Hotel Nassereinerhof

Frühstück bereits ab 7.30 Restaurant Service sehr freundlich Parkplatz direkt vor dem Gebäude

Zu wenig Liegeplätze Sauna Keine Getränke in der Sauna Zimmer unrenoviert, defekte Lampen, Flecken an den Wänden inkl. Abdrücken alter Spiegel oder Bilder , unschöne zugespachtelte Defekte an Wände und Decke

Das Frühstück und Abendessen war abwechslungsreich und wirklich lecker. Das Personal war total freundlich und man hat sich sofort wohlgefühlt. Der Saunabereich ist schön eingerichtet und klein aber fein. Gerne wieder!

Ein kleiner Kühlschrank im Zimmer wäre toll

Das Frühstück war hervorragend, Personal im Restaurant war sehr gut,nett und höflich. Sie waren sehr fleißig und immer gut gelaunt. Die Küche im Restaurant war auch sehr gut.Der junge Mann an der Rezeption aus Mazedonien war auch sehr nett.Das Schwimmbad war sehr sauber und schön.

Wir haben im Internet gebucht. Da haben sie uns neue Zimmer gezeigt,aber wir haben ein altes Zimmer bekommen und waren sehr enttäuscht. Das Zimmer am ersten Tag hatte einen muffigen Geruch gehabt. WLAN hatte viele Aussetzer. Das Badezimmer war extrem klein und eng.

Breakfast was delicious and there was an effort for a change, which was nice. Location excellent, you can walk to the town and there are many hikes and cable cars in the area. You don't have to go through a toll tunnel. Dinner very tasty and a different menu every day. Everywhere clean. The pool and wellness (saunas) were a nice relaxation. Communication completely without problems.

Gentillesse du personnel, hôtel familial très agréable

Buffet

Zimmer klein, nicht klimatisiert

We liked the views from the room, access to the bacony facing the mountains Great breakfast we could eat outside on the terrace with our dog. Staff was super helpful and accomodating for us and our four legged best friend

all great !

Heel mooi zwembad

Niets

Schmales Einzelbett, Ausstattung des Zimmers alt.

Ideale Lage für Skifahrer, sehr schöner Hallenbadpool incl. Saunaabteilung. Sehr gutes Essen, dem man anmerkt, dass es handwerklich gemacht wird.

Es gibt nichts zu bemängeln.

Lage,Parkmöglichkeit,Wellness

zuwenig Haken im Badezimmer,keine Trocknungsmöglichkeit für nasse Badesachen! Fernseher ging nicht im Einzelzimmer! Frühstück erst um 7.30!

Excellent breakfast

Uitstekend bed

De locatie ten opzichte van de lift en de faciliteiten

Het was erg warm in de kamer

Ubicación Desayuno Amabilidad

The location is very good and convenient for the Nasserein lift and access to the ski area. The hotel itself was clean and the surrounding scenery is beautiful, which is what you expect in St. Anton.

Unfortunately my stay was disappointing because I booked and paid for a superior room but was given what was clearly a basic standard room. After travelling from the other side of the world on four flights I simply wanted to check in and rest, so I trusted what I was told at reception. By the time I realised the room was not the category I had booked, the correct room had already been given to someone else. I raised the issue during my stay and was told it would be addressed, but the compensation offered at the end was only around €140, which felt inadequate considering I spent the entire week in a small room with poor lighting, an uncomfortable bed and a very small shower.

Preis / Leistung. Die Freundlichkeit des Personals

Das Zimmer war direkt über dem Eingang zum Partykeller. Damit war es sehr laut

Nära liften Rent och fint. Vänlig personal! Ski room

Saknade färsk frukt på frukosten Saknade kaffe på rummet Skulle vilja ha jacuzzi istället för den kalla poolen

Gepflegter und moderner Wellnessbereich, sehr freundliches Personal an der Rezeption

Wenig Flexibilität bei der Buchung ; brauchte geschäftlich nur 5 Übernachtungen konnte aber nur von Sa-Sa für 7 Nächte buchen. Leider in ganz St Anton kaum anders möglich. Zimmer war recht hellhörig nach oben und zu den anliegenden Räumen. Sauna leider erst ab 15 Uhr - 20 Uhr geöffnet, frühere Öffnung wäre vor allem bei schlechtem Wetter schön, für Nicht-Skifahrer oder Nicht-Apres-Skier

Lokalizacja,czystość strefa wellness i dobre śniadanie

W pokojach tylko Oświetlenie sufitowe tylko w salonie było dodatkowe Oświetlenie ścienne ledowe.

