Laman Sungai Mengkibol
Laman Sungai Mengkibol, Kluang, Malaysia- Park
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Convenient Location: Situated just 36km from University of Tun Hussein Onn Malaysia, The Imperial Hotel offers ease of access.
Family-Friendly Accommodation: With spacious family rooms available, this 3-star hotel is perfect for your next family getaway.
Modern Amenities: Enjoy the comfort of air conditioning, free WiFi, and flat-screen TVs in every room, along with a 24-hour front desk for all your needs.
Book your stay at The Imperial Hotel now and experience a perfect blend of comfort and convenience during your visit to Kluang, Johor.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
4 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Queen bed (151-180 cm wide)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Lokasi yang strategik..dekat dgn 7eleven ,domino ,mcd & kluang prade.kedai mkn pun dekat je .
Kali ni dpt bilik yang aircondnya xrasa sgt ..kepanasan tidur .
This is my 4th stay here, and it's always clean and comfortable. I really enjoy the convenience — it's within walking distance to both Kluang Parade and Kluang Mall
Location strategic.
Bathroom floor - slippery.
Lcation
Staff not flexible
The location is good. Easy access to a few food establishments around the town.
The room - deluxe king - is a little small. There were mould at the doorframe. TV remote not working well, can't change channel. It would be good if there's a bedside panel for control of lighting of the room.
The location is within the town
There are no private parking and the hotel parking is just not enough
The hotel is located in central area and many locations are easy to reach.
The price that I got from Booking.com is more than what the hotel is offering.
It's location.
The hotel is old and not clean. Do not have two single beds.
Easy to access to restaurant & convenience store
everything bad
no parking and room no aircon
Terrible front desk service. Not friendly At all.
Just because of the deposit of rm50,force customer to pay Only by cash!!! No cash No Talk. Why can't just pay by credit card or touch n go? Now is already ALPHA generation please!
Location and the water flow is strong
Very bad sound proof, can hear people talking, closing door, water flow at bathroom. And the bed is soft.
Near many shops. Location is good. The room is large enough for four, with nice toilet
Very clean facilities. Room space was nice. Very convenient to get groceries since 7-11 is just beside of the property.
Some small parts may need to take care, such as broken toilet roll, stains tower and un-arrange furniture.
Behind viral location like coffee kluang, kluang riverwalk and market
I don’t like rooms that only meet the requirement of having a window but without any view. Yes, I did book a room with a window, but please don’t give me one where the view is blocked by a building
Location, cleaning
Western toilet space.. Narrow.. And difficulties to used
Location was strategic and staff were friendly and helpful. Keep it up with the smiles. Room was conducive and relatively clean and basic needs were provided.
Probably the room lights can be brighter as I find it a little hard to see due to the dimness. It would be great if the lights are replaced with brighter lightbulbs.
Bed is comfortable with extra pillows provided
No toilet at lobby Limited free parking
Town Center with walkable distance to anywhere
A bit old building and facilities
The hotel has no facilities but a lot of food outlets nearby... 7 eleven is nxt to the hotel. There is McDonald and Domino Pizza opposite of the hotels. Maybank across the street... 5 mins walk to Kluang Railway Coffee... The room i stay is clean, the bed is comfy. Lift in the hotel. The hotel staff and security staff is very friendly.... he is there to safe guard the guest vehicle and advice us to lock and don put any belongings in the car or motorcycle... will book the hotel again if i visit my relative at Kluang.
Nothing.
Location was good, as in the middle of the town with nearby Kopitiam .
Lack of car park.
Location, next to 7-eleven, security guard took his job of guarding your car seriously, generally all staff are great, very decent amenities and service provided considering the price.
Aircon underpowered (room is hot), can hear traffic as if i don’t have windows, pillows are so hard to a point they are uncomfortable.
The room was spacious. It also clean. Really satisfied.
Near to town centre.
Nil
location
noisy.. slamming of doors and people talking can be heard in the room.
The room was great
Location and staffs
Could hear what’s going outside or next room. The towels provide had used past their time . Run down and outdated furnitures .
Good value for money
good location
the metal installed in the floor before the toilet seems like broken and sharp, it is dangerous for kids or old person.
The place was clean and comfortable
The water heater seems to not working well for the shower. Everything else is fine.
Near to all the facilities
Parking is a problem
No breakfast served or offered
Non
The location is good.
The hotel infrastructure was old and fittings are outdated not properly maintained.
The price
Parking :( Difficult to find park when reserved parking is full.
Clean and comfortable
None
My 2nd stay. I booked 2 double rooms. Given the 3rd level as requested but the room was easily warmed up, maybe was on top floor. It took the air-con long time to cool the room. The table space in my room was very limited. The wall space below the TV could put in a side table or build-in to the wall. Because the other room has a long table on full stretch of the window side.
Warm room, that took long to cool down.
the location is great. easy access to anywhere and the room is comfortable. bed can fit 3 adult but its a tight fit. have 7 eleven next to the hotel in case you want to buy any snacks.
the hallway smell kind of like pee. there's a very noticeable stain on the sofa inside the room.the ceiling also have some holes.
Comfortable beds, rather quiet environment. Clean room
Towel smell of bleach
It is 5-min walk from the Kluang train station. Popular eateries and malls are within 10-15 min walk.
nil
The cleanliness can be improved. Stuff from previous guest is still therr when i check in.
No breakfast
Value for money and staff were pleasant and helpful
Payment to be made at counter instead of deducting from credit card
Within walking distances to many popular places. Nice and comfortable room. Tidy and clean room, friendly staff and fast check in process.
Nil
it in a central location with all round amnesties
Some window did not lock because the locking mechanism were missing
Comfort and service
No hairdryer
Nothing
No free parking. There are only 2 lots for hotel guests. Always parked by the same car which I believe belongs to the hotel staff. No proper housekeeping. There is a piece of bread underneath the bed during my 3 days stay at room 305. Internet connection was cut off at about 9am on the day of check out. Indicating to us to check out early.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7/10Some cleanliness issues mentioned, such as broken toilet roll and stains.
Service
8/10Service standard is acceptable for the rating.
Location
9/10Positive mentions about the location being convenient and near various amenities.
Room Quality
7.5/10Rooms are described as spacious, but some had issues like no view or soft beds.
Amenities
7.5/10Standard amenities, some minor issues observed.
Value for Money
8/10Value seems acceptable given the location and size of the room.
Food and Beverage
7.5/10No specific mentions, but general convenience for food access is highlighted.
Overall Experience
7.9/10Overall moderate experience with mixed reviews.