Athena Hotel

清潔な部屋、快適なインターネット、美味しい朝食、快適なシャワー、綺麗なベット

特になし

הי נהדר, מלון יפה וצוות חם. מומלץ ממש.

無

隔音不佳

Reception staff super accomodating for our quick booking after our flight was cancelled Bed was comfortable, shower pressure was incredible

Aircon didn’t super work, just loud and fanned on cold Pillows were average

Great location and best hotel in District 10 Large choice of rooms Efficient staff Clean room

A few more bathroom accessories like Body Lotion and liquid hand soap would be nice

housekeeping staff was good.

we booked the room with the bathtub for 5 days. it leaks everywhere while draining, hotel staff didn't bother, we used towel to soak water and they charged us 200k vnd, because theere towels were dirty 🤣🤣

Room was excellent, and staff very helpful, Harry was very kind and very polite and helpful 😊

We had a wonderful night. Staff was polite and professional. We would've loved 2 blankets but had to deal with one big one for 2 parents and a kid in between. Though I am sure that if we had time to ask for one, we would've gotten the wish fulfilled. Breakfast was over the top, I absoluetely recommend everybody to have it!

Clean, Conformable, Nice staffs

Really don't like the way the Bathtub designed , water was all over the floor after a shower.

Staff are very friendly and courteous. Facilities are very good in general. Breakfast was good. Location is excellent.

Air conditioning system is not working well, in some rooms (for example room 601) it was very noisy but did not generate enough cold air. The room curtains (the main and thick curtains) in all the room we stayed are full of dust, looks like they have not been vacuumed for a long time. In fact a couple of times, while I tried to close the curtains at nights and also looked up at the top of the curtains, dust dropped into my eyes and I had to go and wash my face/eye.

The breakfast was excellent with a great choice. We also ate at the restaurant and the food was also excellent. The staff were very helpful and friendly.

The air conditioning at night blows onto your face, which is a little annoying.

フロント、ドアマンスタッフの対応が良かった。

ゲストが触らない部分にうっすらほこり。トイレットペーパー、歯ブラシの補充が忘れられた。 USBポートがないため変換プラグが必要不可欠。

พนักงานเป็นกันเอง ดูแลดี

Clean, Comfortable, Good staffs

Water all over floor after shower. Bathroom lights are poor designed. Can barely see your own face.

Room was great

Shower , bath combination was dangerous.

Nice and clean hotel.

Booking.com's information states that the room price includes use of the executive lounge. Unfortunately, this is incorrect information.

Good size room, nice and clean. Nice service from porters

Breakfast: not many options, we started our breakfast at 8:00 am and many pots were run-out of food. The bed was a bit noisy, maybe ( needs to buy a new) and one more pillow on each side.

Morning breakfast is good different soup every day the cook very pleasant and the days staff was very attentive and helpful thank you all

Room has a slight odour when the air conditioning wasn’t on, key cards kept malfunction; I’ve issues with one of the key card they tried to reprogram it and wasn’t returned beck to me and when I check out they tried to charge me for lost key card lol not professional in this situation for guest experience.

Good location. Close to many things.

It’s ok

Really lovley personel, they help us arrange taxi to airport with no fee - just taxi price. They were really helpful and kind. Great breakfast! I really recommend 👌

施設が綺麗だった。

深夜のフロントの態度が良くなかった。

The breakfast was good and the people were very nice.

We had some problem with the shower cabin. It was leaked and the water splited on the floor continously...

Breakfast was delicious and a good variety. Location was not so great, far away from most attractions

The room allocated to me was without a window, had a damp smell and there was small bugs flying around. I also requested an invoice for my stay, and their management team could not assist.

Well maintained, friendly staff

Nothing

The breakfast and location

The initial interaction of the front office staff

Cuarto muy cómodo y buen desayuno.

Do kế hoạch bị huỷ, tôi điện thoại hỏi khách sạn xem có thể được check in sớm hay không, và bạn lễ tân tên Duy Khang đã hỗ trợ rất nhiệt tình. Chúng tôi tới khách sạn gọi nước uống và chờ, tới khoảng 12:00 được hỗ trợ check in sớm không thu thêm phí. Dù được hỗ trợ hay không, tôi cũng đánh giá cao việc giao tiếp đầy đủ, hiệu quả của nhân viên khách sạn. Việc được hỗ trợ check in sớm là vượt ngoài kỳ vọng của tôi. Xin cảm ơn rất nhiều. Tuy nhiên, có thể do dọn phòng gấp để tôi check in nên bộ phận vệ sinh đã mắc 1 số lỗi nhỏ, như các đồ dùng cá nhân không được bổ sung đủ, cụ thể phòng tôi 2 người lớn + 1 trẻ em nhưng các vật dụng như bàn chải, lược, ni lông đội đầu ... chỉ được bố trí số lượng 1. Có lẽ cũng vì lí do này mà tủ lạnh không được bổ sung đủ số lượng chai pepsi như checklist, dẫn tới khi tôi checkout thì báo tôi sử dụng 1 chai pepsi, nhưng gia đình tôi không 1 ai uống pepsi, con tôi 5 tuổi không ăn bánh kẹo đồ ngọt và không biết tự mở chai pepsi nên không thể do gia đình tôi sử dụng. Dù bạn lễ tân chưa hiểu lí do lệch 1 chai pepsi là do đâu nhưng vẫn lịch sự tôn trọng sự khẳng định của khách hàng và không thu tiền gia đình tôi chai pepsi. Tôi đánh giá cao sự lịch sự và chuyên nghiệp của lễ tân khách sạn. Sau khi hồi tưởng lại thì tôi đoán lí do phát sinh việc chai pepsi là do gia đình tôi được check in sớm, dẫn tới BPVS dọn dẹp vội vã nên chưa bổ sung chai pepsi từ đầu. Việc này cũng có phần là để hỗ trợ gia đình tôi, nên nếu lí do là như vậy thì cũng mong BPVS sẽ không bị khiển trách. Và tôi cũng nghĩ KS nên thông báo với khách về việc kiểm tra nội dung mini bar trên bàn, trong tủ lạnh ... khi nhận phòng để tránh phát sinh khi trả phòng. Ngoài ra, bộ phận bảo vệ, trực sảnh ai cũng đều nhiệt tình, thân thiện, rất tuyệt vời. Con trai tôi rất thích các chú trực sảnh.

