Il Capri Hotel

Veronica, Mariela, Federica and Lia; in fact ALL the front desk attendants were fantastic. They really made the stay special and much easier! Dan Alan Erwin

The hotel is pricy. Room 103 is beautiful but a little difficult to get to….not much you can do about that!

Excellent staff. Beautiful hotel.

The rooms carpet needed cleaning but the bed was comfortable, the cookies they gave us were delicious the view was spectacular and the staff was very friendly even at the end of tourist season

l'Emplacement et la vue

Pour une chambre à 950€, il n'y a pas de coffre fort, il n'y a pas de télévision, il n'y a pas de mini frigidaire, il n'y a pas de cafetière, il n'y a pas de moquette mais une espèce de corde qui fait mal aux pieds

lovely stay! the hotel had everything we need and more. we stayed here for six nights and it was so beautiful, a bit pricey but that’s capri. the staff was so attentive. the hotel was very quiet and i can count the amount of times i saw other guests though. if you’re looking for crowds of people you won’t find it here. we enjoyed it as it was a relief to escape crazy capri a few minutes away. location is perfect, walking distance to capri but far enough for some quiet.

Great hotel and excellent service! Thank you to Alex and Irini lovely people and the rest of the staff very sweet and helpful as well 💖

Konumu,çalışanların güler yüzü,kahvaltısı. Çarşıya yakın olması inişli çıkışlı capri için inanılmaz:) rahat

Krem yoktu,tarak ,diş fırçası ve kulak pamuğu gibi klasik ihtiyaçlar kitler yoktu

Oda büyüklüğünü beğendim, tahmin ettiğimden daha büyüktü. Kahvaltıyı öok övmüşlerdi yorumlarda, kahvaltı açık büfe değil, menüden seçiyorsunuz. 1 yumurta, 1 yan ürün, 1 tatlı seçme hakkınız var, içecekler de dahil. Kahvaltı lezzetliydi. Bunun dışında bu otelde söyleyebileceğim iyi, tek bir tane şey bile yok.

Herşeyini. Tek tek yazacağım. 1- odada Minibar kurgulanmamış, soğuk içecek bulamıyorsunuz. Oda servisinden istemeniz gerekiyor, gece 3’te susarsanız ve soğuk su içmek isterseniz su yok. Başucuna konan sular da arıtma su, inanılmaz kötü asla içmedik. 2-odada kasa yok. Hırsızlık yaşasak ne yapacağımızı bilemeden hep korka korka çıktık odadan. 3- herhangi bir yan ürün kullanım hakkı yok. Odada kullanmak için tek kullanımlık terlik, Diş fırçası, macunu, kulak pamuğu, pamuk dahil hiç bir şey yok. Herşey odaya konmuş, ve yanlarına ücretleriyle. 4- odada dolap yok. 1 kulube gibi bir şey konmuş. Ben large odada kalmama rağmen ortalıkta tutmak zorunda kaldık herşeyimizi. Tasarım için düşünüşmüş herşey ama konfor ve ihtiyaçlar önemsenmemiş. 5- oda kapımız yere sürtüyordu, kaç kere takılıp düşecektik açılmadığı için. 6- Duşumuzda cam yoktu, her duşta heryer su oluyordu. Aynı zamanda duşun zemininde su birikiyordu 7 cm derinliğinde. 7-ayna sadece banyods olduğu için giyindikten sonra bakmak istediğimizde de eteklerim ıslanıyordu. 8-odaya ütü bile isteyemiyorsunuz, sağlık ve güvenlik gerekçesiyle getiremediklerini söylüyorlar. Bu otelde her şey ama her şey ücretli. 9-Concierge ile ilgili de çok şikayetim var ancak sıralayamayacağım, yetenekli ve tecrübeli bir ekip bulunmadığını söyleyebilirim. 10- Bir de olay yaşadık. Otelin girişine (150 cm kapı genişliği), 70 cm genişliğinde ferforje demirden bir karşılama koymuşlar, amacı kapıyı açık tutmak ve okunamayan bir şeyler yazması. Bir basamak yukarı cıkıyorsunuz, dapdar bir karşılama alanına kocaman bir masa, kocaman bir ferforje karşılama alanı derken, sağdaki ferforje demire çarptım. Kolum içine girdi. Biz bunun tehlikeli bir şey olduğunu, çıkışlar için risk taşıdığını o telaşeyle anlstmaya çalışırken, Otelin çalışanlarının tarzı şuydu: “Baksaydınız, görseydiniz. “Bugüne kadar 1 kişi bile buna çarpmadı.” 11- otel labirent gibi. Odalara çıkan asansör yok. Merdiven kullanımı şart. Desteğe ihtiyacı olan biri burada konaklayamaz.

