JW Marriott Hotel Yinchuan

The staffs were extremely attentive. I want to give a special thanks to David from the Lobby Breakfast Cafe and Eileen from the reception.

The reception was extremely helpful. Eileen was really patience and helpful with my booking

Frühstück und Lage sind top. Komfort im Zimmer ebenso. Sehr großzügig geschnittene Räume, riesiges Bad.

Personal nicht so fließend in englisch

The rooms are clean and spacious. The gym and pool staff are very good. The front desk lady in black suit is terrible - she essentially only wants to push you away without any useful attempt to help. I was inquiring the Bonvoy point questions but was turned away super unfriendly.

Excellent hotel with excellent service and staff!

Amazing experience and excellent service by the staff

Super hotel in a great location.

Beautiful hotel. Situated well in the city We have Platinum status so free breakfast and exec lounge. The lounge cam get crowded and filled with passive aggressive guests, which I tough on the staff, but they manage well. Peggy in particular was very patient with my son who was practicing his Chinese language skills. She was very accommodating and we appreciate her attentiveness. The hotel is lucky to have her on the staff. I would recommend the hotel.

The room

Nobody speaks English even the managers, food horrible, cannot eat western food in the restaurants all day, only room service that is very slow and quality horrible; swimming pool closed, heating system in the hotel public areas not working….

It's a great location as it's close to a residential area and easy access to old town. Very friendly staff, great breakfast, and beautiful room. We were very happy to stay in this hotel for 6 days. And we enjoyed to invite friends for breakfast too.

Great position in the city, very new and beautiful building, great guest room and facility. Lounge is good as well, good configuration not crowded, nice staff “Peggy Ma” with sweet smile and service . Afternoon teatime set is good for lady. Food is good also, the only problem is less choice of alcohol drinks.

I have traveled several times to Yinchuan for the past 4 years on business. Each time, I stayed at JW Marriott. The experiences were wonderful giving the competitive price and the luxury service I enjoied. The lounge's view toward the HeLan Mountain is extortionary. attached the pic| photoed at the lounge. The staff are well trained, especially thanks to Peggy's help.

The Executive Lounge at the JW Marriott Yinchuan offers not only top-notch amenities but also a stunning view of Helan Mountain. A special shoutout to Peggy, whose attentive service and warm hospitality made our experience truly exceptional. Highly recommend for a luxurious and serene escape!

The hotel is new and clean , big room, very nice .

Great and luxurious hotel!

Good hotel, very much convenience location to everywhere in city. People are nice and friendly. Pretty new. Only one thing to highlight is to improve English speaking staff number. Restaurants only open in weekend and holidays. Room bit hot

I prefer to have more variety of international food

Pillows…..no comfortable 😂

We really like the breakfast buffet, everywhere is nice and clean.

The location is awful, bit too far away from from anything. Swimming pool was closed the whole time we were there. Bar is not open until midnight as it states, it closes at 7pm. The terrace was not open. Food in Ningxingge restaurant was massive letdown and pricey. Room Sevice food was awful.

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After reading several of the reviews here, I was hesitant to stay at the JW Marriott Yinchuan. However, I am glad I didn't cancel my booking. The hotel is beautiful with nicely appointed rooms. My room (normal room on the executive level) had a great design. In the entry, there was a small sitting area that was split apart from the main bedroom. Although the room size isn't big, the design was nice. The toilet area was also well designed with two sinks, a separate bathtub area, and a nice large shower. The only complaints with my room are: 1. The luggage storage area in the closet is super small, and can't accommodate larger suitcases. The floor space in the room is small, so it's hard to put the suitcase on the floor. 2. The room has a Nespresso coffee maker, but the coffee pods are generic. There is no writing on the pods, so I have no idea if there were any decaf pods. The JW Kitchen's breakfast was outstanding with a huge selection of food and good quality of food. However, the woman cooking the eggs was using way too much oil (the eggs were swimming in oil!!) The JW lounge was the highlight of my stay. The personnel working in the lounge were super friendly and nice and there was a wide range of good quality food and drinks available. The only exception was the salad lettuce the first night that I arrived. It had been frozen, so when it thawed out, the lettuce was limp and transparent. I highlighted this to the lounge staff and they replaced the lettuce. I don't know how this can slip by the kitchen and lounge staff (maybe they aren't familiar with salad?) The morning of my stay, the Marriott app showed that I was upgraded to a Junior Suite. When I arrived at the hotel, Colin Cui said that I had been downgraded to a normal room. I was not happy about this and told him that the hotel shouldn't upgrade someone and then downgrade them. Rather, it's better not to upgrade the room until the hotel is sure that the room is going to be available. He acted very defensive, and his bad attitude was surprising for someone working in a 5 star hotel. One thing to keep in mind is that Yinchuan is a sprawling city without any elevated thoroughfares, so it can take a long time to get from the airport to this hotel (45 minutes to an hour). There were 35-40 red lights from the airport to this hotel. Even getting across town to a meeting or for sightseeing can take 30-45 minutes from this hotel. Although I haven't stayed at other hotels in Yinchuan, I will definitely make the JW my hotel of choice when visiting Yinchuan!

Brand new rooms. Opened in mid 2020. It is just the little things that makes this not quite 5 stars: - The "modern" architecture is stunning from afar - you could even spot the building from the airport. However, the grid exterior means the view from the rooms and lounge will always be blocked by a beam. Ceiling to floor glass windows are not impressive in the day if the building is battered by sandstorms and you can't see the Ningxia Museum through the dust. - Our room took an hour to be ready. Even though we had provided our flight details and arrival times twice, at the reservation and with the executive lounge staff, prior to arrival. - The curtains in our room was connected to the master power switch. While an applaudable energy-saving measure, this means that we had to open the curtains every time we entered our room. Also, no bluetooth speakers or HDMI outlets even with the brand new furnishings. - The air in the health club was foul even though the facilities were brand new. The jets in the jacuzzi/steam room won't stay on - we had to press a button every other minute to keep the heat going. On the bright side, the staff went above and beyond to make our celebration special. The happy hour in the lounge is quite generous between 5:30 to 9:30pm. We were hoping they would feature some of Ningxia's renowned wines but had to settle for the tepid offerings. No bubbles due to shortage.

I stayed at this hotel for 4 days. The rooms were clean and spacious, the bed was very comfortable, the breakfast was expansive and the staff was attentive. I would highly recommend staying there if you ever visit Yinchuan for business or pleasure. Great Xixia museum close by that I would highly recommend visiting while you’re there.

Convenient location. Large and comfortable room, very silent, with good bedding and great amenities. Excellent breakfast, as well as food at executive lounge. Friendly and helpful staff. The only thing I regret is that rooms are a little dark due to dark materials used for rooms' decor.

The hotel is located in a newer area in Yinchuan, about 10 minutes by taxi to the old center. It’s quite convenient for sightseeing, as lots of tourist buses depart right in front of the hotel. The adjacent area around the hotel is mostly government buildings and museums together with an exhibition hall, yet several green parks can be accessed within 10 minutes of walk. As new hotel, the style is a bit conservative, typical high-end business hotel. The rooms are compact by Asian standard but very quiet. Great bathroom design. The food and beverage service is astonishingly good, both in the restaurants downstairs and the executive lounge. Very good elite members recognition.

Convenient location, amazing views from rooms, comfortable rooms, friendly and helpful staff. Excellent breakfast, and excellent food served at the executive lounge. The only thing I regret is that the rooms look a little dark, due to the materials used for decor