Hotel Porto Coral

The parking is not lit and i didnt sleep well since i was afraid someone would break into my car. There were no cameras in the parking lot either.

Excellent service

Un hotel que podría brindar mucho, en una muy buena locación, pero muy descuidado, nos tocó una habitación junto a una puerta que utilizan de bodega toda rota, con un gran hoyo que dejaba ver lo guardado. La ventana a la terraza no cerraba bien. Considero nos tocó mala suerte ya que la pequeña bahía que tiene el hotel estaba llena de sargazo y era imposible poder meterse al mar.

The property is at the end of the Malicon, so a little more quiet. Our room faced the beach, and although the Caribbean was beautiful, the beach at this section is less groomed. The room was nice, had a small kitchenette, and was good size. However, small maintenance issues were noticeable. This was not a big deal to me, but some might be bothered. The hotel is right at the start of the shops and restaurants. The staff does not speak much English, but we had no problem using an app translator. They were all very friendly and helpful. I have stayed here before, and I would stay again. For the price, its a very nice option.

Es un lugar tranquilo, muy cómodo.

Beach was unusable due to Sargasso weed. check in time was later than listed. Came back to the room to find someone in my bed who was drunk and came into the wrong room. also the sliding glass doors didn't close properly and had large gaps. no access to trash or water from the room. Staff was nice.

Buena opción hacia el final de la zona principal; podrían aprovechar más estar frente al mar.

El personal es de lo más amable y atento, las habitaciones son bonitas y limpias

Un hotel muy bonito, a la orilla del mar. De los pocos que están directos al mar. Lo recomiendo ampliamente.

Awesome 4 days spent here in the most quietest area of the beach. Honestly the best hotel for the price. Amazing staff and yes the building has new owners which are still putting in effort to repairing.

Very nice Hotel at the south end of the malacon. Room was large and comfortable right on the beach of Mahahual. Nice balcony for sitting. The beach view is off the pier and not the best of Mahahual, but certainly a nice Caribbean view. Plenty of restaurants and retail just out the door. We had some internet and TV problems, but they quickly offered a new room. No coffee in room or at hotel.. Had to head out to get morning coffee. They are building more rooms on the other side of the malacon. They will NOT be on the beach. Probably check which room before booking. We will stay again.

I’ve been traveling to Mahahual for many years and have had the opportunity to stay in many places. This hotel, which I was shocked to see listing Junior suites with kitchenettes, was by far the BEST deal. Or so I thought. I booked several months in advance. Upon arrival, there was not gas for the stove top nor any cookware what so ever. The first night was sleepless because the air conditions made so much noise that, unless you had ear plugs, good luck. My husband insisted on a different room so the staff did accommodate however, in the second room, the toilet, shower and sink would spontaneously stop working at any time during the day. Additionally, the beach was not cleaned... I have to say, the staff were very nice though. They cleaned the room each day, brought us fresh water and towels and found us cookware and spare utensils. It looked like they were in transition as by the time we left they were working on cleaning up the outside. I may give this place a second chance...

una cama, el baño mu chicooooo, no aceptan pagp con tarjeta, no tienen internet, la vista al mar es terrible y mal oliente, la verdad terribleee

The hotal was closed, due to some electric problem. There was another hotel, same company, the staff explained us the situation, we had to accept because we were already there, that hotel was ok, but it is not even next to the beach.

Not easy to control the water temperatures in the shower. Great location and nice views.

Muy lindo lástima del sargazo muy limpio y muy buena atención

Esa parte de la playa tiene mucho sargazo fuera de ahí todo lo demás está muy bien

Fue una experiencia agradable. El hotel es cómodo. Habitaciones muy amplias, limpias. Lamentablemente hay un manglar pequeño frente al hotel. Ésto impide nadar enfrente. A favor, es que tienes una vista privilegiada para ver el amanecer y la llegada de los cruceros al puerto.

Esperaba un hotel con playa pero las condiciones del sargazo no permitía entrar a la playa y en el hotel no hay suficiente personal para limpiar, otra incomodidad es que no tiene restaurant funcionando

Excelente hotel, el unico a pie de playa esta ubicada iniciando el boulevard

Esta a pie de playa, pero es una zona con basura y descuidada. La tv es muy pequeña.