Não tinha frigobar , lençóis com pouca qualidade

Amazing stay, central and the restaurants were great. The staff are friendly and wonderful.

Beautiful hotel, great location, amazing rooftop pool, great food, amazing staff and service

Great value

Il Capri Hotel was an amazing place to stay during our trip to Capri. It is conveniently located in the heart of the Piazzetta area and is walking distance from all the shops, cafes, restaurants, bus stop and funicular. The pool area has a stellar view of the island and they even have a rooftop restaurant and bar called Deviant. Our hotel room was always kept clean and they gave us complimentary water and a pastry for my wife and I. Definitely would recommend staying here.

Il Capri was wonderful all around! Beautiful design and architecture and very friendly staff. Great location!

NOTHING!

To the Management and Owners of Il Capri Hotel, My Italian colleague – an attorney – and I were guests at your hotel from May 27 to May 29. I am compelled to inform you that we left with a deep sense of disappointment, feeling that we had been shamelessly misled. The service and interior of your hotel clearly do not meet the declared 5-star standard. I have been a practicing attorney for over 30 years, and one of my clients is a chain of certified 4- and 5-star hotels. I know very well how difficult it is to obtain a five-star rating in a civilized country, how demanding it is to maintain it, and how easy it is to lose it. Moreover, my colleague – an Italian lawyer – is an official legal representative of AICA (Italian Association of Hotel Chains) and is personally familiar with their classification procedures and compliance standards. Our disappointment began when the bellboy confused our luggage and delivered it to the wrong rooms. Admittedly, this could be written off as the inattention of a single staff member. However, the carpets in the rooms were old, dirty, and had an unpleasant odor. In the bathroom, there were no complimentary essential toiletries – something that is absolutely required for a hotel claiming to be five-star. On the morning of May 28, my colleague attempted to use the swimming pool for a quick refreshing swim before our important meeting at 9:00 AM. Hotel staff denied him access, stating that the pool only opens at 9:00 AM. Later that same day, in the evening, I personally asked to use the pool to unwind after a long day and help me sleep better. Once again, I was refused, with staff saying the pool was already closed. The next morning, on May 29 at 08:40, I politely asked the front desk if I could use the pool just a few minutes early so I could be refreshed for a meeting scheduled at 9:30 AM.

Everything great, great location, staff excellent!

We had the most fabulous stay! The hotel staff was very friendly and attentive to our every need. They went above and beyond to make our stay comfortable and enjoyable, and had great recommendations for dining on the island. The hotel is centrally located in the best area of Capri and is a quick walk to excellent shopping and dining. We were also surprised when the hotel left us the most beautiful flowers to congratulate us on our wedding a few days prior. The food and cocktails at the restaurant were enjoyable as well. We will definitely come back to stay here again!

Fantastiskt hotell med underbar hjälpsam personal. Vår lilla hund var också hjärtligt välkommen! Underbar frukost! Bästa läget på Capri och lätt för taxi att stanna utanför. Utsikten oslagbar och en fantastisk takterrass med pool på taket!

