The View Pattaya
The View Pattaya, Soi Pattaya 5/1, Pattaya City, Na Kluea Subdistrict, 20210, Thailand- Fee
- Attraction
English
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About this hotel
Luxurious Rooms with Stunning Views
Empress Pattaya Hotel offers contemporary rooms with free Wi-Fi, personal safe, minibar, and cable TV. Enjoy breathtaking views of Pattaya city from the comfort of your room.
Convenient Amenities and Services
Guests can easily make travel arrangements at the tour desk, explore the on-site florist, and take advantage of laundry and luggage storage services provided by the 24-hour front desk. Additionally, drivers can enjoy complimentary parking during their stay.
Delicious Dining Options
Experience a culinary delight at the on-site restaurant offering a blend of Thai and European cuisine. Whether you prefer indoor or outdoor dining, indulge in flavorful dishes and refreshing drinks.
Book your stay at Empress Pattaya Hotel now for a memorable and relaxing experience.
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Important Information
Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Renovation work is done from 8:00 to 18:00 daily until 16 July 2026. Some rooms are under renovation.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Concierge service
Special diet menus - on request
Wheelchair accessible
Rooftop pool
Outdoor furniture
Airport drop off
Airport pick up
Coffee Shop on site
Kids' pool
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Room Types
Deluxe Double Room
Up to 3 guests30 sqmDouble bed (131-150 cm wide)
Air-conditioned room features a cable TV, a mini-bar and a safety deposit box. Free toiletries are included in an private bathroom.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomInterconnected room(s) availableHardwood or parquet floorsWardrobe or closet
Corner Double Room
Up to 3 guests40 sqmQueen bed (151-180 cm wide)
Offering a spacious layout, this room offers coffee/tea making facilities. The private bathroom comes with shower facilities and a bathtub.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersHardwood or parquet floors
Deluxe Twin Room
Up to 3 guests30 sqm2 Twin bed (90-130 cm wide)
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomInterconnected room(s) availableHardwood or parquet floorsWardrobe or closet
Deluxe Premier Double Room
Up to 3 guests30 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
30 sqm
Sea View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomInterconnected room(s) availableHardwood or parquet floorsWardrobe or closet
Deluxe Premier Twin Room
Up to 3 guests30 sqm2 Twin bed (90-130 cm wide)
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
Sea View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetBidetUpper floors accessible by elevator
Grand Corner Double Room
Up to 3 guests40 sqmDouble bed (131-150 cm wide)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
40 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersHardwood or parquet floors
Grand Corner King Bed
Up to 3 guestsKing bed (151-180 cm wide)
1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
MinibarSafety deposit boxAir conditioningHair dryerPrivate bathroomInterconnected room(s) availableWardrobe or closetToilet paperBottle of waterShampooDaily housekeepingIn-room massage availableFree WiFiNo rollaway/extra bedsBedsheets providedSoap
Deluxe Empress King Room
Up to 3 guests30 m2King bed (151-180 cm wide)
1 King Bed
323 sq feet
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
In-room amenities
MinibarSafety deposit boxTVAir conditioningHair dryerPrivate bathroomInterconnected room(s) availableWardrobe or closetBidetToilet paperBottle of waterShampooDaily housekeepingIn-room massage availableFree WiFiFree cribs/infant beds
Deluxe Premier King Bed
Up to 3 guestsKing bed (151-180 cm wide)
1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
MinibarSafety deposit boxAir conditioningHair dryerPrivate bathroomInterconnected room(s) availableWardrobe or closetToilet paperBottle of waterShampooDaily housekeepingIn-room massage availableFree WiFiNo rollaway/extra bedsBedsheets providedSoap
Empress Corner
Up to 3 guests47 m2King bed (151-180 cm wide)
1 King Bed
505 sq feet
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
47 m2
In-room amenities
MinibarSafety deposit boxTVAir conditioningHair dryerBathrobePrivate bathroomInterconnected room(s) availableWardrobe or closetBidetToilet paperBottle of waterShampooDaily housekeepingIn-room massage availableFree WiFi
Deluxe Empress Twin Room
Up to 3 guests30 m2Twin bed (90-99 cm wide)
1 Twin Bed
323 sq feet
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Twin bed (90-99 cm wide)
Room details
30 m2
In-room amenities
MinibarSafety deposit boxTVAir conditioningHair dryerPrivate bathroomInterconnected room(s) availableWardrobe or closetBidetToilet paperBottle of waterShampooDaily housekeepingIn-room massage availableFree WiFiNo rollaway/extra beds
Deluxe Premier Twin Bed
Up to 3 guests2 Twin bed (90-99 cm wide)
2 Twin Beds
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
MinibarSafety deposit boxAir conditioningHair dryerPrivate bathroomInterconnected room(s) availableWardrobe or closetToilet paperBottle of waterShampooDaily housekeepingIn-room massage availableFree WiFiNo rollaway/extra bedsBedsheets providedSoap
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(697 total)
Provider-sourced guest reviews.
