Wester Bonhard
Wester Bonhard, Murrayshall Road, Scone, PH2 6AY, United Kingdom- Site
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Luxurious Accommodation
Experience comfort and style at Murrayshall Country Estate in Perth. Each room features a wardrobe and a flat-screen TV, with some offering picturesque garden views and a private bathroom for ultimate relaxation.
Culinary Delights
Indulge in a delectable Full English/Scottish breakfast and savor the flavors of British cuisine at our on-site restaurant. Let your taste buds revel in the culinary experience during your stay.
Outdoor Adventures
Embark on a journey of outdoor exploration with a variety of activities both on and off-site. From leisurely walks around the Estate to enjoying two magnificent parkland golf courses, there's something for every adventurer.
Book now to immerse yourself in luxury and adventure at Murrayshall Country Estate.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
21 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
21 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
21 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
24 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Sofa bed (Variable Size), Sofa bed (Variable Size)
Room details
26 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Bunk bed (Variable Size), Sofa bed (Variable Size)
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
26 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
27 sqm
Garden View
In-room amenities
1 King Bed OR 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking, pet friendly
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Daily housekeeping
Accessibility - Raised toilet seat
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and laptop workspace
Comfort - Daily housekeeping
Accessibility - Raised toilet seat
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
25 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Prachtige kamer in een mooie landhuis.
Het eten in het restaurant was heerlijk en de bediening zeer vriendelijk en behulpzaam. Maar de ambiance die op het landgoed wordt ervaren, is nog niet helemaal goed doorgevoerd in het restaurant.
Cadre au milieu d'un golf, décor, confort, calme, petit déjeuner excellent, service parfait.
Restaurant de base peu agréable et nourriture peu raffinée. Il faudrait tester le restaurant gastronomiuqe mais les prix y sont très élevés.
Verry satisfied Pleasant staff and a nice hotel
A little expensive in the restaurant
Nice setting and surroundings
Paid for a suite which was good but no fridge was very disappointing
Location lovely. Very comfortable.
Breakfast was a bit lacklustre. Room was small but very comortable
Fantastic quiet location, lovely walks and views
Cleanliness of room - drain smell from shower - drain cleaner was needed. Room walls and furniture edges battered. Room door difficult to open and close. Some staff appeared to lack experience - we were not offered the breakfast menu and so we didn’t know there were options other than self-service. Waiter forgot my drinks order, so we ended up order directly from the bar.
Super comfortable beds and quiet rooms
Breakfast could have been better
Relaxing atmosphere with very friendly and helpful staff who are not pretentious at all. Excellent food. Prices very reasonable for this type of hotel.
Nothing comes to mind.
Good evening meal. Great staff. Beautiful setting.
Die Lage ist sehr schön, das Personal ist sehr freundlich und das Frühstück sehr gut mit wunderbarem Blick in den Garten
Der Ausblick aus unserem Zimmer und der Teppichboden in allen Fluren.
Great place with beautiful views. Lots of things to do if you want to do them. Otherwise very relaxing. Staff very good.
Thought it was a little expensive but I guess you only get what you pay for.
It was a lovely hotel nice surroundings, food was good so were the drinks but a bit pricey for certain things. Staff were all really nice and the waitress we had at dinner was the best, really nice young girl.
Out in the middle of nowhere so we had to spend our time at the hotel but chose it for that reason
Leider hat uns die Unterkunft insgesamt nicht überzeugt. Vieles wirkte etwas heruntergekommen und nicht besonders gepflegt. Vor allem unser Bad war sehr unangenehm: Der Abfluss funktionierte nicht richtig und es roch deutlich nach Schimmel. Auch das Abendessen konnte uns leider nicht überzeugen – die Speisen waren insgesamt sehr fettig und ölig. Das Personal war zwar freundlich und bemüht, konnte unseren Gesamteindruck aber leider nicht wettmachen. Wir würden die Unterkunft daher nicht weiterempfehlen.
A truly dog and human friendly hotel. Staff were very professional and helpful especially Danielle on reception and Ryan in the dining room. Food was excellent both breakfast and dinner. Access to the golf course makes it a great place to walk the dog's.
Nothing comes to mind.
The property was lovely and the rooms clean and comfortable
The food was very over priced and we were very disappointed with the quality of the food. Very basic and minimal for the price.