Sehr freundliches Personal. Leckeres Frühstück. Der Wellnessbereich ist nicht groß, aber wirklich sehr schön.

Persönliches Pech mit dem Zimmer: Es lag offensichtlich genau über dem Partykeller, so dass ich unfreiwillig bis 23:00 Uhr Partymusik und - gesang mithören musste. Die freundliche Intervention einer Mitarbeiterin wurde leider ignoriert. Das war echt nicht schön.

Good hotel for short ski weekend. Has everything you need. Have not gotten the best room though. Expected a bit more for the price but overall a fair choice.

Food was ok but not great.

We only spent one night in this hotel but we found it very clean comfortable and the staff were friendly and helpful. The rooms were very good with a nice view.

Nothing

Tolle Lage in der Nähe der Seilbahnstation, grosser Skiraum, feines Essen, freundliches Personal.

Das Doppelzimmer im Neubau war sehr kleine, jedoch gut eingerichtet, Bad und WC separat

Heel vriendelijk en behulpzaam personeel. Ruime en nette kamer en goed bed. Restaurant/keuken houdt heel goed rekening met allergieën gedurende het gehele verblijf. Dochter heeft coeliakie en heeft altijd goede alternatieven aangeboden gekregen. Een aanrader.

N.v.t.

Die Lage zum Lift

Einrichtung alt, neue Zimmer mit unpassenden Möbeln (Bett nicht wirklich reingepasst) Frühstück wirklich äußerst einfach….

Schöne Sauna. Personal sehr hilfsbereit und freundlich

Tolles Bergpanorama direkt vor der Türe

L'appartement familial était grand et propre avec 3 chambres et 2 balcons, belle vue sur montagne. Le spa était super. Bon accueil réception.

Equipements à rénover. Petit déjeuner classique ,pas de jus de fruits pressés. Supplément de 17e par jour pour le chien et une taxe de 30 euros à payer en surplus , ce qui nous a pas été annoncé...

Good food evening meal /Breakfast , location , staff friendly ; safe parking for motorcycles .

Staff and location to cable car is great. Hotel offers afternoon “snacks” at the restaurant which is excellent after a long day of skiing

Room a bit dated and temperature hard to regulate. Opening window at night leads to subjecting self to lots of bar/street noise

We stayed as a family of six adults at Nassereiner Hof for 8 nights in March 25. We had excellent experiences with other "Family Hotels" in Austrian skiing resorts before, and were hoping for something similar. To start with the positive: for skiers the location of the hotel is excellent, just a few steps to the main gondola of the outstanding St Anton skiing resort. The wellness area of the hotel is lovely, with different saunas, steam baths, relaxation areas, etc. (But, no water or any cups in the relaxation areas, very unusual indeed). The food was ok, but the the sweet stuff was exceptional. Pastry chef Katharina created the most delicious desserts and cakes, every single day. We would also like to thank two wonderful staff members, Vladimir and Maya, who were always extremely friendly and helpful. The not so great: the rooms are small and lack a lot of basic things, like cupboard space and hooks for towels. But what impacted our stay (our sleep) most is that the rooms are remotely climate controlled and hopelessly overheated. The only way to cool the room down is by opening the window, but the hotel is surrounded by fairly busy roads (lots of busses and trucks), and there was also constant noise until very late from people returning from bars. When we asked if there were quieter rooms we were given the option to change to a higher room category, but it would have been at a substantial extra cost, and the room still faced a road... I guess what got us most was the unwillingness of the hotel management to engage. Everything a little bit out of the extraordinary was charged extra. We were six people, staying for eight nights (consuming plenty beverages!), during our stay we celebrated two birthdays and for this had two special bottles of wine. When we asked to have them with our dinner in the restaurant we were charged 32 EUR corkage per bottle. When we asked for a late check out on the last day (90 minutes after normal check out time, and the hotel had no arrivals on that day ) there was an extra charge of EUR 15 per person. Changing the room would have cost extra. The welcoming, warm and fuzzy feeling we got at other owner-run hotels in Austria is sadly missing at the Nassereiner Hof.