10/10
Reviewed Aug 11, 2026L' emplacement de l hôtel. La gentillesse des employés
Ras
7/10
Reviewed Aug 4, 2026Room spaces and cleanliness.
Towels were clean but those are not in new condition. Seems used many times.
9/10
Reviewed Aug 4, 2026اعجبني الموقع الممتاز القربب من كل شي تحتاجه الترمنال 21 جنبك والمارينا سنتر كذلك والشاطئ قربك
لم يعجبني عدم المرونة في تسليمهم لنا الغرف حيث اننا وصلنا صباحا الساعه العاشرة وانتظرنا الى الساعة الثانية ظهرا
10/10
Reviewed Aug 3, 2026المكان قريب جدا للمجمعات والشاطئ و7/11
لا يوجد شيء
8/10
Reviewed Jun 22, 2026good breakfast. nice area on roof top. good area for shopping, go to the beach, massage and resturants
9/10
Reviewed Jun 20, 2026L’emplacement facile pour aller partout
La salle de bain mériterait un rafraîchissement
7/10
Reviewed Jun 11, 2026Good location. Good price
Part of the hotel seems undergoing redecoration.
7/10
Reviewed Jun 11, 2026Good location
Nothing
9/10
Reviewed May 28, 2026الفندق يقع في موقع متميز بين مجمع ترمنال 31 ومجمع مرينا بتايا وقريب من والأسواق الليليه كما انه قريب من البحر 5 دقائق مشي والغرف مريحة وطاقم الفندق متعاون وبشوش ولانه الفندق يقع مباشرة على الشارع الرئيسي رقم 2 مما يجعل الحصول على وسائل التنقل سهل فور خروجك من باب الفندق لهذا السبب أصبح هذا الفندق معتمد لدي عند زيارتي الى بتايا منذ أعوام عديدة
8/10
Reviewed May 22, 2026كل شيء
لايوجد
7/10
Reviewed Apr 29, 2026good service
No support from Reception staff because they do not know English.
8/10
Reviewed Apr 17, 2026الخدمة رائعة الراحة التسوق الشاطئ
لا يوجد
10/10
Reviewed Apr 15, 2026The staffs were very welcoming.
8/10
Reviewed Apr 2, 2026Staffs very friendly and full of service minds.
Few parking spots
10/10
Reviewed Mar 18, 2026מיקום מצוין נקי צוות אדיב
9/10
Reviewed Mar 18, 2026Le volume de la chambre,la situation de l'hôtel avec des magasins de tout genre à proximité. La plage est à proximité.Le petit déjeuner est très divers et comme on est dans 1 quartier Chinois,on a le choix avec l'international et le Thaî/ Chinois Les restaurants sont très nombreux autour et les activités nombreuses.😁
Il manque des prises électriques et internet de chaque côté du lit... Les bouteilles d'eau sont soit payantes soit gratuites, l'explication n'est pas claire...donc ma première bouteille était...payante et un peu chère !!🤔🥺🤨 Ensuite les autres étaient gratuites.😉👍 L'isolation phonique impeccable.
8/10
Reviewed Mar 16, 2026Don't eat breakfast, the hot chocolate good, coffee a bit of a disappointment
Coffee
10/10
Reviewed Mar 14, 2026מיקום מצוין קרוב לכל דבר
10/10
Reviewed Mar 13, 2026La piscine et l’espace détente en roof top, l’amabilité du personnel. La chambre spacieuse avec salle de bain en marbre parfaite
Peut être le pti dej européen (il n’y a que du pain de mie) mais buffet varié pour ceux qui mangent salé.
