DoubleTree by Hilton Resort & Spa Marjan Island

All were wonderfull staffs were awesome 👌 Tahir friendly and kind

I have been trying to make a booking for 4rooms with your hotel and I'm apalled by the quality of your service. The reservations are unable to give me a proper rate for my stay. I'm surprised that this is Hilton standards. Very disappointing! I was also kept on hold for a very long time when trying to reach the hotel directly. The worst experience with a 5 star hotel. Never experienced this before.

Great place to stay. Has all you need for a break. Thank you, Genusha, for your wonderful service and kindness.

Lovely hotel stay! Great place for kids with wide variety of food. Excellent service. Shout out to Shinoj during the morning buffet. Will definitely return

What a place! We have already booked to come back! The food is OUTSTANDING! The staff are amazing, the place is just incredible. All of the à la carte restaurants are some of the best I’ve been to at an all inclusive resort. Such an easy booking system too. Our daughter fell ill, the hotel management couldn’t do enough for us, bringing us food up to the room, to make sure as parents we still ate. Then when she was well, checked in to see how she was. The adult only pool is fab, great to have space to get away from the kids if needed. The small waterpark was an added bonus to break the day up too. The beach is stunning, with SO much room, with sunbeds. We enjoyed the chilled evenings and the vibe of the evenings, though VERY humid, it’s nice to get inside into the aircon, which cooled you right down. Thank you for a fantastic stay!

Excellent . Food , ambience , service

Thank you so much, Genusha, for your excellent service. I really appreciate your kindness and effort. 🌹

Everyone here is so friendly and helpful like for example a waiter called wyat

Nay is very kind and helpful. He was extremely cooperative and assisted me a lot. He’s very friendly and does his job perfectly. Honestly, I really liked the place because of his kindness and the way he treats customers

Our stay at DoubleTree by Hilton was truly exceptional and made our group trip even more memorable! From the moment we arrived, we were welcomed with warm hospitality and that signature DoubleTree touch that instantly makes you feel at home. The hotel perfectly combines comfort, style, and convenience, making it an ideal choice for both relaxation and group stays. The rooms were spacious, clean, and thoughtfully designed, offering everything we needed for a comfortable stay. The facilities were excellent, and the overall ambiance of the hotel was both vibrant and relaxing at the same time. A special highlight was the food—absolutely delicious! From the breakfast spreads to the dining options, everything was fresh, flavorful, and catered wonderfully to our group. The staff throughout the hotel were attentive, courteous, and always ready to assist with a smile, ensuring that every detail was taken care of. We would like to extend a heartfelt thank you to SuncityDubai for arranging and booking this stay for our group. Everything was managed so smoothly and professionally, allowing us to simply enjoy our time without any worries. Your effort and coordination truly made a difference. Highly recommend DoubleTree by Hilton for anyone looking for a comfortable and enjoyable stay—and with SuncityDubai handling the arrangements, you’re guaranteed a seamless and delightful experience!

Hotel was great . We got room upgrade by Esraa who was very friendly and professional she helped us get two rooms next to each other (my friend family and my family) Many pools and water slides . Golf cars were always there to help us move around. Only opportunity was lunch and dinner buffets.

had a wonderful experience and would like to give special thanks to Nikson from Concierge for his outstanding support. He helped me a lot with booking the hotel and made everything smooth and stress-free. His professionalism and kindness were truly appreciated. Also, a big thank you to Zeyana, the Guest Relations Manager, for her warm hospitality and excellent service. She made sure everything was perfect and that we felt comfortable throughout our stay. Both of them went above and beyond to make our experience memorable. Highly recommended!

Resort was awesome and Balaji in restaurant has helped us a lot as we were with small kid. He took great care of us. Super helpful

Avoid this hotel at all costs. Our stay at DoubleTree by Hilton Resort & Spa Marjan Island was a complete disaster. We paid over $1,000 for a 2-night all-inclusive stay, and it was a total waste of money. The room was dirty, poorly maintained, and full of issues—dead bugs in the bathroom, mosquitoes inside, no fly net, a broken fridge, and extremely poor cleaning overall. The AC was so loud it sounded like a generator, making it impossible to sleep. The food was even worse. The buffet was one of the worst I have ever seen—very poor variety, mostly Indian food, barely any Arabic options, and nothing suitable for some of us (including those fasting). The quality and presentation felt like a camp, not a 5-star resort. Guests were crowding and mishandling the buffet, making it completely unappetizing. On top of that, the restaurant was completely mismanaged. We had to wait in extremely long queues just to enter breakfast—at one point the line stretched all the way to the lobby. No organization at all. The “all-inclusive” package was pointless: We ended up eating lunch and dinner outside most of the time None of us benefited from the package The alcohol was low-quality, unknown brands we couldn’t drink Drinks were only served in cups—when we asked for sealed bottles or cans, they refused We even tried to use other facilities like the shisha lounge, but it was full. When we asked to have shisha near our room, we were refused—again, no value. The pool was not heated, so the kids couldn’t use it. It rained most days, so outdoor activities were not an option, and the indoor play area was very dirty and limited for a supposed 5-star hotel. The spa experience was also disappointing—the massages were not worth the price at all. We raised these issues with the duty manager, who promised the chef would contact us, but we never heard anything. We were a group of six families, and every single one of us had issues. One family left early because they couldn’t tolerate the conditions. This hotel claims to be a 5-star resort—there is absolutely no way. It doesn’t meet even basic standards. Worst experience. Total waste of money. Never again.

