Parque La Lotería
Parque La Lotería, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
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About this hotel
Luxurious Accommodations
Indulge in comfort with flat-screen TVs, air conditioning, and private bathrooms with free toiletries at Hotel Platino. Some rooms even offer picturesque garden views and minibars for added convenience.
Convenient Amenities
Enjoy a delicious meal at the on-site restaurant, stay connected with free Wi-Fi throughout the property, and take advantage of services like meeting facilities and an ironing service. Free parking ensures a hassle-free stay for all guests.
Prime Location
Located near Santiago de los Caballeros main square and Gran Teatro del Cibao Park, Hotel Platino is also in close proximity to San Luis Fort and Colón Park. With Cibao International Airport just 15 km away, convenience is key when staying at this hotel.
Book your stay at Hotel Platino now and experience luxury and convenience in Santiago de los Caballeros.
Nearby Attractions
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Parque Los Cauchos
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Patrón Santiago
Patrón Santiago, Rotonda Patrón Santiago, Reparto Universitario, Santiago Oeste, Santiago, 51043, Dominican Republic- Statue
Parque de los Inmigrantes Árabes
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Adalja Confecciones
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Monumento a los Héroes de Abril
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General Gregorio Luperón
General Gregorio Luperón, Calle Daniel Espinal, Reparto Universitario, Santiago Oeste, Santiago, 51043, Dominican Republic- Memorial
Monumento a los Héroes de la Restauración
Monumento a los Héroes de la Restauración, Avenida Francia, Reparto Universitario, Santiago Oeste, Santiago, 51043, Dominican Republic- Historic
- Tourist Site
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Parque El Retiro
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Important Information
Please note that the property will hold an amount to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Garden
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Barber/beauty shop
Currency exchange
Casino
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Accessible parking
Street parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Kid meals
Outdoor furniture
Picnic area
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Room Types
Executive Deluxe Room
Up to 2 guests25 sqmQueen bed (151-180 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskFanToiletPrivate bathroomHeatingHardwood or parquet floorsTumble dryer
Junior Suite
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskFanToiletPrivate bathroomHeatingTile/marble floorWardrobe or closet
Executive Deluxe Room
Up to 2 guests2 m2Queen Bed (150-160 cm wide)
1 Queen Bed
22 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
2 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomBottle of waterRoom service (limited hours)Daily housekeepingFree Local callsCeiling fan
Executive Superior Room
Up to 2 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomBottle of waterRoom service (limited hours)Daily housekeepingFree Local callsCeiling fan
Deluxe Quadruple Room
Up to 4 guests40 sqm2 Queen bed (151-180 cm wide)
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
Garden View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeMini-fridgeRefrigeratorDeskSeating AreaFanToiletPrivate bathroomHeating
Executive Superior Room
Up to 2 guests24 sqmQueen bed (151-180 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
24 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorFanToiletPrivate bathroomHeatingTile/marble floorWardrobe or closetLinen
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,274 total)
Provider-sourced guest reviews.
2/10
Reviewed Aug 30, 2026Exceptional Staff: The team is genuinely warm, accommodating, and highly professional. Impeccable Cleanliness: Housekeeping does a fantastic job; all three rooms were spotless. Quality Breakfast: The breakfast service was well prepared and made for a great start to the day.
All Three Rooms Across all of our reservations, the physical infrastructure fell far short of modern expectations: Outdated & Inaccessible: All three rooms looked like time capsules stuck in the 1950s. We were placed on the 4th floor with absolutely no elevator access, which is an exhausting climb with luggage, and we had dismal views. The "Deluxe" Bait-and-Switch We paid a premium to upgrade one of our reservations to a "Deluxe" room, which turned out to be a complete waste of money and actually the most uncomfortable room of the three. Failing AC: While the standard rooms had functioning air conditioning, the AC unit in our premium "deluxe" room was entirely ineffective, making it miserable to sleep in. Zero Size Difference: The deluxe room and bed were the same size as our standard rooms. There was absolutely zero added square footage or upgraded furniture to justify the upcharge. The Same 4th-Floor Walk-up: Despite paying for a premium tier, it still required the same four-story climb with no elevator. Despite the wonderful staff and clean environment, absolutely none of the rooms at this property are worth the money.
2/10
Reviewed Aug 30, 2026Exceptional Staff: The team is genuinely warm, accommodating, and highly professional. Impeccable Cleanliness: Housekeeping does a fantastic job; all three rooms were spotless. Quality Breakfast: The morning breakfast service was well-prepared and a great start to the day.