環境乾淨

隔音效果不佳

The staff were wonderful and very attentive. Service here was amazing! The restaurant downstairs was small, but food was good and fruit drinks and smoothies were super delicious. We ate lunch here twice, and dinner on our first night as it was so convenient. They took good care of us.

The breakfast room was a little hard to find on the first day, but it was not a big deal.

The hotel was clean and the service looks great

There’s nothing to dislike about this hotel

Khách sạn sạch sẽ,nhân viên rất dễ thương và nhiệt tình hỗ trơ

Trên app booking có để là thanh toán tiền tại khách sạn khi nhận phòng,nhưng trước 1 ngày mình đặt phòng thì khách sạn đã tự ý rút tiền trong tài khoản tín dụng của mình vì sợ mình ko đến(điều này làm mình rất không hài lòng).Vì nếu trên booking.com nói là cần thanh toán trước ngày đến thì mình sẽ thanh toán trước,nếu mình no show thì sau đó khách sạn rút tiền từ tài khoản tín dụng của mình theo quy định là hợp lý .

Palvelu oli ensiluokkaista!

Staff was very attentive and respectful, responsive and welcoming. Rooms were clean and spacious.

Điem tam rat ngon , thai do nhân viên thân thiện va. niem no

Facility

At the beginning- they booked for me two rooms in different floor despite we are family husband, wife and three kids , but after too much discussion, they arranged two rooms in same floor opposite to each other

Comfortable hotel, staff were lovely and the bed was comfy with good air conditioning. The bathroom was nice and big with a nice rain water head shower. Location is a bit far from Saigon central, however a lot of local sights and food places to try around the place!

Some street noises at night time which can be loud.

Very clean, very comfortable.

Super hotel. Très luxueux.

Petit déjeuner assez varié mais pas grand chose en sucré. salle de sport à revoir car suffisantes que pour une ou 2 personnes

The hotel is very clean & All staff are friendly & Helpful

Petit déjeuner trés copieux avec de nombreux plats asiatiques - Pas de viennoiseries - Et les plats sont justes chauds Mais il y a vraiment de quoi bien déjeuner. En plus servi au 11° étage avec une belle vue sur la ville par beau temps Le restaurant au rez de chaussée est sympa , quoique légèrement cher pour le viet nam

Rien .

it was ok

the breakfast

Such great value for money and in a really quiet area with lots of options for food and drinks

No pool but that’s totally fine

Wonderful staff provided excellent service. I will return again for another visit.

Everything was great!

Location

No change in the breakfast menu. You wouldn't feel good after few days with the same menu.

Breakfast was good, sufficient to provide energy to start the day :)

Nil

J'ai réservé pour mon fils et moi une Chambre de luxe qui devrait avoir une superficie de 30m². Toutefois, la chambre qui nous est attribuée était bien plus petite et sans fenêtre. Ce n'est pas la première fois que je séjourne dans cet hôtel. Je n'avais jamais rencontré de problème auparavant. C'est mon fils (adulte) qui est arrivé le premier et l'hôtesse à l'accueil n'a rien fait pour améliorer la situation. Dommage !

地點、旁邊有超市

某些用品較舊

Comfortable

Too old towels Bath tub in Senior Luxury Double Room is badly designed. Water could overflow on the tub and flow down to the floor, this made the floor wet

The staff is friendly and helpful room is clean

The remnant of the cigarette odor is still there

Price too high

Over price

On how the property was very well cleaned and organised well

The rooms are kinda dark and so is the hallway to the rooms

很干净，柜台服务人员也很有礼貌有问必答

没有不满意的，下次肯定再次入住这间酒店

Everything is good except for the breakfast buffet. 80% of the food will be repeated the same for everyday. Kind of boring

The doorman at the the hotel is outstanding , polite and hardworking, especially the gentleman name Nguyen Trong Le .

My mini-suite was nice and spacious Staff was efficient and nice (particularly concierge and breakfast room) Location was good (close to shops and friends)

- Little things start to fall apart here and there and are not fixed as efficiently a story should be. - Used cups anf glasses are not cleaned by staff every day. - Breakfast room is on Floor 11, with no access by lift (we have to walk up many steps to get to it from Floor 10 !!! So stupid and not user-friendly for old people or those who have a problem with their legs).

The rooms was musty and smell of old water.

The room was wide and clean. Reach breakfast. The team was kind and helpful. Around the hotel there are so many places to eat

convenient