Donkey
Donkey, Thabo Mbeki Street, Polokwane Ward 22, Polokwane, 0690, South Africa- Public Art
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About this hotel
Sustainable Guest House with African Cuisine Restaurant
Cycad Guest House in Polokwane offers a unique blend of sustainability and comfort. Indulge in African cuisine at the on-site restaurant and enjoy the eco-friendly atmosphere.
Modern Amenities and Security
Experience a stay like no other with air-conditioned units, flat-screen TVs, and private terraces. Your safety is our priority with 24-hour security and a private entrance for each accommodation.
Convenient Location and Airport Shuttle Service
Located near Polokwane Golf Club and various attractions, Cycad Guest House is the perfect base for exploring the city. Take advantage of the paid airport shuttle service for a hassle-free journey.
Book your stay at Cycad Guest House now for an unforgettable experience!
Nearby Attractions
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Tom Naude Park
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Van Zyl Park
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Gen Beyers Park
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Important Information
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
10:00 AM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Laundry
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Golf course
Ironing service
Dry cleaning
Packed lunches
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Key card access
Mobile app for room service
Room Types
Deluxe Double or Twin Room
Up to 2 guests19 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This air-conditioned twin/double room includes a dining area, a flat-screen TV with cable channels a private entrance and a terrace. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneFaxAir conditioningHair dryerBathrobeMini-fridgeRefrigeratorDeskSeating AreaDVD playerToiletPrivate bathroom
Luxury Suite
Up to 3 guests19 m2King bed (151-180 cm wide)
1 King Bed OR 2 Twin Beds
205 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV, satellite channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
19 m2
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskDVD playerPrivate bathroomHeatingSlippersSatellite channelsElectric kettleWardrobe or closet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(125 total)
Provider-sourced guest reviews.
10/10
Reviewed Jun 21, 2026Everything from reception, the prompt action after we reported cold water in our room. We were even moved to a room downstairs because my fiance was struggling with the stairs
NOTHING
10/10
Reviewed Apr 26, 2026Location is convenient, staff goes all out to ensure on our comfortable stay, rooms are clean and well prepared.
Nothing
9/10
Reviewed Apr 20, 2026The bed size
Nothing
10/10
Reviewed Apr 19, 2026I like the quietness of the place and the service given there, the cleanliness and how professional & friendly the staff are. The breakfast was good
10/10
Reviewed Apr 13, 2026The overall service was on point
Bedroom furniture too dark for our liking
10/10
Reviewed Mar 31, 2026Everything about the place, breakfast was amazing we enjoyed it, and the hospitality was out of this world, even the people were friendly
9/10
Reviewed Mar 10, 2026The staff and food.
The rooms are extremely small with no proper closet and night stands. This takes away all the comfort.
8/10
Reviewed Mar 10, 2026The staff and the food.
No space, whatsoever. The rooms are extremely small. No closet, bathroom or night stands space. No space for luggage. No space in the bathroom for the vanity bag.
9/10
Reviewed Mar 7, 2026It’s central and closed to the restaurant!
Very small room and shower for big guys far the narrow! I was the second time in room 8
10/10
Reviewed Feb 9, 2026Closer to everything very clean
10/10
Reviewed Dec 7, 2025It is our preferred guesthouse in Polokwane
Nothing
5/10
Reviewed Oct 11, 2025Breakfast restaurant, clean room
Room too small
10/10
Reviewed Oct 8, 2025I use them often the professionalism is amazing and they have systems in place where no matter if you haven’t been there in 5 years your preferences remains there i love this as it makes one feel home instantly - the food was as amazing as always
Nothing
8/10
Reviewed Aug 13, 2025The restaurant on site was exceptional and highly recommended! The rooms are very modern and the beds are comfortable.
There could be more lighting in the room, it's a bit dark.
7/10
Reviewed Jul 31, 2025The breakfast.
10/10
Reviewed Jun 30, 2025Everything is a 10/10!
