Hotel Scalinatella

A kilátàs, a hotel teraszai, medencéje. A személyzet kedves és segítökész mindenben!

Nem volt

Tutto

Beautiful amazing and clean hotel . One point though 5 star hotel with no coffee/ tea facilities was a little frustrating

Das Frühstück war ausgezeichnet, der Service war sehr aufmerksam. Alles im klassisch-italienischen Flair. Wir hatten von Spanien kommend leider nur 2 Nächte zur Verfügung. Concierge Giulia hat mit Ihrer hochprofessionellen und freundlichen Service-Einstellung, der Beratung und der Organisation unserer Tage auf Capri maßgeblich für den hervorragenden Eindruck unseres Aufenthalts beigetragen.

Очень дружелюбный персонал, отель расположен в 3 мин ходьбы от магазинов, отличный вид на море. Обязательно вернемся

Все понравилось

we loved our up graded room. The location was perfect and the pool was very relaxing

We had an upgraded room. however, the door kept on getting stuck because it was nearly painted and dis aligned There were several times we could not get in easily

El staff muy servicial en todo momento, mejor hotel de Capri. Excelente recomendaciones de restaurantes, paseos / Tours.

L’accueil la vue

Rapport qualité prix

Very nice place family was there and that shows the attitude they have making sure it is running to the highest standards

Located just of the centre of all of the high end shops

La bellezza di posizione ed il blu onnipresente

La colazione mi aspettavo fosse piu ricca...ma tutto molto buono

Service impeccable et grande amabilité Belle vue Bonne insonorisation Au calme Très bon petit déjeuner

היה מדהים מרגיש כמו בית משפחתי

El personal, las vistas y las piscinas son espectaculares

Hay partes del hotel que son más antiguas y que les vendría bien una reforma

Location, ospitalità e servizi

Davvero nulla

Vista mare stupenda, posizione ideale vicino alle principali attrazioni ma leggermente defilata dunque più tranquilla. La piazzetta dista 10 minuti a piedi, i faraglioni distano 15 minuti a piedi. Hotel davvero scenografico. La gentilezza del proprietario che ci ha fatto un upgrade mettendoci in una suite stupenda.

Prezzi molto alti, in linea con Capri.

This was a lovely property. Unpretentious and comfortable. The staff were friendly and very accommodating. The food was delicious.

Nothing

Very beautiful view

Restaurant recommandation was bad because of a conflict of interest I think.

Lovely

Neat place and friendly staff and the concierge team was amazing also the guy in the port need a promotion such an amazing guy

My room had no accessories or even a bowl for my fruit, I had to order my own flowers for floral, but after I upgraded rooms my actual room was fantastic and enjoyed it but have just never stayed In a room at that price with no accessories, art, or floral, there was an orchid but the room just wasn’t appropriately appointed given what I was paying. I will be back in September I always have a lunch or two every summer at scalinatella and will continue to do so but probably stay in villas as I usually do when I return in September instead of scalinatella.

Increíbles vistas y servicio. Apenas llegamos al puerto de Capri nos recibieron las maletas. La comida increíble. El servicio de Tito impecable.

Location is good, staff good, beautiful pool. Very tasty restaurant by the pool. Overall I would rate the hotel pretty good, but.....

Only one thing that made me a "No Go" to this Hotel for next visit as i am a frequent visitor for Capri. Specifically booked with 50% refund terms. Unfortunately then my doctor called and i had to shorten my trip for one day. On arrival they told me to contact booking.com for this. When Booking asked to refund 50% of the unused last day due to circumstances, the hotel said it was a mistake on booking.com rules and refused to refund as agreed by terms and conditions. Just this one small bad attitude changed the entire stay quality. I am sorry, but if I book by the terms, and pay 800+ euro per night, then there must be some respect to rules, and this was not acceptable to me. I still have some guidance in e-mail from booking.com who was very helpful on this matter, but I don't have time for this. So people, don't believe on whats written in your booking.com app as terms and conditions for refund.

Camera troppo piccola e con pochi confort considerato il rilevante prezzo pagato

Sus vistas

Creo que falta remodelar un poco las habitaciones. Entiendo la historia de la familia pero es algo raro y las habitaciones un poco antiguas.

The hotel is very stylish, with a great atmosphere and an excellent location. The room was comfortable and beautifully designed, the breakfast was very good, and the staff was always kind and helpful, doing their best to assist with everything. Overall, a very pleasant experience

The hotel is perfectly located - on a quiet small street leading from the historical central square of Capri to Faraglioni. All sightseeing places like Augusto Gardens, the main square of Capri and others can be easily reached by walk. There are swimming pools overlooking the sea. The exterior and interior are very nice. The staff is friendly and ready to help.

Nothing

L’emplacement incroyable, la piscine, le petit déjeuner le personnel top

Rien

Tutto perfetto: la suite, l'esposizione della camera, i servizi, la pulizia, il ristorante, la colazione. Se fosse possibile ancora più in alto la valutazione di tutto lo staff: efficienza, cortesia, disponibilità, il sorriso e la simpatia top.

Le service l emplacement le calme le raffinement

Certains équipements un peu vieillots

Un luogo magico ! Non vedo l'ora di tornare.....i proprietari ed il personale sono speciali grazie di tutto

Niente

Sempre bello!

