Hotel Arena Palace Montreal vs Similar Hotels

Rooms were described as clean but lacked several amenities and had unpleasant smells.

Rooms were comfortable but also noted to be noisy.

Rooms reported as comfortable but small with limited furniture.

Room layout is cramped, with privacy issues between bathroom and bedroom.

Multiple mentions of unclean bathrooms and dust, leading to a low score.

Several mentions of cleanliness issues including bugs and not being thoroughly clean.

Room quality generally clean, but some mentions of unmade rooms.

Some reviews mention dirty linen and poor shower water quality.

Convenient location with access to local amenities.

Great location with cafes nearby, but mentioned issues with homelessness.

Great location, close to metro and amenities.

Great location close to amenities, enhancing guest experiences.

Generally friendly staff, but poor responsiveness in refund situations.

Staff were noted to be friendly and helpful.

Friendly and efficient staff, but some complaints regarding specific service.

Many reviews highlight staff kindness, responsiveness, and overall positive service experiences.

No food or beverage options mentioned, affecting the score.

No coffee in the lobby or rooms mentioned.

Breakfast options appreciated but could include more variety.

Breakfast is described positively with quality offerings.

Limited facilities such as no TV and shared bathrooms, impacting overall comfort.

Lacked basic supplies and coffee amenities.

Some amenities noted, but lacking in-room essentials.

Facilities including a communal area and kitchen are appreciated; still lacks some essentials.

Affordable pricing, but quality issues diminish perceived value.

Guests felt that the price was too high for the quality provided.

Concerns over additional fees affecting overall value.

Price point is questioned following issues with room quality and cleanliness.