Laman Sungai Mengkibol
Laman Sungai Mengkibol, Kluang, Malaysia- Park
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About this hotel
Modern Accommodation
Experience comfort and convenience in every room equipped with essential amenities for a relaxing stay. From a work desk to free toiletries, we've got you covered.
Outdoor Swimming Pool
Relax and unwind by taking a dip in our refreshing outdoor swimming pool, perfect for a leisurely afternoon under the sun.
Family-Friendly Atmosphere
Enjoy a stay with your loved ones in our family rooms, providing ample space and a welcoming environment for a memorable getaway.
For a delightful stay with top-notch amenities and exceptional service, book your stay at PRIME CITY HOTEL KLUANG now!
Nearby Attractions
Taman Merdeka
Taman Merdeka, Kluang, Malaysia- Park
Mural
Mural, Kluang Street Art, 86000 Kluang, Johor, Malaysia- Public Art
Kluang Crown
Kluang Crown, Jalan Kluang-Jemaluang, 86000 Kluang, Johor, Malaysia- Sculpture
Platform 2 Kluang
Platform 2 Kluang, Jalan Hospital, 86000 Kluang, Johor, Malaysia- Public Art
Laman Rel Mahkota
Laman Rel Mahkota, 86000 Kluang, Johor, Malaysia- Park
Kampung Melayu Recreation Park
Kampung Melayu Recreation Park, Kluang, Malaysia- Park
居銮中华纪念馆
居銮中华纪念馆, Jalan Kurnia 1, 86000 Kluang, Johor, Malaysia- Memorial
Kluang Lake Park
Kluang Lake Park, 86000 Kluang, Johor, Malaysia- Park
Crown Of Johor
Crown Of Johor, Bulatan Taman Emas, 86000 Kluang, Johor, Malaysia- Attraction
Taman Kluang Indah
Taman Kluang Indah, Kluang, Malaysia- Park
Taman Kluang Indah
Taman Kluang Indah, Kluang, Malaysia- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Private parking
Outdoor pool
Room Types
Superior King Room
Up to 2 guests29 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
Family Room
Up to 4 guests46 sqm2 Queen bed (151-180 cm wide)
The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by elevator. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
46 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
Standard Double Room
Up to 2 guests29 sqmQueen bed (151-180 cm wide)
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
Standard Twin Room
Up to 2 guests29 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
Superior Twin Room
Up to 2 guests29 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
Junior Suite
Up to 2 guests61 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
61 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersSofaWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
Standard King Room
Up to 2 guests29 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
Suite
Up to 2 guests64 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
64 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSlippersSofaWardrobe or closetBidetUpper floors accessible by elevatorToilet paperShampooBody soap
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(854 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 15, 2026Location
7/10
Reviewed Sep 2, 2026Did not have the breakfast. Not in town center.
Rooms cleanliness were non very good. The mugs containing the toothbrushes were filthy. Cushions smelled. There were a few crawling ants on the coffee table and sink top. Staff were extremely friendly: Faiz and Reen, housekeeping requests were attended to immediately. Lobby area was nice and clean, rooms are spacious but old and needed refurbishing, hotel has its own car park, not many have their own in Kluang.
8/10
Reviewed Aug 29, 2026Excellent..
8/10
Reviewed Aug 22, 2026Bilik bagus
No
10/10
Reviewed Aug 13, 2026beatiful and good!!!
2/10
Reviewed Jul 24, 2026THERE WAS NO SOAP/ SHAMPOO HOLDER IN THE SHOWER. THE PROPERTY NEEDS TO BE MAINTAINED BETTER IN TERMS OF PAINTWORKS AND DOORS NEED TO BE DONE UP
7/10
Reviewed Jul 14, 2026Near centre
The room smelly
4/10
Reviewed Jul 13, 2026Hotel lift and parking.
The mattress and pillow, feel like RM10 hotel. Couldn't sleep. Better bring your own mattress.
6/10
Reviewed Jul 9, 2026Comfy bed, man at desk was nice. Ended up staying for 2 nights, mai ly because I didn't want to change hotels.
Wasnt the cleanest, floor had weird stains on it. Was a little old and run down. No power points near the bed. Breakfast was very scarce, probably the worst buffet breakfast ive been to.
3/10
Reviewed Jun 29, 2026the lift is very scary
nil
5/10
Reviewed Jun 17, 2026We book 4 rooms and request for late checkout due the bus we book was few hours later but our simple request was turn down n now was low season.
3/10
Reviewed Jun 16, 2026Nothing
Cigarette smell Bathroom flooding Aircond leaking
10/10
Reviewed Jun 14, 2026Room is clean, comfortable and nice for Family Deluxe Room.
Room without hairdryer. Some walking area have smoking smeth.
8/10
Reviewed Jun 14, 2026decent hotel and nice view from room
scheduled housekeeping not available after 5pm. The first time in my life i called and was told housekeeping has gone home. Swimming pool not well kept. i am surprised the cafe staff during breakfast also taking food like nasi lemak and toast from the guest spread .... that also new to me as they spreading the butter on the toast, the guest waited aside as they taking food together at guest spread. i think need to inform the staff on protocol in dining area
4/10
Reviewed Jun 3, 2026ada kolam
jauh dri tmpt bercuti
7/10
Reviewed May 28, 2026bilik king selesa dn luas. cuma agak sedih dari segi kemudahan lift yang ada kerosakan terutama di tingkat 4 kawasan parkir. Menu sarapan pagi pula terlalu sangat simple (biasa2) jika dibanding dengan bayaran yang dibuat. overall boleh la .. kebersihan sawang labah2 di bahagian luar lift perlu demi imej hotel..
kebersihan luaran lift amat sedih..
