Banyan Tree Yangshuo

- Son emplacement au milieu des montagnes au bord de la rivière Li - Les chambres magnifiques et spacieuses - Le petit-déjeuner très complet et de qualité - Les deux restaurants du soir (chinois et occidental) de grande qualité

- L’anglais trop approximatif du personnel

Very much. Staff is friendly a c the property is beautiful

A bit inconvenient and far away from town.

The size and beauty of the suite, the location so close to the karsts, the special bath they can prepare for you on order, the hearty breakfast, the photoshoot they organize for you, the package tour to Impressions!

Location, ambience, and property are stunning. Great service, lots of activities onsite. Staff are friendly and accommodating and try to communicate in basic English.

Food options are limited and pricey.

In general the staff were polite and efficient.

The Western Restaurant was sub par for a facility called Banyan Tree. Too much variety and too little quality. Nothing really bad but also nothing good and worth having again.

La posizione e la tranquillità

La piscina chiude troppo presto

Sehr schöne Bauten, viel Platz , tolle Ausstattung , ausgezeichnetes Frühstück

Stark schwankende Servicequalitǎt, Restaurant am Abend für die gebotene Qualität überteuert

The hotel is just like all the other banyan trees, quiet, well decorated, with views.

Food supply and the restaurant arrangement was disaster. There are two restaurants in the hotel, the chinese restaurant was always fully booked, while you would be pushed to the western restaurant. However it takes more than an hour for the food to be served, and the staff was not helpful at all, no bread, or even water was provided without any explanation. The nearest public restaurant is 30-mins drive from the hotel. So you would expect 1-2 hours for the meals.

El complejo, el servicio, las vistas…Todo es especial en este hotel.

Quizá esta un poco apartado de todo pero es lo que lo hace mágico. Aún así, estás a 25/30 min. en Taxi (Aqui son muy baratos) de todo lo interesante.

The atmosphere, the service top notch, the spa service great.

Hotel is beautifully landscaped, blending modern amenities with ancient architecture. The pool is heated at a constant temperature of 28 degrees Celsius and perfect to swim in. Rooms were spacious and I liked how there are separate work and sleep area. The room we were in is above the lakes so we were able to feed the fishes from the balcony. The free 'extras' offered to guests were a nice touch - they include free photography (5 photos) and free activity option of fan painting or hike.

The aircond in the room was not functioning and the hotel staff was not able to fix it. However they did offer a fan to increase ventilation. Also the complimentary was not very stable during our stay. Note that the hotel is not close to major attractions and is above a 30-40 minutes cab ride away from West Street.

Everything

The place is just beautiful , the resort activities are varied and fun staff are lovely food is great rooms were very authentic

Lack of English communication in person but we managed nonetheless

Hôtel magnifique au bord de la rivière Li. Très belles installations et personnel agréable (s'ils parlaient mieux anglais...).

Le niveau d'anglais du personnel est très limité. Par ailleurs il est un peu ridicule de vouloir faire payer (cher) pour monter sur la colline qui est dans le parc de l'hôtel.

Beautiful property, quiet, thai bath products

Western restaurant could have been better, room needs better light

This is easily the best hotel I’ve ever stayed in! This was the ‘splurge’ part of our two weeks in China and it didn’t disappoint. The service was incredible, the duty manager checked in periodically to check how we slept, if we needed help with anything, if we had onward transport sorted on the day we checked out. The rooms and grounds are beautiful and very well maintained. The food was delicious and there was a very good range of things to choose from. I would really recommend the river cruise and the cormorant fishing trip, both were highlights of our China trip.

Nothing, only that we couldn’t stay longer!

Tolles Hotel, hervorragendes Ambiente mit sehr guter Küche!

el entorno y los jardines. la intimidad de la habitación.

el precio es exorbitado para la zona.

Our stay was perfect. Every time we returned from our tours or shopping, it felt like we were back in paradise. The staff were welcoming and professional; the rooms were clean, and the breakfast served was delectable. We also enjoyed feeding the ducks, peacocks and fishes. The bamboo rafting experience was a bonus.

The distance to town and the main attractions takes about 20 minutes, but the hotel's sanctuary-like atmosphere made up for it.

The spa, the ambient and the staff super friendly. It has a nice view and close to the river.

Breakfast could be improved with more international options. For example there was no ham.

Location and grounds

There was loud event the night we stayed.

The breakfast buffet was delicious with so many choices. Not to be missed! All of the food was fresh, tasty, and well prepared. Our villa was gorgeous and very well appointed. We did have a problem with our air conditioning. They offered to move us, but ultimately they were able to fix the AC in our original unit. The staff is very friendly and helpful.