VERY SOLID HOTEL ALL ROUND - IMPRESSIVE BUILDING, ROOMS, STAFF AND F&B
A truly wonderful place to relax. Close to Perth, yet very rural, this beautiful old mansion is located right next to the golf course. There’s plenty of parking, and the room had everything you need for a pleasant and relaxing stay. Breakfast was excellent, and the bar and restaurant stay open late in case you arrive a little later.
Nothing at all
Good breakfast Lovely grounds Nice shower
Room too hot overnight despite open window . Food at dinner was not as good as described.
The staff make this hotel. So friendly and accommodating
My initial room 27 was tiny. Advertised as a king room. The bed was king size but the room and ensuite certainly were not
Breakfast was excellent. Staff were very attentive, polite and helpful. Room (Murray Room) was excellent, very comfortable, very clean and bed sufficiently large and comfortable for a couple. Meal in Eòlas restaurant, while expensive, was superb. Alexander, our waiter, was extremely well informed and via sharing his knowledge in a very professional, yet diner friendly way, contributed a lot to our super experience. Thank you Alexander.
Only slight (Murray) room reservation (which we didn’t report) was that if the shower were turned up to beyond medium flow it fired straight to back of shower space, i.e. length of bath, splashing out on to bathroom floor. At our first evening (mid-week) meal in the main bar restaurant, while the young waiting staff were lovely, when we ordered the half chicken dish with sauce we weren’t alerted to the fact that we would need to make side orders for it to include more than just the chicken and selected sauce. Perhaps we should have realised this from the menu - but were staff encouraged to make this clear would be helpful. When the plates arrived there was nothing on them other than a half chicken (off white in colour as though boiled), with no crisping of skin or whatever, plus a small amount of sauce - the curry sauce being nice but the other being basically just oil with a settled and difficult to mix residue. The presentation of the dish looked distinctly unappetising and not good value for a competitively priced dish.
Incredible estate in Perth on our way up the Highlands. Charming historic feel coupled with modern practicalities and a service minded staff. Wonderful room! Lovely dinner at Cairns and breakfast in the morning. Well taken care of by the Proshop when the driving range was closed.
Very little negative. The only thing was that the bathtub drain was almost blocked as it took the water a long time to drain after a shower. Most probably easily fixed.
Stayed here for a nearby wedding in Perthshire. Great location - staff are terrific, food is good, golf & walking tracks onsite. Room was a bit average but overall the whole experience was relaxing & fun.
The room and the grounds are outstanding. The staff are all extremely friendly and helpful.
Amazing Country estate and grounds. Everything was so clean and the staff were amazing. We stayed in the Fairway suites which had lovely views and the bed was very comfortable.
Chambre d’hôtel confortable et grande
Un ascenseur pour monter les valises a l’étage serait un plus
Joli manoir sur les hauteurs mais chambre standard sans cachet. Dommage ! Salle d'eau très petite. Restauration correcte. Petit déjeuner copieux. Prestation très correcte néanmoins.
Exiguïté des chambres. Précipitation à servir le diner pour finir plus tôt.
Excellent hotel, beautiful location , a sunny weekend helped. High quality beds and bedding. Helpful staff, although some very young inexperienced ones in the restaurant , which struggled with large numbers in the evening.
We had breakfast both mornings of our stay and it was delicious. We also had dinner in the bar and again the food was excellent. All staff were great, especially the staff in the small bar just off reception, there was an older gentleman working behind the small bar who was so friendly and helpful.
Asked if it was possible for the receptionist to book a taxi for us to attend the horse racing, instead she gave us a taxi number. It would have been nicer if she called and booked on our behalf. Not the end of the world, i know, but a nice touch.
La calidez de la gente que trabaja para el hotel, todos fueron muy amables con nosotros, queda al lado de un golf, así que es un sitio tranquilo y tiene unas caminatas lindas alrededor. El cuarto estaba muy limpio.
El hotel es un poco vetusto, el tapete y las escaleras hace que sea difícil de acceso, el cuarto es muy pequeño.
Location, staff and access to different activities. Sitting out the front watching golfers on the course
A few things could've been cleaner but overall we loved our stay and would return.
Breakfast could be improved. No cold meats or cheeses; poor selection of pasties and cereals;no table service; only one coffee machine
See above
Pristine condition!
