Dreamtel Jakarta

Dirty

The location

I arrived late after more than 14 hours of travelling, thinking that I had made a good decision by booking at this hotel. Unfortunately, it was the worst. Once I entered the room, I smelled a very bad smell mixed with the smell of smoke. I immediately opened the AC, which was not working!! I checked the bathroom, and it was dirty, and there were drops of urine on the already dirty toilet seat!! The bed sheets were also dirty and dusty, which I had to call the reception to inform them about these things and requested to change the room. The guy at the reception said that he will fix this and sent two persons who acted they came to solve this nightmare. One of them cleaned the toilet seat and the other said the AC is good and dose not need any fixing!! The worst part is when they brought new dirtier and smelly sheets to replace the ones that was already there saying that these are being washed outside the hotel!! I couldn't believe the level of disrespect they treated me with. I had to pack my bags and asked to cancel the reservation and already reserved another hotel. The guy at the reception said there is no cancelation until next morning and offered a room in different floor saying that I've to pay them the same amount that I paid for booking and an extra percentage because its a bigger room. Somehow, the new "bigger room" was cheaper than the amount I paid for Booking! and I even showed the guy the price I paid on Booking. He said, "we don't get that much of money for our room" however, I tried to explain to the guy that If I even decided to agree why should I pay the same amount again?? Instead, only paying the difference. His answer was, because Booking won't pay them immediately and they have to wait. I left the hotel, and requested a free cancelation, he didn't reply to the request and the next day Booking told me that they are going to charge me the night I didn't even stay on which they awfully did.

Le petit déjeuner était bien. Le personnel est à l écoute

La chambre était vétuste et sale les draps avaient des taches « propres ». La chambre n avait pas vu un chiffon de poussière depuis longtemps….Sol pas vraiment propre. La salle de bain était vraiment très sale des traces de projections sur les carreaux….paroi de douche beurk! Le miroir en décomposition avec des traces noires partout!!!! Je ne recommande pas du tout cet hôtel, les photos sur le site doivent correspondre aux chambres rénovées ….pas de chance pour nous Nous venions d îles où il n y avait pas d eau courante, ben c était mieux que cette chambre !!

Nada

La habitacion no estaba limpia. Las sabanas sucias. El baño tambien. Hicimos el checkin a las 21:00, por falta de tiempo no fue. Tuvimos que esperar que hiciesen la habitacion 2 veces, porque la primera, tampoco trajeron las sabanas limpias. Dejo unas fotos como prueba. Las toallitas humedas, son de limpiar las mesillas de noche, nosotros. Y encima, el personal de noche no hablaba bien ingles, impidiendo una comunicacion fluida. The room wasn't clean. The sheets were dirty, and so was the bathroom. We checked in at 9:00 PM, but the room wasn't ready. We had to wait for the room to be cleaned twice because, the first time, they didn't bring clean sheets either. I’m attaching photos as proof.We use wet wipes to clean the nightstands. On top of that, the night staff didn't speak English well, making smooth communication impossible.

Tidak

Bilik sempit dan katil tak selesa

La posizione dell'albergo era buona

Troppo sporco sia nelle parti comuni (corridoio e hall) che soprattutto camera (lenzuola, bagno e vetri). Inoltre le camere erano rumorose sia dal fuori che dal corrodioio con il condizionatore che non lasciava tranquilli

Emplacement

Odeur de tabac dans la chambre

El baño

Ninugimo

Nothing

Air condition is not functioning.we stay at 7th floor and the room is haunted.Never gonna repeat to stay here.

Ruhige, gut Zentrale Lage, gemütliche Betten

The hotel is a good choice for a short vacation. The staff were very friendly and welcoming.

The refrigerator wasn't cold enough, and the bathroom could have been cleaner. The breakfast was okay if you're not a heavy breakfast eater, but the selection was quite limited.

La habitación es tan grande

El baño

The beds, bathroom

The room phone didn't work

I stayed 2 nights. The first night I was put in a room smelling very badly of cigarette smoke. So much so it made me feel sick. The staff on duty refused to give me another room. They said it was a no smoking room so it could not smell of smoking! They also refused to give me my money back. Staff in the morning were much more agreeable and gave me another room. This room was fine. Good breakfast.

Staff not responding to a complaint when the first room was awful.

السعة والسعر والموقع

نظافة المخدات واللحاف والمراتب غير جيدة وكذلك الفطور اسيوي بخلاف المكتوب وكذلك الإطلالة لا توجد

Room are so good

No everything good

All ok, average and standers.

Nothing much

Strategis tempatnya

Overall bagus hanya saja peralatan khususnya handuk agan bau apek

Nearby the train station, about 10 mins drive.

Water trapped in the bathroom during showering, causing some flooding.

Too old but it was clean it’s fridge was not working completely

Good not bad

Kindly please remove the plastic cover from the side wall glass , it will be better to see the city view.

Everything was fine

Berdekatan dengan banyak fasiliti

Bilik air sangat licin. Kena hati2 bila mandi takut tergelincir dan bilik pun ada bau yg kurang menyenangkan

central & good value for money

none

Chỗ ở không như mô tả, phòng cũ và bẩn

Camas cómodas

La habitación no olía bien.

The location and service. The hotel is old school but clean.

None

The only good things were the location and the staff. It’s close to Tanah Abang, which is convenient, and the staff were polite and helpful.

Unfortunately, almost every aspect of the stay was disappointing. The breakfast spread did not meet expectations, and the bathroom drainage was severely clogged. Each time we showered, the toilet area flooded, which made the room very uncomfortable to use.

Price and comfortness

Payment method

Sauber, gutes Frühstück, freundliches Personal 👍

Great location

1) room was dirty the moment i entered - hairs on the floor 2) shower smelled like urine 3) sink was clogged - took some time to drain 4) water feels weird (silky? smooth? Not sure how to explain) - didn’t feel clean when i showered 5) water has some smell to it, which i guess what causes the shower to smell like urine

near all the tourists spots

the bathroom a bit slippery

staff baik

telefon hotel rosak,ruang sempit,makanan nk order waktu malam di kitchen xada yang best. pilihan terhad

The location is good. Near to the centre & beautiful cafes. The room is comfortable to stay for few nights. Staff also friendly.

None

Die Unterkunft ist in die Jahre gekommen. Viele Fliesen waren kaputt, das Wasser in der Dusche lief kaum und die Klimaanlage war kaputt sodass es dauerhaft 35 grad in dem Zimmer hatte. Auf Nachfrage kam ein Hausmeister, der die Klimaanlage zumindest für einige Stunden reparierte. Danach ging sie wieder nicht. Der Aufzug war kaputt. Die Flure komisch uneben. Nicht zu empfehlen, nicht mal für eine Nacht!

Location dekat dengan Thamrin city & tanah Abg..

Jammed

Gayet güzeldi.

Location Wifi

Remote tv does not work properly

Nothing

A lot, the bathroom is dirty and has clogged.

lokasi strategis

kebersihan kurang

The picture shown total is not the same.did not meet my expectation

Everything

Menu sarapannya nggak ada yang refill turun jam 8 udah pada abis semua