HAMILTON Agadir vs Similar Hotels

Rooms described as smelling bad, AC leaking onto balcony, open electrical socket, chipped/scratched doors, cracked tiles and rusted fixtures — below expected standard.

Mixed: some rooms have modern, large showers and good layout, but the hotel is generally dated, maze-like, and some rooms lacked proper preparation or basic fixes.

Some rooms are clean but basic, with issues like noise from outside.

Rooms described as comfortable by some but repeatedly noted as dated with worn fixtures, old taps, bathrooms needing renovation and occasional mismatch with booking (disappointing sea view).

Multiple reviews report cockroaches and insects, dirty/grimy towels, stains, filthy bathrooms, bad smells and limescale — overall very poor cleanliness.

Multiple guests report poor hygiene in dining areas, occasional bad odours in showers, inconsistent room cleaning and reports of a dirty pool; some rooms were cleaned well but overall cleanliness is below expectations.

There are mentions of dirty restaurant and pools, which indicates issues with cleanliness.

Multiple reviews mention dirty bathroom details, old residues around mirrors, hygiene concerns in food area and inconsistent housekeeping (sheets not changed daily) — overall below expectations.

Central and convenient (short walk to promenade/beach, 'central to everything'), but located next to a very busy road and can be noisy.

Consistently praised: close to beach, shops and exchange, private beach access and convenient for local amenities—very strong location.

The hotel is noted for a brilliant location near the beach.

Very strong positive consensus: excellent beachfront location with direct access to private beach, convenient position on the corniche/boulevard and great proximity to local attractions.

Mixed: front desk criticised for poor customer service, long check-in wait and unexpected city tax, but restaurant manager (Mo), bar staff and pool staff receive praise for being friendly and helpful.

Staff and animation team are frequently described as friendly and helpful; however there are reports of favoritism toward certain nationalities, slow room readiness and isolated service lapses.

Several reviews highlight that staff are helpful and attentive.

Consistently praised: staff described as very kind, attentive and helpful (named staff highlighted); reception, pool and restaurant teams noted as friendly and welcoming, often going above and beyond.

Breakfast limited (language/catering constraints) but pool food (salads, burgers, pizzas) and on-site restaurant items are praised; staff in F&B are friendly and helpful.

Many guests praise the meals (breakfast to dinner) and restaurant staff, yet long queues for hot items, occasional shortages and buffet hygiene issues impact the experience.

Multiple comments point to disgusting food and inadequate drink options.

Mixed but overall slightly positive: several guests praised variety and specific items (crepes, good breakfast), while others reported repetitive buffet dishes, limited international options and meal-system annoyances (ticketing, extra costs).

Has a pool and pool-side food (positively mentioned), but pool area has cracked tiles and slippery ground, loud repetitive music, no parking and some advertised items (cocktails) not served.

Good family animation, private beach access and basic in-room items (kettle) noted positively, but pool cleanliness, slow/poor Wi‑Fi and lack of some leisure features detract.

Amenities such as the pools are available, but some are described as dirty.

Pool, private beach, bars and interior spaces are appreciated (pleasant pool, comfortable sunbeds, live music). Some accessibility issues (many stairs) and a few facility wear-and-tear comments, but generally good offerings.

Perceived as poor to fair: guests note it does not meet a 4* expectation, unexpected city tax and the cleanliness/room issues lower perceived value.

Guests find some good aspects (location, friendly staff, decent food) but overcrowding, long queues and hygiene issues reduce perceived value.

The all-inclusive claim is questioned due to poor food quality.

Multiple guests felt the hotel is overpriced given its condition — complaints about high on-site prices for food/drinks and expectations not met for the tariff paid.