Hoyo Soplador
Hoyo Soplador, Vía Circunvalar de San Andrés, San Luis, Archipelago of San Andrés, Providencia and Santa Catalina, Colombia- Attraction
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Tranquil Boutique Hotel with Outdoor Pool
Luxurious Rooms with Spa Bath
Scenic Location with Poolside Fountain
Escape to a tranquil oasis at San Andres Casa Las Palmas Hotel Boutique. Enjoy the outdoor pool and free WiFi while being just a short drive away from the stunning Cocoplum Bay beach area. Indulge in the comfort of rooms featuring flat-screen TVs, oversized windows, and for select suites, a relaxing spa bath and private balcony. Explore the nearby mangroves and coral reefs, or simply unwind by the poolside fountain on a lounge chair. With Casa Museo Islena and the airport conveniently located, your perfect getaway awaits at Casa Las Palmas.
Check-in from
03:00 PM
Check-out by
11:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
40 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
97 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
36 sqm
Garden View
In-room amenities
1 King Bed
193 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
18 m2
In-room amenities
2 Double Beds, 1 Twin Bed and 1 Double Sofa Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding
Practical - Safe and twin sofa bed; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide), Twin bed (90-99 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
1 Double Bed and 1 Double Sofa Bed
431-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding
Bathroom - Private bathroom and shower
Practical - Safe; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (131-150 cm wide)
Room details
40 m2
In-room amenities
1 King Bed
1044-sq-foot soundproofed room with a balcony
Layout - Bedroom
Relax - Private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
97 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
la amabilidad, el desayuno y la piscina
la ubicación es un poco alejado de todo
Las instalaciones son lindas y limpias tienen perritos y gatos que son muy tiernos
Te obligan a pagarles propina cuando en Colombia la propina es voluntaria pedí un cereal con yogur nunca les pedí cocinar fruta en el yogur y me estaban cobrando 20 mil por la porción de fruta su restaurante es carísimo
Todo el personal excelente, volvería nuevamente
No tengo que decir nada
Me gustó mucho que pudiéramos disfrutar de la piscina desde temprano para evitar tanto sol. Aunque al principio nos entregaron una habitación diferente a la que reservé, tan pronto como me comuniqué me respondieron y reacomodaron a la que era. También siempre tienen disponible un dispensador de agua lo cual allá resulta vital.
Nos gustó la casa, su tranquilidad y su locación alejada del centro y sobre todo la atención del personal. Todo muy limpio. La comida muy rica.
La casa hermosa, limpia, privada, la habitación excepcional!
Se iba la energía todos los dias, podría ser bueno disponer de una planta eléctrica ya que cuando se va la energía, también se va el agua. Adicional seria un detalle que valoraría mucho la disposición de jabón y shampoo de buena calidad
El aseo y el personal del hospedaje es súper amable
.
Een klein boutique hotel op een rustige locatie en heerlijk eten! Prijs kwaliteit verhouding was erg goed.
Kamer eenvoudig maar zeer schoon.
Hem estat amb els dos fills de 2 i 8 anys i hem estat molt a gust. L’hotel és molt tranquil, lluny del soroll del centre. La piscina és genial i està molt cuidada. El personal molt amable i sempre disposats a ajudar, en especial la Chela, molt amable i carinyosa amb els nens. Si tornés a l’illa tornaria a aquest hotel.
Potser, el lavabo de l’habitació cal renovarlo.
This place feels like you’re staying at a true home not like a hotel. The ladies who work there are kind and helpful, quite motherly feel. The Accomodation is great-comfortable, peaceful and green! Love the pets they have also. Thank you for an early check in after an early morning flight 🙏
We knew it’s isolated and away from lots of amenities but food was a tricky one. It’s around 30 mins on a scooter each way. I think the place would benefit from essentially room service as there’s no restaurants or shops nearby. Breakfast also starts at 8am which is tricky as most flights depart early from the island.