Nothing!
Das Personal im Restaurant und beim Frühstück war superfreundlich. Die Lage ist unvergleichlich. Soo schön! Los
Das Personal in der Bar war an unserem Abend eher unfreundlich.
We paid for a luxury pod for one night. Upon arriving at the pod we discovered a huge cobweb hanging above the bed. I hung up one of the hand towels and a dried orange stain on one. The window blind was broken on one side meaning it didn’t lie shut properly, the sparkling water was flat, the coffee machine had no instructions and despite our efforts, wouldn’t work for us and the tv had clearly been damaged given the green line down one side and the stain on the screen itself. We couldn’t even enjoy sitting for a coffee outside together as there was only one chair at the outdoor table. I had booked a massage and had confirmed over email the day and time but when I went to the spa, it was closed up. The masseuse arrived briefly after but clearly wasn’t expecting me and thought my appointment had been moved to Tuesday. I was grateful to have been accommodated regardless (and the massage was excellent) but the whole situation was highly embarrassing.
Le château est superbe et l environnement (golf) parfaitement entretenu
Hotesse d accueil pas aimable. Restaurant tres bruyant ,service long. Chambres sonores et mal insonorisees Petit déjeuner vraiment pas terrible. Les prestations ne sont pas à la hauteur
Great service
Nothing
Funnily enough, we found Murrayshall Country Estate by sheer luck, because we cut our stay at another accommodation short and finding this last minute deal. And it was the best thing we did. My favorite stay on our two week tour through Scotland. The estate itself is stunning, the rooms large and comfy, the water pressure can compete with some jets streams in a spa (which is a good thing) and the location is unbeatable. Would always recommend!!
Nothing.
Mooi historisch gebouw, veel lounge ruimten. Aardig en behulpzaam personeel. Mooi en prachtig landschap. Goed onderhouden buitenruimte. Prima restaurant.
Wel hoge prijs.
Very relaxing
Das ist wirklich das beste Hotel auf unserer Reise gewesen. Alles perfekt! Großes Zimmer. Super Lage.
Love this hotel. The country house vibe, great sized very comfortable room.
Nothing
Second stay at Murrayshall and we will be back. The reception staff are friendly and welcoming. Our suite was clean and had everything we could have needed. Breakfast was delicious offering lots of choice and our evening meal in the Cairns was lovely too. Serving staff in the Cairns were very attentive. The grounds are extensive, we enjoyed walking up to Nic's seat and to the top of the hill, views were stunning.
N/A
Room overlooking garden
Constant hum of generator in grounds. Piped music in public areas.
The whole place was amazing and the wedding I attended was beautiful and managed by the staff perfectly
The only downside was my room was next to the cleaning cupboard and from early in the morning I was woken up by noise. As someone with anxiety after having a bad experience at another hotel (unrelated) having people right outside the room and loud made sleeping in past 7/8 difficult.
Breakfast was good. Staff in the restaurant were very friendly. Location and the setting was very beautiful.
I pre booked his months ago. 2 superior rooms. All I asked, could one be close to the entrance and possibly on the ground floor as my mother walks with a cane. What I got was 1 upstairs in the hotel at the very end of the passage, and the other was a in the lodges and was the last one, furthest from the reception and upstairs. When I queried this at check in the woman on duty was abrupt and I thought rude ( she has no place at front of house ) and said they were all booked up and this was what we were given. Also both rooms were completely different. Same room booked, Superior rooms. The room in the hotel had a blocked sink, from when we checked in till we left. Even though it was reported, numerous times, bu was never fixed. The room in the hotel was not that great, especially the mould on the windows. I did express my disappointment to the on duty manger on checkout. Let's see what response I get. Still waiting....
Bar staff were very poor and massage was cut 20 minutes short - very disappointing. We waited over half an hour for our drinks at dinner and then food came out cold, no one came to check our dinner and ask how it was or ask if we wanted more drinks, we had sat there for another hour and a half, food was left and drinks empty. We asked to take off the service charge which they agreed but this was then added back on at departure (when you pay) - Had a massage the next day booked and paid for the full body 80 minutes but only received a 60 minute massage - extremely disappointing overall. The pods were lovely and bed was very comfy but other than that poor stay
The pod did look quite small when you opened the door but actually was plenty big enough inside, and the bed was the comfiest and we both slept so well!