Beautiful resort, loved the breakfast service from Kavintha at Al Marjan Restaurant, they offer a large variety and amazing food quality.

This is our 2nd time to go to this hotel. The hotel rooms are amazing but there is one big problem we experienced. The water park for kids was closed during our stay because of maintenance as per reception. This was very unfortunate because our stay is more for our kids. The worst part is that the pools were NOT HEATED as per their advertisment which became our major factor when we checked in. We complained this during our stay but it was never fixed. The water in the pool is extremely cold. We actually thought about checking in when we were told that the Kids Water park was closed. Although the staff at the restaurant were amazing in all fairness.

We came for 3 nights ended up 12 due to war conflict. This was our 5th visit. The staff were amazing to us throughout our stay and really looked after us as well as the manager. THANK YOU SO MUCH. We love the deluxe rooms and ultra all inclusive works best for us as we highly recommend the al carte restaurants. We enjoyed coffee from the foyer in the mornings and loved the beach bar for drinks during the day. The rooms are spacious and clean and no faults there. The beach area is beautiful lovely walks during the day and loads of sunbeds available. Family pool area is our favourite spot and we enjoyed that. Al staff amazing through out. Favourite restaurant is sanchya followed by brasserie. Such high quality food. We unfortunately came at a bad time for the country and yes we was scared through out our stay but staff were amazing trying to keep everyone calm. We absolutely recommend this hotel is the best on ras. We hope conflict stops and we can return again. This hotel offers so much and value is amazing. Hotel will suit couples and families.

We had an excellent stay at this hotel and couldn’t fault the experience. The staff were incredibly friendly, professional, and always willing to help. Given the situation in Dubai at the moment, they handled everything exceptionally well, keeping guests calm, informed, and most importantly safe. Their professionalism and reassurance really stood out and made a big difference to our stay. The food and drinks were also great throughout our visit. We opted for the all-inclusive package and were initially considering upgrading to ultra all-inclusive. We were quoted 245 AED per person per night for the upgrade, but after looking into it properly we decided against it. With the standard all-inclusive package you still receive 25% off meals at all of the à la carte restaurants, and we actually ended up spending much less by simply paying separately for those meals. Overall, unless you’re a big drinker or specifically want premium branded drinks, I wouldn’t say the ultra all-inclusive upgrade is necessary. The regular all-inclusive package offers great value and plenty of choice. All in all, a fantastic stay with amazing staff, great food, and a hotel that clearly prioritises guest comfort and safety. We would definitely return once things settle down in the Middle East

Have to say, despite all the tension around the Middle East the service from Dev and the rest of the restaurant and hotel staff have made the experience 10/10 and would definitely recommend and return!

This is our second visit to Atlantic Beach and we stayed at this hotel both times. It is the only high-rise hotel property in Atlantic . We appreciate being on a high floor and seeing the ocean view. We were there for 12 days this time and by the time wewere leaving, we felt like the staff were our friends. We did not get every day housekeeping because we didn’t need it, but they were very good about getting us towels, extra coffee, and anything that we needed on the days when we did not have room service. The pool and spa are wonderful. The lobby area is bright andairy with comfortable seating. The hotel has an in-house restaurant and lounge. Weather permitting there is a little lunch counter type place out by the outside and near the steps to the beach. Unfortunately this time it was not open yet for the year. We did eat there the lasttime we stayed and it was wonderful. There’s access to appear with some benches and picnic tables where you can just go sit and enjoy the sunset or take your food outto eat outside. There is an outside area for dining near the restaurant, but we did not have good enough weather to use it this time. There is also an outdoor pool, which is also very nice. There are handicapped accessible parking spaces at this facility and we were able get an accessible room. It was right across from the elevator and so very convenient. There are no stores immediately near the hotel so it is a bit of a walk or a very short drive to the store, post office, etc., andthere are some other restaurants within a couple of miles which will be in separate reviews Hilton tells you you’ll be greeted with a warm chocolate chip cookie, and they keep their promise. We would definitely return to this property again!

Nice rooms, good amenities, big territory

Came here for a family getaway. And everyone was amazing, except one thing. We really enjoyed evenings in the anchor bar and grill, however allowing smoking inside there, was horrible. The staff were lovely, but didn’t seem bothered about this. As a non smoker sensitive to strong smells, it should really be signposted that this is a smoking bar, or staff should remove these people promptly. As someone sensitive to strong smells, this really ruined my week here.

