Comfort Hotel City vs Similar Hotels

Several guests report very small rooms and cramped bathrooms; comfortable bed noted but limited room space lowers this score.

Several complaints about cold temperatures and heating issues in rooms.

Good space but some concerns about noise and comfort.

Rooms are comfortable but not all are renovated.

Multiple reviews mention a 'fräscht' (fresh) hotel and no cleanliness complaints — generally perceived as clean and well maintained.

Mentioned as tidy and fresh in reviews, but complaints about cold rooms affected overall sentiment.

Some comments about cleanliness suggest the rooms are just clean enough.

Some guests reported issues with cleanliness, specifically regarding the toilet.

Repeatedly described as central/near train and ferry, ideal for short stays and sightseeing — location is a consistent strength.

Guests enjoyed the central location, particularly beneficial for holiday shopping.

Several reviews highlight the hotel's great central location.

Conveniently situated in the city centre and near transportation.

Numerous comments praise the staff as friendly, helpful and very accommodating (early check-in, attentive reception), indicating strong service.

Reviewers frequently praised the staff's friendliness and helpfulness.

Pleasant and helpful staff mentioned in several reviews.

Overall good service with specific mentions of attentive staff.

Breakfast repeatedly described as excellent, copious and delicious; a standout feature even when guests had timing constraints.

Highlighted as excellent by multiple guests due to the variety and quality of breakfast.

Limited breakfast options and some complaints about food quality.

Breakfast received positive remarks; however, some issues noted in service timing.

Breakfast and lobby facilities are good, but guests mention missing minibar, older TV/no casting and occasional tight seating — amenities are adequate but limited.

Guests appreciated the breakfast offerings and coffee service.

Amenities generally met expectations; some issues noted with breakfast.

Amenities like breakfast were praised, but other facilities mentioned limitations.

Guests recommend the hotel for its location and price/quality balance; generally seen as good value despite some amenity trade-offs.

General sentiment was positive with regards to the value provided.

Residents felt they received good value compared to similar hotels.

Good value based on the quality of stay vs price.