LA ATENCION DE ELENA
UN POCO LO DEL DESAYUNO
Las instalaciones muy amplias limpias y cómodas , el chef Leonardo excelente un 10 cenamos todas las noches
Un poco alejado y la movilidad se complica, se debe mover en taxi
Desayuno Bien Piscina Muy bien Cenas horario muy pequeño y poca oferta estuvimos muy sujetos a lo que dijera siempre el chef, aunque muy amable pocas posibilidades de cenas
Esta deteriorado respecto a ofertas que pudimos comprobar y con relaciòn al precio, muy alto para la comodidad
Nos encanto la ubicacion alejado del centro, muy tranquilo y cerca de los puntos de buceo y snorkel. La piscina muy linda . El chef espectacular muy buena cocina tpdas las noches
Le falta mantenimiento general, muchos cables sueltos y al aire dentro de la ducha de nuestra habitacion . Griferias muy antiguas que no dejan pasar bien el agua. El desayuno es muy tarde, deberian tener mas personal para atender a esa hora y que sea a las 7am porque los paseos y salidas de buceo son temprano.
Das Haupthaus
Teilweise unfreundliches Personal, völlig schmutziges Zimmer mit Ungeziefer und kaputtem Badezimmer
O chef Leo é sem dúvidas a melhor parte da hospedagem. Comida incrível e experiência de ter um chef para você toda noite. Sempre pedíamos o que queríamos comer na noite anterior e ele preparava no dia seguinte (tudo fora do menu, personalizado como desejássemos). A suite master é bem espaçosa e a cama é confortável.
O hotel é bom, mas estava esperando muito mais por ser "boutique". Não deveriam ter esse nome. - depois das 4pm não tem tem funcionário, você fica sozinho ou precisa recorrer ao chef que está na cozinha. tivemos problemas a noite e foi bem estranho se sentir sozinho naquela propriedade. - fiquei impressionada negativamente com a recepção. chegamos super animados e fomos recebidos por uma funcionária super fria que mal olhava pra gente. não foi mal educada, mas também foi nem um pouco acolhedora. não nos sentimos bem vindos quando chegamos. - talvez sintoma da falta de funcionários e serviço, o hotel não tem onde comprar água, não tem bar. chegamos querendo uma cerveja e não tinha gelada. (a noite foi possível comprar com o leo) - é uma casa luxuosa que pertencia a uma família, mas falta muita manutenção, é possível notar várias partes no quarto que precisam de manutenção. - toalhas baratas, só fornecem um mini shampoo ruim (sem condicionador) e um sabonete barato. não tem secador de cabelo, tudo detalhes que eu esperava mais num hotel boutique. - o banheiro tem um cheiro ruim de agua podre, não sei especificar o que é. - quando chegamos a jacuzzi estava suja com areia, folhas e bichos. - café da manhã muito sem graça, foi uma grande decepção. 1 opção de fruta, ovos ok e um pão que eles iam buscar num depósito ao lado e claramente não era fresco. tanto que no último dia abrimos mão do café e fomos pra outro lugar. enfim, descrição detalhada porque se você assim como eu espera uma experiência fora do comum num hotel boutique pagando caro numa suíte master, ele não vai atender suas expectativas.
My stay at Las Palmas Hotel Boutique was nothing short of exceptional. From the moment I arrived, I was welcomed with warm smiles and truly personalized attention that made me feel like I had known the staff for years. Gloria, the team leader, sets the tone with her kind and professional demeanor, ensuring every detail is taken care of. Marcela wears many hats—waitress, janitor, and kitchen assistant—and does it all with an incredible attitude and heartfelt dedication. And Chef Leo is a true talent, delighting us with delicious meals crafted with care and creativity. The entire team goes above and beyond, offering service that is not only customer-oriented but genuinely human. I left feeling deeply grateful and will definitely return.
If I had to mention one small area for improvement, it would be the room keeping, which could have been a bit more thorough.
