Hotel Richmond Hill ON North

The room smelled and the air conditioning added additional smells. The carpet or the air conditioning did not appear to be properly cleaned for a while.

The room smells like cigarettes, the washroom has poop in the walls near to the toilet, bathtub oxide/rust inside, Moho in walls, tv and cable not working, Cortines fall dawn, microwave super dirty and sticky, horrible experience for a family with kids not recommended

Friendly staff.

The water is not safe to drink per York Regional Health. The Health Dept said there is bacteria in the water. Sheets had long black hairs on them. Room smelled like a urinal puck.

Quite worn down but clean. Very nice people in the office. Not happy that the people next door were physically fighting and yelling. Made me nervous.

It’s good for the price and a nice place to relax during travel. However, the rooms do need some renovation.

Dirty and bed bugs and also it says no dogs but dogs were beside us barking and i have a video of the bed bugs

Nice staff. Shower hard to use. Hot or cold shower. Faucet faulty. Room as a whole very old

The rooms smelled like cigarette. The ac was open and full of lint/dirt. The wall outlets are uncovered. The carpet is filthy you can literally see the grime. Just absolutely disgusting.

Stayed for work and had a pleasent experience.

lots of bugs, little bit cold, only one key per house making it inconvenient

Bad motel

Room stunk , sign in bathroom says “ don’t drink water and another sign at toilet saying don’t flush toilet paper Only plus was the bed was comfy and they had cable

Tv didn't work.. bathroom needs a Reno . For the price it wasn't anything special . Worth half what I paid

Actual bed bugs

The toilet had feces residue in it, and there was no toilet brush. The room had an old, musty smell, and no bath mat was in the bathroom. The location needs a facelift. Many of the doors are dirty and rusting!

Everything cheap

Need to improve the cleanliness

It was okay. Excepted more of a cleaner environment

I’m happy

Too old worst then posted pictures Washroom’s glass window was cracked

Pay more look for something else.

I walked in and there as no toilet paper just an empty roll on the holder, smelly old and dirty. Didn’t even stay I walked out and left. Unfortunately I could not get a refund

When I arrived at 9:30 pm, their office was already closed. I called their phone number, but no one answered. I didn’t check in therefore. I request for the refund.

Very convenient and easy access to everything.

Better is sleeping in the car don’t waste money. Don’t risk to get sick and the dirty bed dirty sticky carpet various slow service and very expensive deposit management service zero out of 10.

Terrible experience, no attendance onsite after 9pm, we arrived at 9:30pm, could not check in, and cause us no place to stay, terrible !!!!

no comment

Expedia didn't show the outside just the rooms, I was surprised to see it was a motel, no coffee, no food and soooo far away.

Very bad hotel

Property looks like crap, water deemed not safe to drink in bathroom by city. No extra lock on door, window in bathroom broken etx etx

Excellent location but rest were terrible

Very dirty and smelly

This was truly the most horrible place I have ever been to. Bed bugs, toilet didn't work, The most filthy place ever and should be shut down.

Air condition is broken and very old. Very hot temp inside the room.

Overall it was pretty good

Perfectly adequate for the price. Very no frills experience. Room could have been tidied better, nothing gross but there were 2 or 3 small bits of trash under the desk and i found a razor from a previous guest in a hard to see spot above the shower. But no real complaints. Would stay again

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It was very old and dated and smelled terrible like it had been a smoking room for a very long time. One towel and when got iced tea on it was charged $20. No hair dryer or iron. People next door were fighting-had to call police.

Needs to improve on cleanliness

Cleanliness need to improve more

Cleanness need to improve much more.

Pretty bad, treated like a disease...

YORK REGION Community Health Dept has a Boil Water Advisory Would not have stayed there if there been an alternative place.

Too old, should not designate this as a hotel. Expensive for the services provided

Staff is no good,

Hotel linens are soo dirty

facilities are old.

used the motel for a music video shoot, would definitely use again!

It's cheap, that's what I like. So if it is that cheap you could expect that there is a reason. No locks on the windows, it is cold when you get in, then you turn on the heat. It takes a hour to get it heated. U turn in or out. Was quiet and I had a smoking place right out front.

Will recommend to my friends

“I’ve noticed that the deposit required is quite high. Given my frequent stays at this hotel, I was wondering if it might be possible to consider lowering the rate for regular guests like myself.”

They close up the office at 9 a clock which I got there late at 9:15. Honked my horn and they finally got somebody to open the door. No shampoo or soap and no garbage can. Sleep was nice lots of parking easy access and quiet

Unsafe, unclean, smoke smell all over room, used and ripped bedding sheets, bugs in the room, left after 15 mins after check in and they still have the audacity to charge you for one night. This place should be taken off expedia platform. I rather sleep in the streets.

smell like smoke

Water unsafe to drink as per warning sign in bathroom from ministry. Condom under bed. Open bag of chips under bed. Bed frame busted.

Very bad attention

Extremely dirty, expedia advertises that they have hair dryer in the room, that’s a lie. No towels , he have to wait until noon to have a shower cause there where no towel available.

