Sword Motor Inn

Location good. Hall was smokey. They said they would spray. Tv froze every 5 seconds. They said not their issue, the providers have to fix it. Night clerk tried to fix. Pool and area was closed but they do not tell you until you arrive. Room was dated but clean. Complained in the morning to who I believe was owner. Got a sorry but not any type of offer to make amends. I will not return or recommend and I live locally for 7 months of the year. Sad not to be supporting this local business again. I will try Bancroft Inn and Suites next time.

Quiet place. Old but maintained well. Easy Access

Exactly what we needed. Kids were happy, safe and the area was beautiful. Not fancy but very happy with amenities.

Nice I stay every week for work

NA

Easy to check in. Clean. Friendly. Cute, quaint, cozy place to stay.

Comfortable, walking distance to restaurants. Great service.

I stay every week for work the staff there are the best so friendly and Welcoming

The staff are great I stay every week for work

The staff there are all great friendly place to stay

Clean but funky musty smell.

The door to the area we were in slams every time someone comes into the area. A slow release on the door would fix it. A little paint and garden care would give it street appeal. Breakfast could be improved. There was a large stain on a bedding cover. All easily and inexpensive improvements.

Excellent accommodations

The staff at this hotel is great. It is an older hotel but it is kept clean. The TV service is not that great. We did have an issue with the TV service not working in our room so they switched rooms for us. Even then the service is not that great. However that does not matter to some people.The continental breakfast was fair. Overall it is not the best motel but it works for what we needed.

Although the property and rooms are dated, they are clean and provide a functional experience via the bathroom, chairs to sit and read and TV plus having a fridge and microwave. And the outside and surrounding area is nice to walk around, especially down to the river. The continental breakfast was lovely with a good selection of items to choose from. And the desk receptionist was kind and helpful.

Roadside motel. Motorcycle friendly. Good beds

I loved that tgey had a heated pool.

Dirty carpets and old furnitures.

Easy access

Smells funny, walls paper thin, old black mold in shower, morning breakfest staff cranky asf

Very comfortable, beds etc , great, Rooms a bit aged, overall, good

It was a great location. Lots of food options close by. The pool was great.

Staff are nice. But rooms were outdated, dirty, mouldy etc.

This facility was very well maintained and our stay was Uneventful. Staff was super nice and helpful.

This is basically kind of a road motel that has all what you need, it is in the same City Centre.

Amazing place

Reasonable price, great parking, pool, breakfast included, easy walk to restaurants.

2 nights away for a get away and checking out some areas for atving in the fall. Great motel. Better than i was expecting. The room was cozy and the tv acty works (past experiences with tvs at other hotels this yr have not been great when you don't understand internet tv systems). I booked also because of the pool which looked great but we didn't get a chance to use it. The breakfast in the mornings was also great. Best make your own waffles, cereals, muffins, juices, hard boiled eggs. We will definitely be returning in the fall for the colors and atving. Staff and check in was quick and friendly.

Stayed here on August 15-16th. Staff was frindly, rooms were large and clean , breakfast was good . No issues at all minus hot tub being closed.

Property has nice area in back for eating or relaxing at night

Hotel needs an update but the room was clean and comfortable

The buildings are on the older side but our rooms were clean and well maintained. The building door near us tended to slam shut and the AC is a bit loud. Breakfast was nice (options included toast, cereal, fruit, yogurt, muffins, waffle maker) and staff were helpful.

Although the property is a little tired, it was very clean and well located. It’s walking distance to everything. Breakfast offered coffee, tea, juices, boiled eggs, choice of cereal, muffins, toast, English muffins, yogurt, fruit and waffles. It was more than enough to get your day started. I gave the hotel an extra star for their staff. They were super responsive and very friendly. Rhonda at the front desk was amazing and extremely helpful!

Staff friendly

The staff was very friendly and helpful. The room was great. If i have to stop again in this area, I am coming back here again

Staff are great I stay every week for work

Great spot for the price!

The room was clean, and very spacious, it had everything we needed, short problem with the internet and tv upon arrival, staff, very polite, fixed the problem in less than the first 5 minutes of noting there was a problem.

We went there because they said they had a heated pool.And when we got there it was closed

Cant blame the hotel for the massive power outage, so will base the score on everything else. The motel is a little fated, but spacious. Our room was a suite, which was much bigger than anticipated. TVs only worked for a bit, had troubles with them at the beggining but then worked better. Games room qas a nice touch, just be prepared to pay for anything.

Clean affordable

We were very disappointed with our room. Although the room was clean I awoke, in the middle of the night, to a cockroach crawling on my neck. The next morning I saw another in the bathroom. The shower also has black mold.

Everyone was super friendly and nice. The tv set up left something to be desired, and the internet and cell service in the area was a struggle but I was able to make it through.

Pool was good. Service was great. Building is a bit run down, but they’re doing their best.

We have stayed here many times and have always a good experience. Staff are always nice and helpful. After a day out in the woods, we come back to our room, everything is replenished and clean and it’s great to go for a swim. Wish the hot tub worked and there was more selection for their breakfast

It was right downtown and we were able to walk to most places except lcbo

Staff was nice and it was easy to find

Its great the staff are the best I stay weekly for work. The only thing is the pillows are small thats the only complaint

We stayed one night during our road trip. Convenient location however disappointed in the rooms. Musty smell, old furniture and carpet, ripped curtains, whole place is in need of a deep clean and upgrade.

Nice and convenient but expensive for a night stop for an average quality room

The room was expensive for what it was. Pubic hairs on the shower faucet was an instant put off. The facility is the only one in town, that why they can ask for high rates. Pool are was very dated, hot tub has been out of order since covid.