10/10
Reviewed Jun 13, 2025Everything was beautiful
10/10
Reviewed Jun 2, 2025Breakfast and bedding was woow
Nothing
9/10
Reviewed May 11, 2025Everything except 1 thing
They only had 1 twin plug but everything else was perfect
8/10
Reviewed Mar 27, 2025What i like I forgot my trousers in the room and Mpho and Khomotjo, as well as the Cleaner (i don't her name) were so helpful. The trouser was couriered to jhb within 2. Days. Excellent service i call it. 🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿
10/10
Reviewed Mar 19, 2025The room was great, the breakfast was way too nice and the service was great.
We were booked upstairs. There was a lot of noise coming from fusion.
10/10
Reviewed Mar 10, 2025The place is clean and quiet, the stuff members are welcoming and very much helpful. I had forgotten my valuables and went back found them safe.
10/10
Reviewed Jan 3, 2025The staff was fantastic, the rooms and food was unbelievable worth every cent
10/10
Reviewed Dec 22, 2024Set up
Nothing
10/10
Reviewed Dec 21, 2024Beautiful 😍
Space is an issue.
9/10
Reviewed Dec 12, 2024The hospilaloty
Nothing
8/10
Reviewed Nov 5, 2024The rooms and deco. The restaurant and service.
That the tour guy didn't know if the rooms has hairdryer.
7/10
Reviewed Sep 12, 2024Very loud music from accross the road. Went on all night
9/10
Reviewed Sep 5, 2024Clean, helpful stuff, safe
The lighting in the room, by the dresser table not enough for reading and working and takes a lot of space for one to work .
9/10
Reviewed Jul 9, 2024Very spacious
Nothing
10/10
Reviewed Mar 4, 2024The hotel has nice interior decor and well proportioned hotel rooms with bar fridge and tv.
8/10
Reviewed Feb 15, 2024The establishment is run very well and the restaurant is top class.
The generator makes noise and it makes it difficult to sleep. The bedside stands are too far to reach.
10/10
Reviewed Feb 5, 2024Everything about it together with the staff
10/10
Reviewed Dec 28, 2023Very friendly stuff
It’s still old fashion interior And old tv’s
10/10
Reviewed Dec 28, 2023the friendliness the cleanliness and the the room was fantastic food was amazing
nothing at all
10/10
Reviewed Nov 25, 2023Dinning
Nothing
8/10
Reviewed Nov 22, 2023The desk is too cluttered to have a laptop to progress work. The desk lap is too big and perhaps outdated. If property can revise the plugs to allow for more faster usb charger, and also upgrade the entertainment systems to allow Bluetooth or WiFi connectivity
8/10
Reviewed Nov 8, 2023Central, close to almost all major offices and amenities in Polokwane
Old style door keys. Can hear the sound of tv from adjacent rooms. Not enough plug points - those available, none has usb at bed headboard
5/10
Reviewed Sep 12, 2023There was loadshedding and the generator was extremely loud. The staff failed to tell me there was a music festival close by before I made the booking. The stay was really uncomfortable.
9/10
Reviewed Jul 19, 2023Everything
4/10
Reviewed Jul 1, 2023Nice location, nice place
There were guests who arrived in the middle of the night making a lot of noise for around 30 minutes. One of the male guest even came to knock on my door early hours of the morning.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Breakfast restaurant
- •Clean room
- •Professional service
- •Modern rooms
- •Comfortable beds
Areas to consider
- •Room too small
- •Limited lighting
Cleanliness
8.63/10Clean room mentioned positively.
Service
9.6/10Professionalism and systems in place noted positively.
Location
9.04/10Standard quality for this hotel tier.
Room Quality
8.09/10Room too small mentioned negatively.
Amenities
9.02/10Standard quality for this hotel tier.
Value for Money
9.08/10Standard quality for this hotel tier.
Food and Beverage
9.13/10Breakfast is always perfect, highly praised.
Overall Experience
8.6/10The overall impression is positive with some minor issues.