El ambiente campestre
Ducha y baño en malas condiciones
Hôtel très joli, fidèle aux photos, et une équipe d'une gentillesse incroyable. Merci encore à Leonardo qui nous a beaucoup aidé avec un problème de scooter, et pour son excellente cuisine, préparée avec passion ! Attention par contre à la localisation de l'hôtel : le lieu est très calme et agréable, mais éloigné du centre ville. Il faudra faire attention aux moyens de transport.
Chef Leonardo sempre prestativo
Demais funcionários sempre com cara fechada. Ficam o dia todo mexendo no celular. Não dão atenção. Pousada muito isolada. Lotada de lagartas no chão, até dentro dos quartos. Chuveiro entupido.
La hospitalidad del personal, las instalaciones muy cómodas, es un lugar ideal para descansar ya que no se encuentra cerca al centro , cero ruidos , muy agradable para recargar energía después de un día lleno de aventuras. El desayuno delicioso.
Todo muy agradable.
La amabilidad del personal es extraordinaria. El desayuno y las cenas estaban riquísimos. Chef Leo es el mejor cocinero que hemos conocido en nuestra vida, un verdadero artista!! La ubicación del alojamiento es inmejorable, lejos de la ciudad y el bullicio, y cerca de las playas y zonas de buceo/snorkel más tranquilas. Rebosa paz y tranquilidad. Repetiríamos seguro!!
La limpieza de la habitación era mejorable y creemos que necesitan una renovación.
Todo
Un poco lejos del centro
La casa principal y la piscina estaban muy bien.
En la parte de atrás de la casa principal hay una especie de barracón con habitaciones. Esas habitaciones son las que nos tocaron y dejaban mucho que desear, al llegar al hotel tanto la mía como la de mis hijos estaban bastante sucias, sobretodo los baños. Los aires acondicionados nos dieron muchos problemas, se apagaban sobre las 4 de la mañana y ya no había manera de dormir. Se lo avisamos a la encargada después de la primera noche y todo eran muy buenas palabras, se suponía que había llamado al servicio técnico pero los aires siguieron apagándose durante toda nuestra estancia, fue muy desagradable ya que hacía muchísimo calor y muchísima humedad.
Fantastic stay, especially if you want a place far from the city centre chaos. We rented a boogie but the local bus stops in front of the hotel. Facilities are great, such a bucolic place to relax and enjoy after a beach day. Chef Leonardo's food is a BIG highlight - we had amazing dinners that made a huge difference in our experience. Don't leave without trying one of his dishes.
Nothing major. Shower didn't have any pressure but it didn't disturb our experience.
La gentilezza e la disponibilità del personale (soprattutto di Helena)
La pulizia , ci sono costantemente animali in camera (vermi/blatte/millepiedi) e sia le lenzuola che le asciugamani erano macchiate. Inoltre le stanze necessitano di manutenzione , tutti gli accessori in bagno erano ossidati e i mobili rotti , si è rotto il soffione della doccia, l’hanno smontato senza mai cambiarlo
Un lugar agradable. La comida muy rica. Recomendaria un poco de mantenimiento a la propiedad. Gracias por compartir
Très belle Casa. Il y avait 2 hotesses lorsque nous avons séjourné et l’une était bien plus agréable que l’autre. Superbe piscine et bel entretien. Endroit très calme, apaisant mais loin du centre
We loved the location, it is very quiet and far away from all the hustle and bustle. Great pool!
Most options in the menu were not available and the interior of the Junior Suite definitely needs to be restored.
