Field
Field, Bintulu, Malaysia- Park
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Hotels in Bintulu
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About this hotel
Central Location & On-Site Bar
Conveniently located in Bintulu, Promenade Hotel Bintulu offers a central base for exploring the city. Unwind after a day of sightseeing at the on-site bar, the perfect place to relax and socialize.
Comfortable Rooms with Modern Amenities
Each air-conditioned room is equipped with a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Enjoy a restful night's sleep and make use of the provided slippers and hairdryer for added convenience.
Concierge Services & Airport Shuttle
Experience seamless hospitality with a 24-hour front desk offering luggage storage and concierge services. For guests arriving or departing by air, the hotel can arrange for airport shuttle services upon request.
Indulge in a memorable stay at Promenade Hotel Bintulu - book now to secure your accommodation.
Nearby Attractions
Park/Playing Ground
Park/Playing Ground, Bintulu, Malaysia- Park
Open Feild/Leisure Park
Open Feild/Leisure Park, Bintulu, Malaysia- Park
Batu Cape Beach
Batu Cape Beach, Jalan Tanjung Batu, 97000 Bintulu, Sarawak, Malaysia- Attraction
Bintulu History and Cultural Corridor
Bintulu History and Cultural Corridor, Bintulu, Malaysia- Park
Sculpture
Sculpture, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak, Malaysia- Attraction
Jeti Perahu Pantai ABF
ABF Beach Perahu Jetty, Lorong 2, 97008 Bintulu, Sarawak, Malaysia- Attraction
Taman Milenium Fasa 3
Taman Milenium Fasa 3, Bintulu, Malaysia- Park
BTU metrology
BTU metrology, Jalan Peuh, 97008 Bintulu, Sarawak, Malaysia- Viewpoint
Clock Tower Bintulu
Clock Tower Bintulu, Jalan Tun Ahmad Zaidi, Bintulu Old Pasar, 97000 Bintulu, Sarawak, Malaysia- Monument
Monument Council of State
Monument Council of State, Jalan Tun Ahmad Zaidi, Bintulu Old Pasar, 97000 Bintulu, Sarawak, Malaysia- Attraction
Monument Council of State
Monument Council of State, Jalan Tun Ahmad Zaidi, Bintulu Old Pasar, 97000 Bintulu, Sarawak, Malaysia- Monument
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Daily housekeeping
Street parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Delivered food - securely covered
Room Types
Deluxe Twin Room
Up to 3 guests2 sqm2 Twin bed (90-130 cm wide)
The unit offers 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
2 sqm
In-room amenities
Clothes rackTrash cansCots
Superior Twin Room
Up to 3 guests2 sqm2 Twin bed (90-130 cm wide)
The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
2 sqm
In-room amenities
Clothes rackTrash cansCots
Executive Suite Twin
Up to 4 guests47 sqm2 Twin bed (90-130 cm wide)
The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
47 sqm
In-room amenities
Private bathroomClothes rackTrash cansCots
Superior Room King
Up to 3 guests21 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsInterconnected room(s) available
Deluxe Room King
Up to 3 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsInterconnected room(s) available
Executive Suite King
Up to 4 guests47 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a patio, this suite also provides soundproof walls, a mini-bar and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
47 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippers
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(461 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 9, 2026Nicest accommodation at the heart of the town. Valued for money and the staffs are exceptional.
Nil
9/10
Reviewed Aug 24, 20261. The view. U can see the whole city of Bintulu from your room. 2. The room has all basic necessities including iron and hairdryer. 3. The room is quiet and clean. 4. The breakfast has lots of choices. 5. Sometimes parking spot is included.
The reception for tv is unclear.
7/10
Reviewed Aug 7, 2026Good location nearby to shops with free parking in front of the hotel. The bed was relatively comfortable and the shower pressure and aircon worked very well.
The breakfast wasn't the best but there was no option to opt out of breakfast when booking the hotel. The sink in the bathroom had hairline cracks, which was a bit worrying.
10/10
Reviewed Aug 2, 2026Spacious and secure hotel car park with ample parking spaces. The room was clean, comfortable, and well maintained. The staff were friendly, and the overall stay was pleasant and convenient.
No comments. Everything met my expectations, and I had a very pleasant stay.
8/10
Reviewed Jul 22, 2026The bed is comfy. Room is spacious. Location is great.
The breakfast is moderate. The taste is just okay. No parking available even the parking is included. Its all booked.
9/10
Reviewed Jul 21, 2026segala kemudahan ada di sini kwsn strategik. dalam bilik ada peti sejuk, sterika ada disediakn dlm bilik bilik sgt luas. ada dobi berdekatan supermarket dekat terminal dekat.makanan sedap
tv x clear, setrika poor kualiti sebab keluar air dan terpaksa brhati2 guna.
8/10
Reviewed Jul 16, 2026Comfortable
No fitness facility? No pool?
