Holiday Inn Express and Suites Celaya by IHG vs Similar Hotels

Rooms were frequently described as comfortable and spacious.

Generally comfortable rooms but with some ventilation issues.

Rooms generally good but some have issues like worn towels and maintenance needs.

Positive comments regarding room comfort and amenities.

The cleanliness was generally praised, but there were complaints about details like the bed making.

Some guests mentioned unclean floors and odors in the hallways.

General positive mentions of cleanliness, but noted wear and tear in some amenities.

Some concerns about cleaning quality mentioned in reviews.

Some reviews mentioned a long walk to the main avenue, affecting the score.

The hotel is well located, described as safe and convenient.

Convenient access to nearby services, very centrally located.

Good location mentioned in the reviews.

Excellent service reported including honesty of staff which is a positive highlight.

Many reviews praised the friendly and attentive staff.

Consistently mentioned friendly and professional service from the staff.

Overall positive sentiments towards service from multiple reviews.

Breakfast quality received varied feedback, some improvements suggested.

Breakfast was criticized for lack of variety.

Breakfast is generally good but lacks variety.

Positive mentions of the buffet breakfast.

Amenities such as the pool and breakfast offerings received mixed reviews.

Amenities mentioned include a gym and pool, but some issues with TV functionality.

Amenities are acceptable but noted that the hotel shows signs of aging.

Good amenities noted, but some minor issues with the pool cleanliness.

Many reviews indicated a great value for the price paid for the stay.

Overall a good experience for the price, though some value concerns due to service delays.

Guests feel they receive good value for the price, with good services and breakfast.

General satisfaction with value, but some disparity noted in pricing.