Staying at Casa Las Palmas Hotel Boutique was an excellent decision. The location is peaceful and perfect for relaxing. The hotel itself is beautiful and very well maintained—definitely a 10/10. The staff is incredibly friendly and attentive, always making sure you’re comfortable and treating you with kindness. The pool is spectacular—perfect for a swim after a day at the beach. We stayed in a room on the second floor of the main house. It was lovely, very clean, and had a great view of the trees and pool through the window. A very cozy and peaceful atmosphere. The food was outstanding. Both breakfast and dinner were delicious, especially with Chef Leo—every dish was a delight. We loved the paella, pasta, and soups, all made with local ingredients. We definitely want to return to San Andrés, and especially to Casa Las Palmas Hotel Boutique. Highly recommended!
Everything. Amazing pool, comfortable room with strong AC, the restaurant is probably the best on the island.
Nothing
We came to attend & help decorate for a family destination wedding. We paid for all of the ten rooms so that we can have the hotel to just my family and members attending my nephew's wedding. Out of ten rooms my family used seven rooms & two were for my nephew's friends from Texas. It was perfect. We needed space to make flower leis, lei po'o & flower arrangements. This place had plenty of space for us to use. TY to the owner Gloria & her staff for greeting us when we arrived with cocktails & home made pizza. My primary room was spacious, comfy, had wifi, tv, huge shower & a/c. No complaints. The pool was perfect temperature in the month of March. We played our traveling boom-box Plus daily body massages by Mari @ poolside. There were 13 in my family & we kept Mari busy. Winston the taxi driver/gardener was helpful in picking us up & returned us to the airport. The kitchen staff, chef in pm&am are ever so kind. Made sure we get our morning breakfast (included in the price) & checked in with us if we will have dinner on the premises. Maria (front desk receptionist) wears many hats too...she was our life-saver. She solved any questions we had & let us cut any flowers/leaves on the premises needed for the wedding. The Staff were beyond wonderful, helpful, courteous & sweet as can be. They were so patient with my crew especially to my senior parents. heads up: It is quiet at night time & morning. My family were the 'loud' ones ;) If you want some action you will need to drive 20 min to the next big hotel or 30 min back to downtown/airport area. BUT, we will return to the island & we plan to stay here again.
A beautiful but dated hotel which is in need of some TLC. Despite the minor flaws and lack of coffee making facilities, intermittent wifi and no working TV despite raising the issues on Day 1of 7 I cannot fault the staff.
Beautiful room and hotel. Staff very friendly and great food and drink!
The location, style and tasteful and interesting decoration of the hotel is remarkable. The pool is first rate. The staff are outstanding. Leo and Martha provided first rate cuisine for the evening meal. Really outstanding.
Literally nothing
The hotel is wonderful, and so is the staff. You'll eat better at this hotel than in most restaurants at the island!
I traveled with my wife for the first time alone since our kids were born. We were looking for a "second honey-moon", so we booked the master suite. Unfortunately, I had a very unpleasant surprise when I discovered the bathtub simply didn't work. The tub was the primary reason why we booked the master suite in the first place.
Do not believe in the beautiful pictures. This hotel is terrible. No infrastructure at all. They booked me a room that the air conditioning did not work. The outside bath was completely filthy, impossible to use. The place did not even has a restaurant you can eat. In the end, I decided to get reimbursed cause it was impossible to stay in a room without air conditioning, I had to move to another hotel. Don’t waste your time and money there
The staff is exceptionally helpful. The chef makes amazing food. Order the paella ahead of your stay. The pool is luxurious and clean. I chose this place because it was out of the way from tourists and loudness. We only stayed one night before departing to Providencia. The staff allowed us to store our extra luggage so we didn't have to bring everything to Providencia.
The only thing I would mention is that there were a ton of giant millipede. Not a reflection of the establishment, just an FYI. You're in a tropical jungle expect bugs.
Very quiet, comfortable, relaxing place We had the chance to be there in a rather quiet period with just another couple of guests and we loved it. Service is excellent and there’s a chef available every night for dinner. The house has a lovely swimming pool and is 5 min far away from the beach.
There’s not much around, you need to get a car or scooter to reach the nicest beaches or restaurants.
The serene location, it is quite and close to a beautiful beach The service was great and I enjoyed the food.
