Bukit Puteri
Bukit Puteri, Jalan Kampung Daik, Batu Buruk, 20100 Kuala Terengganu, Terengganu, Malaysia- Viewpoint
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About this hotel
The Grand Puteri Hotel is your ideal choice for a comfortable stay in Kuala Terengganu. Convenient Location, Modern Amenities, and Delightful Dining are some of the key features of this hotel. Book now and experience a memorable stay at The Grand Puteri Hotel.
Nearby Attractions
Street Art
Street Art, Jalan Kampung Cina, 20100 Kuala Terengganu, Terengganu, Malaysia- Public Art
art street
art street, Jalan Banggol, 20100 Kuala Terengganu, Terengganu, Malaysia- Attraction
MBKT Park
MBKT Park, 20000 Kuala Terengganu, Terengganu, Malaysia- Park
Kampung Cina Bridge
Kampung Cina Bridge, Jalan Kampung Cina, 20100 Kuala Terengganu, Terengganu, Malaysia- Attraction
Terengganu China Town Street
Terengganu China Town Street, Jalan Kampung Cina, 20100 Kuala Terengganu, Terengganu, Malaysia- Attraction
Terengganu China Town Gate
Terengganu China Town Gate, Jalan Kampung Cina, 20100 Kuala Terengganu, Terengganu, Malaysia- Made
- Attraction
- Sight
Terengganu China Town Gate
Terengganu China Town Gate, Jalan Kampung Cina, 20100 Kuala Terengganu, Terengganu, Malaysia- Made
- Attraction
- Sight
Street Art
Street Art, Jalan Sultan Ismail, 20200 Kuala Terengganu, Terengganu, Malaysia- Public Art
Makam DiRaja Bukit Keledang (Makam Sultan Zainal Abidin I)
Saltan Zainal Aabidin 1 Mousoleum, Bukit Keledang, Jalan Balik Bukit, Cabang Tiga, 20200 Kuala Terengganu, Terengganu, Malaysia- Monument
Turtle Alley
Turtle Alley, Jalan Kampung Cina, 20200 Kuala Terengganu, Terengganu, Malaysia- Attraction
Street Art
Street Art, Jalan Kampung Cina, 20200 Kuala Terengganu, Terengganu, Malaysia- Public Art
Bulatan Batu Bersurat Terengganu
Inscribed Stone, Jalan Sultan Ismail, Batu Buruk, 20300 Kuala Terengganu, Terengganu, Malaysia- Memorial
Traditional Boat Building
Traditional Boat Building, Jalan Medan Selera, Kampung Losong Panglima Perang, 20100 Kampung Duyong Kecil, Terengganu, Malaysia- Attraction
Taman Panorama
Taman Panorama, Kuala Terengganu, Malaysia- Park
Water Front
Water Front, Jalan Balik Bukit, 20300 Kuala Terengganu, Terengganu, Malaysia- Attraction
Ship maker
Ship maker, Duyong Besar, Kampung Losong Panglima Perang, 20200 Kampung Duyong Wan Su, Terengganu, Malaysia- Attraction
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
BBQ facilities
Lift / Elevator
Laundry
Soundproof rooms
Non-smoking throughout
Private parking
Outdoor pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Physical distancing in dining areas
Room Types
Premium Suite
Up to 5 guests234 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a patio.
Sleeps
Up to 5 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
234 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsShampooConditionerBody soapAccessible by lift
Deluxe King Room
Up to 3 guestsExtra-large double bed (Super-king size) (181-210 cm wide)
This twin/double room offers air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
In-room amenities
ShowerTVTelephoneAir conditioningToiletSatellite channelsShampooConditionerBody soap
Superior Twin Room
Up to 4 guests2 Twin bed (90-130 cm wide)
This twin room offers air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerToiletSatellite channelsShampooConditionerBody soap
Deluxe Twin Room
Up to 4 guests2 Twin bed (90-130 cm wide)
This twin room provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerToiletSatellite channelsShampooConditionerBody soap
Superior King Room
Up to 3 guests14 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Air-conditioned and soundproofed room features a flat-screen satellite TV and mini-bar. Private bathroom includes a hairdryer, shower and free toiletries.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsShampooConditionerBody soap
Junior Suite
Up to 3 guests200 sqmQueen bed (151-180 cm wide)
This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a patio.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
200 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomSatellite channelsDining tableShampooConditionerBody soapAccessible by lift
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,715 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026Bilik yang bersih. Makanan sedap dan staff sangat mesra.