We are a family of 12 who have just returned from DoubleTree hilton marjan island. My only regret is that we didnt stay longer!! This hotel is absolutely stunning. It's spotlessly clean, ALL the staff are very happy and helpful. A special thanks to Nickson for all his help and support with booking trips, helping out with general enquiries and supporting my nan with getting to and from her room (My nan is 88 and can only walk small distances, so a buggy was made available when she needed to get about). General overview: The staff. Probably the most helpful and happy staff teams Ive ever experienced and we've travelled all over the world. The food. Amazing! And in abundance catering for all tastes and requirements. The Shakshuka egg was my favourite every morning, the curry selection, Salad bar, Meat selections, the butterfly pancakes for the kid's, fruit The list goes on! You name it its theres. Entertainment We liked to sit outside for most meals and in the evenings there were some fantastic singers. During the day there is beach yoga, water aerobics, a live DJ at the beach, kids club, darts chess, beach football etc Beach Beautiful and spotless. Our favourite spot on the beanbag beds listening to the chilled music from a live DJ. Theres jetskies to hire, banana boat, kayaking, and many more water sports. Pools. Adult only, Pool, Kids pools, on site wayerpark for little ones. Rooms. Stunning with beautiful views, spotlessly clean. We upgraded to a club bay view room. Ive attached photos of our view. Overall I could not find fault in this hotel. Its perfect!! BUT remember this is NOT DUBAI, Its Ras Al Khaimah. Trips into Dubai can be booked which we did, I love Dubai BUT we will be booking to return to DoubleTree by Hilton Marjan Island next year for its relaxing laid back atmosphere and we never return to the same hotel twice!! Thank you Kelly

Lovely hotel ,staff amazing.kamrul in the restaurant was so nice . Also thank you to ARFAN & ANISUR you made our stay by looking after us so well Thank you

We have just returned from a lovely trip to this hotel! All the staff are amazing especially Nickson, Thalanga, Koko & Amit! absolute aset to the hotel and a main reson we return every year! A few point that i think need attention: Asian restaurant has terrible service, we waited for ages to be served kept on having to put our hand up to get someones attension, didnt bring any water or cutlery and got our meal wrong in our opinion needs more attentive staff, and a manager who cares when you stress the issues you have had when you address him! will not be going to that restaurant again which is a shame as setting is beautiful! 1) Food needs a little more flavour some quite bland in buffet 2) Beach is quite dirty and needs more litter picking during the day, hundreds of cigarette ends everywhere and rubbish, cups and glasses not cleared away fast enough, needs a litter picker to ensure as much i cleared as possible, cigareete ends take years to degrade and its not nice seeing hundreds of them on the beach!!! 3) Adult only pool!!!!!!! Life guards need to patrol more for kids, pushchairs brought in and lifeguards almost pretend they dont see them, when we come with no kids and want peace and serenity away from noise and kids! Also again glasses and rubbish in this area builds up needs more staff to frequently check it and keep it cleaner!

We have recently returned from a 5 night stay on ultra all inclusive. I would have scored 5 stars if it wasn't for some disappointing aspects on certain a-la-carte restaurants which are covered in separate reviews. Firstly - the airport transfers were great. We had an issue with our luggage whereby BA had put one case on the next flight which arrived 90 minutes later. No problem - the driver was just able to wait. Check in was smooth and informative and we were given a had a lovely room towards the wavebreaker end of the resort. Mornings were spend by the adult pool area, and we then moved to the beach bar area in the afternoon to lounge on the comfy beds whilst listening to the chill music that was being played by the DJ's - both locations were blissful. The food was great in both the buffet and a-la-carte restaurants. Check the opening times for your stay and plan your visits around that. Unfortunately the Brasserie was scheduled to be buffet only for most of our stay, but thankfully it did revert to a-la-carte on our last night which meant that we were able to change our reservation from Sanchaya after a poor experience the night before. The food in Sanchaya was great, but not matched by service levels. On that particular evening the duty manager was extremely attentive to a table of 3 whos were seemingly celebrating Ramadan. Meanwhile service to other guests including our table was severely lacking. My detailed review on Sanchaya is on that restaurant page - but in essence the attention to this special table at the expense of all other guests by the manager was unacceptable. We promptly cancelled our reservation for our last night the next day. In complete contrast the service in Vespa and the Brasserie was spot on. We enjoyed 3 lovely lunches at Vespa, and a special mention goes to Mon who served us on two occasions. Lunches and breakfast in the main buffet restaurant were also great with a good choice and quality. My only observation for the a-la-carte restaurants is that there should be a designated area for adults only as in the main buffet restaurant. Our evening at Meze was spoilt by a group of children who's parents thought that it was acceptable for them to run around the dining area. We were enjoying a chilled evening with the DJ playing a set in the open area between Meze and Sanchaya, until the children started to run around the tables. The families in question then decided to move tables from Sanchaya to Meze, and the children continued to be disruptive and noisy without any care from their parents. It certainly spoilt our evening, and other diners nearby left their tables. We are parents ourselves - but found this behavior to be unacceptable for the location - especially given that these restaurants are only available as a payable upgrade to the normal all inclusive. Management should look into making areas adults only, and potentially train staff. Whilst the staff apologised (not their fault) they obviously had noted the behavior but decided not to take appropriate action.. Drinks are good - especially on ultra all inclusive across all bar areas, with a good selection of wine available with meals We visited the local mall using the courtesy bus - well worth a visit with a good variety of shops. If you like Dubai chocolate there is a stand on the first floor nearby the central elevators which sell a selection gift box of different flavors at very reasonable prices - and they certainly taste good! The on site shops are also good value. Otherwise, as we only had a short stay we opted out of any sightseeing trips on this occasion. There is a lovely viewing area for sunsets opposite the main entrance - so well worth heading over there around 15 minutes before sunset on a clear day Overall a really good stay, with very high quality food. We'll certainly consider a return, and hopefully the service levels of all restaurants can be the same

