Somerset Grand Central Dalian

Good level, very good !!

Nothing

Super Hotel, grosse Zimmer, Ruhig

Die Lage ist sehr weit aussen. Es gibt Zimmer mit doppelter Verglasung (sehr ruhig) und noch welche mit nur einer Fensterftont. Diese sind merklich lauter.

Best value for money!!! All the staffs are super friendly

Nothing!!

Апарт отель комфортный,кухня с плитой и духовкой. Спальня просторная. Завтраки отличные.

Нет мини маркета в отеле

People there are all very friendly

Nothing

Très Grande chambre, très bien equipée pour un appart hôtel. Salle de sport très bien. Doit être idéal pour un séjour de quelques semaines.

Les chambres standard ont un séjour avec très peu de lumière, toutes les fenêtres étant dans la chambre à coucher. Il faudrait changer la disposition.

Nice two bedroom apartment , good value , very clean , spacious living room , very comfortable beds . Kitchen with good facilities . Very clean swimming pool. Good breakfast.

N/A

房间宽敞设施齐全地点也很方便，服务态度周到。

餐厅有些狭窄，集中就餐的时候拥挤，早餐煮的馄饨一般有点硬。

Convenient location, large kitchen equipped so can cook by yourself

توفر الاشياء الضرورية قدر الامكان

التنظيف كان سئ جدا جدا. ، لا اعرف ان كان بسبب ضعف الامكانات المستخدمة ام بسبب السماح للنزلاء باصطحاب الحيوانات الاليفة كان المكان رغم منظره النظيف ملئ بوبر حيوانات والتصق بالملابس وكان تنظيفه متعبا و بمجرد الانتهاء من تنظيف الملابس تعود لالتقاط الوبر والغبار بالاضافة الى معاناة احد افراد الاسرة من الحساسية تجاه الوبر و الغبار فكانت تجربتنا سيئة وغير موفقة للاسف و مخيبة للامال مقارنة بالمال 😞

3回目の利用です 値段に対してとても部屋が広い アパートメントスタイルで必要な調理器具が揃っている 少し歩けば日本料理店が多く便利である スタッフは明るくて心地良と感じた

バスタブ容量に対して、電気湯沸かし器スストック量が少なく途中で湯が切れて十分な湯量が確保できない 日本人の私には朝食が今一口に合わない 以前は、一回にコンビニが有ったが無くなっていたのが残念である

地理位置还可以，离海边有点远

早餐太差了，不是一般的差

Front desk service and breakfast and meal service personnel

None

- Large breakfast buffet with made-to-order noodle soup station - Free coffee all day long - Very well-equipped gym - Good, central location in the development zone of Dalian - Fully equipped kitchen with large refrigerator and washing machine. Liquid detergent was provided daily - Smart Toilet Seat in the bathroom - Many thanks to the employee who immediately sent my scarf, which I had forgotten in my room when I checked out, by express delivery!

- Steamed buns and fruit were not regularly refilled at the breakfast buffet - When checking in, there was a problem with the breakfast buffet included in the price: although according to Booking.com the breakfast buffet should have been included for 2 adults and 1 child, we were told at check-in that it was only included for one person, which makes no sense if you have booked for two people. In this case, however, the reservation confirmation helped. Make sure you have this available as a PDF on your cell phone.

Friendly staff , extremely quick and efficient , rooms are clean , bright , absolutely love their sofa and mattress . Slept well

Чистота, большой семейный номер, бассейн хороший, завтраки достойные.

Tolles Hotel mit riesigen Familienzimmern/-suites, reichhaltigem Frühstück, Pool und Sauna. Sehr gutes Preis-Leistungsverhältnis.