5/10
Reviewed Sep 17, 2026Friendly staff
- Location: Noisy, every announcement from the bus station can be heard - Musty smell in the lifts and the room
8/10
Reviewed Sep 5, 2026La posizione, molto comoda. La colazione, con prodotti tipici e tutti davvero buoni. Rapporto qualità prezzo molto favorevole.
La struttura è bella, ma può essere utile un po’ di manutenzione.
3/10
Reviewed Sep 5, 2026I like the food and air-conditioner in the room. The air-conditioning is very cold which I like it.
No slipper provided in the room. The sound proof in the room is not good I can hear somebody walk by and close the door from other rooms. The toilet facilities is old.
3/10
Reviewed Sep 5, 2026I like the food and air-conditioner.
No slipper and sound proof. The toilet facilities can be improved.
7/10
Reviewed Sep 2, 2026Na
Tiada tuala mandi di area kolam renang
9/10
Reviewed Sep 1, 2026Suka
Tidak
9/10
Reviewed Aug 26, 2026Perfect location. The room was comfortable. The breakfast was so good especially Nasi Dagang.
-
8/10
Reviewed Aug 24, 2026Nice room. Delicious food
9/10
Reviewed Aug 24, 2026Very frendly staff
No
6/10
Reviewed Aug 21, 2026The location and the hotel grounds.
The rooms Were small and bathroom was old.
3/10
Reviewed Aug 19, 2026The breakfast was the only thing that was good
The hotel needs an upgrade. The pillow is too hard, bedsheet is just a piece of thin spread sheet. The shower curtains need to changed since it was mouldy. The room smelled musty if the aircond is not on
10/10
Reviewed Aug 15, 2026Selesa .. dan dkt dgn semua kemudahan
9/10
Reviewed Aug 9, 2026The food was food. The swimming pool was good for a kids.
Nothing
5/10
Reviewed Aug 8, 2026The location is nearby Pasar Payang and also the hotel have a parking space for the customer
The bathroom is not like as expected and should do grouting that. During my check in, I notify that there was urine left in the toilet when I first checked in. I hope the housekeeping department can be more attentive and ensure that the room is properly checked and cleaned before releasing it to the Front Office. Thank you.
10/10
Reviewed Aug 8, 2026breakfast
10/10
Reviewed Aug 8, 2026Bersih, view cantik
Semua okay, tak ada yang tak baik
8/10
Reviewed Aug 7, 2026Nice breakfast
7/10
Reviewed Aug 5, 2026Location and staff friendly.
Air con not cold
10/10
Reviewed Aug 4, 2026Suasana islamik
Lift boleh guna satu
8/10
Reviewed Aug 4, 2026First time saya menginap di hotel ni... Ok.. Saya suka.. Mungkin saya akan menginap lg di masa akan datang
7/10
Reviewed Aug 3, 2026Breakfast was not very tasty and there weren’t many options
6/10
Reviewed Aug 3, 2026singki agak bilik air agak kotor sikit.dan flow tidak memuskan..harap boleh di perbiki untuk masa hadapan
6/10
Reviewed Jul 24, 2026I honestly don't know what I liked about this hotel. Maybe the nasi dagang for breakfast, it was delicious. Other than that, I was disappointed with my stay.
I was disappointed with the condition of the hotel room. The room had an unpleasant smell that made it uncomfortable to stay in. It was also very dark, with poor lighting, creating a gloomy atmosphere. The lack of ventilation and the unpleasant odor made the room feel stuffy and suffocating. Overall, the room did not meet my expectations, and I hope the hotel will improve its cleanliness, ventilation, and lighting for future guests.
4/10
Reviewed Jul 23, 2026Breakfast was reasonable.
The PA System of the Main inter-state Bus Terminal opposite the hotel is so loud and affects sleeping. Continues till midnight. When asked to the hotel staff , no one seems to know when the PA System ends. Furthermore, the hotel room is very tired, easily more than 30 years without refurbishment.
9/10
Reviewed Jul 21, 2026Makanan sedap.. Bilik kemas
5/10
Reviewed Jul 20, 2026lokasi berhampiran pasar payang dan kedai.
bilik air kurang memuaskan, shower curtain sperti tidak pernah di tukar. almari dan bilik air perlu di baiki/ditukar
7/10
Reviewed Jul 20, 2026The location is just walking distance to convenient store, mosque and bus terminal.
The bad smell of the hotel and the bathroom design. There is no raised-floor between shower and toilet-bowl area. Thus, the water from the shower area flows to the toilet-bowl area and wet the entire floor.