Nothing
Beautiful location away from the madness of San Andres main town. Pool area is beautiful and Leo our friend the Chef... Wow! Fabulous meals every night, better than any of the restaurants in the town.
The bathroom has been done to a high standard but seems like a long time ago so could to with freshening up, especially the bath area and above. After breakfast and before dinner no food or drink facilities are provided so always need to keep your own stock, which is fine. Also the plastic sunbeds would be much nicer if they had a cushion on them like the chairs do.
nice location; nice house
the staff is stealing; they stole my cash; and then one day later my watch disappeared
The hotel is located in the south of the island, not too far from the San Luis beaches. It's a luxury private home transformed in a hotel, which means that it's quiet at night, perfect for resting and for families with children. The rooms are big, each having two to three beds, and are cleaned every day. Each room has a modern AC unit and a smart TV connected to the Internet, which is also optimal to entertain children at night. The staff is exceptionally friendly, and help guests to arrange taxi services in modern cars, and with honest and friendly drivers (which is not a given in the island). Breakfast is included and cooked by the chef Leo, which makes mean rices and sauteed seafood for dinner, not to mention the homemade pizzas. This is a family run place, and the owner lives on the premises, and they are ready to help guests in every aspect of their stay. This is a guaranteed recommendation for people looking to stay on the island without the hustle of the city center. A special mention to the owner's beach restaurant "capi beach", which offers great "fruta de pan" and it's located on a beach without people bothering you every two seconds trying to sell something.
The Staff was amazing. Helena at the reception was extremely helpful, Leonardo in the kitchen is an amazing cook, and Mary the masseur was also great. The hotel staff makes guest feel at home. Food was great, the hotel is very quiet, and is close to some beautiful beaches. Don't forget to ask about renting a motorcycle or a bike.
There are a lot of mosquitos in the area. The rooms are very warm and don't have nets for the windows, so the is no chance of opening them at night. However, the AC is the solution for all that. They don't offer lunch, so you need to pack your own food or eat outside.
The place is beautiful, full of details and in a nace neighborhood where you are not closer to the center but the view and peace is perfect
Everything was great
I liked alot the room, it's very comfortable and very quiet and relaxing place to stay. I loved the chef, he is the best. One of the kindest person I met there at the island.
I didn't like that the hotel its very far away from the center of the city, u need around 30 minutes with the Taxi and its expensive. I didn't like that the hotel have not so much activities to do or to make.
The property is huge, the pool is warm. The bathroom is great and the water gets hot so that’s definitely a plus. The room has a air conditioner. There’s a chef for all the meals who makes the most delicious food. The staff are the most friendly people we’ve met. We were able to rent a scooter from one of the women who run the property (I’d recommend asking a few days or weeks in advance) do your self a favor and skip a car rental because parking anywhere is a task. Can’t wait to visit again!
There’s nothing about this property to dislike.
The house is great, nice decoration, huge swimming pool, the landlord was very nice with us, helped for the reservation, renting a scooter, dropping us in the center or airport. There is a service of restauration in the night that can be usefull as there is not a lot of restaurant around the place. The place is peaceful.
The location of the house is accessible by bus in 30mn (bus stop from the house at 10mn walking), the main touristic attractions on the island are more in the north, renting a motorbike or small car is better/needed, it is also part of the experience on the island.
Beautiful, peaceful place, amazing swimming pool. Leo, the singing kitchen chef, makes delicious food. Also the cocktails were great! Huge room with very nice terrace. We had a wonderful stay!
Not important to us but might be important to others: the bathroom looks very fancy but in the end only the normal shower function works. The big windows in the room could use a clean.
The nature and pool. Fresh fruit trees.
Its far from the center, however good if you want more of a Tranquil quiet experience.