Отель прекрасен, очень удобно семейными парами с детьми. У нас был номер со спальней( выход в ванну), и отдельно детской со 2 ым санузлом. Также кухней. Вода на кухне с фильтром, можно пить. Постельное белье, матрас, подушки очень удобные. Посуда вся имеется, есть стиральная машина. Что порадовало, шампунь и кондиционер огромные, и качество великолепное, у меня такие волосы гладкие не бывают даже после профессиональных средств. Щетки есть, а пасту лучше свою купить, т к размер с мизинец. Рядом с отелем много кафе, фруктов, в 20 мин ходьбы ТЦ и большой супермаркет. Их точнее 2 напротив друг друга. Персонал на ресепшене просто профессионалы. Была ситуация, нужно было срочно поменять билеты на 4 х человек в air china, сделали по звонку за 5 мин. Т к русский посредник не мог решить вопрос втечение 6 часов. Отель рекомендую

Отель расположен далеко от центра, метро в 20 мин ходьбы, или лучше до него ехать на такси за 10 юаней.

部屋は２０階で金馬路に面していて最高のロケーションでした。 部屋はベッドルームが2つ、バス・トイレも2つでトイレ渋滞も無く良かったです。 また、ウォッシュレットのリクエストにも対応頂き快適でした。 部屋掃除不要の札を出すと、青島ビールとコーラを各1本貰えるのもお得感か有りました。 スポーツジム、プール、ビリヤード等も使い放題ですし、4階に行けば美味しいコーヒーがいつでも飲めるのも良かったです。 朝食はカレー、納豆、味海苔も有りますが、個人的にはカリカリベーコン、ソーセージ3種類、半熟目玉焼きがお気に入りです。 娘は豆腐に掛ける餡が気に入り毎日スープとして飲んでましたよ。

20階のせいかシャワーの水圧が弱めなのと、朝食の白米の炊き加減か日によってバラバラで、硬くて米に芯が残っている日も有り、硬さを確認してからではないと食べれませんんでした。

The staff here are very friendly! A big thank you to Leo Yu, who takes great care of the swimming pool, and to Trace, who does an amazing job keeping our floor clean.

All

Non

Love Somerset and if I go to Dalian again will choose this place again. Minor issues that I would like the management to fix and that's to replace all pots and pans, some have gross build up that cannot be cleaned.

Kass frukost men annars väldigt bra rum med allt som kan behövas.

Every time I enjoy my stay

convenient location

Excellent for a longer stay, but the only issue I had was that people were smoking in their rooms even though it is supposed to be a smoke free Hotel.

Convenient location, room is tidy and clean, friendly staff

All staff were very kindly and service was great. And the location of hotel is nearby main street and there’re good restaurants and markets far from here. And room conditions were very cleaned and managed well. I would like to visit here again if I come to Dalian again with my family.

Location

We have stayed many times at sommerset, the staffs at the front desk are very nice and friendly. Mrs. Josie always make us feel like going back home and prepare an extra duvet for my daughter just in case we need it. The rooms are all very spacious and clean. The beds are comfortable.

A proper sized single apartment with washing machine and kitchen. Great for my work travel, and only comment is a lack of a work table. The dining table was just as suitable but electrical supply needed a longer wires. Wished the pool was longer for my lap swims.

The facility and location is excellent

Reception at night shift can be more friendly.

Clean and big apartment style great for family

The price is high

Reception Staff understood English, which is generally difficult to expect in China. All the people were welcoming. The rooms have wonderful kitchen equipped with refrigerator, microwave & washing machine.

We stayed here 3 nights and our only complaint is the apartment we ordered was supposed to sleep 6 and have 3 queen beds. Unfortunately the apt came with 1-king, 2 twin beds and a day bed. There were 4 in our party and not comfortable enough bed wise. We moved one of the twin beds into the 3rd bedroom for my sister to stay and my father using the other twin bed. What adult wants to sleep in a twin bed? The management company should change the description of the accommodations online so people aren't let down during their stay. They stated to us that they didn't have an apartment with 3 queen beds and could do nothing to help us. 3 stars

Nice location

대부분 직원들이 친절하고 특히수영장 짐 있어 좋았고 조식은 중간정도 수준이며 방이 추웠는데 난방기 작동이 되지 않았다

직원들의 친절함과 Room condition 이 아주 좋았습니다. 조식 뷔페도 훌륭했습니다. 가족 여행으로 와도 좋은 호텔입니다.