This was our FOURTH time at this resort and the experience just gets better. The resort is spotlessly clean and the service is exceptional. Please pass on our appreciation to Riya and Ganesh who went the extra mile. My wife even wants to return this August for another visit as it's so good. You can tell the manager Pieter does an exceptional job because the service levels are excellent and all his staff are highly motivated and nothing is a problem. A huge thank you!

We have had a lovely time at this hotel. The staff have been amazing! Very polite and welcoming. If something hasn't been quite right e.g. not enough towels, we have asked and it's been rectified quickly. When we got here, we had a little wait for our room (because we arrived before check in). Our room was ready slightly earlier, than check in time, but the children's bed wasn't made up however, this was quickly resolved. Our housekeeper Naomi has cleaned our room to perfection. She has turned down the beds every day and cleaned the sheets when they have needed it. We have had fresh towels when we needed them. The room has been wiped down (floors and sides) evey day and the bathroom has been very clean. Thank you very much for looking after us!

Our experience so far has been 5 out of 5. Only been here 3 days. Food good so children. Animation team amazing. Pools beach A+

Our holiday experience was absolutely unbelievable, in all the best ways. Our family of 7 had the best time - and I have to specifically give props to Antony and Sajan who were working at the pool bar. Every time any one of us went up, they remembered the order and served us with nothing but smiles and good laughs. I hope this finds the right people who will give the right level of recognition, as these 2 gentlemen are a treasure to this establishment. The food, pool, gym, beach and everything else was undoubtedly amazing. We will be returning next year at the same time, would highly recommend.

I arrived at double tree yesterday and from the moment we arrived, we received great costumer service. Great views and good choices at breakfast. Anna hosted water aerobics at the pool which was great. Good music and she engaged well and included everybody and everyone had a great time! Lots of fun

We have just returned from a fabulous holiday at this hotel. We booked for 6 nights, but loved it so much, we extended our stay by 4 days. This was only made possible by a very kind Monika at reception, and her team. It was a very busy weekend at the hotel and available rooms were disappearing as we contemplated extending our stay. When we decided to stay, all the hotel was fully booked. I pleaded with Monika at reception to do anything and everything to find me a room. It took quite some time but eventually we had the call to tell us it was sorted ! Thank you so much 💓 Gave us another 4 days of absolute heaven. The hotel offers everything. Quiet area's for adults, lot's of activities for family's. Excellent service from very hard working staff. Beautiful outside area with pools and beach. Never needed to reserve a sunbed. I do feel that the staff are sometimes not treated with the respect they deserve. Most are not from Dubai but are working away from home, and their families, which must be very difficult. We met Sunmbool who looked after us and made our dining experience very special, thank you so much. Just be nice to them, they work so hard. You don't have to be tied to the hotel. Check out people's comments on FB to find out what's happening. I would stay at this hotel again in a heartbeat 💓. Well done x

It was such an amazing experience. Mr.waseem was helpful for guidance.

