Alcala Motel

Our family room was ideal with two single beds on the mezzanine level giving space and privacy. The property was in process of renovating and upgrading rooms one by one but ours was more than adequate and the kitchen facility and breakfast bar meant we didn’t have to balance plates on our laps!. The location was ideal with our granddaughter just a 5 minute walk away, and we explored the city on foot. Driving further afield was easy too. The staff were very welcoming and everything was very clean.

The place was so lovely, it was clean and very warm and cosy. The fridge was quite cold but kept the food safe. Everyone was so friendly and I would definitely come back :)

Very warm, superb location, clean and comfortable

All good

I thought the whole stay was great our host's were helpful and professional. It was warm and very handy to the university and other amenities.

Good location and clean and tidy. An older facility, but a nice feel to it.

Bath Tub with high side, no handle to grab hold of to get in or out, felt very unsafe.

Tidy, convenient, warm and comfortable

Bed lovely and warm. Bathroom update would be good.

Good location and reasonably priced. Shower head was too low - at chest height for averaged height woman and was over a bath so difficult to climb into for older or non mobile people. The units upstairs were not easily accesible for older or less mobile people - would have liked option of ground floor. Cord for electric blanket on window side of double bed didn’t reach power point and one on other side of the bed was split - so no electric blanket to use. The host was nice - took time to show us around the room. The heater was very efficient. Nice touch to have the paper delivered each day.

Very clean very handy to hospital receptionist very helpful

The motel room was sizable. It was a little dated, but the facilities were very good. The studio in is suitable for a couple or smaller family, with its separate double bedroom, and full kitchen. It was economically priced and provided excellent value for money.

it was so cool

Motel was very clean, friendly and helpful staff. Only downside was kids running round in upstairs unit very noisy.

Great location close to lots of eating places. Coukd easiky walk to centre of city. Large unit with comfortable bed and good cooking vacilities. Would definitely use again.

This motel has seen better days and is sorely in need of maintenance. Many fittings are worn and the property generally looks tired. There is black mould in the bathroom. I was told had scored an upgrade but it just meant I had 2 flights of stairs to get to room and another to get to the bedroom.

Overall my stay was brilliant. If I must quibble, water in shower, toilet and sinks was a bit weak. Again, loved the room and overall accommodation, made my visit all that more restful/enjoyable.

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Overall everything was great, just very noisy

Worn out carpet on stairs

It was ok dated However the smell up in my room 23 was awful

Well positioned with eating places just round the corner. Spacious rooms

Nice and clean. Convenient location for dropping daughter at university.

Just what I needed. Great price.

Very clean and tidy, friendly helpful staff.

A good, comfortable place to stay at reasonable cost

Close to town

Good ol' fashioned value; spanish arches and all.

Comfy beds and quiet room. Parking was at a bit of a premium, but found a space each day.

I thought the stay was pleasant enough and the staff helpful. If I had to be completely honest there was overnight noise that detracted from a pleasant experience.

The staff were very friendly and helpful. Large main room and spacious bathroom. Very comfortable.

No coments

Nice property

Excellent value for money.

The Alcala units are rather dated inside, but they are clean, large and comfortable, and staff are very friendly. Would happily stay again.

Great space

Overall was good just had limited parking infront and was inconvenient when some one is having shower than no one can use loo.

Lovely room with lots of space

Served purpose for overnight stay

Starting to age a bit but good value for money. Handy to town and good car parking. I'd stay again.

The property is very dated. The shower had small dots of visible mold. Parking was difficult if you want to park late afternoon or evening, there is a boat and trailer that seem permanently parked and a couple staying were using two car parks so limited spaces available.

Great friendly staff. Clean rooms. Handy to eateries, shopping and stadium.

Very friendly and helpful staff. Clean and comfortable. Sometimes not quite enough parking (boats, trailers, two motorcycles taking up whole parking spaces)

Excellent

Good location. Good value

Friendly and helpful customer service

Very enjoyable, friendly and professional

Great affordable place with the family. Very clean

Lots of room and a great kitchen area. Friendly host and great security. I arrived late in the day, so it would have been nice to have the door and windows closed earlier, as it made for a cool night. The shower was poor pressure, but I didn't get a chance to check this with the owner - there may have been an issue. Otherwise, comfortable, good sleeps, easy week!

Easy parking and quiet

The family enjoyed the location and the comfort of the room.

2nd time here, will come back.

Staying at Alcala Motel is a pleasant experience, particularly for those visiting Toroa College. Its convenient location, comfortable rooms, and friendly service make it a top choice for both short and extended stays. Whether you're a parent visiting a student at Toroa College, attending a college event, or just exploring the area, Alcala Motel provides everything you need for a comfortable and hassle-free stay. The 24-hour dairy across the street has all the tastiest pastries that is always there for your hunger any time of the day/night.

It was a good location for what we needed

Very large rooms. Hosts very helpful and flexible.