The staff were very helpful and spoke good English, the spacious apartment, the pool, sauna, big TVs and great BOSE sound system. Breakfast was very good comparing to other hotels in China. We met the New Year at the apartment with my Family, it went awesome!

Mostly the location, the nearest metro station is about 30 minute walk distance. And it is impossible to catch a taxy on the road. So you either order one online or you walk to Metro.

Clean and good location

The rooms were spacious and had a seperate kitchen too which was a nice addition, definitely a comfortable stay. Only comment I can make is that the living areas of my room were not as 'new' as I expected but I always stay in very new hotels. The staff are very nice :)

Big apartment

Nothing

スタッフの対応、ホテルの設備、満足です。安心して宿泊することができました。

Spacious living area in the room and great facilities also very friendly staff

Extremely friendly and accommodating staff and of course the Manager. Apartments are very spacious with big kitchens, bathrooms and all the amenities you might need. Very comfy indeed.

One cannot adjust aircons in the rooms, can only switch it on or off.

Nice, large & comfortable apartments.

The quality of the apartment was great, beds very comfortable and lots of space. The staff on reception were very helpful and the housekeeping staff on the floor excellent. It was easy to find local services, restaurants and shops nearby. Gym excellent.

The location isn't downtown but it's still a very pleasant area of Dalian to explore. The breakfast was just OK but could have had cold milk available for cereals.Everything else was superb.

Staff were very friendly and helpful. Apartment was spacious, clean and modern.

Nothing.

The appartement had everything you need to make you feel at home. The ground floor has a small markert for all essentials. The staff was very friendly and always ready to help.

If you wanted to live close to nice restaurants in Dalian, this hotel is a good choice for your stay. It is near quite a few great Japanese and Korean restaurants. Other from that, it is a overpriced one.

I was attracted by the brand of Somerset; however this hotel is not worth the money. The room was smelly, and the breakfast was quite disappointing, with vey little choice and low food quality.

이번이 두번째였는데 기존에 가봤던 인파인, 카렌보다 방 크기, 컨디션, 기타시설등은 더 좋다고 생각되네요. 특히 수영장과 헬스장이 좋습니다. 프런트 직원은 영어가 가능하고 친절하나 그 외 직원들은 나쁘지는 않습니다. 청소 하시는 분이 아침 일찍 벨을 누르고 문을 두드리고 들어오니 늦잠 주무실 분들은 꼭 방문에 들어오지 말라고 표시하시구요. 조식은 카렌,인파인,서머셋 순서라고 생각됩니다. 한국 사람들은 별로 먹을 것이 없어요. 재이용 의사 충분히 있습니다.

部屋の中が広く、長期滞在にぴったりなホテルでした。次の長期出張でも利用したいと思っています。

가족이 지내기에 아주 괜찮습니다

有时没有提供洗衣粉。

冷蔵庫が壊れている。不便でした。

My go-to place when I visit Kaifaqu area in Dalian. Improvements needed: 1. hot water supply can be low, especially if you want a bath in the tub 2. wifi is bit slow, although I do appreciate that their wifi automatically connects to a foreign vpn that allows you to visit normally blocked foreign websites 3. bath towels are getting really old, and have become almost stripped/shredded Now the positives: 1. really spacious rooms 2. full kitchen in the room 3. bose stereos in the room 4. room is quite clean 5. staff speak good English 6. Lawson (conveniece store) at lobby level

宿泊費の二重請求有り。確認したいけどどうすれば良いでしょうか？

Was a great location for an extended business trip. Staff were friendly and professional

每次有含早餐这次早餐没含不满意。

좋아요항상

朝食もそれなりに食べれて良かったです。部屋は清潔でした。

Nice room with cheap price

시설도 깔끔하고 다른 중국 호텔에 비해 프론트 직원들 영어가 능숙해서 좋습니다.