Needed guaranteed sunshine & warmth for a few nights to get away from never-ending rain in UK. Criteria was it had to be above 25C, sunny, all-inclusive, not too long a flight and nice heated pools - and good WiFi for 'working at home' moments. Canary Islands and all of Europe were same at UK, Tunisia & Morocco were also chilly, so only left UAE or Egypt. I found DoubleTree by Hilton Resort & Spa Marjan Island to be really well-priced, a short easy drive from Dubai airport, with good flight schedules and pretty good reviews - booked economy with BA and AI rate with the hotel directly via Hilton on their members 25% discount promo, independantly booked my own transfers for around £35 GBP each way and I knew then I had 6 days away and wouldn't have to pay an additional penny or cent for the whole experience. Worked out at very good value. I contacted the hotel in advance to make a few requests (subject to availablity of course) in terms of room location, check-in/check-out times, etc. One of their front of house team, Mariam, was a star, a really great example of how hospitality staff can be, even when they don't need to. Mariam went the extra mile, upgrading me, ensuring all of my requests were met - and as a result I had a lovely room with a sea view ready for my arrival (mid-morning) and I was able to keep my room until much laterin the day on check-out day as well, keeping my AI privilges until I left (I also paid for a bargain day-rate at a different hotel much nearer the aiport for that evening as my return flight was 2am). All stressfree and treated like a long-standing guest. Thank you Mariam, and the rest of teh team too who I all found to be very welcoming, professional and happy to help. Only tip I guess, as mentioned by others here, but not at time of booking anywhere, including Hilton themselves (like some sort of secret) is that AI is a sort of restricted AI here. Yes you get 3 meals a day (but only from the main buffet restaurants), drinks of many kinds at all outlets (but a restricted menu and not until midday) and no snacks. I initially booked looking forward to the Asian restaurant and was disappointed initially to not be allowed in any of the restaurants for meals or snacks. But again Mariam came to my rescue and I was offered the opportunity to pay to upgrade to their Ultra AI package, giving all drinks anytime, all food outlets, all times. Instead of doing this every night (the buffet was fine for a few nights, if repetitive, it was good food and you wouldn't go hungry), I simply upgraded to Ultra for the last 2 nights of my stay (3 days), booked the Asian restaurant both nights, and had a great last few days of my stay - the bill at the Asian restuarant each night, had I not been Ultra AI, being 4 times what I paid for the AI upgrade in total alone. Not factoring in the lunches/snacks I had at their other outlets too. A real bargain (although I wish it was just one-tier AI and we got the Ultra package as standard). If you're with kids maybe don't bother, but if one your own, as a couple or business then I'd recommend doing what I did (or booking Ultra when initially booking if offered at a good rate). Final word on location. The island, like most of UAE, is under construction - if you look out to sea it's fine, but either side you'll see construction and signs of industry. It's not at all intrusive though in terms of noise - a couple of nights I had to turn my aircon off (luckily it wasn't so hot as to need it) as a strong petro-chemical haze hung over the resort/island all night, but it wasn'tr evident in the day and once the airconm was off you wouldn't notice. The island is witnessing a huge Wynn Casino project and imagine lots of other hotels over time - at the moment it's really just this one and a couple of others in the disance. Lots for kids to do on site in terms of pools, slides and watersports - but isoated off resort and 45/60 mins to Dubai. i was on my own, been to Dubai many times and knew what to expect so wasn't disappointed. I wouldn't bring teens here, it's more for pre-school/primary age (so new young couples), the odd couple here and there, a few older retirees and me on business. Pretty quiet. Around the rally lovely adult-pool plenty of sun loungers, no need to panic and towel-reserve at any time, only problem is sun retreats behiond main building from 3.30/4pm (bad design), but loads of space on beach and other pools will in sun until 6ish. Infinity pool is a kids pool really and quite small. That's it I think. I had a lovey relaxing time there, fantastic staff, good food and sunshine!

We truly appreciate Yana’s exceptional guest service. She listened carefully and resolved everything efficiently. Kenneth at reception was welcoming, courteous, and always smiling.

We were very impressed with Yana’s professionalism and genuine care for guests. She handled everything efficiently and with warmth. Kenneth’s positive energy and constant smile at reception made every visit to the desk a pleasant one.

Super experience Rooms were exceptionally clean so thankyou Nabila for house keeping xx It was my daughters birthday and she was surprised to see a lovely cake and flowers on her bed

I loved the hotel and the service was very good. Everything was beautiful and the service was wonderful. I would like to thank Monika from the reception for everything she made my stay amazing, as did all the staff.

We had a wonderful stay at DoubleTree by Hilton Resort & Spa Marjan Island. The room was always clean, comfortable, and well maintained. Special thanks to Aura, our room attendant, who was very kind, friendly, and professional. She cleaned our room every day with great attention to detail and always made us feel welcome. The restaurant was also excellent, with delicious food, good variety, and friendly staff. Every meal was enjoyable. We also visited the spa, and it was an amazing experience very relaxing, peaceful, and perfectly done. The staff were professional and made us feel completely relaxed. Overall, we were very satisfied with the service and truly enjoyed our stay. Highly recommended!

The room was always clean, neat, and very comfortable during our stay. Special thanks to Aura, our room attendant. Aura always cleaned our room very well with genuine care and a sincere heart. She was kind, friendly, and very attentive to details, making us feel truly comfortable every day. We were very satisfied with the housekeeping service and truly appreciate her excellent work. We will definitely come back and recommend this place to our friends and family.

Sanji clean my room very well and she is friendly too

Fantastic stay! The hotel met all our expectations, but special recognition goes to the lifeguard Reddy. Extremely professional, attentive, and always ready to help. He has a wonderful approach to children – patient, friendly, and full of positive energy. Thanks to him, we felt completely safe and comfortable by the pool. He is truly a great asset to the hotel!

Its our first time in Murjan Island as we've been to dubia a few times, we really liked it up here alot quieter and hotel was very reasonable priced and had lots of nice food and drinks, lots of activities for kids and a good kids club.