As part of a trip through Italy we booked a 2 night stay here but had to make late amendments as our infant daughter became ill and joined us on our trip. All accommodations bar Il Capri helped us either amend or cancel our bookings – many booked under the same terms. Il Capri hid behind their policies advising they would not check us in if we arrived and refused to cancel our booking. They took our money and ran leaving us having to source emergency accommodation with a sick infant. They became threatening when challenged. I would not recommend based on how they treated me and my family and would advise them to learn from their peers.

The front desk is very nice and helpful

Beautiful property. Centrally located.One of the staff members, Luka was exceptional!

No coffee in room. No iron/ steamer in room. Clothes are ironed for you for an extra charge. Too may marketing products scattered across the room and bathroom.

We loved our stay at Il Capri! Not only was the hotel darling, but it was so conveniently located next to the funicular. Made it very easy coming from the ferry to get our bags up the hill and checked in. The staff were 5-stars, from check-in, to the bar to the porters. All went above and beyond to make our stay wonderful. My notes on the property condition could partially be due to weather (some moisture in the room) and an old mattress. We had some drooping in the middle of ours that could be improved with a mattress topper or new bed. Other than that - I definitely recommend as a place to stay. We would return.

It took me ages to decide on which hotel to book. I made the right choice! It was easy enough to take the funicular and walk the distance to the hotel, if you want to save Euro 25 for a quick ride. Hotel has been renovated very tastefully. Breakfast was very good and the staff, especially Luca was just amazing. We loved it and if ever back in Capri I would not hesitate to stay in the same hotel again.

Wonderful stay!

Worth it

Amazing hotel. Amazing location.

Cette hôtel est super bien situé mais le décors est pris dans le temps . Les uniformes du personnel son désuet et même malpropre . Les chambres laisse à désirer par le décors, les tapis sont tachés , la céramique de salle de bain sont désuet mais le plus important les matelas des lits sont les pires que nous avons jamais vues. Nous avons adresser le problème malgré le staff et seulement 5 ou 6 chambres occuper sur 30 chambres il n était pas capable de nous présenter une chambre avec un lit convenable . Tout les matelas sont complètement défoncée ou briser nous sentions le font des lits et des springs des lits . Pour ce qui est du reste le services est très bons . Nous n avions rien à dire à ce propos . Si le confort et la propreté est important pour vous passer votre tour .

Leah and the entire front desk crew were amazing

We had a wonderful 3 night stay at Il Capri Hotel. The staff was fabulous and we had a beautiful room with a balcony and incredible view. We enjoyed the rooftop pool and the bar. An added bonus was the high quality sheets and pillows!. Great location to shops and restaurants as well! We would definitely stay here again.

Hotel excelente! Localização perfeita. Dar pra fazer a pe os principais pontos da ilha de capri. Atendimento, limpeza, funcionários e café da manhã, de cinema! Vale muito!

Extremely accommodating. The elevator helped us with our luggage. Our room was charming. The sea view rooms are gorgeous. The location to Capri center was extremely close. Their restaurant was amazing. And the free breakfast was Perfect!!!!

Loved the interior and vibe of the hotel. Close to Capri main square and town.

Great location excellent service staff was very friendly and helpful

Nothing it was great

Nicely located at city center , quiet and clean , big room . Very good breakfast

Superior room was located at the basement , which was not expected . Also the air conditioning was noisy . There were up and down steps in order to move the luggage in the room , may be difficult for some people . No personnel to do it at departure .

I was hoping for something much more. Staff was helpful but the hotel simply wasn’t what we were expecting It doesn’t have an elevator The pool seems beautiful in photos and once you get there it’s a shallow pool and for you to go to a restroom you have to go down 4 floors When we asked for body lotion they said they didn’t had that but you can buy one for 80€ I wouldn’t return to this hotel

Very nice property, very well decorated and a nice theme. Location is absolutely perfect just a few mins walk from Capri centre. The breakfast is fantastic

The only thing negative is that the contents of room needs some improvement. No mirrors in the room, only in the bathroom. No lockable safe in the room, but they can be requested to be added, just a bit unusual to not have them in every room as standard. No iron or ironing board available upon request, only a laundry service at cost. Other than that the hotel was brilliant

Great hotel and location

Great location

Food options and service quite basic

Beautiful hotel in a stunning location

Everything was perfect

This place is horrible, nasty, horrific and not safe to stay at. I would never leave a bad review for anything normally but this place has made me. The managements treatment is threatening and agressive, stay safe and steer clear of this dump.