8/10
Reviewed Jul 19, 2026situated beside mosque which woke us up each morning 5.30 and went for quite a long time .Our room faced the mosque so we heard it all. It also went for quite a while in the evenings. The hotel with out this was very comfortable
6/10
Reviewed Jul 17, 2026Location
The room is quite old
7/10
Reviewed Jul 13, 2026I like the location. Its very near to the pasar
The carpet was not that clean and had stains. Under bed has some empty bottle. Lighting was not bright enough.
5/10
Reviewed Jul 10, 2026I order a set of steam fish with tom yum and fry egg . Late that nite till the day we left me and my partners suffer with food poisoning ( severe vomit and diarrhoea ).. such a terrible experience. Day we travel back to our destination was such a nightmare because we got headache and need to get a pitatop at every RnR . Our food was served uncooked that later we need to ask the kitchen to steam th again … 👎🏻👎🏻👎🏻
The kitchen given rate as B by kkm . Obviously the cleanliness and the hygiene is questionable
9/10
Reviewed Jul 9, 2026Sangat selesa staff sangat peramah
6/10
Reviewed Jul 9, 2026breakfast so good and location is very nice
nothing..
7/10
Reviewed Jul 9, 2026Please add more plug point especially beside bed
5/10
Reviewed Jul 7, 2026Gute Lage
Früvstück muckrig
8/10
Reviewed Jul 7, 2026Lokasi yang baik berdekatan stesen bas dan pasar payang
Tilam yang kurang selesa mungkin sebab tilam lama. Perlu tukar.
8/10
Reviewed Jul 6, 2026Location is near to all my fav place
Nothing to say
10/10
Reviewed Jul 4, 2026Excellent
All is good
9/10
Reviewed Jun 28, 2026room
1/10
Reviewed Jun 25, 2026Room with old and moldy carpet. Otherwise everything else is good
10/10
Reviewed Jun 24, 2026Breakfast
None
5/10
Reviewed Jun 23, 2026Town center - accessible most of the place
Very old! The bed and pillow is fine but floor and others not worthy for the price!
8/10
Reviewed Jun 21, 2026Lekker Maleisisch ontbijt. Zwembad. Super lief personeel (schoonmaakster en balie). Goede locatie.
Schoonmaak van de badkamer.
7/10
Reviewed Jun 20, 2026The food is good , location very near to State mosque, walking distamce to pasar payang and dataran shah bandar
9/10
Reviewed Jun 19, 2026Perfect
6/10
Reviewed Jun 18, 2026Close to main attraction and easy to get by. Breakfast was good with good range of food to choose from (must try nasi dagang). Enough parking space for hotel guest and they have great seating area.
The soundproofing. You can hear your neighbors coming back to their room, the conversations going at the hallway, every door closing. Would highly appreciate if housekeeping check and clean the room properly. I found hairs on bed and also in the bathroom.
7/10
Reviewed Jun 18, 2026Nasi dagang
Nothing
7/10
Reviewed Jun 17, 2026Breakfast Nasi dagang
Nothing
8/10
Reviewed Jun 4, 2026Everything is OK, room are spacious, location is near to pasar Payang.
There aren't many choices for breakfast
5/10
Reviewed Jun 2, 2026Breakfirst ok. Aircond cold
My daughter room toilet door very poor. Need to upgrade the toilet door
8/10
Reviewed May 31, 2026location
nil
10/10
Reviewed May 30, 2026Services
9/10
Reviewed May 30, 2026Delicious food for breakfast, convenient to stay nearby kedai payang, mayang mall and Pantai Batu Buruk.
8/10
Reviewed May 18, 2026All good
Nothing
3/10
Reviewed May 17, 2026nothing, just comfy bed.
stay at unit 405. smelly room and dirty with a bit of spore mark in the bathroom.
6/10
Reviewed May 13, 2026Nice
No
10/10
Reviewed May 11, 2026Very Near Town
Nice & Very Clean
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Friendly staff
- •Nice breakfast
- •Strategic for shopping
Areas to consider
- •Cleanliness issues
- •Noise from windows
- •Inconsistent amenities
Cleanliness
6.2/10Multiple reviews mentioned cleanliness issues, particularly in bathrooms, with a need for improvement.
Service
9.2/10Service was highly praised, with many comments on helpful staff and good impressions.
Location
8.7/10The location is convenient, close to shopping areas and amenities, with easy access.
Room Quality
7.2/10Rooms received mixed reviews, with some noting noise and cleanliness issues.
Amenities
6.7/10Amenities were lacking, with mentions of incomplete items and cleanliness issues.
Value for Money
7.7/10Guests expressed value varying by cleanliness and room quality, affecting overall perception.
Food and Beverage
8.2/10Food quality was generally well-received, with good breakfast options.
Overall Experience
7.7/10Overall feedback was mixed but included positive experiences and serious concerns.