The Bannville Hotel

Arrived early and room was ready for us. Large room, comfortable bed and nice TV with good choice of channels. Plenty of upkeep adjustments needed.

Friendly staff. Large rooms. Easy access. Good food menu.

Ok so the hotel is budget, that's the most fair way to describe it. You get what you pay for. And we did.

Room was dated, and needed a deep clean. Nicest way to put it.

Didn't have breakfast, location was quite convenient for where we were going, beds were clean and comfortable. Price was good.

Shower a bit grubby, mould on tiles, sharp screw sticking out of panel in front of sink, strange choice of curtains in room. Awful food, we were both ill after eating dinner. General 'run down' feel.

Friendly staff and good location

Bit tired. Rotten wood on the bay window in the restaurant. Wall paper peeling. Carpets could do with replacing/cleaning

Staff were excellent very helpful very friendly

Sun breakfast.bathroom needs updating

very nice area outside, The terrace outside is very cozy. Very peaceful and quiet place.

The room could have been cleaned more thoroughly, the table was really flimsy, you could even see stains on the table, the shower was the same, there were black hairs on the floor, sorry for writing this, but the hotel needs to be cleaned up. The room had everything you need. Thank you

The staff were extremely helpful The food was outstanding

Nothing, all great

Staff were very friendly. Had dinner in the hotel the first night and it was lovely.

The bathroom needs some TLC/ upgrade

Freundliches Personal

Excellent breakfast options. Rural location so that a car or taxi is needed by the visitor. Good local taxi service available.

The bedroom, while comfortable and quiet, was quite austere. A few pictures or artworks would have made a great difference.

Very friendly, clean, quiet, lovely breakfast

The two girls at reception on arrival were nice and friendly, and helped where they could with any questions we had. The food was okay.

The bar staff were unhygienic, not particularly friendly and disinterested. The bar/restaurant seating was so worn and damaged and there was broken edging on the timber floor by our seat. Areas of flooring troughout the hotel was also duck tapped in patches. An additional part of the dinning area was under renovation and was not in anyway hidden from paying guest, a piece of timber put up against glass doors keeping them closed over, half tiled floors and buckets and tools everywhere to see. The hallways had a musky smell and there was dust and cobwebs along the walls, windowsills and ceilings. The ceilings in the hallway also had circular holes cut out, which was very strange. The curtains, walls and carpets in our room had lots of stains on them, one curtain was turned the opposite way around with a big stain down it, there was a picture frame on the wall was broken, and a tv mounted very unsafely. Worst of all was the bedroom doors only have handles on the inside, and on a couple of occasions it came away from the door resulting in us being unable to unlock the door and get out for 5 minutes each time. Doors and surfaces were sticky and dirty as if they hadn't been cleaned in quite a while. The tables in the restaurant were the same, and each time I put my glass on the table it stuck to the table. There were peas and chips under our table from the previous guest. There were flies all over the restaurant constantly lingering around the food. The outdoor area could be lovely, but not looked after. Rubbish, leaves and dirt all over the decking area and the seats covered in cobwebs.

Location and bar

Bed was 2 single beds pushed together..not very comfortable.

İt is what i call a hidden gem 💎, really enjoy staying staff always go the entra mile to make you fell so welcome can't wait to go back.

Nothing at all

E very thimg

The room size was great for a family of 5.

N/A

It was reasonably priced food was ok breakfast good too . Night porter boom boom was a lovely guy .

It felt like the Receptionist seemed like she couldn’t be bothered at times would have preferred a bit more of a smile etc if im honest .

Not a lot tbh.

Shower mat was awful.

Lovely comfortable beds , lovely helpful welcome & clean

Nothing , I have stayed here before numerous times & always go back . Never had any problems .

The staff were very helpful. The room was nice and very comfortable.

There was only one issue. The weather was very warm, 21c and 78% humidity. The radiator in the bathroom was boiling hot and it was unbearable to be in there. There was no way to turn it off from the room. I advised the girl at reception when we went down to dinner and she was very helpful and said she would look into it. When we returned after dinner it was still on so I phoned reception and was told they would call the plumber. We heard nothing back from them. We closed the bathroom door to keep the heat out of the room. The next morning going into the bathroom was like being in a sauna, couldn't even bear to use the shower in that heat so we decided to check out early and have a shower at home!

First room given had dirty sheets on the bed (blood!) It is comfortable if a little tired.

Room big or spacious. Great location...

The service at reception on arrival was mediocre..no mention or offer of breakfast facilities.. when we came down at 7am to pay for breakfast we were told it would be late as chef had broken a leg..I think..and alternative staff was needed..so we didn't book it!! Desk staff were always lingering in nearby bar chatting to customers..as we were leaving noone came to us at reception so we left our room key on Counter and left..I might say we vowed never to return to this hotel 2 years ago .on that occasion we had no hot water..or heat.. and when we mentioned it we were told that a member of staff forgot to turn it on!!!! There was also very little self service breakfast as a bus load of people had just checked out. At 8am!!! And we had a long wait for anything. Hotel appears understaffed and service is generally inadequate or unavailable!!! I don't know how this place survives..must be the wedding business that keeps it going!!!

The location is so near to the bus stop. The welcome at reception. The room was on the ground floor with pleasant view to the front The room was spacious with second bed provided to accommodate two male adults in the room. When requested an ironing board and iron were delivered promptly There was a bath, not just a shower The single bed was comfortable and well placed away from the larger bed The dinner was excellent My friend was served a vegetarian meal as arranged prior to arrival ( with Robert) All the staff were courteous and attentive Every small request was met with eagerness and responded to promptly Checkout left me feeling a welcome to come back ( I have already booked for next month)

I felt a chill in the air as I went from reception along part of the passageway to the room. ( this was only for seconds , the warm air then met me.) Absolutely nothing else

The staff were exceptional and the food in the Restaurant was really good.

