Resort One Hotel

What I really liked was the the room with a private hot and cold tub and the breakfast buffet!! Unfortunately I was staying while the hotel is clearly being renovated, so I didn’t know that the fitness room was gonna be closed. Which was sad because I was planning to do a workout. The general spa area offers some nice experiences for hot springs and it’s great for kids, too. Is it better than public hot springs in Jiaoxi? No. Everything is definitely older than I thought it would be based on the photos. I would’ve been fine with all of this, but the price was definitely too high given the caveats.

Great Breakfast! and nutritious. Spa is very well cleaned. I like the selection of hot spring pools.

基本上是衝著溫泉設施來的，住宿的地方比較舊，但也還舒適。位置在礁溪大街上，吃喝都很方便。比較遺憾的是我要在門口暫停卸行李時被一台車擋住車道，打電話請職員幫忙，通常應該至少可以去跟車主協調一下，但他只跟我說他也沒辦法.......下次應該會選擇旁邊的中冠，至少停車場就在大門對面，離設施也近，看起來是同一個老闆

服務品質好，服務人員態度非常好

已經是第二次入住了, 很好的體驗, 下次再來.

雪山跟中冠是同一間，一般服務中等，但雪山的櫃檯服務不佳。對於搞不清楚兩邊設施的客人，櫃檯都隨便帶過。 Spa區的櫃子還要自備硬幣，沒帶錢的人當場沒櫃子可鎖。住宿客人還要自己帶房間的毛巾過去，很麻煩。 優點是房間還算寬敞，有降板浴缸。 早餐的肉鬆基本上就是黃豆粉。

兩間客房台灣大寬頻電視都不能正常收視，房務及電工來了四人搞不成，換了機上盒還打算換電視，人員進出客房如入無人之境，整體感受很不好。最後請他們別弄了，不能看就算了。浪費不少休息時間。期間有弱弱地提醒可能是樓層間訊號放大器之類的故障，但服務人員仍堅持處理機上盒。

溫泉很棒

This hotel is a little bit of a bait and switch. It’s actually connected to the art spa hotel next door where the spa and bath is located. The hotel itself is very old and needs updating. The rooms are large, but the bathrooms have the large tub for the hot spring water, but they are not updated and not particularly convenient. The hotel itself smells musty and a little outdated really could use a refresh. The best part was the staff were friendly and easy to work with.

Spacious room, and interior of property is quite well maintained for an old building. Staff is approachable. Most importantly, we really enjoy the in-room hot tub and comfy bed.

飯店員工親切和善，備品充足，浴巾更換迅速，唯一美中不足的一點，五層樓滑水道水質混濁，看起來髒髒的，如果能改善就完美了，整體住宿很滿意，

친절하고 스파시설이 잘 되어있습니다. 전체적으로 가성비가 좋습니다. 방도 넓고 좋습니다. 다만 외관이 오래된 느낌이 나지만 자오시 자체가 대부분의 호텔이 다 그렇네요. 하지만 물가도 싸고 친근함이 있는 지역입니다.

A little bit old building

SPA 池款式多, 但有些已經塞了, 但部份還是很好. 暖水池如果再深一點就可以游水. 早餐款底一般, 如果能多一點款式就好. 服務很好, 很有禮貌.

We love this hotel, it has great spa facilities and nice rooms, good customer service, and very clean and safe, quiet rooms. The only thing we want to point out is that the hotel is a bit old, some facilities were not working, eg, safe deposit box. Overall we love this hotel and will definitely come back.

The hotel is centrally located, but many of the photos are old, or of their sister property the Art Spa hotel. There was a weird smell in the room the entire time (and the smells got worse) and there was black mold in the bathtubs. The hotel was probably once nice, but is not kept well and is super outdated. The towels were uncomfortable, and the staff were not very helpful. Their suggested things to do in the area were faded photocopies of photocopies, and only in Mandarin. The noise pollution was also awful. We were at the top floor, and could hear literally everything happening at the street level, and at the adjacent rooms.

隔音差 設備老舊 不過泡湯空間大 自助式早餐品項豐富 適逢下雨戶外泡湯不方便

good service，nice resort

很棒的溫泉spa區，房間很大泡湯池也很大，值得推薦 唯一就是早餐有加強的空間～

This hotel is a fun place to stay. There’s a good amount of signage in English too. It was a good chance to practice my Chinese with the very friendly staff. I picked here because of the water spa which is technically attached to Art Spa hotel. Same company-two hotels-two buildings next to each other. You get 2 initial water spa tickets. There’s even a water slide! Check with them first because 2 days a month, it’s shut down for cleaning. I spent a lot of time relaxing in all the hot tubs and jet pools. I didn’t mind that everyone walking on the side street or sitting on their busses could see me relaxing in the pools. The hotel is just steps away from the train station. Learn the name in Chinese because I don’t think anybody there calls it Resort 1. Inside the rooms are nice heavy wooden furniture, comfortable bed and hot spring tub. I didn’t eat any of the breakfast because it was all traditional Chinese cuisine with little to no western alternatives. Also, I couldn’t read the Chinese descriptions. Overall, I had a good time. Very family friendly.