Lovely stay - friendly helpful staff, delicious food, beautiful surroundings. Would like to come back in the future!

The resort is beautiful. We enjoyed the little strolls we had around the hotel property with the little animals (peacocks are a bit noisy to be fair). Our reservation includes 1 hour river rafting which was quite scenic and also saved us the trouble of having to get the tickets separately outside. The hotel itself though is a bit far from the town centre. We weren't able to make use of the free shuttle due to schedule conflicts but it was quite convenient to call a taxi to get into town.

Very quiet and very beautiful hotel and surrounding. Staff are very attentive for all your concerns. Breakfast and dinner were very good with many options I had a great and piecefull time

Nothing but if there was inner pool for cold days then this place would be perfect

The hotel is such a nice place! I like the architecture and environment ! The room is very spacious with a big balcony! I can see the mountain and the beautiful lake from the room 😍 The food was good in the Chinese restaurant !

We need to call the car whenever we go to hotel restaurant or to spa, Not convenient !

The hotel is 5 stars from decor to service. It is perfect for someone to get away from the city or busy life to enjoy the quietness of the small town. It’s about 30 minutes from the city center of Yangshuo. Not the most convenient location if you are looking for night life and foods variety.

Superb

Everything

Nothing

The location is very nice and calm. It is a paradise at the river. With spectacular views at the mountains. The Staff in general was excellent. Sometimes there was a language problem but we can manage that. In the Chinese restaurant our waiter was very good. Spoke good English. His name was Prince and he was very fun to speak with. Gives good advice over the dishes and he loves his work. Also the complimentary raft ride over the river was excellent

The Alpacas need to have a bigger stall. Also they can have a pasture near their stall. So they can walk outside when they like. The children can visit them there.

It’s location, layout and landscape

It was very costly

Beautiful hotel, stunning set up - great rooms, communal areas etc. Felt serene and relaxing. Great Spa facilities. Welcoming staff.

Lovely hotel, but the rooms are starting to feel a little worn, so could do with better maintenance and some refurbishment. Location on the river is beautiful, but very remote in the middle of a village, so difficult to get to and quite a distance from anything.

Very much a resort 👌 feels very relaxed

環境非常好，又寧靜又安全，空氣又好，又包竹乏遊離江，又有小動物與您互動，住得好舒服

環境衛生好、餐廳的中餐，早餐都非常好吃，晚餐主廚都會出來詢問吃的如何？餐廳服務員也非常貼心！值得推薦的飯店

Stunning property, albeit slightly dated, but great value for money and the location is wonderful. The staff really standout for their warmth and service mentality.

Nothing, it was really great

Beautiful hotel on the Li river with lovely staff and great kids facilities.

Too expensive for what you get, but breakfast is really nice

I liked the tranquility of the resort and even when crowded, you can still find peaceful spots on the property. I liked how most of the staff went our their way to make our stay comfortable and try to fulfill all our wishes. My son enjoyed the ponds and breakfast with peacocks! It was truly a blissful sight. I'd like to thank Ian for bringing our in room dining--super charming guy! I'd like to thank the chef (maybe Martin is his name) he always was helpful and most of all Rhianna for the nice hospitality! !

Cleanliness was the main issue as we kept finding hair in plates at the restaurant and also it seems the chamber maids are not tall enough to clean all the way up as the villas are quite high and some places are very dusty! Compared to any other 5 star resorts or Banyan tree, food quality and preparation needs a bit improvement. I give food a 6.5 out of 10!

Too cold and no heating

Over all excellent

Our stay at Banyan Tree Yangshuo was nothing short of perfect. The hotel setting was magnificent with splendid views of the karst mountains. The room was also immaculate (clean) and the service of all the staff there was excellent. For example, they took the effort to even remember what the drinks we ordered for breakfast and asked if we would like the same the next day. All in all, a perfect get-away for both of us.

We enjoyed our stay very much. The staffs are very friendly and the services are excellent. The hotel is very well kept and clean. We will come back to stay again next time.

Everything is perfect, however apart from breakfast, food in the restaurant is expensive and not up to standard, and there are less than a handful of guests in the restaurants. Since it’s a bit far from the centre, we’re obliged to eat there at night.