The room wasn’t clean, the bed was broken. There was a torn off fake nail on the nightstand, an open can of Similac baby formula under the bed, growing black fuzzy stuff in it. A baby pacifier beside the couch. The floors were black when I wiped a paper towel over them. Bathroom wasn’t cleaned at all! There was the other persons half left toiletries & brown stains dripping down the shower. Faeces & urine all around the toilet. I asked why our room wasnt cleaned? The receptionist excuse was that she wasn’t there for 21 days & doesn’t know why? I asked to change rooms she only had one, it was in the same condition. I didn’t get any discounts. Unfortunately, I had nowhere else to go & I had to stay there until the renovation of my house was done. Cable didn’t work & the internet only worked half the time. The excuse for that was the room was to far away. I was told the manager would speak with me, but that never happened the three days I was there. In my opinion, I should’ve paid a dollar for that dump. That motel should be illegal or shut down!! My fiancé, & I Didnt shower once, he wouldn’t even use the washroom there. I feel I need a doctors visit after that. I have all the pics to show it too. 0stars

this property is too old and is not maintained well. I stayed there for one night and the room was not clean the rug is too old and the washroom walls have fungi on it and the shower os broken and it was a bad experience staying here ! The AC didn’t start ! i really regret to book this hotel ! pls don’t book it if you like cleanliness.

No good

Dont pay your deposit with cash in case you wanna leave last minute. Theres a hole in the ceiling and in the window. The wifi password is wrong and there are belongings from previous people everywhere. A sign says to use the phone to call the desk but the very phone jack is ripped from the wall. all i want to do is go home. Spend the extra money on a real hotel. This place is absolute garbage.

TV did not work. Fridge contained half drunk cups of pop from earlier guests. Ceiling above bed had huge crack in it. City has ruled that the water is dangerous to drink. They have left several articles for you to read about the water and it sounded like they were supposed to supply bottled water but there was none,

The smell of the room , and the bedsheets they are not clean

No range for wifi

Very bad

i have stayed here a few times and cannot really complain; you get what you pay for; expect a few things to be less than clean and functional; but overall it is a budget-friendly option in the overprice gta;

It was a standard motel experience.

Bad sheets are so dirty

We were five minutes late to check in and they refuse to let us in even though they’re still in the office. They just ignored us and then turned off the lights. Had to find accommodation elsewhere

Leaky roof, wet bed, no towels, no extra bedding, can't contact anyone after 9, non-smoking room smelled of smoke, bathroom faucet broken, broken window, can just climb in through front window don't need a key, unsafe, dirty, need I go on? Very unhappy! Please remove from Expedia list! Gives people using Expedia a bad impression of Expedia!

No chairs at all and the room was so smelly. AC was not working properly and feel sweaty the whole night. Mosquitoes in the bathroom

Did not get to check in...no desk perso after 9 pm!!! Refund please.

Smelt horrible, disgusting stains on a very old couch that you can't even sit on. No table amd chairs inside nor outside to be able to eat anything. Curtains were ripped and could barely provide privacy. Bathroom was gross, old stained tubs and sinks and faucets. Washing your hands at the mall is a luxury compared to this place. Not worth the price at all. Couldn't wait to check out early in the morning.

No clean towels left, bedsheets weren't changed, air-conditioning wasn't working, and the room was smelly full of different species of insects, spiders, cockroaches, etc. I asked the hotel to cancel my stay, so I could move somewhere else, but they didn't accept. That's not what you see in the photos. However, that seems to be good for a weed-party. Worst experience.

Staff was very pleasant and my stay, surprisingly, was quiet. The room did not look as advertised and was outdated especially the restroom; it could use some attention. It appears to be a small family business, so my advice to bring in more customers is to do minor upgrades and add an ice machine. That being said, I will be coming back again as i did have a good nights sleep

Very good location

Thank you for being extra accommodating with our late check-in!

Not clean tomuch dirty smelly

Very clean quite friendly staff

It was very dirty and disgusting

Bathrooms could’ve been a bit more cleaner, and the tv remote was not there, also a wifi connection would’ve made it sweet

Its ok

This place says that this is a smoking room , but when you get there they say that you can’t smoke inside even with saying smoking room on your booking !!!!!!

Not good at all

The room looked clean . We had a non smoking room but the old comforter on the bed had a burn mark on it. The tv remote didn’t work so you couldn't watch it. The toilet handle flushed but you had to hold it longer then normal because something was wrong. There was a sign in the bathroom warning about high Sodium levels in the water, posted in 2016. So I didn’t feel comfortable using the shower. Overall my wife compared it to "The Bates Motel" and I don't think I would stay there again in the future.

Its a quite place and the staff are friendly .

Staff are very good this is an old motel in need of alot of repairs not a hotel.

Not happy

Quiet,

old hotel, need a lot of love, good space on room, deficient shower, tv control do not work, bed too noisy, separate heating.

Nice place, would stay again

The room was very spacious. Very good location. A 5 minute walk to the mall.

The room was perfect for for our stay. Only issues was you could see water damage on the ceiling where the paint was peeling.

It was just ok. Extremely old and no room service. Nobody cleans my room during my five-day stay. The internet was great but i couldn't watch the tv due to the complexity of tv instruction. The ac was good enough.

Inside the suite is full of smoking smell, disgusting.

a nice affordable location in an otherwise expensive area; clean rooms with great service; great for family trips;

Very dirty

it is good price, the room needs to renovation. thanks