Kempinski Hotel Yinchuan

superbe hotel et tres bien placé et tres propre

Spacious room

Give some thought to single diners. My table was taken - twice - by other diners at breakfast despite having put my water bottle and a bowl of cereal to "mark" that it's occupied. Some hotels offer an "occupied" sign for this purpose.

Good facilities

Nothing around. Not even restaurant

性价比高，早餐可还行

隔音要加强，

De kamers zijn zeer groot en mooi ingericht Het ontbijt is formidabel met een ongeziene keuze De locatie is dicht bij het museum en aan te velen aan iedereen De busstop is dicht in het hotel voor het treinstation

Alles oké en niets aan te merken

Good room , value for money

Too busy in front desk

We got a free upgrade to the Suite 😊 The breakfast was great, the spa area was nice with a big pool buy also a hot and a cold tub area

Outstanding hotel, from the moment we walked in we experienced great service. Room, facilities, dining all excellent. Pretty much flawless hotel

Nothing

Very good hotel in Yinchuan. Close to the lake and right in front of People’s Square. The staff was excellent, paying attention to every detail. They really made our stay memorable. There was also a German restaurant inside, with a very nice patio for dinner outside. Will recommend this hotel to everyone visiting Yinchuan!

The pillows were too soft. They should have latex / memory foam pillows.

Large, clean, quiet rooms with a very comfortable bed. Best breakfast ever! A special mention to Poppy (Cafe Berlin, Breakfast) and Daisy (Front desk) for their charming and helpful manner (and good English). It’s those small touches that make a hotel stay more memorable.

Nothing. Our favourite place to stay in Yinchuan

The stay was great, they had a good gym and pool, even had sauna/hot tub that was really great. The service was awesome and we would stay again.

Excellent and diverse breakfast options - we paid as part of the booking.

This hotel is a little older however remains in excellent condition.

Overall I have very good experience staying in Kempinski Hotel. For much better if the hotel can have a printout of the invoice to the customer at the time checkout.

Although generally limited in English, the staff were all very friendly and helpful - with a particular star award for Daisy when our booked hire car failed to show up.

Slightly dated facilities eg lack of USB ports. But overall an excellent stay.

Breakfast was exceptional

Food!

Bathroom just partition doors

Great location, excellent facilities especially the gym and swimming pool. The staff is extremely friendly and they truly care about their clients, everyone there will do absolutely their best to help with you with anything you need. We are truly impressed by the service they provided and my son has been constantly reminding me of going back here again next year. Special thanks to Cherry Li, your service and smile will be truly appreciated and missed, she really made our trip a great memory we will cherish forever. Thank you so much!

The decor was lovely and the staff at breakfast were very helpful. The bed was super comfortable.

The next door’s toilet could be heard from our room and we had noisy children living next door.

酒店的硬件設施非常好，但整體服務有待改善和提高，大部分的員工都熱情有禮，但多數不懂英文，有需要和他們溝通時比較困難，住的是無煙樓層，但很多時候聞到有菸味道，可能在中國內地不守規矩的人比較多吧！有投訴，但沒有改善，早晨食物比較差，和五星酒店完全不匹配，希望有所改善。

Very cold welcome at the check in. Poor service level at the breafast. Just a smile would’be perfect!

The kindness and efficiency of the customer service, the cleaning, the comfort of the bed and all the wide range of amenities in the room.

Staff in this location are not professional at all, people working in front desk and resturant on third floor. Will not return to this location.

everything stuff and service

Nothing

I would like to thank Joanna and John Zhang for their kindness and support to make my stay pleasant

Daisy Betty good attitude!!very nice 👍

All things great

All the employees I met were very friendly and impressive

There's nothing unsatisfactory

We stayed for 4 nights - WiFi was unable to connect to internet both in room and other areas in the hotel. Complained and staff kept asking me what smartphone I was using as if she could fix my phone to make the Internet work. After much persuasion, she said she would send someone to take a look. A new router was put in the room. Still no internet connection. - Shower water suddenly very hot and cold. Complained and they said they would fix it. No improvement. - The sofa in the room was so big and bulky that it made it impossible for guests to approach the other side of the bed.

약간 오래된 느낌이 있지만 숙박할만 함

Very comfortable hotel in the Centre of town with nice bar with outside terrace and coffee shop, extensive choice at breakfast and excellent care and attention from Marcus and Margaret.

Great stay. Even when our son broke one of the light fittings there was no charge.

Staff very friendly, I could mention ms Daisy at the front desk ,who was very helpful

浴槽に取り付けられているシャワーの操作方法が分かりにくいので、説明書が浴槽付近に貼ってあるとよい。朝食にチーズがなかったので、追加するとよいと思う。

Fantastic hotel. Great service and amenities. Convenient for a business traveler. Recommend for long stays in Yinchuan.

It was very pleasant. Good quality of service.

호텔 청결하고 1층 맥주바 당구장 시설과 서비스 훌륭합니다. 주변 지역 위치 훌륭하고 대신 인촨 자체의 날씨가 워낙 건조하다보니 입술이 갈라지고 피부가 따가운데 호텔내 습도가 워낙 낮아서 좀 힘들었네요

Nice hotel. I love Kempinski hotel in Yinchuan. Will stay again.

ホテルは最高。知名度も高いので運転手も良く知っている。。但し、繁華街から少しはなれているのが難点。タクシーで、15分くらい。

Good location but not very clean ................ .

Easy check in and out.