Las habitaciones de junto estaban en construcción por lo que a veces había un olor desagradable en el baño

Mi reserva era por 3 noches, la primera la tomamos a las 10 p.m. Y al día siguiente decidimos cancelar, porque las instalaciones de la habitación muy mala el baño pésimo, regadera oxidada, a la tina no se hiba el agua, el clima no servía bien, la TV tenía ruidos y no se escuchaba. Cuando decidimos irnos la duña dijo que teníamos que pagar las 3 noches..le dijimos que no, pagamos la noche en efectivo y cancele ,mi tarjeta para que no hiciera el cobro, pero muy agresiva la señora y es extranjera viviendo en México

Hay muchísimo sargazo en la playa, apesta muchísimo y nadie limpia.

El baño está muy descuidado y el agua se sale al cuarto, a pesar de tapar la coladera emerge un olor muy desagradable ... Y la cama rechina con cada movimento involuntario ... Lo cual es nefasto ... Y también no le dan mantenimiento a su playa ya que está está llena de sargazo y este genera un olor muy desagradable .... Muy decepcionado porque la vista no es la mejor ... En fin muy malo el hotel

En general lo necesario, el problema fue el sargazo, que tenía un aroma terrible e incluso entraba a ala habitación faltó limpieza en el sanitario del hotel, además del aroma a humedad en las toallas

Excelente ubicacion frente al mar, mis padres encantados, asi regreso con gusto

Bien en general

Todo bien, lo único malo, es el sargazo que está en la playa. Creo que si lo limpiaran sería un excelente Hotel. Las habitaciones muy espaciosas y con balcón. El personal muy amable. Si volvería a quedarme ahí.

El personal del mismo hotel se encargó de retirarlo.

En ese hotel roban ya que entraron a robar a tres personas mientras dormian lo deberían de quitar de la.lista

Me gustó el hotel, pero la regadera de los cuartos no tienen un desnivel y el agua se salía, las almohadas muy incómodas, deberían darle una limpieza a la regadera porque sale muy poquita agua.

Para la reservacion , el hotel me bloqueo 8000 pesos para garantizar el hospedaje. Este hotel no es de 3 estrella!! Hay mosquitos en la habitacion, el sky television no tiene programas de peliculas y no hay CNN en ingles solo fox news. No hay vasos para lavar dientes. El wifi no sirve para nada en el cuarto y tiene que bajar al lobby para usar el PC. Sobre todo no hay playa atras del hotel porque hay bastante arboles y mucha basura . El dueno es un italiano yparece que es de Monterrey!! Si sirve el aire condicionado y hay agua caliente y el espacio es grande, pero no se puede usar el internet en la habitacion!!! Es de 2 estrellas. Hay que escojer otro hotel como 40 canones o Mazao en Mahahual.

Horrible no hacian limpieza en las habitaciones se metian insectos lagartijas el baño se tapaba y se inhundaba al bañarte Las instalaciones sucias Nefasto el hotel y el servicio

Pasamos una estancia muy agradable, el personal muy atento y amable, las instalaciones muy cómodas y sobre todo una excelente ubicación, sin duda volvería.

Sin comentarios. Pésimo, parece que rente un cuarto de vecindad, playa sucia, horrible

El hotel bastante bien, solo que el servicio de internet malísimo y malos olores en el baño, y no tienen a alguien que te lleve a la habitación y revisar si todo esta en orden. A mi me paso que no me dieron la habitación solicitada, luego me cambiaron, pero no se deben dar estas cosas.

Hotel muy caro con pésimas instalaciones: acceso a la tina-regadera imposible para adultos mayores y niños pequeños (exageradamente alta); la regadera (de teléfono) no tenía de donde agarrarse, wifi inexistente, decoración de muy mal gusto, televisión sin señal se reportó y nunca fueron a arreglarla. Precio demasiado caro para lo que ofrecen.

La playa no existe de tanto cochinero que tienen y no hacen nada por limpiarla, el precio que manejan es muy alto, existen hoteles más bonitos en la localidad y mejor ubicados

Not user friendly. Lacking basics like wash cloths. Owner/staff communication issues. Restaurant full of flys and very hot. Questioned an error in the reservation and was verbally chastised by the owners. Constant sewer odor the entire stay in our room and all around the hotel. Would never recommend or stay there again!