10/10
Reviewed Mar 13, 2026Value for money was excellent
8/10
Reviewed Mar 9, 2026Tutto bellissimo,niente fuori posto
Scarico del lavandino... Faticava ad andare giù l acqua
10/10
Reviewed Mar 8, 2026מלון טוב קרוב לים לטרמינל 21 מיקום מצוין
10/10
Reviewed Mar 4, 2026В целом все ОК! было.
7/10
Reviewed Mar 2, 2026沒有Smart TV 房間燈光偏暗
8/10
Reviewed Feb 28, 2026Отличный вариант для короткой остановки в Паттае. РядомTerminal21, Big C, кафе, обменники., фруктовые рынки.
10/10
Reviewed Feb 26, 2026位置极佳，出来就是21航站楼和big c，员工友好，进门帮开门迎接，check in时送上果汁，房间很大
9/10
Reviewed Feb 23, 2026아울렛이랑 터미널21사이에 있어서 위치가 괜찮았음
9/10
Reviewed Feb 22, 2026In a good location within about 1 km walk to the beach, very close to nice restaurants and terminal 21 shopping mall. Lots of good massage centers around the hotel. About 3-4 km away from South Pattaya, where the walking street is. Hotel staff were fantastic. Rooms are large with well-designed and practical bathroom. Hotel offers some great Thai food choices at very reasonable prices. The room service menu is great. Breakfast at the restaurant offers a variety of healthy options.
Roof top swimming pool is a bit smaller than expected and the area gets crowded during hot days. Wish it was a bit closer to the beach - but then we would've been away from the cafe's and massages :)
9/10
Reviewed Feb 14, 2026Goede locatie.
9/10
Reviewed Feb 11, 2026Dieses Hotel ist ein stimmiges Gesamtkonzept, ob im Hotel oder im Zimmer. Alles ist genau dort wo man es erwartet und das macht den Aufenthalt sehr entspannt. Dazu kommt Sauberkeit, ein tolles Personal und eine absolute Spitzenlage. Es ist auch sehr ruhig, so das ich immer gut schlafen konnte. Ich werde auf jeden Fall wiederkommen.
Ein wenig abgewohnt da und dort und das Bett eine Spur zu hart für mich.
10/10
Reviewed Feb 11, 2026The location was excellent
Nothing ! Everything was fantastic
5/10
Reviewed Feb 10, 2026nice
9/10
Reviewed Jan 22, 2026L’emplacement
7/10
Reviewed Jan 20, 2026الموقع
الغرف قديمه بعض الشي
10/10
Reviewed Jan 20, 2026Propreté de l’hôtel piscine toujours ensoleillée pratiquement personne a la piscine
L’isolation des chambre a revoir si le vous regarder la même chaîne avec votre voisin vous avez pas besoins de mettre le son dans votre chambre vous avez l’impression que vous voucher avec la même femme
9/10
Reviewed Jan 20, 2026La piscine, la propreté de l’hôtel, le déjeuner exceptionnel, la gentillesse du personnel
Hotel Tré, mal isolé si vous tombez sur un voisin un peu bruyant, c’est l’enfer Le bruit de l’ascenseur est vraiment désagréable toute la nuit quand les gens arrivent sur l’étage, il sonne quand il arrive, il sonne quand il part
7/10
Reviewed Jan 19, 2026ロケーションが良かった
9/10
Reviewed Jan 13, 2026Comfortable clean room with everything you need. Very good bed, wonderful pillow. Nice roof terrace and pool. Very good location.
6/10
Reviewed Jan 13, 2026La situation
La piscine est trop froide
7/10
Reviewed Jan 12, 2026위치가 너무 좋아요. 조식도 괜찮았습니다.
시설이 좀 낡았어요. 에어컨 소음이 아주 심하고. 화장실 샤워부스에서 물이 나와서 화장실 바닥이 흥건하게 젖어요.
10/10
Reviewed Jan 7, 2026كل شي
لاشي
10/10
Reviewed Jan 7, 2026كل شي
لا شي
3/10
Reviewed Jan 4, 2026The hotel has a very good location, right in the heart of Pattaya, with malls and attractions within walking distance.