We visited the hotel for 2 nights staying in the pods end of July. While the rooms are clean and well equipped and there is lovely gardens etc around the hotel, the service is not what I would expect from the price. The bar is not table service, the staff are not trained and have very little knowledge when asked questions in both the bar and restaurants with a very small handful of "knowledgeable" staff floating around on occasion, breakfast is a very small buffet with a self service coffee machine - think premier inn but with less food - and overall it's just an average hotel on a nice property. It wasn't a bad trip because we had some lovely days out away from the hotel in the local area, but I wouldn't go back either.
Tasting menu was excellent. Large room. Clean. Magnificent building and grounds.
No fridge in room. Lounge / dining room in the room seemed uneccessary. Parking was a good distance away from the room due to a wedding event. Basic buffet breakfast.
Lovely hotel great views
Nothing
Pod was OK - toilet / shower is one tiny space - much like a campervan. Bed really comfy though. I don’t think it lives up to the ‘luxury’ claim - it’s quirky, but the washroom experience certainly means it’s not luxury. Food in Cairns bar / restaurant was chaos and breakfast followed the same pattern. Nice staff on hand, but it seemed there was little leadership or direction. Not great value overall unfortunately - have just travelled from London where you might have expected higher cost, but no. A real shame as it’s a lovely location and has potential - but our experience just wasn’t up to it.
Very comfortable facilities. Staff were friendly and helpful.
Hôtel avec beaucoup de charme , bien situé au calme ( golf )avec 2 très bons restaurants
Rien
Fantastic location at this hotel/Pod. Our POD was clean and we paid for this to be cleaned daily (there is a choice) which was the right call if it is wet. Average value if not slightly expensive. Breakfast is excellent and food at the restaurant is excellent. Staff are very helpful. Nice walks but quite hilly. Views of surrounding countryside stunning. Perth is a nice town 2.6 miles away. Our stay coincided with a wedding reception, the noise crossover in the restaurant affects the ambience, i.e. you can hear the band playing loudly whilst you eat and people cheering. The toilets then became, as you would expect from a wedding sharing them, quite dirty and unacceptable, I reported this and the hotel did not nothing to clean them. They were still out of order the next day. If there is a wedding reception avoid the restaurant or you will be disappointed/annoyed.
Lovely estate with amazing staff wasn’t very clear what we had booked and when we arrived we were left disappointed loads of dead flys in the pod and very loud music until late hours but staff are amazing
Affascinante elegante con una vista magnifica.
Nulla
Quiet and so comfortable. Food was excellent. Staff were friendly and helpful.
everything
not a thing
Setting is beautiful. Period building. Range of accommodation.
Bathroom not upgraded as per photos of room type. Some staff a little apathetic - had to ask for drinks three times; told staff shortage so go to bar and collect yourself; parasol fabric lying on ground - nobody noticed or bothered or wanted to help when asked. Ended up helping them to do it ourselves.
Dinner was exceptional Stayed at the hotel for my father’s 90th Birthday. Thoroughly enjoyed our stay. There were 9 in our party. Staff were very friendly and helpful.
Nothing
Staff were excellent; room was spacious and well equipped. Great choice of breakfasts. Amazing scenery.
EV chargers still not working (and weren't last year either)
Venue is a perfect setting for the wedding we attend Beautiful hotel and surroundings Food was amazing Bedroom was beautiful over looking the golf course at the fry
Nothing
Beautiful location. In the countryside but still walkable distance to Scone. Nice walks nearby. We stayed on a beautiful sunny weekend and the views from the front of the hotel were spectacular. As you would expect from a hotel like this nothing was to much bother, asked for a bottle of prosecco to be in the room on arrival and it was, just as requested.
Nothing negative to say really.
Friendly and helpful staff, clean rooms, well equipped rooms, beautiful location.
Lovely property, staff excellent, prices not too bad. Great breakfast. Room comfortable.
N/A
Fantastiic country club mansion from from 17th century ,stylish and with with all confort. Great situation in à Golf ground and don t miss to have a dinner in house. Congratulations to the kitchen and their higly motivated staff.We spend an unforgettable moment.