I would like to share my honest feedback, upon arrival the lobby was very busy but its fine we understand, second we had an issue with the balcony door and the bed and towels not clean, we met Mariam from guest relations I think she's manager the Arabic lady she was super professional and attentive and she helped us alot, even she asked us if we have any occasion like birthday and it was my son birthday and she arranged a cake to the restaurant during dinner and my son was very happy it was a surprise from her and I loved it , all issues in my room were fixed when we came back. She made our stay different and special and definitely we will come back soon thank you Mariam and the reception staff was friendly and Akmoor was cute girl and Russian speaker

Lovely hotel on the beach. Amazing staff, particularly Kavintha the bar tender - he absolutely made our stay! Every day he checked in with us, very welcoming and helpful for anything we needed. Very professional! We hope to return soon!!!!

We are from room number 2825 . Everything is ok in the room,room cleaning and service is good by bila thankyou so much we are happy

Everything is good and I love it over here❤️ Thanks to Jemimah and Rajnish for their good service . #Breakfast is superb 👌

Sajid was very pleasant and he has made a great job during cleaning our room. Service is hotel was great. But we missed some snacks during afternoon or ice cream for children.

First of all like to thank AI hapipah for arranging our favourite room it was our 7 visit to the hotel superb service from concierge front desk from start to finish 5 star service from resteraunt big thank u to the chefs nothing was to much trouble I’d like to personally thank dev padam rabi Riya manohar and RAW all amazing 5 star service we were looked after very well housekeeping spot on thank u to bintang we have made many memories and friends over the last few years spa staff excellent beach staff highly appreciated highly recommend this hotel thanks the green family

The hotel was very lovely with good food and all the staff were very helpful and cheerful i really want to give my gratitude to miyuru from swiming pool who asissted me gave me towels and assisted me and give me introduction about hotel recreation facilities my wife and kids enjoyed a lot. Thanks for everybody. Cheers! We will come back again with family.

Very big hotel and beautiful place. Beautiful beach and room is comfortable My room always clean before 12 oclock ,very nice service staff by bila house keeping. We happy thankyou

We visited Sanchaya and experienced extremely poor service that left us feeling completely unappreciated as guests. The staff appeared disorganized and unsure of even basic procedures, and on two occasions our server told us they would “check and come back,” only to disappear without any update. When we asked for support, the senior staff member who approached us simply stated that he was new, instead of taking ownership or attempting to resolve the situation, which made the experience even more disappointing and unprofessional.

Sajid was very cooperative and polite and good helper on a call ....i wish him good luck and success.... .always smiling cleaning nicely and was decent in speaking good English...my room number 4407 we stayed here 3 nights from 30 31 and 1st jan2026 ....all the staff at every place were nice ...Thanks

Second time visiting the resort. Went for new year and RAK fireworks and the gala dinner was brilliant. The service in this hotel is absolutely amazing. We always give little tips out and get chatting to the staff but they really do work hard. Anisur from the concierge remembered us straight away and could not do anymore to help. Extremely polite and helpful, arranged Taxis and picked us up in the buggy’s to take us to the Restaurants. He is fantastic and really made the holiday for us. Anthony from the pool bar is also extremely helpful and hard working.. he is always running around somewhere and again nothing was too much trouble. The beach bar guys are fantastic but I didn’t get their names. They have a great energy especially dealing with probably the busiest bar. The food is great, the Asian restaurant being our favourite although it was disappointing to see so many empty tables when friends of ours couldn’t book. We did speak to the manager in the end to get them a table. Overall fantastic holiday, football on the beach next to the beach bar, water park, swimming pool and park all very close to each other too which is great for a family.

My stay was so good and it was even better because of the amazing staff, Special mention to Nicklson for being such a Kind considerate person! Always smiling and happy to help! My experience in the Anchor bar was even better because of Fiona and her happy face! Her service was so fast and Kind, Every night she would be so happy and excited to work! In the restaurant my experience was amazing because of how attentive all staff was, And would even apologise for slow service even though it was obviously extremely busy! Restaurant manager Prince was very attentive and respectful, Kind to me and my family making sure our stay was as good as possible as long with the food! Would definitely come back due to the Kind staff members in every department!

I stayed at this resort for a week and had a wonderful experience. Everything was excellent, especially the housekeeping team very professional and attentive, with the room always clean and well-organized. The staff were friendly, and the stay was comfortable and relaxing. I would definitely visit again

Our best hotel in RAK. We always stay here as kids love it. This trip enjoyed playing bochee with the lovely Anna every day. A lot of fun, thanks.

Hotel is very entertaining,there are a lot of good employees,Melia is our cleaner is very cute,gentle,the hotel feeds well,there are a lot of pools and attractions for kids,variety of restaurants

Excellent vacation for a new family of 3! The staff are super attentive and make the holiday even more special . The food was excellent and the salads and dips wee 6 star. Anjuli was the sweetest restaurant host. Made out stay even better!