Le aree comuni, zona piscina e ristorante stupendo. Alcune delle stanze potrebbero essere rinnovate, ma sono comunque ottime.

Overall excellent

Prachtig uitzicht! Niet te ver stappen!

Bij aankomst zou vervoer inbegrepen mogen zijn voor de prijs die je betaald hebt

posizione bellissima in un contesto magico, accoglienza superlativa e servizi eccellenti.

Posizione e cortesia del personale

Nulla in particolare

Emplacement central, personnel adorable

Un hôtel avec une vue imprenable sur la mer. Une très belle chambre, literie parfaite, service en chambre irréprochable, room service également, grande terrasse dans le prolongement. Restaurant hors saison plus réduit probablement qu’en haute saison mais carte très variée et cuisine de grande qualité. Petit déjeuner lui aussi moins pléthorique qu’en saison mais l’essentiel y est dans un cadre magique. Piscine chauffée, terrasse et vue merveilleuse.

Il manquait juste de quoi se faire un café ou un thé mais le service en chambre était rapide !

Julia at the front desk was just the nicest person on the planet. We only had 1 full day to see everything and she made us a map and helped achieve the most unbelievable day on Capri!!

sitting on the deck in our room at night was like a fairytale however on the second night the deck adjacent to ours had a man talking on speaker phone for two hours!!!!! So rude and selfish. Anyway the decks have no privacy from hearing other guests . The rooms, linens and pillows are heavenly

Tal vez una de las mejores experiencias de mi vida en cuanto a hotelería. Desde que llegamos nos sorprendieron con la actitud, la simplicidad del check out. Todo el personal está enfocado en detalles que siempre sorprenden. Sin dudas el momento del desayuno fue excepcional, a destacar la atención de Tito, pero es igual en excelencia la experiencia de utilizar las piscinas que son preciosas, y la ayuda que nos brindaron en el check out fue increíble, nos organizaron todo de manera excepcional. La vista del hotel, la belleza de las instalaciones, el cerámico de los pisos, la decoración, todo es 11 puntos sobre 10. Estamos muy agradecidos con mi señora de haber pasado nuestro 25 aniversario de casados en La Scalinatella. Y vamos a recomendar este hotel siempre.

Top everything

Nothing

localização e vista excelentes, piscinas ótimas, arquitetura linda

nada poderia ser melhor

This was one of the most beautiful hotels I have stayed in. Amazing location, pools were immaculate, and staff was great. The room was spotless and the view cannot be beat.

HOTEL LIMPO, BONITO, ELEGANTE COM EQUIPE MUITO CORDIAL ! VISTA LINDA, LOCALIZAÇÃO EXCELENTE ! É UMA GRANDE EXPERIÊNCIA. CAPRI É UMA EXPERIENCIA INESQUECIVEL

O CAFÉ DA MNHÃ PRECISA MELHORAR , NÃO É DO NÍVEL DO HOTEL. A ACADEMIA PRECISA DE MAIS INVESTIMENTO, NÃO É DO NÍVEL QUE O HOTEL MERECE. SE VOCÊ TEM PROBLEMA DE LOCOMOÇÃO, AVISE NA RESERVA PORQUE O O HOTEL TEM INUMERAS ESCADAS PARA ACESSAR O QUARTO.

Tolle Lage, ruhig

Die Atmosphäre sehr kühl , wie die Ausstattung….. Die Auswahl beim Frühstück nicht abwechslungsreich. Scheinbar ist viel mehr möglich, wird gar nicht kommuniziert. Das gehobene Personal ist nicht wirklich an den Gästen interessiert

Vynikajuca poloha, vyborne vybavenie, velmi profesionalny manazment, pozorny a mily personal hotela, cistota na vysokej urovni, naozaj proklientsky pristup a snaha vyhoviet klientovi vo vsetkych oblastiach, urcite sa vratime

La posizione top

Molto datata e adatta a clientela straniera, in particolare la colazione

I do not like to over-hype things, but this hotel was among my favorite hotels I have stayed at, and my wife and I have stayed at some great properties. From the excellent service to the fantastic pool and hotel design and the quiet location a quick walk away from the main town, Hotel Scalinatella is the place to stay in Capri. Everything is spotless. The staff are kind, attentive, and courteous.

The hotel was beautiful and located close to city center. Service was great putting out clean towels twice a day. Hotel arranged our departure by purchasing ferry tickets and taking our luggage straight to the ferry.

Food and drinks were expensive at the hotel.

Scalinatella is located in a beautiful and quiet spot in Capri. The view is AMAZING. Our room was wonderfully appointed. The staff could not have been more friendly and attentive. Breakfast was top notch. Highly recommend.

The property was beautiful and the staff were outstanding!! I would definitely recommend this hotel . It's a must stay !

Exceptional service from the moment we arrived. Family owned business. I could not recommend higher. One of the best experiences at any hotel I have ever stayed.

The staff were very welcoming and took good care of us, and helped with the private boat and ferry transportation!

Fantastic hotel. Great location. Super clean with great staff. We will definitely be back

Absolutely fantastic stay! The staff was incredible. 10 out of 10. I’ll be coming back!

Excelente servicio con la amabilidad como si estuvieras en casa