Location, swimming pool, breakfast, suit was perfect but ordinary room was old and needed some renovation to be done

During my week stay I’ve spent aprox 4000 euro paying for accommodation and guys during lunch on the bar sold me tap water for 3 euro… nice austrian tap water 😆

We stayed at the hotel in March 2020 during the onset of the COVID pandemic. We had to leave early to catch a flight back to the USA before international travel restrictions were imposed. In our hurry, we decided to leave our skis at the hotel because it was too much to take them on the train, which we had never used before. We didn't notify the hotel about leaving them due to the rush. Fast forward five years, and we returned to the hotel. On a whim, we asked if they had kept our skis. To our astonishment, they had! I just picked them up as if I had never left them. If that doesn’t deserve a 5-star rating, then nothing does.

This hotel was within just a few minutes walk to one of the main gondolas which was very convenient. The staff was very helpful and respectful and even offered to help reserve our ski passes for Arlberg. The room was very spacious and comfortable and very recently renovated with very comfortable and high quality material. The breakfast every morning was delicious, as well as all the other meals from Chef Dennis and his crew, who made sure we were taken care of the entire time. Overall very pleasant stay

No complaints

This hotel has the potential to be perfect: Amazing location, well designed rooms, very good kitchen, great spa. Unfortunately some policy choices by hotel management make this a lost opportunity: 1) The non Buffet dinners have tiny portion sizes, and when asked the staff for more, they try to charge you 15euros extra. We would usually leave hungry and just eat some snacks in the room. 2) They charge you for the tap water during dinner. Not much, but it just feels wrong. 3) The available wines at dinner start at 40 euros per liter. I would have been fine paying 10euros per liter for a "house wine" that you buy at the grocery store for 3euros per liter. So instead of you making 7euros per night extra on us, we just bought 3euro wine and had it in our room after dinner. 4) There is no kettle in the room. In cold weather people like to have some tea during the late hours of the night, and I assume this is in a move to get people to pay for hot drinks. Which would even work, if it was available 24/7. I brought a travel kettle and did it anyway. 5) The Towels feel old and rough, as if they have not been replaced in a while. This holds true to all the towels including those at the spa, yet somehow our robes were super soft, so I am assuming this is not a laundry issue but rather simply very old towels. 6) The coffee machine in the morning has sub-par coffee, in order to get you to pay extra for an espresso. Yet another move to squeeze the guests for more money. A Bean to cup machine is not expensive to own or maintain, and I have seen it in many other hotels. 7) lack of solutions to hang your ski clothes to dry in the room. The majority of the staff (with one notable exception) were super nice and helpful and made me feel super welcome. The one notable exception though... made me feel less welcome. Look, this hotel has the potential to be perfect, here is how: 1) stop nickel and diming the guests. Make it buffet every morning and every evening, with included options that are enough (cheap house wine, water, etc) 2) get new towels for the spa. 3) drop table service entirely and cut wait staff, have one bartender who pours the really expensive drinks to cover edge cases. 4) get a proper bean to cup coffee machine for mornings, its 350euros on amazon.de 5) put a kettle in the room. nobody is going to pay 5euros for a cup of tea anyway. 6) get a cheap foldable hanger in the bathroom, it costs 15euros on amazon.de You might say we are nitpicking, but note I gave this hotel 4/5 if they would have done all I wrote, they would have been a 5/5 The differences between good and great are in the details. But I have faith that hotel management might read this and make the necessary changes.

Good breakfast, clean and big enough property, nice and helpful staff, close to the gondola and ski rental, close to the downtown, fine spa and pool, ski equipment room.