We have been to Mahahual several times.. an awesome vacation place....this hotel was very poor....sewer smell outside and inside....rooms were ok...bathrooms were toliet/ sink/shower that flooded entire bathroom then smelled more... people that worked there were fair but could have cared less about anything.. not very friendly....DO NOT STAY THERE....too many nicer hotels for your $$

Mahahual is a nice and quite place.. Unfortunately they need to take care more of the hotel ,it isn't at all in good conditions. Staff don't really care about the facility ,it has a great location but you can't really enjoy

Es caro está feo huele feo el aire no servía la tv no servía no tenían internet cuando hicimos el Check out ni tan si quiera había nadie En recepción

Al ver las condiciones del hotel y el cuarto que nos iban a asignar, decidimos cancelar y realizar el checkin en otro hotel. Hasta ahora no sé si nos van a regresar nuestro dinero, ya que ni siquiera realizamos el checkin.

I booked a junior suit at this hotel as I read some good reviews. However, my room was full of hair (bed and sofa-bed), toilet was full of urine, closets had termites, beach was full of trash (plastic bottles and plastic bags) and the incompetent owner/staff were rude and incompetent. The first day I arrived, I asked the hotel's staff to clean the room properly. One of the staff members said that he needed to leave and that he would do the cleaning quickly. I mentioned that it was not my problem and I wanted to have the room properly done. In the end, hair was swept away instead of vacuumed, termites only wiped away with water, and stained bed sheets replaced. The room had holes in the ceiling and the smell from the algae that had been accumulated at the shore was unbearable. Mahahual has been suffering from an abnormal accumulation of algae (i.e. Sargasso). However, all other hotels in Mahahual clean their shores so that clients have a good time, in addition to the minimum cleanness a hotel should have. Porto Coral had sadly not done anything. Smell and trash had accumulated in excess turning its shore into a dump site. My experience with the hotel was so that I went back to Playa del Carmen one day earlier as planned. I canceled one night and asked for a reimbursement. However, after arguing with the staff and the owner for one hour, I was told that because of their policy that was not possible.The owner instead of trying to understand the situation, he claimed that I was threatening him mentioning that in Mahahual it is normal that hotels have cockroaches. I was offered to go to a different room but after seeing the conditions of the "junior suit" and the conditions of the facilities and unbearable smell, I declined. It was a nightmare. Last, I asked for an invoice as in Mexico (as in any other place in the world) clients have the right to receive an invoice with the breakdown of the costs and taxes that were paid. The owner asked what was that. In the end a woman who never identified herself but assumed she was related to the owner - also Italian) appeared and gave a "note" which was a simple paper stating "Mr. X paid the amount of X".

Porto Coral no es lo que se observa en las fotos, tiene áreas de oportunidad evidentes. Nos tocó una habitación donde el baño no tenía ventilación suficiente y el agua se encharca en la coladera. No hay percheros para colgar la ropa de playa o toallas. Es caro para las prestaciones que ofrece.

Es realemente una pena que la administración del hotel no se tome la molestia de limpiar la enorme cantidad de saragazo (algas marinas) que se acumula frente al hotel. Resulta practicamente imposible disfrutar de la playa frente al hotel tan solo por el olor fétido del sargazo podrido estancado. Por el precio que pagué (comparable con hoteles 5 estrellas en otros destinos de playa) habría esperado una mucho mejor atención tanto del personal como de las instalaciones del hotel (por cierto es otel, porque al letrero le falta la h), sillones rotos, closet apolillado, amenidades de baño de muy baja calidad y para colmo, jabón Rosa Venus Creo que hace falta un mayor cuidado, interés, atención y cariño por parte del personal y de los propietarios del hotel por sus instalaciones y sobre todo de sus huéspedes.

Fue un robo! Pagué una noche 2500 pesos, nos comentó la recepcionista de muy mala gana q normal costaba 900 pero como era temporada alta subía, se me hace un exceso q lo suban a mucho más del doble y además q atiendan a la gente como si nos estuvieran haciendo un favor, definitivamente es un abuso!! Las fotos de internet no se asemejan ni un poco q lo q en realidad es! Esta viejo,sucio y feo el lugar

La expectativa por la categoría con la se cataloga el hotel y las fotos es totalmente otra. La estancia fue muy incómoda y para nada tiene playa donde, el pedazo de arena que tiene está completamente lleno de basura y las habitaciones descuidadas y viejas

En lo gral bueno

La limpieza del hotel no es muy buena, el personal es muy amable.