I was very disappointed with the overall structure of the building. The corridor leading to the main elevators and stairs has no air conditioning at all. In a tropical country like Thailand, this is a serious issue. You literally feel like you are melting if you don’t walk fast enough. I have traveled extensively in Thailand and have never experienced a hotel without air-conditioned common areas, especially in a tourism-focused city like Pattaya. The elevators are also quite slow compared to the standard of hotels in Bangkok and other Thai cities. Even after reaching my floor, the corridor was still warm. There is no proper air conditioning, only a weak ventilation system that does not provide fresh or cool air. Another disappointing point was the attitude of some staff members. At breakfast, I noticed employees staring with unfriendly expressions, no smiles, and a general lack of warmth. This kind of behavior is very unusual compared to my previous hotel experiences in Thailand, where hospitality is usually excellent.
8/10
Reviewed Jan 4, 2026Отличное расположение отеля на самой главной улице Паттайи. Пешком можно дойти до Терминал 21, классные кафе и ресторанов. Улица Сои 6 тоже рядом, для желающих ночную жизнь, до пляжа метров 500, одним словом высоко оцениваю.
Несмотря на ежедневную чистку комнаты, с чистотой есть проблемы. Так же, полотенца немного подустали, можно было бы их обновить. Нам показалось, что на кровати имеются блохи.
10/10
Reviewed Jan 3, 2026Excellent location and close to everything.
Nil.
7/10
Reviewed Dec 30, 2025Accomodating staff. Centrally located..
The room should undergo renovation. Aircon a bit disturbing.
8/10
Reviewed Dec 25, 2025Prima locatie, lekker ontbijt
De kussens zijn drama. Graag vervangen door echte en zachtere kussens om nekklachten te voorkomen.
8/10
Reviewed Dec 19, 2025Konum temizlik
Biraz küf kokusu
8/10
Reviewed Dec 19, 2025Temizliği ;plaj ve alışveriş merkezlerine yakınlık rahat yatak
Biraz küf kokusu
7/10
Reviewed Dec 18, 2025Hea asukoht kui eesmärk olla shopingu ning ranna lähedal.
Tänavamüra kostub tuppa tänu asukohale
8/10
Reviewed Dec 17, 2025Petit déjeuner correct par rapport au prix de la chambre, très compétitif. Seul défaut: beurre proposé en micro-doses découpées au couteau et servi en coupelles. Pourquoi ne pas proposer les conditionnements habituels en barquettes ?
Piscine et abords de taille très réduite
10/10
Reviewed Dec 12, 2025الموقع وحسن الاستقبال
10/10
Reviewed Dec 9, 2025Tout! La piscine top sur le toit et le personnel est comme toujours adorable! Les chambres sont spacieuses et propre. Je reviendrai deux fois l’année prochaine.
Il y a pas grand chose que je n’aime pas dans cet hôtel, je trouve juste qu’il manque des prises électriques dans la chambre et que de temps en temps il y avait une odeur de cigarette qui sortait de la climatisation.
6/10
Reviewed Dec 8, 2025터미널21 가까움
방음이 안되서 옆방 소리가 들림. 시설이 낡음.
7/10
Reviewed Dec 6, 2025ความสะดวกสบายอยู่ใกล้ทุกอย่างห้างสรรพสินค้าอาหารของกินสถานที่ท่องเที่ยวถนนที่เดินทางสะดวก
ที่พักใช้ได้สมกับราคา
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent location
- •Friendly and accommodating staff
Areas to consider
- •Cleanliness issues
- •Rooms need renovation
Cleanliness
7.55/10Some reviews noted issues with cleanliness, such as odors and necessity for better pillows.
Service
9.05/10Multiple reviews praised the accommodating and friendly staff.
Location
9.05/10Frequent mention of excellent location, especially near shopping and beaches.
Room Quality
7.55/10Some comments suggested the need for room renovations.
Amenities
8.05/10Overall good, but some limitations noted like a small pool and lack of gym.
Value for Money
8.55/10Generally considered good value for the price based on location and service.
Food and Beverage
8.05/10Breakfast received mixed reviews, some flaws noted.
Overall Experience
8.55/10Positive sentiment and intention to return noted in several reviews.