Across all of our reservations, the physical infrastructure fell far short of modern expectations: All three rooms looked like time capsules stuck in the 1950s. We were placed on the 4th floor with absolutely no elevator access, which is an exhausting climb with luggage, and we had dismal views. We paid a premium to upgrade one of our reservations to a "Deluxe" room, which turned out to be a complete waste of money and actually the most uncomfortable room of the three. While the standard rooms had functioning air conditioning, the AC unit in our premium "deluxe" room was entirely ineffective, making it miserable to sleep in. The deluxe room and bed were the exact same size as our standard rooms. There was absolutely zero added square footage or upgraded furniture to justify the upcharge. Despite paying for a premium tier, it still required the same four-story climb with no elevator. Despite the wonderful staff and clean environment, absolutely none of the rooms at this property are worth the money.
2/10
Reviewed Aug 30, 2026Exceptional Staff: The team is genuinely warm, accommodating, and highly professional. Impeccable Cleanliness: Housekeeping does a fantastic job; all three rooms were spotless. Quality Breakfast: The breakfast service was well prepared and made for a great start to the day.
We booked three rooms for a family graduation trip. While the hospitality was commendable, the property's physical condition and the hotel’s highly misleading "deluxe" pricing tier made for an incredibly frustrating stay. All Three Rooms Across all of our reservations, the physical infrastructure fell far short of modern expectations: Outdated & Inaccessible: All three rooms looked like time capsules stuck in the 1950s. We were placed on the 4th floor with absolutely no elevator access, which is an exhausting climb with luggage, and we had dismal views. The "Deluxe" Bait-and-Switch We paid a premium to upgrade one of our reservations to a "Deluxe" room, which turned out to be a complete waste of money and actually the most uncomfortable room of the three. Failing AC: While the standard rooms had functioning air conditioning, the AC unit in our premium "deluxe" room was entirely ineffective, making it miserable to sleep in. Zero Size Difference: The deluxe room and bed were the exact same size as our standard rooms. There was absolutely zero added square footage or upgraded furniture to justify the upcharge. The Same 4th-Floor Walk-up: Despite paying for a premium tier, it still required the same four-story climb with no elevator. Despite the wonderful staff and clean environment, absolutely none of the rooms at this property are worth the money.
5/10
Reviewed Aug 18, 2026The property is very close to the airport and also it very easy to find ride to drop you there.
The hotel didn’t give the customers toothpaste to clean their tooth so if you forget to bring it the customers won’t be able to brush their tooth .
5/10
Reviewed Aug 11, 2026Location
Its very old.
10/10
Reviewed Aug 9, 2026Excelente
Todo bien
8/10
Reviewed Jul 23, 2026El desayuno no es algo extraordinario, pero dentro de los estándares de un hotel de este tipo. El sabor estaba bien, así como su temperatura. Para viajes cortos, me parece una buena opción. Por lo general es silencioso, pero algunos huespedes llegaban de muy madrugada y hacían un poco de ruido. Pero nada exagerado.
Nada en especial. Todo me pareció normal entre lo esperado. Incluso el minibar estaba bien dotado de bebidas y agua para consumir.
3/10
Reviewed Jul 15, 2026Das Zimmer war groß, die Lage war ok.
Das Personal am Anfang war nicht so angenehm. Das Hotel is sehr alt, das Zimmer sehr teuer für was sie anbieten, dass Bett und die Kissen haben nicht so frisch gerochen, das Frühstück war nicht gut.
9/10
Reviewed Jul 12, 2026Ubicación
No tienes piscina
9/10
Reviewed Jul 8, 2026Closer to many places
The bathroom smell
8/10
Reviewed Jul 5, 2026El desayuno y la cena estuvieron muy ricas. El personal es muy atento.
5/10
Reviewed Jun 29, 2026El personal muy amable
Las habitaciones son muy pequeñas, las almohadas tenían mal olor
8/10
Reviewed Jun 28, 2026Excellent. I'm very pleased with my stay there. Even the room was small but very clean 👌🏻. Staff were correct.
The location with everything around very close.
9/10
Reviewed Jun 27, 2026El desayuno bueno y atento el personal
Qué había algo frío, el mangu y faltaba cebollita frita. Por lo demás todo muy bien
10/10
Reviewed Jun 19, 2026Location, staff, breakfast
9/10
Reviewed Jun 8, 2026La ubicación, el desayuno y la amabilidad de sus empleados.
Las habitaciones podrían mejorar
8/10
Reviewed Jun 8, 2026Das Hotel ist schon etwas älter. Es ist romantisch und gut gelegen. Zum Übernachten Tip-top. Das Restaurant ist nicht zu empfehlen, Plastik Stühle überfordertes Personal,essen mittelmäßig.
7/10
Reviewed Jun 2, 2026Buena ubicacion, muy bueno el restaurante.
Necesitan mejorar las habitacion y darle mejor mantenimiento a los aires.
