Mato Grosso Palace Hotel vs Similar Hotels

Several complaints about the old furnishings and maintenance issues.

Rooms are generally comfortable, but there were mentions of the window being unsafe and overall installations needing updates.

Room quality received mixed feedback but generally noted as spacious and comfortable.

Rooms generally described as comfortable, though with some noted issues such as poor lighting and old bathrooms.

Some guests reported issues with room cleanliness and maintenance.

The cleanliness of the bathrooms and rooms received some negative feedback regarding not being well-kept.

Several reviews mentioned poor cleanliness, including issues with bugs and dirty bathrooms.

Several mentions of cleanliness, but issues with old bathrooms and encardido (dirty) areas noted.

Central location but with limited options nearby.

Location is often praised for being excellent, though some reviews mention issues with parking.

The location was frequently mentioned as a strong point.

Some guests found the location less than ideal, with remarks about lack of nearby amenities.

High praise for the staff's attentiveness and helpfulness.

Most reviews highlighted excellent service from the staff, particularly at check-in and check-out.

Numerous reviews praised the staff for being attentive and courteous.

Exceptional service highlighted by multiple guests, particularly praising attentiveness and friendliness of staff.

Consistently high marks for breakfast.

Breakfast quality received positive mentions, but some guests noted a lack of variety.

Breakfast received positive mentions, noted as excellent in many reviews.

Breakfast options highly praised, with good variety and quality.

Good amenities with a nice breakfast offered.

Limited amenities and some guests were unhappy with the lack of essential items like soap and the jacuzzi condition.

Amenities were deemed satisfactory with suggestions for improvements.

Amenities satisfaction mentioned, but with some drawbacks, including gym equipment needing maintenance.

Considered a good deal by many guests.

Good value noted, but a couple of reviews mentioned a lack of certain expected amenities.

Good value highlighted in reviews, though some suggested price was slightly high.

Predominantly seen as good value, though some guests felt prices could be slightly lower.