Far walk from apreski, a little bit expensive but ok for the value.

room, breakfast, spa

Breakfast was very good. Nice location close to Gampenbahn, a bit outside the most busy and noisy area of St. Anton

Breakfast was standard, good. Location very good, very close to the cable car convenient for skiers. The rooms were spacious, the spa center very good. Ski room was very spacious and well warmed.

The major problem were the bed bugs that caused annoying cimicosis. Luckily, I am not allergic, otherwise it might have been horrible. The dinner main courses could have been better. The Internet was really bad, particularly in the evenings.

Very friendly stuff going above and beyond to make your vaccination wonderful!! Thank you !!

SPA

Room was very small and dark, the window was small, with no balcony, and the electric light was insufficient. There were too few hooks to hang coats and cloths, and the closet was insufficient.

Not a bad spot. A bit outdated.

A bit outdated. Too expensive

We had an amazing time over Christmas. We booked with Inghams ,quite late, and were delighted with the hotel. The kids had already stayed twice there and they liked it. The location is perfect, near the gondola, near the kids ski school ( very good one) and near the renting of all your equipment inclusive of wooden sledges. Normally it is half board, but if one came bed and breakfast , there are plenty of restaurants within walking distance, inclusive of a well stocked supermarket. The food was very good. Breakfast had fresh fruit salad and hot choices plus the usual different types of bread and jams. Different choices of tea and coffee. Supper was excellent, one night buffet and one night waiter served food. You had to choose at breakfast. Our waiter Vlad was really nice, very accommodating and helpful. An asset to the hotel. The chef was very good, as well. The afternoon soup and cake was much appreciated after coming from the slopes. The pool was heated and an excellent asset to the hotel, particularly if you come with children. The rooms have bath robes and slippers. No kettle, so you can bring your own. There is only soap in the bathroom , shower gel dispenser not the best. Our room was a double standard room ( the only one available) , but it would be better to upgrade to a superior room. We found the bathroom very small. Still the shower was very good and we survived the week perfectly well. It was great to have Christmas there, in a very relaxed atmosphere without worrying about shopping or cooking at home. We will certainly be back. St Anton has great skiing for all ages and it is a beautiful place.

Friendly welcoming staff at reception and in the bar in the evening. Lovely lounge area and lovely clean swimming pool area beautifully lit in evening. Lucky to have a balcony with our room, Mountain View 😀. The location is a little walk out of town when arriving by train but in the autumn we were very happy to find this hotel open when many others close down. Fabulous breakfast buffet too!

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The pool and spa were lovely, the staff friendly and welcoming and breakfast very nice indeed.

incredible breakfast

Small rooms.

Location, staff, breakfast and dinner and amenities were outstanding. We can not comment not the Spa/pool areas. Also really appreciated the easy access to ski lift tickets and rentals. As we didn't have a lot of time (only 1 day to ski) it made it super efficient and convenient.

Excellent stay. Quiet hotel at the far end of St Anton, so probably not for you if you want to party hard. The hotel is 2 minutes walk from the Nassereiner lift up the mountain, for superb skiing. Rooms are clean, very comfortable, although a little too warm for us,and no way to control the temperature other than opening the windows. The food all week was superb - we had 4 courses every night, and all delicious. Buffets 3 x in the week were exceptional, with huge choice. My only complaint, and this is no doubt because I am English, is there is no complimentary tea with the cake/afternoon snack on returning to the hotel after a hard day's skiing, which is when I REALLY wanted a cup of tea. This wouldn't take much to provide. An excellent stay thank you

hotel easily accessible with parking nice breakfast great view of the mountains

What a great place. The staff, rooms, food, was wonderful. Would go back again tomorrow. Breakfast, FANTASTIC!, we all looked forward to afternoon snack, dinner was again, a wonderful experience. Anytime I have to charge my room for extras, I'm a little concerned. What a great deal here. Close to lifts, busses, restaurant's, stores, grocery store, everything. Warm boots in the morning was a great plus! Vladimir was the BEST!!