Chambre spacieuse. Le buffet du petit déjeuner est très bien avec large choix et fraîcheur des aliments
Manque de transat à la piscine extérieure. Dommage que le soir on ne puisse déguster un cocktail, ils ne savent pas les faire.
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities
Sheraton Xishuangbanna Hotel offers an indulgent experience with both indoor and outdoor pools, perfect for relaxation and enjoyment. The rooms are elegantly furnished with modern amenities including a minibar, air conditioning, and a cozy seating area.
Dining and Fitness
Indulge in exquisite dining at the hotel's restaurant or maintain your fitness routine at the well-equipped fitness center. Whether you prefer a leisurely meal or an intense workout, Sheraton Xishuangbanna Hotel caters to all your needs.
Entertainment and Convenience
With a shared lounge, games room, and ticket service, boredom is never an option at this hotel. Additionally, enjoy the convenience of free WiFi access and free parking during your stay. Book now for a delightful and memorable experience at Sheraton Xishuangbanna Hotel.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
55 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
167 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
55 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
55 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
55 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
55 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
55 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
110 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
106 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Chambre spacieuse. Le buffet du petit déjeuner est très bien avec large choix et fraîcheur des aliments
Manque de transat à la piscine extérieure. Dommage que le soir on ne puisse déguster un cocktail, ils ne savent pas les faire.
One could barely give it 2 stars. While is rated as 5 stars. Amazing!
Alles war sehr schön und komfortable
Die Lage, sehr schwer ein Taxi zu bekommen, die Adresse ist unklar, Taxifahrer hatten Mühe dieses Hotel zu finden, Adresse ist nicht korrekt angegeben
The staff were super friendly, the room was big and airy with an enormous balcony - everything was perfect - beds were wonderfully comfy, awesome shower and we had the best sleep of our trip so far! Not to mention the best breakfast!
Nothing! We couldn’t fault it!
Nice hotel with spacious and clean room. Breakfast and location are great. We will come back.
Breakfast was amazing! The resort is quite beautiful. Good location to get to the airport. Very nice and well-equipped gym. The staff were very friendly and helpful.
The gardens and outdoor pool are great.
No printed menus, you can only view them on your phone after scanning a bar code. Menu prices that are very expensive and change between scans of the bar code.
The receptionist and concierge were friendly and made you feel at home upon arrival. The front desk put me in a very comfortable king room with a balcony to look at the trees and mountains. The hotel has a wide variety of breakfasts, both Chinese and Western breakfasts: omelette, bacon, hot sausage, various breads and desserts, and Chinese local breakfasts: dried rice, rice noodles, cold noodles, fried noodles, fried rice, and coffee, yogurt, and a variety of beverages you can freely choose. The hotel can book a free bus to take you to the airport, high speed train station and some places in the city. At the hotel there is a swimming pool, colored peacocks and white peacocks to see.
There is no bus to pick you up from airport to hotel. But you can easily get a taxi from airport to hotel. Some of the corners in the hotel gardens need to be cleaned up.
Clean and the room was comfortable
Pool too cold to use, no pool side service apart from cold drinks, disturbed by loud drunk guests, breakfast very poor, no shuttle bus as advertised
Great facility Friendly staff
Location is a bit far away from city centre but since it’s a resort it makes sense
😱
😡
天候に恵まれず、外での観光が殆どできなかったのは残念です。そういった場合に何かお勧めできるアトラクションの紹介などあれば良かったと思います。ホテル周辺には食事するところがなく、ホテル内だけの食事となったことも残念な点です。
We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.
シェラトンだが、そこまでの快適さはないと思う。
Very helpful personnel. Beautiful hotel setting. Large rooms. Delicious breakfast.
Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.5/10Positive signals from mentions of chambermaids and generally pleasant stay; rooms appear well maintained.
Service
9.5/10Staff described as very friendly and helpful (explicit praise for personnel and chambermaids).
Location
6/10Noted problems: unclear address and difficulty for taxi drivers to find the hotel, making access inconvenient.
Room Quality
9.5/10Rooms described as spacious and fantastic, comfortable and high quality in multiple reviews.
Amenities
7.5/10Pool and pool area praised, but lack of sunbeds at the outdoor pool is a clear negative.
Value for Money
5.5/10Mixed-to-negative perception of value (one reviewer stated they could barely give 2 stars despite 5-star rating), indicating guests feel price/service mismatch.
Food and Beverage
8/10Breakfast repeatedly praised for variety and freshness; however evening cocktail service criticized (staff unable to make cocktails).
Overall Experience
8.5/10Generally very pleasant stays and strong positives (beautiful hotel, comfortable rooms, excellent breakfast), tempered by issues with location, value perception and some F&B shortcomings.
Indulge in indoor and outdoor swimming options designed for relaxation and enjoyment.
Roll into comfort in suites like the Ambassador King with a separate living area and garden views.
Savor refined dining and maintain fitness at the well-equipped restaurant and fitness center.