The staff were super friendly and welcoming. The foos was delicious and the facility was beautiful and comfortable
I do not have anything that I dislike
It’s a nice house with upgraded atmosphere
The management doesn’t listen. They are 30 minutes from anywhere and this means even needing a simple thing like a toothbrush, menstrual pads or a bag of chips would be a smart business move to offer on hand as a taxi cab is a 30 Minute wait. Even selling for more than anywhere else still saves the cost of the taxi and the wait. But they offer nothing. Messages to management go unanswered or not even acknowledged. The chef is a very nice fellow but even he seems to have his hands tied serving frozen seafood when they walking distance from the sea.
beautiful and well taken care of
Fantastic service, great food from a passionate and talented chef and the place is great if you want some peace and seclusion. The bed was huge and comfy, and the place was very spacious and chilled.
The road in is being laid so hard to drive down on a scooter, and the scooter we got from someone they recommended was a little temperamental and the smart TV isn’t so smart, but nothing that took anything away from all the upsides of this place.
The road was being worked on so it was a little difficult to access but at no fault to the owners. Overall, it was a beautiful and magical place! Would love to go back again.
staff was exceptionally kind and generous. the bedroom was super elegant and the decorations were great. the owner is really nice too.
it was kinda far from downtown
I cannot say enough amazing things about Casa Las Palmas. This was our second time staying here and it was even better this time! The staff is beyond incredible, they are so kind and accommodating. The hotel manager even remembered my birthday from last year!! The rooms are gorgeous, the grounds are wonderfully kept, and we fall more in love with this hotel every time. The chef Leo is a true artist. He takes pride in his cooking. His energy is infectious and the love shines through in his food. This hotel is such a gem. It truly is our San Andres home away from home! Thank you to everyone!
Chef Leo is outstanding, Michelin quality service
Nice room with jacuzzi Beautiful and relaxing surrounding The chef was bilingual and was exceptionaly nice and helpful
The wifi was at times not working Didn't pay attention when booking the hotel, but it was far from the city center
The surroundings really looked great, staff seemed very helpful.
We came in on an early flight, so it sucked that we had to wait till 3 pm to be able to access the rooms, even when we wrote in advance about our itinirary. Unfortunately it was wasnt as close to the beach as we thought it was , so that was a downer. I'd try again based on the helpfulness of the staff as well as knowing it would be a good place to rest and relax.
everything, great place to stay.
Check was done incorrectly and staff knocked on door with multiple people trying to kick me out and call police cause of the error they made . Waking me up at night . Horrible late night staff
Everything! Never in my 30+ years have. been to such a special , magical and beautiful boutique hotel such as Casa De Las Palmas. The owner Gloria and her late Husband built a elegant palace that spared nothing to shine its tropical and luxurious radiance for all those willing to travel a little outside the tourist area to enjoy! The rooms are elegant, very spacious , quiet, beautiful and have amazing views of the property! The pool was so much fun and rewarding after a long day out sight seeing!! The kitchen and Chef was something me and my girlfriend looked forward too coming home every day we. visited breakfast, lunch and dinner! truly spectacular hotel.
Nothing! I loved every part of it even the distance away from the touristy areas and airport.
Big Rooms, Clean, Clean big Swimming pool, very close to the best beaches in San Andreas. Staff very friendly and polite. Very good Air Conditioners. They have hot water. 100% will be back, super value
It was a very comfortable place that made it easy to relax. I didnt like that 1,800$ went missing from my room though that wasnt very pleasant.