ここを目的地とするならベストの宿泊施設です。

這次在陽朔悅榕莊的住宿經驗非常好。第一次去陽朔，所以出發前一天就打電話去，把周邊環境和交通打聽清楚。接電話的工作人員很細心解釋，告訴我們度假村有shuttle 接送，衹是時間不配合的話，要自己叫車。從入住到離開，感覺很舒服。到處都乾乾淨淨，服務貼心，環境也十分清雅。中西兩個餐廳都有去用餐，服務很好，食物也很好。有機會再來，也會強力推薦給朋友。Keep up the good work, thank you！

This is the place to stay when in Yangshuo. Look no where! One of the Highlights of our stay is greeted by the beautiful ‘host’ - peacock every morning when we were having our breakfast

Kleiner Mangel waren teilweise fehlendes Fugenmaterial der Fliesenböden. Zwar keine praktische Auswirkung aber optisch unschön. Ansonsten wären Zimmer, Austattung, Hotelanlage und die Umgebung ein Traum. Der Service war super und auch mit der englischen Sprache kam man gut klar. Entgegen anderer Kommentare kann ich die Funktion der Raumklimatisierung als völlig ok beschreiben. Vielleicht wurde die Technik zwischenzeitlich verbessert - jedenfalls war es kein Problem frische 22 Grad einzustellen. Das Hotel ist etwas ab vom Schuss aber in einer super idyllischen Lage. Es war super die Gegend und die wunderschöne Natur mit dem kostenlos bereitgestellten Fahrrädern oder auch bei der kostenlos vom Hotel angebotenen Flossfahrt zu genießen. Das Gym ist klein aber fein, Die Massage im Spa ein Erlebnis und das Essen in beiden Restaurants sehr gut. Alles in Allem war es ein super Erlebnis. Würde das Hotel jederzeit wieder buchen

陽朔悅榕莊位於陽朔縣城外的郊區福利鎮，從村落旁的小路開車進入，遠離開發過度的縣城民宿聚落，四周不時傳來悅耳的鳥鳴聲，顯得特別寧靜。日落儀式、竹筏遊灕江特別讓人感覺到悅榕莊的體貼與溫馨。中、西餐廳各有特色，提供的料理和服務都不錯，值得品嚐，如果咖啡水準能再提升一些就更加分。早餐後漫步園林間偶遇孔雀覓食，特別幸運。福利鎮的樸實和扇畫別有特色，對比西街的喧鬧，更具魅力，感謝大堂工作人員的推薦。

一如既往的超五星级的服务、环境、风景、设施，还有帅气的船哥耐心的介绍，非常美好，我们的目标是住遍全世界的悦榕庄

The inside rooms were 28 Celsius and wouldn’t cool. We complained and they put loud fans in the rooms without fixing air conditioner. Inside rooms were 27 Celsius. Kids room stayed hotter. Appalling!! Male manager was blaming his low level staff for confusion on breakfast vouchers. Instead they should have included the breakfast bc we stayed in hot rooms. He should be held to account for poor managing of the temp regulation in buildings. Bikes on property had flat tires when we picked them up. Checkout wanted to charge us for broken water glass until we reminded them of our sweltering rooms. Bathroom amenities bag are charged instead of free gifts as done by other high end resorts. This seems petty and unrefined for the expensive room rates we pay. Overall, poorly trained staff and hot rooms make for painful getaway. Not worth it!!

This is hands down the best hotel in the area. Majority of staff speak some English which helps a ton. Beautiful grounds in a safe and quiet area. Amazing views.

卓越的品牌，預期是會有一定的水準，住宿舒適，酒店外觀很有氣勢，自然環境優美，整體佈局不錯。中西餐飲水準高。就祇前臺服務較為一般而已，沒能配合品牌的感覺。

Et af de smukkeste steder, vi nogensinde har været. Servicen er uovertruffen, hotellet så smukt og der er tænkt på alle detaljer.

The most beautiful place on earth. Every detail has been tought of.

The setting of this property was amazing. Watching the sunset each evening as it set behind the many mountains was a great experience. I have stayed at many resorts with better service, food and facilities, but overall it was a nice experience and I would stay here again if in Yangshuo.

nice design, thoughtful layout, overall a great experience

It was a lovely hotel, on the expensive side but fantastic facilities in a wonderful setting. Great breakfast spread.

excellent stay at the hotel, very quiet and relaxing

A nice property located in a beautiful area. The hotel property is somewhat isolated from Yangshuo, yet offers peace and quiet when wanted. As a first time visitor to a Banyon Tree Property, I expected the service of a 4-5 start well organized property. What I found was frustration followed by continued disappointment. On our first morning, we arranged a taxi (requires 30 min due to location) and was provided the driver’s number. The driver notified us of his arrival and we proceeded to the lobby. When we arrived 2-3 minutes later, the taxi is gone. We called the driver and was told the hotel put other guests in the car. The driver offered to return, but after talking with Hotel was told not to. With pre-arranged tickets, we had no time to wait for another taxi and spent too long arguing with the front office manager. The disappointment that followed included difficulty being waited on in Chinese restaurant, forgotten beverage orders at breakfast, room temperature not dropping below 25c and it continued. A nice property, but much improvement needed to turn a stay into a nice experience.

