hotel however, bear in mind that there is no kettle in the room and there is no iron if you need one for your clothes

Close to metro line only slightly annoying thing busy road outside apart from that well worth it

i did not like the smell of the room. and the hair dryer was not working and they were not able to provide one..

Our shower had a broken shelf but otherwise the property and breakfast were excellent.

Excellent place to stay away from the city. If you’re looking for something affordable in Paris, this is the place.

The bed was comfortable. The baseboards need to be fitted theouout the place. It was ok though

I liked most of it

Staff are friendly.

A pleasant stay.

A pleasant stay at the hotel. The bed was very comfortable.

Facade of hotel more impressive than the interior. A little tired and in need of refurbishment, but adequate for my needs. Stayed two nights as a base for Wales vs France rugby (no direct transport from Genevilliers and long walk to stadium!) Compared to some of the ridiculous costs charged in Paris centre, this hotel reasonably priced. Large bedroom that was clean. Quite area and no disturbance (maybe because there were few other guests?)

Below average hotel. Shower door does not close firmly, water leaking outside the shower. Room amenities are poor-ish.

Great Service 👍

Good place for the price. Close to public transportation.

Sadly my bed was infested with bugs the worst possible experience i was eventually moved to another room and managed to get 1 good night sleep out of the 3. The staff on the other hand very friendly.

My father felt down outside it is to dark to come in at night

The place is terrible would not recommend anyone to stay there

The price is very expensive for this kind of room

Location is far from center of Paris. We were assigned a room that didn’t look like our booking picture.

Basic but in good condition property but very clean and large rooms. The staff are friendly especially house cleaning Rooms do not have tea or coffee facilities. Bit out of city but in safe area and you get to meet real lovals. Easy to get transport to and from as 177 bus runs pass hotel and yellow C very close by taking is 1 station away is RER to other side of city and Orly airport. Just takes time. Supermarkets and mall easy walking distance Plus the smaller restaurants around the hotel offer big meals and tasty for what what is less than going rates in paris. Rated down 1 star for minor details as would stay there again

Excellent stay

When I first entered the bulb light did not work, they replaced it immediately however it was very dim. The hairdryer smelt like smoke everytime I used it. They allowed me to use another rooms hairdryer but it wasn’t working well either. The staff were nice and the maintenance guy was lovely.

It was okay. Old room that is a place to stay (I had a big room with aged furniture all around) with a reach to transportation if you had a car. Eh.

Fine hotel. A little out of town but they provided very exact transport details so easy to find. Nice welcome. Room a nice size. Bed comfy enough. Good bathroom with shower. Room was v hot and air con didn't work which was a bit of an issue. Neither did hairdryer but we got a replacement from helpful receptionist. Breakfast choice was good, bit basic but did the job and a good price. Overall, a bargain price for a functional hotel (for a stay during the Olympics), nice service but don't expect any frills.

Was ok

We stayed a few nights for the Olympics. The place was convenient to bus stops and within walking distance to restaurants. It could've been because we weren't used to the Paris "vibe" given our short stay but we didn't feel completely comfortable walking around the neighbourhood in the evening. Staff was friendly and helpful. The room and building themselves were outdated but it looked like they were beginning renovations

The hotel is in a very sketchy area that isn't safe at night. It is not 3 star standard. There is no water heater with coffee or tea in rooms. Breakfast is poor and limited and wasn't included although the room was very expensive. The hotel charged taxes for children under 18, although expedia.com stated children under 18 pay no taxes. I will query that with expedia.com as well. Mybadvicebis book closer to the city center for.the same price! Stay away from here.

It is an old hotel, but it is ok.

The place is located in a non-desirable location and for the most part you will feel like you are in an industrial area as well as low income housing building. The staff was not kind or cared about the guests' well-being. Anyway, that will be all that i will say.

The staff were friendly and the hotel was clean.