Although this boutique hotel is a little off the beaten path and away from the busy center and highrise hotels, it's exactly what we were looking for. It's very quiet and comfortable. We found it easy to travel to and from the beaches/city center by taxi although I might consider a rental car on a follow up visit. I work in the hotel and restaurant industry and I can say the staff here are on point. Coming out for our first morning breakfast all of the staff greeted us by our first names. It feels like staying with a family rather than a hotel/resort. I can't say enough good things about the smiling, friendly and professional staff. We also saved money by booking tours etc through the hotel. We took a day long private pontoon boat tour that was very affordable and was an amazing experience. We found that even the dogs were the most friendly, often sleeping just outside our room door and adding to the sense of being safe at "home". Stay in the comfort of home while in San Andres
Liked the property and seclusion. Unfortunately it is at a cost as your 25 minutes to town and that xould get pricey if your planning to head into town a lot. A bus does run every 20 minutes though at 1 dollar if that compared to 15 dollars. The breakfast can't beat as you get a choice and selection. Juice, fruit, bread and main course. Can't beat it. I did not the management treatment of staff though. But I enjoyed my staff.
It is a beautiful quiet hotel in the south of the island, which has beautiful landscapes. About 40 minutes by taxi($45,000)/bus($3,000) from the center. It is like staying at a country house. There are no eating options nearby, except for Punta Sur, which only serves lunch. Food at the hotel is extremely expensive for what you get (compared with other restaurants in the island). The nearest beach is playa Charquitos, which is very nice, with shallow waters to snorkel, and it is at walking distance. Staff is very nice. Although a couple of times the hotel was severely understaffed in the evening. At times it seemed there weren't any standards, but what they lacked in professionalism they made up in disposition. There were a couple of power outages and the hotel doesn't have a backup generator, and the water runs with electricity, which makes it inconvenient. We are a nature loving family, and at this hotel one gets to experience more of that wild side of the island. We stayed for over a week, so the distance and being isolated was not great in the end. However I would recommend it for shorter stays.
Stayed two nights, Reserved the Deluxe Suite. Clean, comfortable King Bed. Bathroom has Jacuzzi. Breakfast very adequate and good. Friendly staff and owners. If you are looking for a quite restful place this is it. We rented a buggy to travel around the island. We read reviews about the disorder by guests that don’t respect others in other popular hotels and we stayed away. With the buggy we were able to go anywhere, have fun and go back to a restful hotel. Plan on returning very soon and we will book there again. Thanks
I’d like to start by saying that this is a great hotel with amazing staff. The breakfast consists of fruits a freshly made juice and a sweet kind of dessert ( waffle, pancake ). Mari who runs the kitchen and house keeping is an angel to say the least. She does everything and even does massages which me and my fiancée loved. Her hand is smooth and she is a wealth of knowledge. The rest of the staff including the evening chef are very helpful and knowledgeable. We ate dinner at the hotel twice once we ordered a seafood soup which comes with rice and bread and the other day we ordered sandwiches which come loaded. The pool and rooms was well kept and the tv had many channels. The reason I didn’t give 5 stars was due to the fact that the power went out twice and some things I bought in the fridge ended up going bad. As well as the distance from the town center is very far ( 1 hour+ bus ride ). The location is also a 10 minute walk from the Main Street where you can catch the bus. TIPS: buy your trips from the town, it’s much cheaper then buying it from the hotel. However I would suggest renting the four wheeler from the hotel because for the same price as the town you get it for 24 hours and they deliver it to you. Also try Pavarotti pizza it’s amazing pizza and food and affordable.
La casa está descuidada. Las instalaciones son buenas pero falta un buen mantenimiento, el desayuno es regular en calidad de ingredientes
We haven’t ever been made to feel so uncomfortable by one person staying at a hotel before. The female breakfast chef was rude so much so that each morning we felt more & more stressed going for breakfast. We asked the Hotel Manager If we had upset the ‘lady’ as we couldn’t raise a smile or Hola! Her behaviour in the end got so extreme we had no alternative but to leave. Such a shame as all the rest of the team were the nicest, from Sandra welcoming us to Evan the ‘caretaker’ & the dinner chefs in the evening, they were all amazing & if we had the option we would of stayed 3 weeks not just the 1 week! The rating would be Excellent and not Poor.... I think if you are Colombian it’s ok to stay but certainly as English we felt we were singled out by her. If the owner would like to get in touch then we will happily explain all of the incidents in detail. We are both from the hospitality & catering industry. Great sized pool & in the quiet area of San Andres which was perfect for us. Excellent meals at night good quality fish and service!