I would recommend this hotel if someone likes to relax & enjoy in Yangshuo.

很好. 環境舒適.

The hotel is gorgeous, but service is a bit disappointing at times. Very few employees speak English. Called the concierge for restaurant recommendations in town and she could not understand me at all. Breakfast is nice. Just don’t think that this will be a Four Seasons resort experience and you should be fine.

great hotel staff and facilities. fantastic mountain view from the room . watching the beautiful sunset everyday made me totally forget hustle and bustle city life.

令人难忘的大堂日落景色，房间条件非常好。虽然在入住期间遇到了设施失效等问题，但酒店的解决方案很令人满意。

Likely the best hotel I've ever stayed at. It's the most expensive hotel in the area because it's one of the fanciest, most relaxing, most naturally beautiful place I've ever been. I stayed here b/c I wanted to enjoy the beauty of Yangshuo without feeling like I "should" be out-and-about all the time (i.e. I wanted to sit by the pool and not feel guilty about it). This hotel accomplished that and more for me - I would 100% stay here again.

We arrived at 0500 because our plane was late. The receptionist was attentive and processed us rapidly so that we could go and get some rest. The hotel facilities were excellent with polite and helpful staff. The restaurants were top quality with a wide variety on the menu. The setting of the hotel is unforgettable in a beautiful area and the architecture of the hotel fits in beautifully with the environment. If we go to the region again we shall stay their.

值得一遊

Beautiful hotel away from the main tourist areas. Great services at the hotel such as bikes for rent free of charge and raft trips in the river. The surrounding area is ideal for bike rides.

服務人員都友善有禮，餐廳服務員尤其主動體貼助人. 臥房寬敞舒適，非常好的入住經驗 若是午丶晚餐的餐點味道再清淡一點會更理想 希望接駁巴士能接送更多點，除了陽朔縣城也能到福利鎮

Very nice resort, however quality of restaurant was not great, the bathrooms were stained, the air conditioning was not working - heater too strong and the wifi connection was very poor.

Surely one of the world's best hotels. Set in a magnificent out of town landscape. There is also an excellent Western food restaurant. Very relaxing. Very highly recommended.

Upgrade到別墅房,房間舒適，尤其有一大圓形浴缸，很滿意。位置較偏，附近什麼也沒有，沒有車不方便，酒店穿梭巴士班次太少，一天只有幾班車去客運巴士站及西街附近，建議加高鐵站。厠所板不清潔，有疑似糞便或血跡,惡心。中西餐廰貴，服務很好但食物一般。前堂有位女士不耐心，因本人普通話不好，多問一次她態度厭煩。酒店租車很貴，酒店去桂林要＄2800。私人竹笩碼碼是酒店最好的設施，但其他設施指示很不足,如有乒乓球及高爾夫球都不介紹，只派一張紙，似乎不想客人參加。租不合體形身高的自行車給客人，只管叫客人簽自責書，妄顧客人生命安全，不敢騎出街。單車騎不久就壞了，幸好沒有䩭車出外。

The hotel is a resort on the river, the rooms are huge, fancy, sophisticated, the resort is relaxing quiet amazing view, food is superb. best experience in China

Das Hotel ist sehr schön und idyllisch gelegen. Die Zimmer sind leider etwas abgewohnt, aber dennoch in einem guten Zustand. Das Personal ist unglaublich freundlich, spricht aber kaum oder sehr schlecht Englisch, was das Buchen von Ausflügen oder das Einholen von Auskünften sehr schwer macht. Das entspricht leider keinem 5-Sterne-Standard.

Excellent hotel in a secluded location in China.

what a beautiful hotel & facility, pay the extra money folks as it one of the nicest hotels i stayed in the room was just beautiful decorated & very large with nothing you could say wrong with it we had a king room & it was like a suite in most other hotels with a living area, bed room,area, then your wash room & a wonderful balcony to overlook the beautiful grounds.its a little peace of heaven so very quiet & the staff all speck english & they are wonderful, if you don't feel like walking they will pick you up in there cars any time & i always tip them,or theirs bike at your door you can bike away as we just walked the beautiful grounds. we will be back to visit this hotel again thats for sure.

The resort is amazing! Best place in yangshuo. Villas are great and service was fantastic