We stayed only for 1 night
The whole experience was excellent, we felt looked after from the start. The meals were also great, especially the taster menu's where both the food and staff were excellent.
The mattress was a little soft, but we understand not everyone prefers a firm mattress.
We love the tasting menu in the Eolas restaurant it was excellent compliments to the chef, staff and waiters were also very informative and polite.
Super fast check in!
Rooms immaculate food is excellent Lovely staff
Nothing Could do with fridges in apartments
Good bfast; lovely vistas;
We were allocated an accessible room - we felt we should have been notified of this beforehand; cairns restaurant felt out of keeping with the rest of the hotel + no need for the singing on friday evenings; hotel had to call us after we had checked out to settle an outstanding bill despite us checking with staff the night before of any outstanding charges
Beautiful room with excellent mattress, bedsheets and dark curtains for a perfect night’s sleep!
Breakfast superb. Room spacious and very very comfy. Bathroom beautiful. Staff could not have been more welcoming.
We only stayed one night and could have done with a long weekend there!
great rooms, very quiet location and great breakfast choice. All the staff that dealt with us were great
for the price you might expect a swimming pool etc but that is a comment not a dislike!
Tutto, dalla tranquillità al verde paesaggio
The freshness of the whole hotel and the bright, spacious bathroom. Great shower.
The one let down was the food, eg, breakfast, the hot buffet not up to scratch, limited pastries, although the plated porridge was excellent. Fish and chips amount of batter excessive and grossly overdone, making it inedible though fish was excellent. Husbands flat steak nicely cooked but flavour spoilt with a type of green salsa not mentioned on menu. Chicken tika and prawn brioche outstanding. One small downside about the bedroom, the Duvet was far too heavy and hot. Ended up kicking it off the bed. All in all, we enjoyed our stay and will be back.
Very traditional , lovely well kept grounds ! The interior was clean & tidy!
Some area’s were a bit worn and tired … some general updating and attention to detail …. With a little tlc required
I had the pleasure of staying in a luxury pod with my 2 daughters for 3 nights. The accommodation was spotless, and had everything you would need. The TV in the lounge area felt like we were in the set itself :). Hot tub was great and the sun shining was a rare bonus. We arrived early and I was treated to a massage with Lucy, which was amazing. We then had afternoon tea in Cairns and it was yummy, staff couldn't have done enough. Food and service were incredible. We ate in both restaurants and the highlight was the 8 course taster menu and the service from Paul, the restaurant manager. Adjustments were made to menu for my daughter as she is pregnant. The surrounding area is beautiful and we went both quad biking and a hike. This was our first time here, and highly recommended. It's also a short drive to Perth Race Course. It really was a great experience with the friendliest, courteous and fun staff.
Stayed before and it is in a lovely setting
Room was two hot and had no view at all
Comfortable hotel. Nice rooms and good beds. Lovely views. Bar-restaurant was medium.
Ruime comfortabele kamer Parking Vele voorzieningen Rustig gekegen
Zweetmatrassen !!! Barmeal was niet zo goed
The stay was excellent with a lovely room, well set up for our pet spaniel to stay too. Staff were really helpful and friendly and the food was good.
The hotel is slightly tired in places, although there is clearly a rolling programme of decorating and updates. There were building works ongoing during our stay which were noisy during breakfast, but did not interrupt our stay otherwise.
Très bel hôtel de charme dans un environnement vert agréable (golf).
Rien
Lovely building in countryside location . Staff very friendly
Evening meal in Cairns restaurant was only average and slow service. Irritating piped music (was told it was from bar or lounge) could be heard from our bedroom until about 4am.
A lovely Estate property with beautiful views.
Nothing we can think of just that our stay was too short to enjoy the beautiful grounds and outdoor activities.
Location was stunning
Very pricey for what it was. Nothing out of the ordinary and once you’d closed the bedroom boor, you could have been in a travel lodge. Bed was hard and uncomfortable and we had a lot of external noise - group of men singing.
Beautiful house and surroundings.Wonderful views. Spotlessly clean. Calm and relaxing atmosphere. Staff all friendly , helpful and attentive.
Nothing
This was a beautiful hotel in an absolutely beautiful setting. The grounds are on a golf course in a peaceful country setting. The breakfast was very nice. The staff were friendly and helpful. Although the rooms were small they were clean and comfortable. It was worth paying a little extra to stay here.