The staff and owners are great I stay every Monday for work

Everything was great and the staff

The staff tried to change my credit card ( one I no longer use) it didn’t go through, so my reservation for 2 rooms was cancelled without any notice. They were then unwilling to help in any way. As we were travelling on motorcycles 6 hours from home with no accommodation, I was less than impressed. One of the people in our group is a travel agent, so this will not go unnoticed. I expect some feedback on this ridiculous situation.

Clean and quiet

It’s great I stay there every Monday for work. The staff are great the location is convenient. There is two small things they can upgrade one the pillows are half pillows and two the blankets could be replaced they are these old weird itchy blankets kind of like the fireproof material. Just the pillows and blankets need upgrading besides that I have no complaints and will be a weekly costumer.

The front desk check in lady was so friendly and welcoming. She Explained everything in detail I would definitely stay here again and I recommend others to stay here. The room was exactly what we needed for our stay . Nice n clean ac worked top notch. Such a well kept property also.

All was great. Check ln was fast and easy. Pool was great at the end of the day. Breakfast was good. In all great place.

I like it I stay every Monday for work but the Blankets could use an up grade and the pillows are half the size of a normal pillow besides that staff are great and the place is clean and it’s in a good location. I will 100% be back every week like always

Beautiful, quaint hotel with friendly and welcoming staff. Walking distance to shops and amenities. Dog friendly and beautiful walks, park and river to relax and enjoy! I highly recommend Sword Inn Bancroft!

Bit dated (not necessarily in a bad way, it's almost a relic of a time long past, but expect some wallpaper damage and some mild moisture damage in the bathroom). Besides that, clean, didn't smell too much (literally opened a window for a minute and it was fine, the smell of any hotel/inn room). Check-in was easy, parking was a breeze, breakfast was at a humane time (6:30am-9:30am) and not unpleasant (I mean, it was good. Don't expect gourmet). I didn't get a chance to check out the other facilities but they appeared to be good as well. Overall, considering what you're getting for the price you pay, it was well worth it. My only real complaint was that there was no fan in the bathroom, but there was a window which I guess has the same effect.

Property was older but very convenient and clean

Excellent stay. Clean efficient and very friendly service at the front desk. Breakfast was good. Was there for work and will definitely return.

Check in staff was friendly, kind and accommodating.

Slightly run down and a favorite destination for biker groups

Clean, well maintained, friendly and good service

It was just ok, room could be tidier as a lot of electronic wires showing

Close to the town reasonable pricing for what your get. Contential breakfast was nice.

My room was supposed to be equipped with a fire place as per hotels.com description. It was not.

Comfortable and clean, good value.

The location in the town was great and the amenities provided were good. The room was large and secure with both heating and cooling. Our room opened to an indoor foyer that was a little noisy in the evening and morning with the sound of people coming in and out but was fine overnight. Staff were all very helpful. Great value stay!

Great I stay there every week for work

Excellent

Took a long time to get hot water for sink, and shower would be hot and cold. Tv wouldnt work properly.

TV didn't work and the hot tub was out of commission.

We had a nice stay. Staff was very accommodating for our late check in. Room was quiet, clean and the bed/pillows were soft and comfortable. Motel is overall well kept for its age.

It’s great I stay every week for work

It’s great I stay once a week for work

Tv is complicated and unreliable. Heater is placed incorrectly, inefficient, outdated, and noisy. Whole place needs updating.

Doors needing repair, general upgrades would bring this property up a notch. The room was clean and bed comfortable enough, but the heater/cooling unit noisy. The door to our room had a 3/4 inch gap at the bottom, not sitting squarely in the door frame. We put a towel across the gap to keep the light and drafts out.

It fitted all my needs during my stay

The bed was soft on the sides, hard in the middle. The 4 pillows were paper thin, had to purchase one myself. There was no hot water no matter which way you moved the tap. Had to reset the tv satellite at least 3 times. The breakfast was a cold breakfast, the restaurant that used to be there was removed. The pool was over chlorinated, hot tub not working, the gym has broken equipment. The person that works the reception desk during the day was very nice but the owners are not. Will not stay there again.

Great I stay there every week for work

It was good

I stay every Monday for work

It is great to stay every week for work

I was disappointed that we could not check in a a bit early I find it very hard to believe that the whole place was booked on a Thursday in February The breakfast was very good for a continental I love waffles

Its great I stay every Monday for work

Great place I stay every Monday for work

Excellent place to stay. Very clean.

Perfect place to stay for snowmobilers. Gas, food, and trail right there. Great value for the price of room - would stay there again.

It's great I stay every week for work im booking two rooms as we speak

Great I stay weekly for work

Bed was comfortable pillows. Could use an upgrade room is very dated , took a while to get the hot water through the taps.

great I stay every Monday for work

Check in was friendly and welcoming. The bed was comfortable. The bathroom had what appeared to be mold along the grout and in corners. The storm door would be nice to have in the summer but it rattled and banged and looked like something that had been reused from a 1950s home. The furnishings were very dated. The heating unit fan turned on and off constantly. It was a very cold night so I was in no position to turn it off. The room rates were fairly exorbitant considering the small town location and amenities. Serious consideration must be given to improving this motel.

The bed was not comfortable, significant updates needed for the room, etc , to feel more comfortable. (Example: new pillows, bedding, a new mattress would have made a big difference) The staff were friendly, but then were upset to have to look for an extra pillow/ blanket. (There were none in the room). Overall not great for the price we paid for one night.

It’s great I stay here weekly for work

Drafty room.

Liked the fact it was down town and they had a breakfast. The pool and the rooms need to be updated. There was mold in the bathroom and also by the air conditioning.