This place seems to good to be true, but it is actually incredible. We learned on our trip that Capri is an island of traditions which makes newer places like this hard to gain demand compared to the older establishments. The staff were all very friendly, but I'd like to give a special shout out to Luca who made us feel like family. He went out of his way to make sure we were taken care of and had the perfect honeymoon vacation.

Great boutique hotel with a nice bar and great night club and great dj. I had a room with a view of the gulf and the the vesuvio. staff remembers immediately your name and room number! ignore the negative reviews. you have always consider its capri and rooms always small and not cheap!

Everything!

Wow! Gorgeous old style property in immaculate condition in the heart of Capri village overlooking the sea! Room was classicly decorated and very comfortable, facilities impeccable and the staff, particularly Frederica who was so patient with all of my requests, was absolutely top notch and warm. I would recommend this hotel to anyone and will definitely return again and again!

Advertised as 5 Star Delivered 2 Star. No TV, refrig, minibar, coffee in room. Stained carpets and lumpy mattress. Mgmt was uncooperative in refunding our prepaid money and we still left with 2 nights remains on our reservation. Very limited breakfast option when advertising breakfast included. Decor was tacky too. Having said this the views are excellent.

Location near city center and good view.

No TV, refrigerator, mini-bar or coffee in room. Worn/ badly stained carpet. Staff tried to put us in a room with metal stairs leading to loft bedroom. No two pieces of furniture matched. They moved us to a smaller room without stairs but would not reduce the rate. We prepaid for 4 nights but only stayed 2 nights. Not 1cent of refund! Looks like business is bad at this hotel. Breakfast is included but from a limited menu. As much as we like Capri we would never recommend IL Capri Hotel.

This hotel was great!! Amazing location in Capri and so clean. We loved it. It’s just recently renovated and is very beautiful. The only thing I would say is that the communal areas (restaurants, bars, lobby, pool) are a little disjointed. They are not all in the same place- for example for the pool you must go to the roof but then to get a drink you need to go down 2 flights of stairs and over a bridge. The lunch restaurant is an area across the street. Also- something to consider-we barely saw anyone else at the hotel the whole time we were there- so it didn’t feel like a place to gather with others like other hotels do. Some may even feel that this is a good thing! Considering the fact that it is new- this is an excellent hotel- just depends on what you are looking for. Bed was comfy, breakfast included, staff was amazing and so attentive, and we loved the location!!

Absolutely mediocre service. They claim it’s a 5 star hotel, however it felt as if it was a 3 star hotel. They make you at for every single little thing. They charge you 15 euro to bring up room service on top of the charge of the food or drink. 15 euro delivery fee for room service. Absoleutly unique and strange. No amenities what do ever, not even a body lotion or a mini size anything, but they have a mini bar in the bathroom full of products for sale and purchase. They forget to clean parts of the room properly and when you tell them to do it they speak extremely rudely to you like they are doing you a favor. The absoleutly mini closet that is half full for products for sale is ridicuslous. Not even a room slipper they provide, and especially when the floor hurts your foot if walked bear foot. They rave about the breakfast but it’s completely mediocre. Shockingly rude staff that lie completely about everything you try and argue. Worst experience of my life for a 600+ euro a night in Capri.

To say we loved this hotel would be an understatement. From the second we arrived we were blown away by the property as well as the staff. This hotel was absolutely gorgeous, and the views were unbeatable. The staff was incredible and took such amazing care of us. Breakfast every morning was delicious, and apertivo on the rooftop was perfect. We can’t recommend this hotel enough! We will be back.

The location, decoration and the vibe of the hotel was so nice

They didn’t offer hotel staff such as slippers or shower cap.