8/10
Reviewed May 24, 2026Can late check in .
Parking not that secure.
2/10
Reviewed May 20, 2026Bau rokok bau taik brung kuat entah lah semua nya bau bsuk bau rokok mmg kuat sngt. Smpai sesak napas rase. First n last. Maaf. Mmg x ok. Kotor.
5/10
Reviewed May 15, 2026good wifi connection
old facilities
8/10
Reviewed May 13, 2026Near the food, work location
My toilet was not good in conditon of flushing
7/10
Reviewed May 12, 2026room size quite big, near shop & food stall & have an ev car charge
1) Shower holder damage (not functioning), use portable for bath 2) 1 no of lift malfunction 3) Access/egress to car park @ podium L4, L5 too narrow
9/10
Reviewed May 3, 2026semua ok
5/10
Reviewed Apr 25, 2026Everything I like normally
Level two pub vary rude and no treat people like a customer, if next they do the same I Will issues the hotel
8/10
Reviewed Apr 24, 2026The mattress was so amazing 😅😅. The shower superbly good.
The bathroom is clean but floor slippery
1/10
Reviewed Apr 15, 2026LOCATION
STAFF AT TEH RECEPTION SOUNDS VERY RUDE AND NO ONE AT THE RECEPTION. WAITED FOR A WHILE , CALLING THEM BUT NO RESPONSE. WHEN I APPROACHED A MALE STAFF , HE WAS RUDE.
9/10
Reviewed Apr 14, 2026lokasi sgt strategik dekat dgn ngeport kabin. space parking sgt banyak dan selamat. Bilik luas.
5/10
Reviewed Apr 12, 2026Hotel staff is helpful and friendly.
Room is abit old
5/10
Reviewed Apr 8, 2026No comment
Toilet is slippery floor and the breakfast no value at all.
9/10
Reviewed Apr 5, 2026the room we booked was spacious, the toilet was clean, comfortable, no issue.
nothing.
8/10
Reviewed Apr 3, 2026overall it's good..only toilet bad smell..cannot open toilet door..very bad smell.
8/10
Reviewed Apr 1, 2026入住，退房手续简单，工作人员讲解清除，环境也安静，整体还算可以
酒店房间里灯光太过昏暗，有点老旧，有些设施都很有年代感，灯光不足让人有点不寒而栗
9/10
Reviewed Mar 29, 2026Suasana
Toilet flush xbole guna sangat..
10/10
Reviewed Mar 25, 2026Everything
Nothing
8/10
Reviewed Mar 17, 2026Good
Nothing
6/10
Reviewed Mar 15, 2026Location strategic. Located in the city center, which makes it convenient to get around
The building is quite old and the facilities are not well maintained.
10/10
Reviewed Mar 15, 2026Best
Best
6/10
Reviewed Feb 27, 2026The hotel liocated at the central.of Kluang. Thus, it is very assecible to everywhere.
The lift of the hotel.is faulty and i wasted a lot of time in waiting.
5/10
Reviewed Feb 24, 2026The location was good
The building has not been given tlc
7/10
Reviewed Feb 11, 2026Cntik wangi and nk cari kedai makn sht senng
6/10
Reviewed Jan 30, 2026The bed not comfortable
10/10
Reviewed Jan 29, 2026Small fridge
10/10
Reviewed Jan 24, 2026Service good 👍
8/10
Reviewed Jan 24, 2026Everything good..except the breakfast was very simple..better eat at kluang city
Breakfast is very simple, worth with the price
5/10
Reviewed Jan 20, 2026Location
A bit rundown
6/10
Reviewed Jan 20, 2026no bteakfast
10/10
Reviewed Jan 19, 2026ok
bad room so big
8/10
Reviewed Jan 7, 2026Spacious
Old, a bit smelly, breakfast buffet the least you can do is provided some sort of meat, sausages or nugget would suffice.
7/10
Reviewed Jan 5, 2026Lokasi bgs
Wall dh bekulat, wajip baiki, bilik bersemut
8/10
Reviewed Jan 3, 2026Location was convenient. Good view as it is one of the rare high rise buildings in town. Free parking was beneficial for me. Staff was friendly. Definitely value for money. Overall a good experience for my first time in Kluang.
I think the hotel and rooms would have been more appealing if the hotel were to renovate it to be more modern (it seemed like the last renovation was done quite long ago). While the room may have some wears and tears at corners / ceiling, the expectations matched the price paid. Wifi was also weak in the room I stayed in.
8/10
Reviewed Jan 1, 2026okay semuanya termasuk layanan.
kalau boleh tambahkan lampu dekat meja cermin makeup.
7/10
Reviewed Dec 25, 2025location and ample parking. good shower
interior a bit run down. not aesthetically pleasing but functional
5/10
Reviewed Dec 23, 2025Still accessible to other Kluang attractions.
Facilities are rather old and don't expect much. Room 1203 (room corridor light and hotel phone not working and toilet paper missing even upon check-in) and 1206 (no door latch)
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Friendly staff
Areas to consider
- •Cleanliness issues
- •Outdated facilities
Cleanliness
6.7/10Cleanliness failed according to some reviews, indicating areas need improvement.
Service
8.2/10While there were some complaints about staff behavior, others noted friendly service.
Location
8.7/10Convenient location mentioned positively in multiple reviews.
Room Quality
6.7/10Rooms are described as needing renovation and being somewhat worn.
Amenities
6.2/10Facilities are old and there are several issues reported with amenities.
Value for Money
7.7/10Generally seen as a good value for the price, with some qualifiers.
Food and Beverage
6.2/10Limited options for breakfast mentioned, indicating room for improvement.
Overall Experience
7.2/10Overall a good experience noted, but with significant areas for improvement.