Crowne Plaza Riyadh Al Waha by IHG vs Similar Hotels

Rooms are described as nice and well-maintained.

Mixed to negative comments about room issues: air-conditioning linked to neighbouring rooms allowing smoke to enter, strong/cold direct airflow onto the bed, traffic noise, and some suites with poor windows.

Several mentions of old furnishings and issues with some rooms.

Some reviews noted that room space and bathroom conditions were subpar, despite others appreciating the aesthetic.

Some comments indicate cleanliness issues, specifically towels and water in health club.

Multiple reviews praise cleanliness explicitly (clean rooms, tidy floors and good housekeeping).

Some comments about bathroom odors, but overall cleanliness praised.

Several reviews indicated issues with cleanliness and bathroom conditions.

Location is consistently noted as a positive aspect by multiple reviewers.

Location described as convenient in several reviews; repeatedly listed among pros.

Location was frequently mentioned as a strong positive.

Location mentioned as excellent by several guests, though some noted it was somewhat distant.

Overall, service is praised, especially specific staff members like Naif and Shahdat.

Staff repeatedly commended for helpfulness, quick response and friendly reception (named staff praised), indicating very strong service.

Many reviews highlight excellent service and friendly staff.

Most reviews were positive about staff interactions, with specific mentions of kindness and helpfulness.

Food quality receives positive remarks, along with breakfast mentioned as good.

Breakfast received criticism (quality and limited selection; specific mention of croissant needing improvement), so F&B is rated below average.

Not explicitly mentioned but assumed satisfactory.

There were concerns about the quality of food and poor service regarding dining.

Some amenities noted as lacking, particularly in the health club, but overall impression is good.

Amenities are mixed: on-site parking and room services praised, but AC configuration and comfort (and window performance) drew complaints.

General satisfaction with available amenities but noted areas for improvement.

Amenities like parking and tranquility were appreciated, yet some aspects lacked.

Perceived as a good value, but some reviewers noted room prices compared to others.

Standard quality for this hotel tier.

Mixed feelings about the value, some mentioned the cost versus quality.

Pricing viewed as reasonable for some, but there were complaints about additional costs.