若能包容噪音此住宿地理位置非常熱鬧，吃喝玩樂可滿足，很方便的。

SPA池設施超多，唯石板浴的石板不夠熱。

一切都很棒，但早餐的品質和品項請加油。

早餐樣式可以增加選項

第二次帶全家人入住，還是很棒，這次的房間比上次好，nice！

乾淨，方便。地點超好。附近吃的很多，不怕沒東西吃。 出去轉角有一家碳烤，海鮮超新鮮，又好吃。

這次經驗相當好，只是剛好遇到寒流來，免費的露天spa就直接打消前往念頭。房間裡的溫泉很棒！空間大氣氛好，房間空間也很大，很喜歡！隔天的早餐也算okay，CP值很高呢！ I felt very comfortable in this hotel. The service here is pretty good. ^^

訂房前看照片以為老舊, 入住時發現飯店只是復古裝潢, 飯店維護的很好 入住開始就感受到飯店的熱情,很仔細介紹飯店及各項細節,房間就有雙湯池,除了在飯店內泡湯外,還可以去中冠的星河傳說泡湯,小孩玩到不想離開.

雖然內部裝潢老派，但是溫泉浴池超棒的

附近商店很多，機能方便，飯店舒適,SPA很多設施可以選擇，唯一美中不足是泡溫泉會有濃厚烤鴨油煙味，有些噴水設施故障沒有維修 房間廁所是使用浴簾拉上，比較適合家庭居住，跟朋友或情人居住會很尷尬

客滿免費升等

房間霉味有點重,浴室空間大,泡湯舒適

SPA 很多樣式很棒很舒服，但櫃台小姐服務不是很親切，愛理不理的，反而中冠的櫃台小姐比較親切，週邊也有很多好吃的店很方便。

整體環境很滿意，唯此次早餐飲料部份，熱飲沒看到，柳橙汁完全沒有味道，像白開水，顏色就完全是白開水顏色。

住的地點很好，在市區裡，飯店戶外可以玩spa，房內還可以泡溫泉有冷熱池，唯一的敗筆就是早餐讓人太失望😞希望下次有機會再住，早餐能改善

停車方便 小孩一整天都可以不斷去玩溫泉設施，不過有時候會遇到清潔日，必須注意時間

Very relaxing

此為中冠二館，位置卓越、出入停車在當地皆為極優，週邊生活設施完善，本館的溫泉設施更是特佳;缺點是距離本館稍有距離：用餐、Spa、停車都要從本館經過。另住宿要特別注意退房時間為上午11時，建議提前抵達先寄存行李享用本館溫泉設施再進房，退房時亦可寄存行李，繼續享用溫泉。

這次家庭旅遊三大兩小玩得很開心！除了廁所那邊有不時的水流聲有點吵之外，其他方面都還滿好的！

可以在水世界完整玩2天

還不錯的經驗

溫泉spa很棒

房間內有溫泉，走不遠可達中冠那邊溫泉設施，非常方便。我們一家在這裡有一個愉快舒適的假期。要求浴盆給孩子也確實提供了。

Spa讚

飯店位置就在觀光區十分方便，水上樂園相當好玩，房間內的浴室重新裝潢有現代感，房務服務也讓人滿意。 可惜早餐普通樣式不多，水上樂園的更衣室很暗及陳舊

很糟糕，冬天房間內沒有暖氣

非常接近礁溪火車, 站內往是很方便, 房間很清潔 ,地方也很大, 浸溫泉也有很多地方, 一定會再嚟幫襯.

設備很好、不錯。櫃檯臉色可以在和氣ㄧ點

星河傳說好玩

飯店的服務人員服務很好很親切

Spa and hotel is ok.room not very clean.nearby to a lot of spa and restaurant.

lovely spa and hot springs children waterpark. The waterslide was a hoot. the hotpot place nearby left going out left side across the street called second third ( er san) was fabulous. right next to the train station. awesome.

The room was very noisy from the motor of water-pump and water pipesline at the night, we couldn’t have good rest at all!

This hotel is close to bus stop and train station with food shop and seven-elevent near by. The staff are nice and the breakfast is just ok. The thing l like most is the outdoor spa. lt has different kinds of massage spa from the top of body to the bottom. And all the degree of the outside spa is around 35-40 which makes us very relax.

Overall is good but a little pricy -- may be due to Saturday and Sunday stay at top floor. Hotel is around 3 minutes walk from train station. Many restaurants and shops nearby. Provided unlimited free access to their waterpark. Spacious bathroom with Hot Spring Water (Claimed).

Room space seems quite small But facilities are good,not only inside and even outside.