Subic Residencias

Nothing

Nothing

Staff, Cleanliness

No attached restaurant

For a small hotel, it was quite nice.

The location, being smack in the middle of the town, it was kinda loud and unnerving with so many people around.

Japanese style setting cozy and comfortable kitchenette as well Secure gated cctv as well no worries for security. stores foods snacks basic needs soda bottled water within very short walking distances. Its a cute place for a couple to just relax easy access to the city restraunts night clubs bars malls coffee shops shopping ect

If you cant handle road traffic then its quite busy around these parts you'll find that throughout most the city here unless in the bay areas or resorts.oh ya if your tall showers are built for phillipino

The staff was great. They worked hard to make you comfortable.

The appliances in the first room was poor. The shower had no pressure. After changing rooms it was better. There was alot of noise and loud in the hallways at night.

Nearest to all

Weak wifi and no elevator but stairs is not that high good for want exercise

Wow

I love how the property was close to all necessities and essentials. Their breakfast was unexpected and the staffs were so helpful and professional which made it superb!

I personally didn’t like that there’s no window in the room which made it felt like we were in a box.

Very nice space to rest at

All good

The property is awesome, just dont like the rooms we got because no windows. No fire exit, the room door is the only exit you can use if there's something happen. ( 04/05/2025 )

No car parking

Loved the place super clean and the staff are quick to resolved any issues…I would stay here again.

The rooms are huge and very strange but it’s a nice place. In a great area for night life.

It was clean, nice and cozy rooms. Very close to SM which is convenient. Very friendly staff.

The street outside the hotel is busy and you can here the traffic, but it didn’t really bother us much.

Room was so clean. I like the wooden floor it makes the room look elegant. Staff always cleaning the p-way and always available to render service. The hotel is walking distance to SM downtown and Harbor point. A lot of bars and restaurant around the area. Since you are situated in the middle of bars and resto expect loud music till 2 am. It can be heard inside your room but it’s tolerable. We will coming back.

I like that it's clean.

No lift (elevator)

The shower drain does not drain as it should. It didn't bother me the first few days but it did on the last day. I should have told the counter.

This property is close to everything, the staff is friendly, my hotel room was clean and for the price you can’t beat it.

Staff are awesome 😍

This property is always flawless, it's my second stay here and as always, staff are helpful, place is clean and presentable. They are always willing to go out of their way yo help customer

Location was great.

The hotel has lost its quality post COVID, you can tell no money or upgrades have been performed. Small bathing towels are only given at request and the entire room has one outlet.

The staff were great, very friendly and attentive!

Comfortable but noisy up to 2am. It is beside a Resto bar.

Very inconvenient.

This hotel was a great choice. The only reason I didn't give it a 10 is because there is no elevator and I'm partially disabled.

No breakfast and no elevator.

Super clean room and property and very quiet

Convenient to everything outside the place

Bathroom is uncomfortable to use. Toilet was clogged on my first day. Call front desk to complain. Housekeeper come with a plunger.

I originally booked a room with 2 twin beds but upon arrival I asked if it was possible to upgrade to a suite. The process was really smooth and hassle free. And all of the staff, from front desk, to housekeeping, to the front door security: everyone was kind, helpful, and accomodating.

The staff are very welcoming

Highly recommended

I highly recommend this hotel.

The staff was great, the property is very nice and clean. The only issue was a minor one the hot water in the shower was not working. To be fair, I did not say anything to them until we checked out. Enjoyed our stay and would stay again

The hot water need to be better

The location . The assistance of the bellboys /guards .

The ONE particular receptionist who insisted that I pay more than what booking . com confirmed amount of my stay . Even blaming it on booking .com for not being consistent with the price , although I told him that I am a booking.com client for long time . The price of the extra bed was clearly written on the back of the room door ,but he still insisted on more money for it . Traveling with tired kids and handicapped husband , I didn’t argued , we wanted to rest for he will not let us check in unless I agree with the price he wants and not the booking . com Very dishonest person

I like the location of the Hotel, it's close by everything

From the moment I entered my room it started to go bad, I couldn't find the 1 & only electrical socket, so the front desk sent someone up , after he showed me where it was, my 3 prong electrical cord would not fit into there old 2 prong socket. So I asked for an adapter once that was put on the socket was so loose you could not get it to work. So we had to play with wires for a few minutes until we made enough contact to get power. I asked if this looses power again what should I do. They said you can plug your computer & cell phone into the bathroom socket that works fine, I couldn't believe what she had just said. Also my TV was on but no sound was coming out, the tech tried several things but to no avail finally he started to jiggle the wires & that worked so he said if it continues to lose the sound just keep jigging the wires until the sound comes back. My air-conditioner was making noise but as the days went along it was start getting louder & louder by the last 2 days if I wanted to hear what was been said on TV I had to turn off the air conditioner until it got to hot in the room then I would put it back on. Finally my solution was just to go check into another hotel which I did

The location , it is close to shops , restaurants and stores . The free private parking for it is necessary as the hotel is located in the Main Street .