The room was beautiful
The garden in front could hsve been kept a little nicer.
Newly renovated deluxe suite. Large. Lovely room. Modern. Lots of activities to enjoy onsite.
Room service on the menu said up to 9pm. We called 20:45 to be told last orders were at 20:30 - hadn't been indicated. Also issues with in-room phone. Breakfast was available as buffet. Good range but then the to-order breakfast options were the exact same as the buffet options.
Everything
Nothing
Beautiful Hotel, wonderfully professional and kind staff who could not do enough to make stay happy pleasant and relaxing. Love this Hotel!
The setting was exceptional and the room was very large and comfortable. Dinner and breakfast were very good.
ROOM WAS PERFECT BREAKFAST AND THE STAFF WERE FIRST CLASS
All good
We enjoyed our stay overall, staff were helpful and pleasant. The room was nice and appreciated the touches like Isgha products in the bathroom and tunnocks wafers. The grounds were lovely and we enjoyed a walk around the grounds in the morning before we left, using the provided map from the hotel. I also enjoyed my spa treatment. However, we were confused at breakfast. On arrival, we were directed to table but were not given a menu (there were none on the tables either) and saw there was a buffet so just went up and started getting our breakfast from that. However, a couple at a table next to us had what looked like eggs Benedict freshly prepared. If we had known ordering freshly made food was an option, we may have done this. The buffet was fine but it missed beans and potato scones (or hash browns). There was also some confusion at dinner. When ordering our mains we noticed none of the dishes on the menu stated if they came with veg or chips etc. However, as there was a "for the table" section on the menu with chips, veg etc, we checked with the waitress if we would need to order them as extra to our mains, or if the mains would include these, and she said they wouldn't be included with the mains. We then asked the waitress if the chips were enough for 2 and she said yes. My partner had ordered the burger and it turned out this came with chips. If we had known this, we wouldn't have ordered the chips to share and I would have ordered veg instead (and shared his chips). Saying this, the food served was good. If it wasn't for the menu/communication issues at both dinner and breakfast, we would have rated 4 star.
Having stayed a number of times in the past we chose the hotel for a family get together. We understand the need for hotel renovations but we were very disappointed not to be told in advance that the main dining room was out of use.
Visited with large group of friends to play golf. The two golf courses were in excellent condition and we really enjoyed the experience. The hotel however has some challenges. The food served in the evening was bottom rung pub food at best and was not as described on the menu. The Mac and cheese was meant to be served with garlic bread and salad. When it eventually arrived it came with a small portion of Adli style frozen chips. Other dishes were similarly disappointing (sauceless prawn cocktail for example). At breakfast several items were firmly stuck to the base of the metal serving dishes. There was a generator running in the car park so perhaps the kitchen was having power issues. Ordering drinks was painful. It required the staff too have a tap a tablet an inordinate number of times and print multiple pieces of paper which they immediately binned. Each time I ordered the same two drinks but never paid the same price twice. The majority of the bar staff appeared very new to their roles.
Everything
Nothing
We were very impressed with the facade and location of the hotel, however unfortunately it didn't live up to expectations. Our towels were heavily stained, therefore we weren't comfortable using them. The walls in the room were scuffed and scratched. Building works continuing past 5pm and starting before 9am on a Saturday with no detailed prior warning. A whining alarm throughout the night, so not a lot of sleep. The restaurant and meal were lovely though, the quality of the food was delicious. We were subsequently charged the wrong bill and charged £100 even though we'd booked to have the meal included in our room. However, the staff did sort it and gave us a refund.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.59/10The pod was very clean and modern, consistent with expectations for this hotel tier.
Service
9.06/10Fantastic staff and very helpful reception team throughout the stay.
Location
9.1/10Beautiful countryside setting with stunning views from the hotel.
Room Quality
8.55/10Rooms were spacious and comfortable, providing a warm experience.
Amenities
8.58/10Wide range of facilities available, including spa treatments.
Value for Money
8.54/10Great amenities and experiences for the price, but extra charge for early check-in was noted.
Food and Beverage
9.09/10Food served in the restaurant and snacks were highly praised.
Overall Experience
8.86/10Guests enjoyed their stay with great services and a relaxing atmosphere.