Best location in the hill and near old town, taxi and buss station. Great breakfast. Good view.

It is a great boutique hotel in the perfect spot in Capri. You can reach by taxi, the funiculare and the bus station are 2 min walk and the piazzeta right there. Breakfast was great. They don’t have elevator, though. Our room had the a gorgeous view but by stairs. They help with the luggage. Highly recommended

Staff was incredible Loved my sea facing room Loved the food for breakfast

No elevator Everything extra in room, not even body lotion? Room needs some upgrades and furniture refinishing The bed is box springs??

Muito confortável e bem localizado

Hotel muito bem localizado, fiz uma solicitação especial para comemorar aniversário de casamento e deram a maior atenção e carinho.

Awesome place to stay while in capri, very nice rooms and friendly staff

Beautiful belle epoche, quaint hotel. Very friendly staff, great “walk to many restaurants”location. Only drawback is lack of elevator, be sure to ask for lower floor as stairs are steep.

It is very nice hitel but much overpriced. Stuff is very nice, room is very beautiful, but breakfast very ordinary . No lift . But main thing- the feeling wa that they wanted more and more money from you. Even slippers put into your room were @150?Euros, Body notation - only for sale. But prices were not attached - so you do nit know how much it will be charged. Very noisy outside- so many tourists passing under your window.

O hotel fica localizado próximo ao centro de Capri (no alto da ilha) e próximo ao funicular e à estação de ônibus. Há restaurantes, supermercado e lojas próximas. A vista do quarto e da área da piscina é linda!! O staff foi muito atencioso e protocolar. Pontos de atenção: carpete do quarto e chão do banheiro são muito desconfortáveis para estar descalço e o hotel tem elevador somente até o 1o andar. Também achamos que há poucas opções no café da manhã, apesar de ser muito bem feito. Ficamos desconfortáveis com a quantidade de itens à venda no quarto. Eles deixam chinelos, roupão, camisetas, entre outras coisas (ocupando espaço) no quarto já com as tags de preços (altos por sinal). Não há frigobar no quarto (é preciso solicitar).

The location

The bed not comfort

Worst bed I ever slept on in a 5 star hotel

so friendly and helpful

We loved the boutique property. The staff was very nice to upgrade us to a larger room without asking. The location was very convenient for dining and shopping.

Could not have picked a better place to stay. The design and ambiance was exquisitely curated with a Wes Anderson aesthetic. Staff was very friendly and helpful, the view from our room was unbelievable and location was a 100/100 super close to the funicular and piazza which made it easy to walk everywhere and also near the taxi and bus station. Our stay was memorable, I wish I could have stayed longer. Whatever you see on instagram that Capri looks like, this hotel is the epitome of that much

Everything was amazing

Everything

Nothing

Hotel incrível

We stayed at this Hotel for 2 days in September. Our friend made the reservation via another travel platform. After paying 600 plus euros per night, we were under the impression that we would have stayed at a 5 stars hotel (for TripAdvisor4 stars). But, to our surprise, the tiny room (upgraded!!!) that they gave us, had: - N​O safe, - N​O fridge, - N​O TV!!! Unbelievable??? The same applied to our friend's room. The bird cage closet for our clothes, was half full of advertising clothing for sale. The bath had N​O amenities at all - not even Q-tips, but it was stocked again with creams-soaps, snacks (ok!) etc, for sale!! They even sponsored a sex toy!!! (photos of all above available on request). And if you did not have your own slippers, Yes!, they were selling their own for 160 euros. Apparently, we rented a small boutique not a Hotel room. Even a 3 stars small Hotel offers you some basic amenities. I strongly wonder how the Italian authorities issue the stars. The staff were extremely polite and friendly and were trying to please us under these circumstances. Two hours after my strong complains, they called to tell me they "found" a safe! and asked if I wanted it. And three hours later they also "found" a fridge and asked me again if I wanted it. I declined to both. I used my suitcase as a safe and drunk warm water. And of course, NOT a word about NOT having a TV in the room. Crazy? Unbelievable??...Yes! Avoid it!!! It is a cheat!!!

