Welcomhotel by ITC Hotels, Bay Island, Port Blair

Most things.

Cleanliness could have been better.

Everything was excellent since the Chen in and during my accommodation

Worst rooms

Nothing

40+ countries and counting, 250k+ Insta friends along the way. If you’re new here, we are Vibrant Wanderers (would love to connect on Insta), and we’re so glad you’re here to read about our stay. We booked a last-minute escape to Port Blair, and we chose this hotel because of the brand’s strong reputation. We booked a suite to ensure a premium experience, but when we checked in, we were in complete shock. The WC was dirty, the bathroom was in a horrible state, very poor quality amenities even in a suite and there were stains on the table, absolutely unacceptable for a suite. I immediately spoke with the front office manager, who did step in to help, and the restaurant manager was also very courteous and arranging medical support for my husband, who was very sick. The general manager also met us the next morning, and while we appreciated their effort, the cleanliness was just appalling. I had trusted the brand despite the 7 rating, but it was a major letdown. That said, the restaurant is a highlight,amazing views, fantastic food, and a stellar team. But the cleanliness in the room made me doubt the hygiene even in the kitchen. So, take this into account and make a well-informed decision,if you can overlook these issues, enjoy your stay, but we can’t forget the basics.

Poor hygiene

Nothing to actually appreciate the property..

over priced , hyped , not value for money .. non courteous staff .. non cooperative

Nothing to say more, The worst Property.

I stayed at this property for two nights,(16th may to 18th May) and it was one of the worst experiences I have ever had. Even though the hotel is very expensive, it is absolutely not worth the price. I would not recommend anyone to book this property, as even a normal ₹2000 hotel would offer much better service and comfort. The food was also very bad and disappointing

Staff courtesy

Room quality and the restaurant prices were too high and portion size is very minimal Towels were not clean and service took a lot of time. It was no where near to a 5 star hotel

The location is amazingly beautiful

No pickup and drop service included even after so much amount

human service was good but a little overbearing

taste, variety etc

Their rooms and Hospitality by the staff

Food and beverages are over priced

Stay was not worth for money

No fresh food , complimentary breakfast was poor

Nothing in particular

The hotel rooms, the toilet, the towels the amenities were dirty... I was nauseated in the room.

Not ITC standard. Very poor maintenance hotel needs to be renovated.

Location next to the sea, friendly staff

Not even close to a 5-Star hotel. It was dirty with vermit eggs all over the room and the smell of paint to hide the mold in the corners. The breakfast room smelled like a barn (DISGUSTING ! You might throw up smelling it) due to probably old milk in the coffee mashine and curd stains on floor and walls. Overall the hotel is super old and the rooms are very small and DIRTY!! It looks like the Hotel has a renovation backlog of 30-40 years they just over paint, nothing like on the pictures!!! Also be careful children can stay free but the additional bed might be additional charge!!! If you booking port Blair go to the SeaShell Hotel next door.

Friendly staff, swift check-in, lovely view from the windows and breakfast area terrace.

As we did not have a balcony, we could not open our window. No outside space to dry clothes after kayak /swim Also, would be nice to have 2 chairs, so we could both relax

Location

Nothing

View

Food

Good view, good options at breakfast

The whole hotel is significantly more tired than the pictures show

Location in terms of view

Everything . Felt cheated . Food was terrible . Facilities were barely decent . Staff helpful but clueless

Nothing, it was appalling.

Unacceptable price-quality. It's definitely not ITC level. Rooms were damp, facilities badly aged, location underwhelming, food below expectations. All in all very bad. I'm sorry for the language but it felt like a rip off.

The staff were amazingly awesome, one of the best, attention to detail, nothing which was asked was missed out like transport, room service, Abay in resturant was very good. Room was ok, nice but not worth for the price point, even for Christmas season.

There are some exception was that reception the staff who checked me in informed that I did not have all three meals package and had to wait in the reception till it was sorted out later not great, another couple had the same issue as well during my check in process The food was not great, though there was Full roast Turkey for Christmas, full fish fry for some odd reason was not great and Lunch and Dinner was almost same menu with minor changes, same desert. Breakfast was good though.

Location best

The breakfast was good, the rooms were comfortable and clean. Dinner was also good. The bar was very nice and we had a very good evening there. The staff is very helpful and polite.

The location and the view from the dining area was one of the best in Port Blair.

It was quite expensive

Nothing

Location, price, food, cleanliness

The Property is on top of a hill amongst a lot of greenery with a good view of the water. Food is excellent both in breakfast also dinner. Staff is Courteous, very helpful!

Only con is that the rooms are little small.