No limpian la playa frente al hotel y llega toda la maleza

really watch your items at all times not all the people there are honest . also make sure you know if there are pets in the rooms (especially dogs ) kept me awake till i had to go down to desk at 1 in the morning . also watch your exchange rate on peso when paying in us funds or credit card. beware

El precio del hotel se me hizo un poco elevado en relacion a lo que ofrece. El personal es muy atento, pero me decepciono un poco llegar al hotel y ver que las fundas de las almohadas tenian un par de manchas. Aunque el resto del cuarto estaba limpio, el bano no tenia cortina y se mojaba el resto del bano. El hotel se encuentra junto a la playa pero la playa esta con algo de pasto y eso impide que se pueda disfrutar la playa del hotel al 100%.

The hotel look a lot older than the pic in your page. No place to sit and relax on the outside of the hotel. The bathroom smell like sewer. Down town area was beautiful with nice place to enjoy the beach and great food. I will come back to visit but not stay in this hotel.

This property has definitely seen better days and needs a lot of work (the hotel's photos are definitely from more than few years ago) but if you are just looking for somewhere clean and air conditioned to sleep at night in between daily off-site activities, then Porto Coral is a decent place to stay for your money. Located at the end of the malecon, there isn't much foot traffic and the bars are far enough away so it is pretty quiet. During check-in, we were greeted by Fabio. He was efficient and friendly. During the limited hours that the front desk was manned, he was by far the most helpful and friendly. The older lady behind the desk in the evening wasn't really all that helpful at all - one of my daughters slipped on the wet tile floor in our room and really needed some ice for her knee - the desk lady's reply was that we would need to walk down about two blocks and buy a bag; there apparently wasn't any behind the bar or they didn't want to part with any. We booked a suite and were let into room #6. Other than it being a bit larger than another room I saw there during my stay, I'm not sure why it would have been classified a sweet or required an upgrade in price. Overall, the room was OK. The air conditioner worked well, the room was cleaned each day - the beds were made, floors were cleaned, new toiletries, soap and shampoo were replaced, etc and the two twin beds were reasonably comfortable. I will say that the shower was excellent. Lots of hot water and the pressure was magnificent! The Internet was fast and we could access it from lobby or the breezeway on the second floor but the inadequate furniture, mosquitos and horseflies made access from outside pretty miserable. I got the impression that the room wasn't finished however; the headboards weren't attached to anything so every time my wife or I moved around in bed the headboard would bang on the wall - we both agreed that we woke each other up on occasion each night during our stay. There were bare electrical wires hanging from the ceiling, no shower curtain, towel racks or a place to hang wet clothes. Everything in the entire bathroom was soaked after each shower (did I mention the magnificent water pressure in the shower?). Interior paint looked like someone unexpectedly walked off of the job. There was one barstool and something that sort of passed for a low table with one small bench seat. There was a super small TV (slightly larger than my iPad) that we could see from one bed though there was an empty TV mount on remaining on the wall, which served as one place we could comfortably hang wet towels or clothing. There was a small fridge that would cool down drinks overnight. They had coffee, but it wasn't usually ready until well after 9am - too late for me to be interested. The bar was pretty poorly stocked but did have a few cold beers available at a good price. They advertise that they are the only hotel on the beach but I wouldn't really call it a beach at all; no one is going to hangout in back of the hotel or get in the water there. Thier property definitely touches the water but it is dirt and there are boats stored back there in various states of repair.

From the moment we arrived, we felt welcomed by the Italian family that runs this hotel. The room we had was beautiful, right in the beach! The coffee is delicious! I would recommend this hotel to anyone around the world. I want to go back very soon! Mahahual is a gem!

We loved our stay at Porto coral, , actually extended it, it was so lovely... It was priceless experience with Fabio and Enzo and of course Goku, their beautiful boxer. The beach is pretty much private, which is amazing, the rooms cozy and comfy I can only highly recommend!!!!!!!

