Residence Inn by Marriott Jazan vs Similar Hotels

Issues reported with room conditions and inconsistencies with bookings.

Mixed: rooms are comfortable for many guests but complaints include small room size and furniture needing an upgrade.

General satisfaction with room space, but some notes on small screens and lack of upgrades needed.

Rooms need updates and were reported to have issues with cleanliness and maintenance.

Several mentions of uncleanliness, such as dirty bathrooms and poor room maintenance.

Repeatedly praised (e.g., 'Cleanliness', 'Limpieza impecable'); guests report rooms and common areas very clean.

Positive mentions of cleanliness, but some complaints about smoking in rooms.

Guests noted issues with cleanliness, including dirty pool areas and furnishings.

Consistently praised for the excellent location and direct access to shopping.

Frequently noted as a major positive: central/close to services, 'My favorite in Gizan' and 'Ubicación especial'.

Consistently highlighted as a strong point, with proximity to beachfront.

Multiple reviews highlighted the excellent location of the hotel.

Mixed reviews; some positive experiences with staff and late checkout, but also issues with reception.

Multiple comments applaud staff friendliness and helpfulness (evening and morning staff singled out); generally strong front-desk/service interactions.

Service praised by many reviews, but a significant complaint regarding poor handling of reservations.

Staff were generally praised for their politeness and helpfulness, with specific mentions of excellent service.

Food quality received generally positive remarks, particularly the breakfast.

Mixed feedback: some guests praised breakfast and lobby café value, while others criticised the breakfast buffet quality/price and a poor pizza order (wrong topping and overcharged).

Food service issues reported, particularly the absence of lunch options.

Breakfast received positive feedback, although some guests mentioned a need for better offerings.

Generally a good range of facilities, but some complaints about the cleanliness of shared areas.

Lobby café and basic amenities are available and valued by some, but opening hours, lack of short-term meeting rooms and occasional service issues were noted.

Limited amenities noted, particularly issues with the restaurant's availability.

Some amenities like the pool were positively mentioned, but overall improvement is needed.

An overall good experience, but concerns about certain aspects being overpriced.

Several guests complained about price: perceived as expensive for the season, an instance of being overcharged; value perception is below expectations.

Reasonable pricing mentioned positively compared to other hotels.

Value perceived as acceptable, but with noted areas for improvement.