Casa Las Palmas Hotel Boutique was an amazing experience for my birthday. My mother and I left one hotel because of deception, discovered Las Palmas and we were treated like royal angels. From the moment we stepped foot onto the property it was nothing but smiles, professionalism and the most genuine hospitality. All of the staff, Gloria and her husband strived to accommodate my mother and I for my birthday and every expectation was met. Anything you need from a fresh meal, cold beverage, taxi service and even island tour is a snap away. I highly recommend anyone who prefers to relax in a home away from home, to visit Casa Hotel Boutique. The rooms are spacious, filled with life and culture, modernized, air conditioned, relaxing and comfortable. You can swim in her pool or take a short walk to catch the bus to the beach. The location is so serene that it's equally enjoyable to stay on site and enjoy the amenities. I will definitely be returning to Casa Hotel Boutique for the love and respect I received on my birthday. I owe the entire staff a lifetime of gratitude for the services provided to me and my mother on my birthday. Sincerely thanking, THE BEST HOTEL IN SAN ANDRES!!
Excelente hotel, muito bonito e limpo. Gostamos bastante
Over priced hotel in a poor location on San Andres. Transportation was not readily available. Hotel rooms were clean but the overall property was in poorly maintained. The hotel have food or drinks available to their patrons during the day. Dinner was very limited to one or two entrees. The area around the hotel is littered with garbage. There is no access to the beach. During our one month stay in Colombia this was the worse hotel we stayed in and the most expensive
Me gustó el jacuzzi , está súper , no me gustó el internet, pero es cosa de toda la isla...és horroroso.
Mi habitación era de lujo y era MUY CÓMODA, preciosa y moderna. Hubo apagón 2 veces... el entorno del hotel no está muy bueno y bastante alejado del centro. Considera tener un vehículo para moverte. El desayuno es bueno pero no muy variado. La atención de los empleados es MUY BUENA !!! Las instalaciones en general son muy lindas. No hay una playa linda muy cerca del hotel...
This place is a little odd. When we arrived we had to try pretty hard to find someone to check in. The main house, whilst impressive is pretty run down, not that it matters too much as all the rooms are in a new building. The breakfast was nice and the staff were attentive apart from the building works which were going on right next to us and they didn’t think to start after the paying guests had finished eating breakfast before tending to their drilling. The room was very comfortable and beautifully furnished.
This place flatters to deceive, the pictures look nice and the pool + main house have potential but are sadly lacking in routine maintenance. It also seems abandoned during the day with no-one around reception or pool area. Worst of all was dinner, no menus, just one guy moonlighting as a 'chef' heating up some prawns and microwaved rice (clearly heard the PING!) and then charging us COP 96,000 for the privilege....an absolute joke. Actually the most redeeming feature of this alleged 'boutique' hotel is being able to walk out to Cedar Point for a nice sunset or to Restaurante Coral View for some proper, well-prepared San Andres seafood. Do yourself a favour and avoid this place like the plague!
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What guests love
Areas to consider
Cleanliness
7.95/10There were complaints about the cleanliness of the rooms and bathrooms.
Service
9.45/10Many reviews highlighted the exceptional service provided by staff, especially Chef Leonardo.
Location
8.95/10The location was praised for being quiet and peaceful, although mentioned as being far from the city center.
Room Quality
7.45/10Several reviews noted issues with room conditions, cleanliness, and amenities.
Amenities
8.95/10Facilities such as the pool received positive feedback, but some rooms needed maintenance.
Value for Money
8.95/10The overall experience and offerings seemed to justify the cost for many guests.
Food and Beverage
9.45/10The food, especially from Chef Leonardo, was highlighted as a major highlight by guests.
Overall Experience
9.25/10Overall, guests expressed a positive experience despite some issues.