Good Customer Service and great food

lovely hotel very friendly staff clean and central to Game of thrones studio tour.

The best part of our stay was the hospitality provided by Marian. Our stay was just a quick stop, we didn't use the facilities apart from our room.

Excellent and great value!

Clean Handy location

Old fashioned Poor night's sleep due to heat in room.....no air-conditioning to cool it Had 2 single beds pushed together with 1 large quilt to share.....don't want to be that intimate with a mate Staff never about

Ideal location for my trip

No air con in room

Excellent value for money friendly staff tasty breakfast

Room was a bit smelly and dirty. Bloody mark on door frame. Staff could be unfriendly at times. The setting has potential but the grounds are not landscaped which is a shame because it could have been a real selling point but instead it just feels like staying in a quarry or something, so despite all the countryside it sits within and all the land it owns, the only place to sit outside is a grim smoking area and 2-3 decrepit wooden benches. They have no issue ripping people off. My aunty paid double the price that I did for an “executive room” ,it was next door to me in a carbon copy of a room. Breakfast was not included for her, so she paid double what I did for precisely nothing extra.

Wi-Fi was terrible, couldn't get any work done and there was one particualr person on reception who wasn't helpful whatsoever, but there was a lovely gentleman who made up for it and went above and beyond. The room was huge - brilliant!

Spacious room with extra large bed. Ate dinner at restaurant. Loads of parking space

Tired but adequate rooms

The room and bed were cosy and warm. The staff were helpful and friendly. The food was nice,and the overall price was reasonable.

There was a roundabout with traffic visible outside the bedroom window. A moderately noise of the traffic could be heard, especially in early morning and evening time.

It’s a lovely hotel old but very well maintained. The grounds are lovely and rooms very quiet. The food is fab and very good value. I was doing a course in Belfast but travelling with my friend from Newry so we were able to travel together.

Everything was fine I should have asked for a walk in shower but I’m returning in 3 weeks and they said it wouldn’t be a problem and noted it. There is no lift to the 2nd floor but I was on a ground floor but when you look out the window it was like you were on an upper level. It was very private and lovely trees and views.

I like everything about it very good staff always there to help all ways pleasant 😊

The room was spotless bed was comfortable really nice atmosphere the food was also lovely would definitely stay again

Actually nothing was great

Porridge and Fruit was fine except bowl too full to allow milk to be added to cool porridge

Bracket missing on toilet roll holder and one missing on door for door chain

Quiet, comfortable and plenty parking.

Value for money so it delivered so nothing that warranted major dislike.

Camere spaziose , parcheggio ampio e gratuito.

Onestamente ci sarebbe piaciuto trovare personale più simpatico e disponibile. La moquette nelle camere è anacronistica così come la vasca da bagno con la tenda uso doccia.

Staff

Food, drink, bar, bed, room, noise in hotel all night long. Bar was filthy, dead flies, window sills not wiped Food was extremely poor, steak was oven cooked, steak burger was shop bought.

Great room with a new walk in shower. Steak sandwich was perfect. Music in the bar was good. Everyone was having a great time.

Loved our room as we booked for my cousins weddings

Couldn't fault it

Brilliant room with a bath 🛁 thank u 😊

The food was fantastic

The staff were so friendly and the family room is so spacious. Food was amazing too.

La camera è comoda e funzionale, all'interno di una grande struttura con ristorante (fino alle 20.00) e pub (fino a mezzanotte e oltre) con musica dal vivo

In una camera ottima, appare inverosimile trovare ancora oggi il lavabo con i rubinetti caldo/freddo separati e vasca da bagno obsoleta.

food was excellent staff very friendly

there was a very strong smell of slurry which was not their fault however the front door was left open and you could smell it in the bar, so not pleasant.

Would not recommend the hotel but as a budget option. Really poor room, bad matrass (spring).

hot tea good start to day

would like more scope to go for a walk

Most staff were very helpful

It’s in disrepair. Mildew in the bathroom, tiles coming away from the wall behind the sink. I think someone had a tap dancing competition in my room. I’ve never seen as many cracked tiles in my life. It’s supposed to be non smoking but you could smell smoke down the corridors. The night porter was too busy watching TV to do anything about it

Brilliant staff with good customer service. The room was spacious, comfortable beds.

The bathroom is old-fashioned and a bit worn out. It would need a touch of renovation.

We only booked one night as we didn’t know how long we needed to stay due to a family situation. The hotel kept our room open whether we used it or not and only charge for the days we are here at discounted rates. All staff are incredibly helpful and friendly and hugely empathetic.

Good food and friendly staff.

Rooms need a lot of TLC and updating. A lot of niggling problems such heating issues, taps too big for sinks and trip switch going off.

It was a very friendly hotel clean with very nice food

Always a pleasure to stay would recommend it to anyone.

Had a problem with electric sockets, could not dry hair so could not shower in the morning as we left .I am sure it was a blip as been there 2 times before and no problem .

Great Breakfast, good choices and very helpful staff

Nothing

The food in the restaurant was great but the radiator in the room wouldn’t adjust which made it feel very hot and uncomfortable

Easy parking. Room was large and had small table and easy chairs to sit and relax in

No bath in bathroom

Stopped there years ago but better now good staff very helpful

Excellent location with plenty of private parking. Room was spacious and clean, decoration and condition average but very acceptable for the budget. Staff were very friendly and helpful and the food in the restaurant was good. Bar area with good choice of draught beer.