The Pearl Hotel

We made a mistake in our booking and the lovely Miss Quynh helped us make the change pleasantly and efficiently. The beds were super comfy and everything we needed was provided.

The breakfast was sparse but sufficient.

Khách sạn sạch sẽ, nhân viên nhiệt tình thân thiện, mình nhận phòng sớm trước giờ nhân viên bỗ trợ nhiệt tình.

The team is lovely and really helpful.

Tiện nghi, sạch sẽ, ngay trung tâm

The room was clean and comfy. The staff were helpful too.

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Nhân viên thận thiện, phòng sạch

Không

Das Personal ist extra in der Nacht aufgestanden, da wir in der Nacht vom Flughafen buchen mussten./ Nettes Personal

Frühstück wird aufs Zimmer serviert, es gibt keinen Raum./ Preis aber günstig/ Renovationen im Hotel

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Chambre humide Chambre pas très propre Équipement désuet

The location and the view.

Old facilities, no room service.

The environement

The lighting and during heavy rain

Phòng rộng rãi, ở thoải mái. Vị trí mặt tiền đường thuận tiện đi lại.

Đồ ăn buffet không đa dạng lắm.

Sạch sẽ, ăn sâng ok

Bad location

Construction The noise, everyday from 7:00 am to midnight was from Jack Hammers, Mechanical digging equipment, dump trucks and more!!! Tearing off a roof and replacing, they used a window on my floor (5) to work out of with equipment in the hallway right next to the elevator… I lost a lot of sleep and was very upset and angry!!! I would never recommend this hotel to anyone!!!

Clean, comfortable room as described

Location a little far out from main tourist area if a short term stay but taxis easily available

Super helpful staff, comfortable bed, great shower and near US Embassy and immigration services.

Location is near USA embassy, which was my main reason for visiting Hanoi.

My room constantly smelled like cigarettes. Probably coming from other rooms.. All my clothes that I hung up reeked of cigarettes. Luckily I was only there for one night. I think it's a bit pricey for a 3 star hotel. It's was fine. Nothing special

Breakfast and facilities

Towels are old

Hotel is pretty well. Personal are emphatic and friendly. Room service is ok: water, daily cleaning. To have a great breakfast you should find a informative table on the table with food, which is describe available options and ask the staff. Soup on every breakfast 🤤 To make a European coffee you should also ask the staff. Location and district are very convenient.

Disappointed, that the room has no window, but when I check the booking - there are also no windows: my mistake. But there is a little bit dusty. Soundproofing is weak, unfortunately, especially at the bathroom, but at my staying there are not so much people. No safe in the room.

Very nice hotel, great breakfast and friendly staff,great location close to everything,. Super friendly staff they go beyond your expectations. Room was very clean and comfortable ,they make the best egg coffee,we definitely come back to this place

Everything is okay with this hotel, will definitely stay again here next time.

It will be better if you will book a room with windows.

Very surprised by how nice this place was as it was a last minute booking. Super comfy bed and really nice bathroom! Complimentary breakfast was a nice touch even though there weren't too many options, also the staff was super helpful with keeping my luggage after checkout

N/a

The room was so quiet and calming. The bed was soft and comfortable.

Climbing into the shower was dangerous and there were no thin pillows on offer.

Very clean place and nice and kind hearted staff

location is good. Room size is medium but its ok. well designed and furnished. Rooms are clean. Staff behavior is good. I stayed here second time and would like stay here again.

I found the language problem especially in the breakfast. I am vegetarian and i had to struggle a lot to confirm the veg dish in the breakfast buffet.

Staff was very warm and helpful Room's aircon wasn't really cooling on the first night but they provided us with a fan

部屋はきれいで、シャワーも問題なく温水が出ます。快適です。

The price is reasonable.

It's not far from the old town Hanoi, but sometimes the traffic in Hanoi makes the trip long. Not much variety for breakfast, but everything was decent.

Everything was perfect

No comment

Rất thuận lợi & tiện nghi

The hotel rooms are clean, helpful, warm and English speakers staff

Yes

Good C/P value

The room needs soundproofing, otherwise the vehicle noises outside will be a bit annoying.

The facilities

The noise

so dar so good

低価格の割には良いホテルでした。スタッフの対応は良く、部屋もきれいでよかったです。ベトナムのホテルではよくあることですが、スタンドシャワールームから水が漏れて、トイレ、洗面所が水浸しになってしまいます。それ以外はとても満足です。ホテルの朝食は期待してなかったので、ホテル隣にあるレストランでフォーやバインミーを毎日食べました。おいしかったです。

Neat, simple room, clean linen, friendly staff. It is a basic hotel but has everything I was looking for. Breakfast is not very elaborate but quite good for me. There is no lunch/dinner facility. The front desk was comfortable with English. Wifi worked very well - esp for video calls.

Less plug points for laptop and phone charger.

For this category it was fine, the staff were always there.

Good location. friendly staff and comfortable bed. Had good time here.

Can be cheaper

Good location. friendly staffs and comfortable bed. Had good time here.

Can be cheaper :)

Location

Breakfast foods

Good location, friendly staff and tasty breakfast.