4/10
Reviewed May 29, 2026El parque verde que esta afuera. La ducha caliente,
La habitación tenia una ventana que daba a los equipos de aire acondicionado... con lo cual, el ruido era molesto y mucho mas aun la vista... En el desayuno la fruta, la cobran aparte... LA FRUTA! no tienen opciones sin azúcar tampoco. O sea, para alguien con enfermedades o que no consume azúcar, es inviable.
7/10
Reviewed May 29, 2026La vista
Las habitaciones necesitan remodelar y los baños no sirven
10/10
Reviewed May 25, 2026it's a great place to stay when you want a convenient location on beautiful grounds the staff is wonderful
9/10
Reviewed May 23, 2026Todo esta muy bien.
10/10
Reviewed May 19, 2026Limpio, buena ubicación, equipado con todo lo necesario
8/10
Reviewed May 17, 2026Wifi was strong and the hot water was good. Bed was comfortable and staff was attentive.
Location is not great
8/10
Reviewed May 10, 2026El servicio y atencion en el desayuno
La TV estava dañanda y solo hasta el 3er dia la arreglaron
3/10
Reviewed May 9, 2026Nothing
Toilet was stock,the bed sheets wasn't smelling good,to much noise on the night (people screaming and fighting)
9/10
Reviewed May 7, 2026Su atenciones dispensadas.
6/10
Reviewed May 1, 2026The casino
Its very old antiquated
10/10
Reviewed Apr 26, 2026Personal excelente
10/10
Reviewed Apr 25, 2026Excelente estadía.
Todo estuvo bueno todo.
7/10
Reviewed Apr 24, 2026Service
The breakfast
9/10
Reviewed Apr 15, 2026Obsługa
10/10
Reviewed Apr 13, 2026I just wen there to spend a night for Sabado santo, Lisbeth is such a nice person, she makes you feel like you know her for years and that the hotel is your regular house, like you have been there forever. She practiced english with my son, explained everything with me. Fine young lady. The breakfast guy was very attentive and on point as well and his partner, another girl in the morning shift, was so good laying out information. I was very surprised in a positive way. keep it up, I will visit again
10/10
Reviewed Apr 12, 2026Great service
10/10
Reviewed Apr 10, 2026Все супер
8/10
Reviewed Apr 8, 2026Trato personal
Ruidos
7/10
Reviewed Apr 7, 2026La ubicación cerca de algunos locales
Muy pequeño la habitación y sin piscina
6/10
Reviewed Apr 6, 2026La limpieza es super limpio
La cama son super mala y viejas los aire no sirven
10/10
Reviewed Apr 6, 2026Es muy limpio y el personal es muy amable
8/10
Reviewed Apr 6, 2026Very friendly staff, clean and comfortable room along with free welcome drink.
10/10
Reviewed Apr 6, 2026Cama
Los desayunos muy pobres y poca variedad
10/10
Reviewed Apr 5, 2026buen parqueo, la limpieza, el personal muy amable, confortable habitación, el desayuno muy bueno. volvería de nuevo.
10/10
Reviewed Apr 4, 2026Professional staff. Cleanliness rooms and friendly service.
3/10
Reviewed Mar 29, 2026Nothing
The fact that the room bathroom are small
8/10
Reviewed Mar 26, 2026Muybuenos
Todo me gusto
10/10
Reviewed Mar 26, 2026Excellent service Ana, Wellington, maravilla, Lilly, jaccina and Juan the security guard. Excellent food
10/10
Reviewed Mar 24, 2026Realmente me encanta este lugar, me he alojado aquí un número de veces, simplemente debido a las cosas y la ubicación.
Falta de estacionamiento para personas con discapacidad
8/10
Reviewed Mar 23, 2026Chambres jolies et confortables.
5/10
Reviewed Mar 21, 2026La ubicación
Las instalaciones
10/10
Reviewed Mar 18, 2026Staff treated me very well
Bed was not the most comfortable but fine for a short stay
7/10
Reviewed Mar 6, 2026Facile de ce garer À côté d’un petit restaurant très correct.
Un peut mal isolé, et un petit peut vieillissant
9/10
Reviewed Feb 28, 2026Muy bien servicio
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Good value for money
Areas to consider
- •Noise issues
- •Amenities lacking
- •Older facilities
Cleanliness
8.38/10Some reviews noted cleanliness issues, such as noise from compressors and small space in the bathroom.
Service
9.35/10Multiple reviews praised the staff for their attentiveness and friendliness.
Location
9.39/10Many reviews highlighted the excellent location in the center of the city.
Room Quality
8.84/10Rooms were described as small but clean, with some noted areas needing improvement.
Amenities
8.37/10Amenities mentioned are basic and lack certain items like toiletries and coffee-making facilities.
Value for Money
8.83/10Guests felt they received good value for their money despite some criticisms.
Food and Beverage
8.38/10Breakfast was well-received, though some guests suggested improvements.
Overall Experience
8.85/10Overall experience was considered positive with a few areas noted for improvement.