Regency Sameera Vellore by GRT Hotels

Food in general and breakfast in particular was exceptional. Courteous staff is a hallmark of GRT which we enjoy in all their properties. Room was well kept, clean and comfortable.

The location was not so great.

Location

Very expensive

I only stayed here one night. The hotel is ever so slightly a little rough around the edges but nothing to detract from a lovely stay being looked after by the lovely staff here Thank you

Cleanliness . Environment friendly

Plug points , switches are very old , broken

Worst no water in shower

Don’t recommend price also costlier

Responses from staff were very prompt for any request. Apart from Bed and Breakfast, the tariff included evening tea/coffee with hot snacks, which was a bonus.

Renovation work was on and the emanating noise during the day was a huge disturbance

Nothing much except location

Overall upkeep. Very noisy staff. Food quality not up to the mark. A world of difference from Madurai GRT

Very homely environment. Humble and helpful staff. Very welcoming. They care for my pets a lot.

The filter coffee. I prefer more aromatic and mood-setting coffee powders such as Nescafe, Sunrise, Bru, Continental, etc.

Excellent breakfast that caters to all. That was the highlight of the stay. Very courteous and helpful staff.Good room service. Hope to go back there on my next trip😊

Staff members were very pleasing.

the spacious room and very polite and accomodative staff

the bathroom fittings were old . at the breakfast buffet, staffs were a bit confused

Very good Service by all the staff especially Sudhakar and Raja at the restaurant. Towel service, toiletries, bed, cleanliness and courteous staff - very good.

Pillows, bathroom pipe fittings - need replacement. Closed car parking area undergoing some Repair work.

Food

Cleanliness

Excellent location and clean. Wonderful breakfast with lots of variety

This hotel is very basic and no value for money that I paid. There was no WiFi as it worked for few minutes. No hot water for shower. Cracked wash basin and unclean toilet. The bathroom floor was in painted in black but paint was worn out and looked very dirty. Pests were found in the bathroom. Only one towel was provided for three adults. Staff were amazing but they couldn’t manage due to poor amenities. Booked for two days and couldn’t stay for one day and moved to a different hotel and had to pay More money for late booking. Food was great and the staff too. Really sorry to leave these comments but these are my honest opinions and will never choose to stay in this hotel. Many thanks

Bad stay

Hotel is reasonably good with very good Customer service. Enjoyed the breakfast buffet and the filter coffee.,

Good breakfast and courteous staff

Very old fittings in the washroom & drainage blocked in the shower …, needs a complete overhaul

The staff were extremely friendly and went out of the way to be helpful. The rooms were clean, well equipped and had all the standard amenities. The gym was adequate, as were the drinks available in the bar. The breakfast buffet was excellent. The crowning glory, however, are the staff, whether in the front office, restaurant, bar or housekeeping.

Location

Room cleanliness

Traditional food is there

I didn't see the receptionist smiling .there is a restaurant staff not paying attention to customers, which one I believe should be attention

The food was bad

Cleanliness

Their room service through single contact is not good

Very bad experience, the A/c was functioning and the water in bathrooms were not flowing well. The management did not care much on complaining. Below average food. Best to avoid this property at all costs

Decent property, decent room and easy access to the highways.

Non working bathroom door lock, traffic ridden approach road to the hotel (very close to a traffic signal) and frequent AC cuts in the room. Not exactly value for money for what's on offer.

Good location. Very friendly & helpful staff. Huge buffet selection for all meals.

Very tired room decor…in need of room renovation. Plumbing needs assessment. Lights in wardrobe won’t turn off at night.

it was okay room

could be much cleaner

Everything !

I cannot think of anything ! Maybe the blue lights in the bar and the lack of a terrace 😇

Buffett breakfast was lavish with an extensive spread of dishes. Room was spacious, had sufficient luggage space and shelves. Tea kettle, all possible toiletries and a safe deposit vault provided. TV had plenty of channels for free watching. Neat bed linen and bath towels.

Bath room tiles faded. In some bath rooms floor tiles were painted to mask faded tiles. Bath room fittings not in working condition. Water flows in hand shower and tap simultaneously. Shower head corroded. Water pressure in tap low. Room floor tiles are very old and look gloomy.

Very welcoming staff. Reception manager Raj had rung me earlier to confirm time of arrival. He also suggested timings to visit the Golden Temple and arranged a taxi for us. He also kindly went way above expectation and assisted us on the day of departure when we had our bus cancelled the night before rebooked then received multiple confusing texts! He also rang us later to make sure we had got on the bus ok. Breakfast was well catered for all residents. Fruit platter in room on arrival nice touch.

There was an issue with the cleaning however when escalated this was promptly dealt with satisfactorily. No hairdryer in the room ( but I didn’t ask reception for one so it wasn’t an issue). Fragrant drains intermittently in the bathroom

Hotel standards

breakfast was decent but not fantastic

update of in room items needed. They look bit old

The breakfast was sumptous with local food being the main focus. Coffee was exceptionally great!! Very enjoyable breakfast setting, everything as you would like it. The Menu was also slightly different for different days. Really enjoyed.

Should have a smoking area or a room

Staff were very friendly and helpful

all and Good Location easy to access

Rest room is not good

Location

Room size

Cleanliness, prompt service. Courtesy of staff. Chef prepared 👌 awsome and tasty dishes. Credits to him.

Serenity

Need a jacuzzi

Room, Food, Service and Reception was cordial and helpful.

Attitude and behaviour of the staff are very exceptional.

Cleanliness and courteous behaviour of staffs

Location

The quality of food, the condition of rooms and toilets is not what I paid for.

Location good. Some food items were good.Live band was good The staff at the breakfast area were good. Serving newspaper Complimentary food was good

Flush in Bathroom needs Maintainance . Wi-fi speed was very very low. Needs improvement TV and unfreindly remote Room dimensions does not allow extra beds in all rooms, however while booking no mention this and hence misleading if you plan additional bed for children.

Most I like is the staff of the hotel. They are very friendly and helpful.

All is good

Service & room cleanliness

Price a bit high

Excellent breakfast. Staff behavior is Excellent.

I am frequently visiting vellore. I have stayed here earlier. But this time noticed issue with cleanliness. But the staff are very corporative so with their smiles they tried to overcome this issues but I think they should check the issues of cleanliness, neither .