10/10
Reviewed Jun 20, 2026All from the facilities and the staff top notch
Nada
8/10
Reviewed May 22, 2026the location and breakfast variety
9/10
Reviewed May 2, 2026The room , breakfast and also very near to all amenities
All is Good.
10/10
Reviewed Apr 26, 2026i love to stay at the corner room (view to masjid)
No comment to this.
9/10
Reviewed Apr 22, 2026Comfortable bed and clean room. Place near to many stores and easily to reach. Room service very fast.
During check in, the receptionist not so friendly and miscommunication happen. The parking without roof, hard if rain.
10/10
Reviewed Apr 4, 2026Sauber, Lage gut und Frühstück super.
Frühstück teuer
9/10
Reviewed Mar 28, 2026Good staffings, great location (laundry, eateries) and a very comfortable stay.
10/10
Reviewed Mar 24, 2026The location. It is close to hypermarket, mosque, and other convenient shops. The tom yam from the restaurant tasted very good. The view from the hotel room was great.
Despite setting the aircond temperature to 26 degrees, the room temperature was 18 degrees. The TV was not a smart tv nor do we have access to connect via hdmi cable or usb drive.
9/10
Reviewed Mar 24, 2026Clean and many eateries nearby. Easy parking. Helpful and friendly reception.
Nil
8/10
Reviewed Mar 9, 2026Generally breakfast was ok. Fried rice & nasi lemak was good.
But very few items & less varieties in chicken & fish
7/10
Reviewed Jan 19, 2026None
None
7/10
Reviewed Jan 8, 2026Easy parking
Breakfast selectio
10/10
Reviewed Jan 8, 2026Excellent food. A lot of choices to choose from.
TV should be android type.
9/10
Reviewed Jan 5, 2026The staff especially, are friendly and helpful .The hotel itself is strategically located.
None in particular
8/10
Reviewed Jan 2, 2026Very strategic,comfortable,clean and the staff very friendly
Tv sometimes no channel and blur
9/10
Reviewed Dec 23, 2025Location and friendly+helpful staff. Laksa sarawak for breakfast!🥰
Nothing
8/10
Reviewed Dec 23, 2025Need more varieties
9/10
Reviewed Dec 21, 2025all was good including breakfast
10/10
Reviewed Dec 21, 2025Strategic
9/10
Reviewed Dec 21, 2025Good
Good
10/10
Reviewed Dec 21, 2025Good
Good
9/10
Reviewed Dec 20, 2025Comfy and near to everything
Mold in shower room
10/10
Reviewed Dec 14, 2025Semua sy suka.. love sgt
4/10
Reviewed Nov 27, 2025Room, breakfast and location all ok for what you pay. Its a cheap hotel in a rough part of town. they were good at arranging transport
No gym, no real facilities.
5/10
Reviewed Nov 19, 2025便利な地区でした。
インターネットが利用出来なかった。
8/10
Reviewed Nov 11, 2025Your room very clean Toilet can put another water pipe in the bath area for muslim to take wuduk ?
10/10
Reviewed Nov 3, 2025Visited Bintulu for my daughter's graduation with the whole family. The hotel had great rooms and a decent breakfast buffet. However, highlight of our trip was the hotel restaurant which served delicious food for dinner that we had 2 days in a row. Highly recommended.
10/10
Reviewed Nov 2, 2025Location n Good spread of breakfast
10/10
Reviewed Oct 27, 2025Clean
Car Park
9/10
Reviewed Oct 19, 2025For my purpose the location was perfect. Employees friendly. Was a good stay in Bintulu.
9/10
Reviewed Oct 14, 2025Breakfast Value for money, Hotel Location great
it was raining no Umbrealla at Bell boy counter
9/10
Reviewed Oct 11, 2025Location
I was come back from shopping mall carrying plastic bag of toiletries. When I was seated, restaurant staff advised us no outside food allowed. I was very upset, I didn't even open my plastic bag and she doesn't know what inside. I just carrying not eating. I just don't understand why she doesn't know the meaning of carrying and eating. My appetite was spoiled and finished our meal with no positive comments.
8/10
Reviewed Sep 20, 2025No clock
7/10
Reviewed Sep 6, 2025Location
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Convenient location
- •Comfortable rooms
- •Good value for money
Areas to consider
- •Mold in shower room
- •Lack of amenities
- •No outside food allowed
Cleanliness
8.23/10Some reviews mentioned cleanliness positively, but also noted issues like mold in the shower room.
Service
9.2/10Reviews highlighted friendly and attentive staff consistently across multiple reviews.
Location
9.24/10Location was frequently mentioned positively, seen as strategic and convenient.
Room Quality
8.69/10Rooms were described as clean and comfortable, meeting expectations.
Amenities
7.72/10Lacked some amenities like a gym; however, basic facilities were still functional.
Value for Money
8.68/10Good value noted for the price, despite minor complaints.
Food and Beverage
8.23/10Food quality was praised, though there were mentions of dietary restrictions and rules.
Overall Experience
8.8/10Most guests had a positive stay, with some noted areas for improvement.