여러번 이용한 호텔 입니다. 가성비 짱

우선 넓고 깨끗한 객실이 좋았습니다. 1층에 편의점도 있고 전반적으로 매우 맘에 들어서 여기만 예약합니다.

대련 개발구 출장이라면 가장 좋은 선택이예요. 친절하고 근처 한국식당에 걸어갈 수 있는 거리입니다. 2번 이용했는데 항상 친절하고, 숙박시 불편함이 없었습니다. 한가지 아쉬운 점은 다른 장소는 대체로 청소상태가 깨끗했지만 화장실에는 물얼룩이 남아있다거나 샤워실 물을 틀었을때 바닥에서 거품이 많이 나더라구요 룸이 넓지만 청소는 조금만 더 철저히 해주시면 좋을것 같아요

いつもありがとうございます。

Shower water became cold water in a short time

部屋が広くて設備が整ってて非常に良かった。洗濯機、キッチンもあった。従業員の方も親切で良かったです。１階にコンビニが有って近くに食事を食べるお店が沢山ありました。

숙소의 관리상태가 청결하고 주변환경이 조용하여 좋았음. 주변지역에 야간에 음식점이 없어 약간의 아시움이 있음.

Two day business trip to Dalian, for which the Somerset Grand Central came highly recommended by a customer. Everything exceeded expectations from the gigantic well appointed room, to the on-site restaurant and friendly staff. I can’t imagine lodging anywhere else in Dalian...

My room was on the 8th floor. It had a living room, bedroom, wardrobe, bathroom and a fully stocked kitchen. It was very nice and good value.

The team in this hotel was excellent. They demonstrate team work and been most helpful and responsive to the guests needs. The facilities are new and our stay very comfortable. Its not in the city centre which made driving and parking easy. Daily parking rate was 20rmb over night. Breakfast room was spacious and range of food adequate. U can opt to pack your breakfast to eat from the lobby to consume in the room too. We would like to specially mention the night shift staff who were working on 10th Sept, Monday. My 84 year old mom lost her way and wondered in the hotel lobby at 2.30am. The front desk staff checked our check-in record, reassure my mom she is in good hand and 2 security guards escorted her back to our apartment. All done in a very professionally way which impressed us.

1. Check-in documents were already printed at the time of check-in. Fast check-in. 2. Room is spacious and clean. 3. Towels need a change though still usable. Looks somewhat old. 4. Breakfast is not so impressive. 5. Wifi is VPN. 6. Access card will only bring you to your floor. This means other guests living on other floors cannot access your floor easily. Safe.

My partner and I stayed here for an anniversary. It is very clean, central to downtown Kaifaqu, and has comfortable beds. Would stay here again.

아주 편안하고 만족스러웠어요. 다음에도 또 여기로 오고 싶을 정도입니다.

Thank you very much for free upgrade for my wife’s family. I stay every time I visit Dalian. They stayed this hotel before visiting to Japan. The upgraded room was 200 square meter with two story. Father-in-law was so exciting to live one night stay very much. We difinitly stay this hotel again

開発区で宿泊しました。部屋の広さにびっくりしました。清潔でもありNHK（海外仕様）も見れて、台所まで準備されていました。その点は快適でした。風呂場のお湯が一定量で出なくなるのは困りました。あらかじめ知らせてほしかった。近隣の駅からは遠いのは疲れました。駅まで徒歩で15分。タクシーで5分です。（歩くのが目的でしたのでそれで良かったのですが）。

The apartment has lots of big rooms, perfect for families gathering, floor heating systems keeps old and young warm in winter, swimming pool was quiet and clean , staff are very patient with customers, overall experience was great

フロントの方が親切で丁寧で良かったです。部屋も設備が整ってて広くてベッドが気持ち良かったです。朝食も美味しかったです。