We were welcomed by a lovely women who explained us about the life in mahahual and directed us to good restaurants and dive centers. However, when we got our marks in the room, we noticed that it had a wet atmosphere, as it's nearby the sea, so the AC was needed to dry the air. The bathroom was very smelly but some hotels are the same, I think they can't do anything about it, we filled up a plastic bag with water to obstruct the hole of the shower. The room was cleaned up every day with new towels and sheets. The view from the room was directly going onto the sea, 10 meters, it was nice. The matress was made with old springs, so every mouvement you make, wakes up the other one. Last thing, we asked to the two receptionists to lower down the level of their gaming network, because they play in the hall, and as our room was the first, we heared everything...(I didn't ask to change when we arrived as it seemed to have nobody) but, this didn't stop the VERY loud noise they made talking to eachother...most of the time it was like they were with us...

We stayed in Porto Coral for 2 nights. The hosts were very nice and welcoming. The room we were located in was great , but we found little ants on the bed. The location is just perfect since it's in a part of the street that's calmer and more serene. The hosts are very nice and they were very present for our needs and questions! The dog is so friendly too :)

Enjoy a fantastic time in this cosy very nice hotel on the beach 20 meters from the ocean! Sleeping with the window open listening to the ocean, amazing. Very nice host offering excellent service: simply the best place to be!

We spent our last night in Mahahual in this beautiful Hotel. The room was just perfect; big clean and with an incredible view on the ocean. The Staff was super kind and allowed us a later check in with no charge. I would defintely rec this Hotel and I can't wait to be back!

We came across that hotel randomly and we're so glad we did! We intended to stay only a night or two and ended up staying 5. We had a lovely room with view of the mangroves and the ocean and the price was very reasonable. We woke every morning to the beautiful sound of the waves and birds chirping. We could sometimes see some fishermen at work! The staff was friendly and laidback just like the rest of Mahahual. The manager was extremely helpful; she went above and beyond to make us enjoy our stay. We felt like we stayed in their welcoming house but still had privacy. The owner made us the best cappucinos we've ever had. There was construction in progress during our stay but it didn't lessen our experience and I'm sure it will look fantastic. Location was great; nearby the main strip, yet very quiet and right on the water. We absolutely loved our stay and definitely will recommend to friends & family (already have been recommending!) Thank you again for a wonderful stay! Sandra & David

When I was staying there the hotel was not ready completely, but it didn't lower the value of it at all! I really loved the morning view of the sea, the calmness, the ZEN of the place, and actually the whole town was like this. The personal was also really great, not only the manager and the receptionists, but even the security guy. I really love that place, and I didn't regret my choice. I definitely would return!

Excellent stay! Fantastic care to detail and very friendly Clara makes the best coffee in town. Clean, quiet, and fantastic views. Linens good quality, bed very comfy. Enzo, owner on site. Bike rentals available on site. They offer kitchenettes. Rooms are of great size.

Wonderful location, friendly and helpful staff, clean and pet friendly! Puerto coral has everything you need for your holiday in Mahaual! From Italy and Germany five stars! We stayed there four nights and we loved it! Thanks guys!!! :)

Located up the quiet end of malecon ,this is the only hotel right on the beach in Mahuhual, the views from the rooms are stupendous. Great value for money big rooms spotlessly clean with kitchen areas. There are a few maintenance issues but this in no way upset our stay, in fact we extended it . The hotel is under new management , the Italian managers are extremely helpful , kind , gave us loads of tips on local restaurants the best beach areas etc.They are working hard renovating the hotel and I wish them all the best with this little piece of paradise

We were going to stay for 2 nights and ended up at Porto Coral for a week. The hotel staff were helpful, friendly, easy going, knowledgeable and spoke fluent Spanish, Italian and English. There is free wifi, free water, excellent coffee, a room safe, small fridge, skyTV, super comfy beds and great aircon. Each room has a balcony and there is also an outside area to watch the abundant wildlife on the cleared beach area directly outside. There is an arrangement with beach clubs 100m away if you want to soak up the sun and the hotel provides beach towels too. We rented hotel bikes at very reasonable rates. The hotel is at the south end of the Malecon and away from the cruise ship crowds but with easy access to everything in the town. We had such a good time staying here and want to return next year (first time I've said that in 15 years of travelling!).

The staff was rude.