Poojawas amazing and really made our day so special... she made sure that we had everything that we needed...such great service

Great service. Pooja is very helpful. Made our Christmas Day and Bruce is very accommodating. Thank you guys for all your help

Amazing Christmas experience. Good food and drink, lots of choice.Amazing staff very helpful and polite nothing is too much trouble. A very joyful and festive experience.

Location was ideal. Atmosphere fantastic, staff very friendly and helpful. First aid was on point. Would come back. Anisur was very knowledgeable and kind. Very good advice.

had a very pleasant experience during my stay at this hotel. The room was clean, well maintained, and comfortable throughout my visit. Housekeeping did a good job in keeping the room neat and hygienic, which made the stay relaxing. Room service was prompt and efficient, and the staff responded quickly to requests. Most importantly, the behavior of the staff was very polite, respectful, and professional at all times. They were helpful and ensured that everything was taken care of without any delay. Overall, the service quality met my expectations, and I felt comfortable and well looked after during my stay. I would definitely recommend this hotel to others looking for a clean environment, good room service, and courteous staff.”

Booked a staycation for me and my family and were thrilled to be staying at the Doubletree in RAK. Service has been impeccable and facilities are amazing. Lots of activities to keep children entertained. Thank you to Sajid for his outstanding housekeeping service. Regularly checking if we’re happy with the room. Also, thank you to the wider hotel staff for making our stay a wonderful experience!

Lovely hotel lots to do but some rooms in the main building could do a little bit of upgrading but nothing major overall stay very good. Nikckson was especially very helpful throughout our whole stay because of his hard work going above and beyond. I will rate this day excellent.

The experience was just too good. The staff , place & services were excellent. Especially Mr. Nickson’s assistance , guidance and great support in making our experience incredible is truly appreciated. Will surely recommend this resort to others.

We had an Amazing time in. This resort, amazing staff and sajid was an amazing staff member will come back here for sure, it was nice time for a vacation as well

Had a wonderful stay 2 days We would like to mention 2 kind staff made our stay memorable, Mr Nickson from Concierge team and Mr Subin from Bay view Bar we so kind and helpful.

We had a pleasant 3-day stay. The all-inclusive package was good value, with tasty food and enough variety, and the hotel was comfortable with nice activities for kids. Special thanks to Billa from Housekeeping for her polite and attentive service. The room was always clean, and her positive attitude made a difference.

Everything from breakfast to dinner was on point, the rooms were clean. We enjoyed though the weather wasn't as good.Doreen housekeeper and housekeeping supervisors hameed did a good job and attended to our problems on time. So did Blessing from the F&B who was very friendly and polite.

The place was always well kept and Doreen made sure everything was in order. Good oversight from Hameed to make sure we were comfortable and well taken care of.

The experience was amazing its a 10 on 10 . We are here for the fourth time and it has always been wonderful . The cleaning done by billie was oustanding and the Supervisor Hameed made sure everything is great and been taken care of. We loved it would love to come here again and again their service is commendable

I was staying in room 21013 I’m very happy with the rom cleaning service everything was great in my stay games housekkping supervisor very kind always ready to help thank you hameed and Doreen for good hospitality we will come back

I'm coming regular and very happy with my stay my room was well cleaned the cleaner billa very nice and kind housekeeping supervisor hameed very helpful and kind person always happy to help and positive attitude thank you

I liked everything, especially sport, gym and sport activities. Thank u so much to animation team, very nice, very smiling and we played bochee with Anna every day, she is very friendly and we wanted to play with her every day.

Very nice service Specially thanks for Nagwa from housekeeping staff . Nice food with different varieties . Clean rooms and very respectful staff

Excellent hotel for service & food. Staff are brilliant and always on hand to make sure you are enjoying your stay. Rooms are clean and tidy.

Sajid has been very good during our stay. He is very friendly and so helpful, and always has a smile on his face when we chat with him.

Dear Alisha , Thank you very much for your kind assistance and excellent service. Your professionalism and warm attitude truly made my stay more comfortable and enjoya

We have recently returned from a ten night stay here. We had a lovely relaxing time with great service, lovely food and really nice helpful and friendly staff. Angela and Mamata in in the main restaurant were exceptionally helpful and friendly. Saroj and Martin at the Beach Bar were also extremely good. All the staff we met were so kind, respectful and helpful. The hotel and surrounding areas were spotlessly clean. The hotel never appeared to be too busy during our stay and we would definitely recommend it.

Amazing staff service. Special kudos to Maraiah and Anamika at the reception for the warm cookies. Exceptional hotel. Will definitely recommend

We stayed for 4 nights and this was our 5th visit and once again, we loved every moment. The staff are always smiling, helpful, and happy to assist without being asked. We were pleasantly surprised when the team arranged a birthday cake and small setup for my sons, such a thoughtful touch! The room was very clean, room service was excellent, and the concierge team (Irfan, Wassim, and Johnson) were super friendly. Thanks as well to Shahid, Sajeed, and Vankata from housekeeping. The kids club was amazing, my boys had so much fun! Big thanks to Theint, Sithara, Iresha, Sarah, Morgan, and Khin for taking such great care of them. Also appreciated the help from Mariam and Anjali at the front desk for finding the Monkey mascot and making the kids smile. This hotel is always our first choice for a family stay. We’ll definitely be back again!