Lovely grounds.very warm welcome from the host..lovely clean & spacious unit. A beautiful large bow made from our towels lay in base of shower.. Highly recommend..

Staff were fantastic but thats where anything good i have to say ends. Very dated property and im sure the stairs in the unit are unsafe. Not only are they narrow and oddly shaped they are very unstable feeling. Beds were uncomfortable, shower and kitchen had the basics however was damaged and dated, mold on the shower curtain and a poorly repaired light. Also no heating on fan in there. Not to mention the poor shower pressure. The owner seemed to have taken up quite a few parks in the limited car park.The list of cons definitely out weigh the pros. For the price point its very disappointing.

Great stay, place lovely and warm, old fashioned but clean, friendly staff and great price, would happily stay again

Although I arrived at the motel earlier than the check in time, they had a room available for me., even after the staff were all busy that morning after a huge number of guests were checking out.. On one occasion I couldn't open my room door but one of the staff immediately came to my rescue. Staff are fantastic.

A great stopover for a few days. Good location, everything you need. I enjoyed the morning paper. Thank you

Great service

Jug lid broken, was broken last time we stayed last year. (Same unit)

Very spacious room, well furnished, close to restaurants & university.

Lovely place to stay Clean and quiet.But not enough parking space when full.Had to park on road overnight.

Great size for the 5 of us, nice and clean and handy stroll into town. The internal staircase is realy steep ( fine if you are fit and able) which we all were. Really awesome tudor style place great for the $$$

As an older person, with arthritic knees, found stepping into the high sided shrub a bit of a challenge. Otherwise found the unit very acceptable.

Good deal. Walking distance to the city center and railway station. Full kitchen.

Thank you for a warm welcome and the lovely 6 days we had with you. Special mention to the fantastic cleaning team. Beautiful clean tidy units. Nothing was a problem. We will be travelling south a few more times with our girl being at uni. So see you again.

The stairs in the unit were too steep for older people. Toilet brush was disgusting had not been cleaned for a long time.

Good stay, as expected. Layout of double plus twin bed room was weird. Maybe running the beds parallel to each other would work better.

Helpful staff with local knowledge of where to go etc

A peaceful place to stay , great clean facilities . One suggestion you have trash bin and seperate recycle bin under sink .

All was very good apart from no elevator. I'm 77 years old with a bad knee therefore I was uncomfortable climbing 3 flights of stairs. I could have asked for assistance but I didn't. Apart from that it was very good.

Owner is very very lovely

Affordable and convenient.

Comfortable and clean 🙂

The staff were most pleasant to deal with and the fact that the receptionist recognised me from a previous visit makes you feel very welcome.

Well equipped room but we wouldn't have wanted to use the loft area as the stairs were too quirky.

The services of staffs were good. The room condition was average with old facilities. The location was very convenient to city center.

Proximity to central shopping area.

What I liked was the helpfulness of the staff. I unpacked in the motel unit and found the tv wasn't going. Went to the office and the Owner, I think it was, came straight over and corrected it. I was only there one night, I had no compaints.

Fabulous service. Very kind staff.

Staff super helpful and very pleasant on arrival and when we were leaving. Only slight hiccup was we were a large family and the second room was upstairs. The stairs itself was a scary flight of stairs (very vertical and as each step was different made it easy for the children to fall). But no one did, and overall it was easy access to town, happy place to stay, warm…. Would go back again …. Just maybe not that room with young children

Good stay with facilities a nomal family needs

walking distance from all the places that we were interested in plus the staff were helpful in guiding us to other destinations

Helpful, friendly staff. Good location. Quirky decor. Great parking (if you have a car).

very satisfied with all aspects

Convenient and close to town. Very welcoming on arrival. Shower had very poor water pressure.

Alcala is perfect for a one night stay. It's a bit dated, but that's reflected in the price, but it's clean which was all I cared about.

Fantastic service. Mattress on bed was too firm for our liking but that was the only niggle I had.

Older building but Gary was very welcoming as was every interaction with the staff. Spacious room and in an excellent location!

I was suitably impressed with the size of the room: it was meant to be for a family, with two bunks up a flight of stairs. It was still a little bit out of town: took a while to walk to the town centre.

It suited our purpose.

The room was so cool! A big open room with an open top level with a fabulous window as well as a wee bath tub too. The only thing was the room was in the third level and my elderly mum struggled to get up and down the stairs. I will request a lower room next time so partly my fault. We all loved the room, it was very clean although a few missing or odd bits around the room but still loved it!

old fashioned but very clean not noisy spaceous and had everything needed

Spotlessly clean Resonably priced Nice staff Close to town

Great customer service as always. On my late cold winter evening arrival the heater was on and milk in the fridge. This was very nice and considerate. Thank you.

room was warm despite the cold outside and cleaners did a good job

fine

Clean and tidy. But older premises and step up shower and water pressure not ideal