The staff service was excellent and Leah was wonderful. The rooms have elegant decor and the view and amenities were lovely. Breakfast was incredible, dinner at the rooftop was a special experience, and all the cocktails and dishes were an extremely high calibre - the hotel is a true international contender in the heart of Capri.

The hotel doesn’t offer irons in rooms but they have a pay for use service. They tried to accomodate us in this regard which was appreciated.

Position and standard from towels to staff from cleanliness to service

There we’re marketing products left on the room l did not like that but that’s a personal preference

The view from the rooftop restaurant and the breakfast restaurant was beyond compare! The food was wonderful! The complementary prosecco on the rooftop every night was a very nice touch! It was a very romantic place to stay! The staff was very friendly and welcoming.

The service and attentiveness from everyone was incredible. Loved the rooftop pool and our wonderful dinner at their rooftop restaurant. Views are spectacular!

Everything was perfect!

My stay at Il Capri Hotel was truly exceptional. The staff's incredible friendliness and attention to detail made me feel incredibly welcome and valued throughout my visit. The rooms were nothing short of luxurious, with elegant decor, comfortable beds, and stunning views. The hotel's amenities, including the restaurants, added to the overall experience. Its convenient location made it easy to explore the surrounding area. Il Capri Hotel offers a remarkable blend of hospitality and comfort, making it a top recommendation for a memorable stay.

Nothing

Actually was a department store selling their goods zero amenities (slippers, shower cap,etc)no refrigerator no safety box no tv

This property was in just the perfect location, just outside of the city center where you can walk into the hustle and bustle or opposite to explore other hidden gems throughout the island. It also had amazing views from most venues working the hotel.

We really enjoy the location, the staff’s attentiveness and the cleanliness. The restaurant was also amazing, and the breakfast was as well!

Very friendly

The IL CAPRI Hotel is a gem on the island of Capri. Although not inexpensive, it is actually a value in comparison with many other hotels on the island. The property is an easy walk (even with luggage) from the cable car that brings you up from the port. The rooms have very nice views and comfortable beds. The bathrooms are large by European standards, The staff is the real gem. They are friendly, attentive and go beyond expectations (shout out to Michele). The included breakfasts were good and the service great. They had good suggestions for other restaurants for us and even looked them up on their own phones to give directions. We thoroughly enjoyed our stay there and heartily recommend this hotel.

Loved the hotel and staff , they were extremely helpful in providing excellent recommendations and making us feel welcome . I would definitely come back in a heartbeat and didn’t want to leave ! Also the daily breakfast was exceptional

The pool is shallow and more of a dipping pool, it’s also not heated - I think that’s typical in Italy but would have been nice

Great location and accommodations. The staff was amazing and the restaurant and bar were superb.

Nothing.

Beautiful new hotel in Capri. Modern yet welcoming interiors, rooms are great. Staff are wonderful.

Small pool, not for lounging out all day.

The staff was amazing and the hotel was very clean and in an amazing location. I highly recommend!

Il Capri Hotel was fantastic. The style is amazing and we felt like we were staying in a Wes Anderson movie. Perfect location, great view (the pool!!!), nice staff. Only annoyance was that every surface and hook in the bedroom is covered in products for sale. They really push the hotel merch. Definitely recommend this place and wish we had more time there.

Team is the best

Great!

Nothing

Everything was perfect

Hotel nella media , buona posizione ma camere piccole e non sempre luminose e con vista. Noi ci aspettavamo una camera standard ma non aveva niente a che fare con la foto sul sito. Abbiamo fato uno upgrade di €250 a notte per evitare di guardare una parete con la machina dell’aria condizionata a Capri Camere poco attrezzate, no frigo ne acqua fresca. La colazione solo su menu’ poco assortito e poco Sud

Location is perfect Staff amazing and helpful

The breakfast has fine the location was also good

the room!! The room was small no wardrobe space no fridge to was an awkward room