No elevator . The dishonesty of the receptionist in the price says a lot to of the image of the hotel. I was at first charged 18,300 pesos , I showed the price booking .com charged me , it is 5,000 less from what he’s asking . then he said “ he will verify it again , so from 18,300 , it became 12,000 something . ( nice try !) I asked for an extra bed , the price list written on the door is 450 pesos , he insisted on charging for 750 , saying that the price has changed since LAST YEAR and that he will have the price list changed . The fact that he continued to cheat on price is not only frustrating but awfully disgusting , not a good image for the hotel . We were exhausted from the driving and with a little child with us hungry and tired , I decided not to argue but told him that I’ll let booking .com knows this , he replied “ sometimes booking .com is not clear with their prices “ I’m not sure if this is how the hotel management trained the receptionist but I’ll make sure that the owner will know this . As I have mentioned, I didn’t argue due to the exhausted little child and my family but it doesn’t mean that I’ll let this receptionist get away with this . The bathroom floor towel still has marks of dirty feet from the previous guests. . I’d advice the management to tell the one cleaning the rooms ( males ) to at least close the door when they just iron the bedsheet & cover instead of replacing it . I happened to see it as I walked by to go to my family ‘s room . Have I seen this before checking in , I would have not stayed .

basic hotel, clean, good wifi, shops and takeaways nearby. mall at short walking distance.

no lift, no pricelist for minibar, not much to see or do in the nearby area. nearby club, loud bass until 2-3am in my room. why is there a 6inch keyring attached to the room key?

My visit was wonderful! The hotel was clean and the room was stocked. Front desk, Gretch, was great and very informative of activities in the area and went above and beyond to assist me with transportation and was probably one of the best front desk employees I have ever dealt with. Will definitely visit again.

👍

This boutique of a hotel is a hidden gem in the busy and buzzing town of Olongapo City. The location of the hotel cannot be any more perfect if you are looking to explore the city, as it is near many of the landmarks in Olongapo. A few of my favorite things at Subic Residencias is that the cleanliness of the place is incomparable! I have stayed at plenty of upscale hotels in SBMA, and let me tell you, they cannot compare to the high standard of cleanliness that SR delivers. Another great thing about this hotel is the amazing, professional, and friendly staff. Check-in experience is always a breeze, and any additional needs of their guests are always attended to. Lastly, the safety and security of the building is superb. There is a dedicated security guard who is always on watch and the front desk staff is always present as well. Overall, it is always a pleasure to stay at this hidden gem of a place.

The location is perfect and in the central part of the city.

The staffs were eager to please us. Although I had a minor issue with housekeeping.

Fairly dated old place but close to town. Not bad value but has a major sewer problem. I’m sorry but if you are going to advertise on an international website you need to met an international standard. This means you need to provide a toilet that is usable to western standards.

This place needed a better amenities.

Beautiful hotel. Great staff. Suggest that equip be changed when the customer has to call service staff to repair hot water heater for the shower twice.

Location

Toilet is too small

It was really a nice stay , everything excellent , however the room was not sound proof as we can hear the videoke every night until 3 am, we hear cars, shouting which we can’t sleep properly every single night , they need to improve this.

We had the upper suite which comes with a jacuzzi tub. The room was big and clean but bathroom needed maintenance. The sink was leaking and cold water faucet would not dripping. We did not feel like using the jacuzzi so not sure if it actually works. Location is great. Overall, the stay was ok but we are not sure if we’ll stay here again.

Sulit. Perfect place to stay.

Walking distance to shopping mall, bars and restaurants. Clean and friendly staffs.

When I arrived at the hotel I smelled the aroma of incense and a slight mildew smell. After unpacking my things and falling asleep, I awoke the next morning extremely congested. I then attempted to take a shower and did not have hot water. I then decided I would check out upon my return from work. When I returned from work that evening my room had been cleaned and I began packing my things and went to check out. When I got to the front desk, they asked why I was checking out and I just explained I would rather not complain and there was nothing they could do to change my mind about checking out. The person at the front desk was polite, but mentioned something about being unable to check me out because I booked through Expedia. When I arrived at my new hotel I tried to deal with the online chat room to cancel the rest of the remaining week reservation. I could never get a response from the online chat room on Expedia's website or find a direct customer service number on their website. After a few days, I googled how to contact Expedia’s customer service only to find some unhappy Expedia customers on this search, but found a number. After going through the cancellation process and being on the phone for almost an hour the customer service person said the manager at the hotel was not present and they would have to get back to me in a couple of days. 2 days later I received an e-mail denying my cancellation and charging me for another week at the hotel that I did not stay.

Service was excellent especially the receptionist and attending guard who has helped us park with ease every single time we need to. Kudos! For the room, heater is not working but overall we had a wonderful time.

The staff is super nice

Our initial room.on the 3rd floor was not cooling maybe due to neffective air conditioner. But asked for another room.and got it no problem

There was a bit of hiccup on the initial check in for my parents but I think that's mainly because of how we booked through Expedia but all in all my parents experience have been wonderful. The staffs were very accommodating and pleasant. My parents were extremely pleased with the service they've received and this is definitely our go to hotel every time we need a place to stay in Olongapo.

The hotel and our rooms are clean and presentable, but there is no parking area to park your car. We just parked our car in front of the hotel along the road. When we got back from roaming around the city, we’d got to find a place where to park our car, unfortunately we were able to park our car far across the hotel.

Located at the city proper

Convenient location (walking distance from SM Olongapo) and very accomodating staff

Location was good.. easy access to transportation, walking distance to SBMA. Lots of restaurants close by. Price was reasonable.

The room is so old and smelly. No hot water. No elevators. Noisy

Great Hotel , close to shops and the marina, great friendly and helpful staff, good value would stay again

Location was ok but hotel staff are like robots and unresponsive to your needs