The old trees caught your breath Very neat and clean on the pathways Housekeeping was excellent service

Need more different restaurants

The fish tank

Greeting: After travelling many hours with my family, I had reached and instead of being greeted at a hotel reception to the standard of ₹25,000 a night stay,,, I was greeted with a toxic amount of questions on who am I, why am I here, Visa, passport, ID, age, DOB, email, address, telephone number, adhaar card, shoe size … It was grossly over the top, unwelcoming and unjustified. Passport and visa should just Be sufficient to support check in. And - they lied about upgrading my room.

Location

For the price, the services offered were below average. Lot of missing amenities. Expected better!

Lovely view, good food

Too expensive for the overall experience so it didn’t seem like value for money

Location, staff, food

It's a no smoking property

I was there for couple of days and overall had a great time. Food was good. Service was quick and the stay went quite smooth without any issues.

We liked all and everything but the cost of food is something high if it reduces less it would be gud to have foods inside the hotels

Almost everything it's superb overalll

The property is in a good location, with good view

Restaurants are bad, limited options and very average taste Room size is quite small

They were exceptionally good with their service and cleanliness. There was never a NO for anything that was requested for and the food was also excellent.

1. Вкусно кормят, но дорого по сравнению со всей Индией 2. Басейн и территория красивые

1. Выходить курить нужно за территорию отеля, очень неудобно

Can update the hotel a lot. Room curtains are not clean & not hung properly. The lace curtains were terrible. But the all the Staff are so good.

The staff and hospitality was excellent especially Mr. Bala Murugan, Sanjana, Sneha and Ayantika

Excellent property. Very caring staff. Would like to specially mention Baljeet Kaur who was involved so closely and with so much of attention to our requirements. She made our stay so memorable, and did it with warmth and genuine care for her guests.

Great views from the room.

1. The rooms were so small. I was in one of the more expensive rooms and it was still the same case. So tiny and cramped. 2. The staff most were okay, some were really bad. 3. Poorly informed staff.

Excellent view and spacious rooms.

Good location and good staff..

Food very very pricey and bed lenins not very clean

Reception Ms avantika helping in my next booking

Outside the windows it could be cleaner

They stay in itc was awesome and good experience the food and staff everything was very gud i will prefer my family and friends to stay here

Travel desk help.. Buffet breakfast.. Rooms.. Awesome views..They even decorated our room for family celebration!! Loved the stay!!

Service and hospitality.

This is a beautiful property overlooking the sea. The staff especially Sneha at the front desk and Sangeeta went out of their way to make every thing special. The rooms were clean.Tge breakfast had plenty of choices for vegetarians and hot preparations as well.

Stayed at ITC Welcomhotel, Port Blair, for 2 nights. The staff was nice and the service was on time, but the overall experience was disappointing. We were first given Room 104, which had a clogged bathroom drain. Got shifted to Room 112 – cleaner, but no view at all, even though the adjacent rooms had a great view. We asked for a better room, but nothing was available. Amenities were very basic. The bar felt dead – I went twice and didn’t see a single guest there. Funny enough, I met other guests from the hotel at the SeaShell rooftop – seems like everyone was looking for a better vibe. Later, I stayed at Symphony Samudra and met people who had cancelled their Welcomhotel stay to move there. This was my second visit to the Andamans, and honestly, this hotel didn’t live up to the expectations. Wouldn’t stay here again.

Stayed at ITC Welcomhotel, Port Blair, for 2 nights. The staff was nice and service was on time, but the overall experience was disappointing. We were first given Room 104, which had a clogged bathroom drain. Got shifted to Room 112 – cleaner, but no view at all, even though the adjacent rooms had a great view. We asked for a better room, but nothing was available. Amenities were very basic. The bar felt dead – I went twice and didn’t see a single guest there. Funny enough, I met other guests from the hotel at the SeaShell rooftop – seems like everyone was looking for a better vibe. Later I stayed at Symphony Samudra and met people who had cancelled their Welcomhotel stay to move there. This was my second visit to the Andamans, and honestly, this hotel didn’t live up to the expectations. Wouldn’t stay here again.

Staffs were the best. Sangeeta, Debangshu were so helpful. Bala provided us with an upgraded rooms with a view which we liked.

Too much construction renovation happening. The bed was queen sized. Would had liked king sized. Rest everything were great.

Lovely hotel in Port Blair

Nice staff

Very small rooms. Not value for money. 15k per night for 8x8 room..!! And too many stairs from rooms to restaurant or other activity places

Location and courteous staff

Small rooms, cleanliness, renovation work

I loved the people here. So helpful. Ayantika, Sneha, Sangeeta. Debangshu... always willing to help. With suggestions and also made our stay comfortable.

View and staff behavior we like most

Beds