Had a wonderful stay and truly enjoyed every aspect of the experience. The room was clean, comfortable, and well maintained, and the overall atmosphere was welcoming and relaxing. The service was excellent, with staff always being courteous A special mention to Ms. Lobitoli for her exceptional hospitality and attention to detail, which made the stay even more memorable. Her support and warm attitude really stood out.

I like the kids club and aqua park, staff here. Thanks Rajnesh Thanks staff in restaurant Marjan: Blessing. #breakfast

Our stay was amazing we liked everything restaurants, facilities the location is good thanks for all the friendly staff specially mariam she was very helpful and professional

I had an amazing stay even i was sick because of the weather changing and I had fever Mariam from guest relations was following up with me and checking how I am now and even they send me food in the room really I appreciated everything and I will recommend this hotel to everyone and thanks for the amazing staff they're really kind and mariam very helpful

Mariam was very helpful, lovi and aijamal alsobwere super profesional and amazing thanks for everything we really enjoyed

I had an amazing stay at DoubleTree by Hilton Marjan Island! The resort is beautiful, clean, and has everything you need for a relaxing getaway, but what really made my experience special was the incredible service. Mariam was absolutely outstanding — friendly, welcoming, and always ready to help with a smile. She made sure everything was perfect throughout my stay. Yasser was just as brilliant, extremely professional and always going the extra mile to make guests feel comfortable and taken care of. Their hospitality truly elevated my whole experience. Thanks to both of them for making my stay unforgettable. I’ll definitely be returning! Highly recommend this hotel to anyone visiting Ras Al Khaimah.

I'm staying in room 2822 I'm very happy with the housekeeping room cleaning service, housekeeping supervisor hammed always asking about our stay if everything is okay with us ,his team billa did very good job always keep my room clean thank you

Mariam was very helpful and very attentive to answer all questions and she gave us cookies many thank yo thanks to the amazing staff

Melia is good housekeeper she clean we are room everyday . she is very friendly when we need help she always helping as thank you forr melia

We had an exceptional experience from start to finish. From the moment we arrived, we were warmly welcomed by Chocolate Cookies. The hotel is clean, comfortable, and well-maintained, but what really makes it exceptional is the incredible staff. A huge thank-you to Lovi for the outstanding service and for surprise birthday arrangement for my wife. We will definitely return and highly recommend this hotel to others.

Our stay at DoubleTree by Hilton Marjan Island was simply divine! From the breathtaking sea views in our room to the excellent pools and pristine private beach, every moment was a delight. The food was fantastic, and the service truly stood out, with staff like Ajay, Kamal, and Shanti making our visit exceptional. It's a perfect blend of relaxation and enjoyment, and we can't wait to return for more cherished memories in this beautiful UAE resort.

Fantastic hotel we have just returned after a 12 night stay and this was our second time here. Hotel is located about an hour and thirty minutes away from Dubai Centre which we accessed via a car we hired. Hotel staff always helpful and welcoming. Everywhere is spotless and pool areas also kept very well maintained. There are several pools adult’s only pool which only has the sun on it till about 1pm all the other pools are for children and adults. The beach areas also kept very clean plenty of sun loungers to choose from with a beach bar area for snacks and drinks. The man restaurant is self service buffet and although there is a lot of choice it is very much the same most evenings. There are other restaurants you can eat in but these are not part of the all inclusive deal that we went with. Hotel entertainment each night was ok but again pretty much the same each evening. If you do not like walking then this may not be do you it’s a very large complex to get around all mainly flat though. Lovely gardens and well kept. The rooms themselves have everything you need fridge hairdryer etc. Would definitely stay here again😊

Everything was all right! Food, atmosphere, the programne of animation. We'd a chance to be active all the time! It was cool! The girls Ann and Liz were friendly and did activities with a great inspiration. Thanks for good arrangement and relax! We'll come again!

The staff were extremely helpful throughout my stay, always ready to assist whenever I needed something especially Mr. James. The hotel restaurant was excellent—great food, fast service, and a relaxing atmosphere. Highly recommended. Thank You

Islanders has the best brunch in RAK. Vibe amazing. Staff totally another level. Shoutout to Ayush who waited our table and Swastika (She waited out table a year ago. Apologies for the delay in recognising her effort. I could not remeber her name)

I had a great experience thanks to Room Attendant Aura. She kept my room perfectly clean and tidy, and her friendly attitude made my stay even more enjoyable. Really appreciate her hard work!

Spend a great time in this wonderful place. Good for families, kids and adults. Delicious and varied food. Big territory for walks. Good service. Special thanks to Anisur for attentive attitude.